Customer Reviews for U-Haul Moving & Storage of Rock Hill - Newport

753 reviews

2858 Heckle Blvd   Rock Hill, SC 29732

(803) 366-8579

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(803) 366-8579

2858 Heckle Blvd
Rock Hill, SC 29732

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very clean and the building looks brand new. Alarm system on every storage unit is also great.

Nicolaas Wessels Boer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Glenn Jellison 
Rating:
5.0

The office manager was helpful, very knowledgeable in training the staff that was helping us and thanked me for my patience

Jacqueline Adjavou  |  First Impressions 
Rating:
5.0

Great location, nice truck and also all the Equipment was available. Great and thank you!

Oliver Kalter 
Rating:
5.0

Customer did not leave a comment.

Regina Sweigart 
Rating:
5.0

Nothing. The process was really simple.

Jesus Rodriguez 
Rating:
5.0

No suggestions. Everyone was very helpful and the facilities were great.

walter wise 
Rating:
5.0

I believe the ladies name was Jill Rock Hill u Haul could not find a nicer and more helpful person than her . She went over and above her job to make us fill comfortable at the uHaul and moving to S. C. Infect we are renting 2 storage units

Don Cushey  |  First Impressions 
Rating:
5.0

The side view mirrors did not adjust to provide optimum viewing. The right hand side view mirror did not hold the adjusted position for more than 5 minutes. Other than the mirrors, the truck was ideal for my needs.

Rodney Coldwell 
Rating:
3.0

Customer did not leave a comment.

Kamryn Williams 
Rating:
5.0

She was great to us .II was in tears didn't know what we were going to do if she was not a caring person and most of all good at her job Give that woman a raise

Don Cushey 
Rating:
5.0

Customer did not leave a comment.

cynthia jones 
Rating:
5.0

Customer did not leave a comment.

Colleen Kluza 
Rating:
5.0

Customer did not leave a comment.

ERIN DAVIS 
Rating:
5.0

This is a huge and well-laid out location that makes drop off and pick up a breeze. I will pick this location anytime I need a rental, due to friendly staff, central location, and ample space to pull in and out.

KIERSTEN STILING 
Rating:
4.0

Customer did not leave a comment.

JERRY NICHOLS 
Rating:
5.0

Excellent Customer Experience Staff was very Professional

Rick Neal 
Rating:
5.0

Customer did not leave a comment.

William Mcmillan 
Rating:
5.0

Customer did not leave a comment.

Frank Ambrosio  |  First Impressions 
Rating:
5.0

Not a thing good guys

MILEY CHARLES 
Rating:
4.0

Better customer service better maintenance on the vehicles don't rent vehicles that are unsafe defroster did not work windows fogged up was not able to see and the vehicle would not stay running when cold took about 20 to 25 minutes to warm the vehicle up before I could even attempt to drive it or otherwise it would stall what the person at the desk know about it and she didn't seem to impress didn't worry about it didn't offer a discount didn't do anything except right in on a piece of paper

MATHEW BISHOP 
Rating:
4.0

Customer did not leave a comment.

Samirria Allison 
Rating:
5.0

Customer did not leave a comment.

Mark Allen 
Rating:
5.0

Customer did not leave a comment.

Rose Johnson  |  Overall Experience 
Rating:
1.0

Now that Uhaul is forcing insurance on people, I have no intention of using again or looking for alternatives. Need attorney general to investigate your deceptive pricing practices. $19 advertised to rent van, use for 2 hours, 10 miles and over $40 bill. Never used to be like this and disputing charge with my credit card company.

SEAN SIDES 
Rating:
5.0

Friendly, quick, efficient.

Maggie Mulvaney 
Rating:
4.0

Customer did not leave a comment.

Jael Javier Martinez Davila 
Rating:
5.0

Customer did not leave a comment.

brendan shoemake 
Rating:
5.0

Customer did not leave a comment.

Rebecca Barrett 
Rating:
4.0

Customer did not leave a comment.

Brenton Polk 
Rating:
5.0

Perfect! Great Customer Service

Katrina McCree 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BRITT 
Rating:
5.0

Your mobile pick up process is very difficult and has bugs. This needs to be updated if it is going to be useful. I have used or tried to use this 3 times now and it hasn't worked correctly yet.

KYLE WISE 
Rating:
5.0

Great experience, if I ever need a storage or U-Haul this is the place I’ll be coming too! Thank you!

Brandi Hampton  |  Overall Experience 
Rating:
3.0

Keep your vehicles up in maintenance, the one I rented was very rough, and hard to drive. Thank you.

Lanika White 
Rating:
5.0

Customer did not leave a comment.

Doris Peay 
Rating:
5.0

Customer did not leave a comment.

Max Youngblood 
Rating:
5.0

Customer did not leave a comment.

Randy Collins 
Rating:
5.0

Customer did not leave a comment.

Shaquanna Thompson 
Rating:
5.0

Customer did not leave a comment.

Jim Garrett 
Rating:
5.0

Customer did not leave a comment.

Travis Sanders  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ginger Hill 
Rating:
5.0

Customer did not leave a comment.

Travis Sanders 
Rating:
5.0

Customer did not leave a comment.

Al Guest 
Rating:
5.0

Customer did not leave a comment.

Kirah Price 
Rating:
4.0

Customer did not leave a comment.

Kathy Greever 
Rating:
5.0

Nothing, the people working there were very nice and helpful. We were in and out quickly.

Gilbert Rivera 
Rating:
5.0

Customer did not leave a comment.

d'rece mcmullen 
Rating:
5.0

Customer did not leave a comment.

Rebecca Barrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zachary Royal 
Rating:
5.0

The truck and the car dolly were clean. Perfectly clean.. what I was surprised about is when I got to the location to pick up the car one of the safety chains on the dolly, the hook fell off of the chain onto the ground. I've never had that happen before in any of my Towing experiences in the past 40 years. I stopped at a hardware store and bought a grade eight bolt, washer and lock nut and connected the chain to itself. I only knew to do that because of mechanical experience. The average person I would not imagine would know to do that as a backup precautionary safety. Other than that it was a good experience as it always is whenever I deal with U-Haul

James Howerton 
Rating:
5.0

Customer did not leave a comment.

Billy Allen 
Rating:
5.0

Nothing this was a perfect experience. It’s was easy to check in and pick up my UHaul.

Camallia Hemphill 
Rating:
4.0

Customer did not leave a comment.

marvin rouse  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darrell Myers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Green 
Rating:
5.0

Great service, easy rental

David Junkins 
Rating:
5.0

Nothing. Great customer service.

Kurlie Roseborough 
Rating:
5.0

Great customer service

DONNA SUTTON-HAGOOD 
Rating:
5.0

Customer did not leave a comment.

Erik Bollman 
Rating:
5.0

Customer did not leave a comment.

Quinton Davis 
Rating:
5.0

Customer did not leave a comment.

WILLIAM SOTO 
Rating:
5.0

Waited 15 minutes at the drop off point and the attendant just ignored me. He was out there, just walked away multiple times. Finally had to go inside even though the sign asked to stay in the truck.

Timothy Kneeland 
Rating:
5.0

My main thought is that there is a u-haul about a half a mile from my home but the u-haul employee asked me to drop the truck off about 3 miles from my home. I did not understand the logic behind that and told them the other was closer but still ask me to drop off at the store 3 miles away.

marie bontrager 
Rating:
5.0

Very simple and easy transaction and the staff were extremely helpful and it almost felt like dealing with family.

duane williamson 
Rating:
5.0

Continue the great service

Anthony Boyd 
Rating:
5.0

Customer did not leave a comment.

BRENDA ESTES  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

danny meyers 
Rating:
5.0

Customer did not leave a comment.

KENNETH ORANGE 
Rating:
5.0

The staff were excellent; friendly, courteous and helpful.

Jerome Smith 
Rating:
5.0

First time using this location and will continue to use it! Customer service and and facility was SPOT ON!

CLARISSA TRUESDALE 
Rating:
5.0

Friendly staff, clean facility and vehicld.

Marshall Fant 
Rating:
5.0

Customer did not leave a comment.

JASON Laney 
Rating:
5.0

I found everything to be great.

Alice Shannon 
Rating:
5.0

Like the cleanliness

Chris Easley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patrick Coyle 
Rating:
2.0

I got charged 98$ for over mileage when I gave the address that was unloading address that was over allowed mileage and then had to drop it off 50 miles away which added more miles

Quinton Johnson 
Rating:
5.0

The staff were all helpful very helpful and supportive of my needs top notch service especially the young lady who assisted me

CARLOS CHALLENGER  |  First Impressions 
Rating:
5.0

The staff was friendly and the place was clean. Excellent experience.

Delora Idehenre 
Rating:
5.0

The employees are very informative and friendly. I also bought moving materials while I was there. They were very informative about the materials. They were very detailed about the facility. Even pointed out where the bathrooms were and what floors they are on.😊

Dellena Walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE NELSON  |  First Impressions 
Rating:
3.0

Don’t charge everyday two different fees that’s a little much.

WESLEY Kennington 
Rating:
5.0

Customer did not leave a comment.

Mark Sixbey  |  Online Move In 
Rating:
1.0

The actual U-Haul truck that I was provided had many problems. The drivers seat was hard to adjust, the door was hard to close and it made a squeaky, scrubbing sound when turning. Before departure long the site, the workers were informed and one of the female workers ignored my complaint, only stating “you’ll have to look under the seat and try to adjust”, without coming to help. However, a male worker did come help with seat adjustment and after struggling himself, the seat finally adjusted. Also, I was charged overage for mileage, yet my storage unit wasn’t far from my home. I am very dissatisfied with my U-Haul service this time around.

LeMeisha Woods 
Rating:
5.0

Jill is a great asset to the company she is so helpful!!

phillip quiinn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

willie bilbro 
Rating:
5.0

Customer did not leave a comment.

Mark Sixbey 
Rating:
5.0

Customer did not leave a comment.

Ochermar Clyburn 
Rating:
5.0

Customer did not leave a comment.

Cynthia Isenhour  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roland Weathers 
Rating:
5.0

Customer did not leave a comment.

Dolores Robinson  |  First Impressions 
Rating:
5.0

None known

Anita Watson 
Rating:
5.0

The staff was friendly, professional and very helpful.

MARK MORGAN  |  First Impressions 
Rating:
5.0

We would like access until midnight.

RAPHAEL WRIGHT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Alosi  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

VABIAN PADEN 
Rating:
5.0

We have our storage here. It is a new facility and very well kept. Setting up rental and also with our hitch install, we worked with Noah. He is a very cheerful and helpful young man. Go out of your way to utilize this location.

Julia Taggart 
Rating:
5.0

The service and equipment was fantastic!! No problems there! The only thing I found concerning is that U-haul text me right after I pick up, while I am driving. I don't read the text because I am driving. By the time I do see the text, it is far too late to respond. The information that I receive in the text is information that the clerk I just dealt with should have told me. Especially the last line of the text. I cannot see the last line unless I press "view all." I have rented trucks about 4 times in 2023. December 31st of 2023 is the first time that I have noticed and actually read the last line of this text.

MARK MORGAN 
Rating:
5.0

The employee did a wonderful job handling the high number of people coming in for pick up and reservations. I would recommend that on a busy holiday weekend like today, 12/31, that extra help be available, especially to answer the phone.

Lula Haskell 
Rating:
5.0

Customer did not leave a comment.

Marilyn Curry 
Rating:
5.0

Customer did not leave a comment.

Barbara Cummings 
Rating:
5.0

Everything was first class.

Bob Potter 
Rating:
5.0

Customer did not leave a comment.

David Lambert 
Rating:
5.0

Very efficient

Leon Yard 
Rating:
3.0

Never get anyone on the phone

Ashley Hampton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Massey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Massey 
Rating:
3.0

The guy Noah seemed to not want to assist me in disputing the charges. The odometer was wrong in one of the trucks we brought back and instead of trying to assist with helping me to dispute it. I spent over $480 with Uhaul in less than 24 hrs and he wouldn’t assist me with looking further into the extra 30 miles that was on one of the trucks.

Felicia Orange 
Rating:
5.0

The only complaint I have is the alarm goes off way to many times! Very annoying and I sometimes got a headache and had to leave. The staff was very helpful with great customer service..

Tereasa Guth  |  Overall Experience 
Rating:
4.0

However, I never received my receipt via email

Robert James 
Rating:
3.0

Wiring harness was not properly installed/secured as first time driving after day of installation the connection box was dangling under my vehicle. I have not yet tested the wiring/lights as I had assumed it would have been tested/verified at installation, but now I'm not confident of that so I will need to test that the Wiring works.

Brian Hyndman 
Rating:
5.0

Customer did not leave a comment.

Daniel Benton 
Rating:
5.0

Awesome customer Service!

Tereasa Guth 
Rating:
5.0

Customer did not leave a comment.

Julia Taggart 
Rating:
5.0

Customer did not leave a comment.

Erica Pringle 
Rating:
5.0

Customer did not leave a comment.

Ashley Milton 
Rating:
5.0

Customer did not leave a comment.

Skyler Fabish 
Rating:
5.0

Very accommodating to particular needs, also set an appointment to have a trailer hitch installed

Julia Taggart  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Renne Rojenches 
Rating:
5.0

Customer did not leave a comment.

Timothy Angell 
Rating:
5.0

Customer did not leave a comment.

Lynward Byrd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Trameka Kelly 
Rating:
5.0

The technician Noah, that performed the installation was excellent.

Bradley Newstead 
Rating:
5.0

Professional staff . Facility is very well managed. All associates are friendly

ART SZYMBORSKI 
Rating:
5.0

Customer did not leave a comment.

Gary Therrell 
Rating:
4.0

Do not assume that every customer need the add-ons: i.e. hand trucks and other supplies.

Peggy Johnson 
Rating:
5.0

Great service. Clean facilities. Easy access.

Gideon A Munoz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CASEY MCCOY 
Rating:
4.0

Please do something about other people's things smelling up the place.

DONITA HOLMES  |  Overall Experience 
Rating:
5.0

The experience was beyond great

LARRY PERRY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronda Blake  |  Overall Experience 
Rating:
5.0

Very friendly and helpful crew!

Tereasa Guth  |  First Impressions 
Rating:
5.0

Jill was very helpful in leasing a unit and a u haul. Very friendly and knowledgeable.

Cheryl Boulware  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dwana Tillman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christopher Allen  |  Online Move In 
Rating:
5.0

Really happy about my storage. Very convenient and easy access for my storage.

Katrina & Darrell BYERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

declyde brewton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIMBERLY JENNINGS  |  Overall Experience 
Rating:
4.0

I say above average b/c your phone system failed to work on several attempts to talk to someone . Many billing errors. I want to say excellent service provided by Jill , you gave an excellent communication with her, she should seriously get bonus, and she should be your trouble shooter with problems and teaching staff the proper steps to help clients, Honestly I was never able to use facility but could not get through. First people to purchase our home failed. We are now moving and I will still use you with just in a different town. York and we rented a moving UHaul truck. Thank you

Diana Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Watts  |  Overall Experience 
Rating:
5.0

First time renting a storage until and lady at the desk was so helpful helping me find the right size. My dog had emergency surgery so I was a little flustered but she was so patient and kind explaining things to me

Ashley Hampton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anikia Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yvonnia Martin-Brown  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RICKY JETER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sharon johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Felicia Watts  |  Online Move In 
Rating:
4.0

Our experience was wonderful. Facility was well maintained and secure. I would have given 5 stars, unfortunately the light where our unit was never worked so it was dark for the entire year we rented from you.

sherry jernigan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gail gamble  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gary Therrell  |  First Impressions 
Rating:
5.0

Jill was very pleasant to talk and work with when moving in. She made me feel welcome to the Rock Hill area and I look forward to interacting with her in the future.

Cody Bowling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ronald Thomas  |  Overall Experience 
Rating:
5.0

MacKenzie and Christian were very helpful! Great customer service!

Cynthia Isenhour  |  Online Move In 
Rating:
5.0

General manager was amazing! Made process super easy and fast!!!

GABRIELLE SHARPE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

destiny brooks  |  Online Move In 
Rating:
5.0

The facility was clean and the climate controlled unit was exactly what I needed. I am very pleased. I used UHaul for a long distance move with UBoxes as well as local storage. I highly recommend UHaul.

Delores Brown  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PATRICIA WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Blackwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tara Berek  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kevin Bell  |  First Impressions 
Rating:
4.0

Not enough staff

Darryl Strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARDY CAMACHO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RODGER HERRICK  |  Overall Experience 
Rating:
4.0

It would be nice if they had more than one elevator and different entry points into facility to prevent delays caused when multiple people moving out/in.

DONITA HOLMES  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

JONAH BARKER  |  Overall Experience 
Rating:
5.0

Great service. Pleasantly surprised!

Chris Easley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Hillhouse  |  First Impressions 
Rating:
4.0

It was busy when I went in, 4 other people came in after me and there was only 1 person working. She did an exceptional job at multi tasking between us, but I don’t think it’s fair that she was working alone.

KIMBERLY JENNINGS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DESTINY HINTON  |  Online Move In 
Rating:
5.0

Thank you, keep up the Great work

Nerissa Moss  |  Overall Experience 
Rating:
5.0

Was the best part of our interstate move!

stephen attridge  |  Overall Experience 
Rating:
4.0

There should be lights in the unit not just the hallway

Craig Scites  |  Overall Experience 
Rating:
5.0

Great staff, very friendly. Everything very convenient and great prices. Made my moving process very easily.

Brandi Hampton  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Michael Miller  |  Overall Experience 
Rating:
5.0

Both employees who took care of me were over the top excellent in customer service !!!!

Julie Jodoin  |  First Impressions 
Rating:
5.0

Jill was wonderful explaining everything to me and showing me my unit. Wonderful, friendly environment

Elaine Miles  |  First Impressions 
Rating:
5.0

Facility is always clean and well cooled! Easy and secure access. Staff was always friendly and helpful!!! Pricing is very fair! Highly recommend!!!

Lisa Carr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE NELSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ISSAC NIXON  |  First Impressions 
Rating:
3.0

My reservations where canceled without any notification

Vanisha Whitaker  |  First Impressions 
Rating:
5.0

Jill is such a pleasure to deal with on phone & even better once I got to SC. Felt very welcomed to new area. She's a down to earth Lady with a smile. She made our day easier with NO run around's.

Debbie Lee Wells  |  First Impressions 
Rating:
5.0

My sales associate was awesome!

CHRISTAL Fourney  |  First Impressions 
Rating:
5.0

Manager is excellent!

Monica Cradeur  |  First Impressions 
Rating:
5.0

Nice informative and the process simple.

JANICE MOORE  |  First Impressions 
Rating:
5.0

Staff and facilities were top notch. Great place to store and the team was wonderful to work with.

Jeff King  |  Overall Experience 
Rating:
5.0

The people at the front and fantastic! So helpful and friendly. They really try to make what could be a stressful time (moving…) a bit more pleasant. We really appreciate the service. Also the attendant/cleaning staff so friendly and doing a great job. Thank you!!!!

Eric Lyons  |  Overall Experience 
Rating:
2.0

The facility is clean and well lit but I cannot say it’s secure. One of the customer areas in the unloading garage is full of equipment. The garage area is also not secure. One of tbe doors to the garage can be opened from the outside and the sliding door from the garage to facility is broken so you can access the facility without a key card or door code. Everyone at this facility were helpful when I moved in. Moving out was easy on my phone. However, I guess I should have read the fine print more closely because U-Haul will NOT refund and partial month not used. I went ahead and let my rental renew assuming I would be refunded whatever portion of the month was remaining when I moved out like many services do. This is not the case. According to their support personnel, is not U-Haul policy to refund any part of the rent regardless of move out date.

WILLIAM GUFFEY  |  Overall Experience 
Rating:
5.0

So far I have enjoyed being able to run in and drop things off. I have enjoyed each staff member I have met. Everyone has been kind and facilitating to all of my needs. Thank you for having such wonderful people in your facility.

Bobbie Hack  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Julian Duncan  |  Overall Experience 
Rating:
4.0

No lights in individual units. Hard to see items.

randy hibbs  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Ronda Blake  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERICA SAPP  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMBER NANTON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Damena McCrorey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Pomnitz  |  First Impressions 
Rating:
5.0

Thanks for great customer service 🙂

ERICA BRADLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Baker  |  Overall Experience 
Rating:
5.0

All staff were great!

WHITNEY HEMINGWAY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KELLY LEONARD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Curtis Grant  |  First Impressions 
Rating:
5.0

They have nice sized units and the price is amazing for environmentally controlled

Joyce Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Billy Booker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE NELSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Harold Aubert  |  Overall Experience 
Rating:
5.0

Jill helped get my account back. Someone had called in and closed out my unit.

ANGEL BULLOCK  |  First Impressions 
Rating:
5.0

Someone called Uhaul passing as me and closed my storage unit account. Jill was wonderful at catching the

ANGEL BULLOCK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Jarrett  |  Online Move In 
Rating:
4.0

Under staffed

James Killen  |  First Impressions 
Rating:
5.0

Noah was very friendly and easy to work with. Very nice young man.

RACHEL GLOWACKI  |  First Impressions 
Rating:
2.0

I called the facility multiple times to let them know I was moved out and no one answered the phone. They knew I was moved out and charged me for an extra month. My wife had to go to the facility to get them to close the account. I will be contacting the BBB to report this.

Sam Freeman  |  Overall Experience 
Rating:
4.0

Did not receive free lock

Faith Despain  |  Online Move In 
Rating:
5.0

N/A

Theodore Tinker  |  Overall Experience 
Rating:
5.0

Really fell special!! Thanks

sandra adams  |  First Impressions 
Rating:
5.0

Jill was great, services were quick, all aspects (the do's and don'ts) covered. So far great place for storage.

Jan VACULCIK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN TURNBO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Porter  |  Overall Experience 
Rating:
3.0

Costumer services needs improvement they all had a don't care attitude towards all customers including ones on the phone like we bothered them.

Dawn Bridges  |  First Impressions 
Rating:
4.0

Appreciate being able to pull in out of the rain to access the building. The two men were very helpful with getting me started.

FELICIA ROBINSON  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HASAANA MONTGOMERY  |  Online Move In 
Rating:
4.0

I was supposed to get a free lock with my unit , at least that is what it said when I booked online, but I had to pay for it.

Gwendolyn Morrison  |  Online Move In 
Rating:
5.0

The staff went above and beyond to make sure we had the space needed. So friendly and helpful!!! Would definitely recommend this place!!

tricia lyons  |  First Impressions 
Rating:
5.0

uhaul was great.

William Dawes  |  Overall Experience 
Rating:
5.0

Loved the staff, very friendly, funny & helpful.

Latoya Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah Foote  |  Overall Experience 
Rating:
5.0

Everyone there was helpful and made our moving and storing a smooth ride. My only regret was we didn't have them when we first got here. Highly recommend

DENISE HARFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Willis  |  First Impressions 
Rating:
5.0

Jill, the assistant manger at the Rock Hill, SC, was great to work with.

Danny McCaskill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RODGER HERRICK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Devin Lanier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joel Justis  |  Overall Experience 
Rating:
5.0

Jill is awesome! She went above and beyond to make sure that we were taken care of.

phillip quiinn  |  First Impressions 
Rating:
5.0

100% satisfied. The facility was very clean and the personnel was professional and very friendly.

Mark Morgan  |  Overall Experience 
Rating:
5.0

Great experience overall. Staff very informative and accommodating to needs. Facility is Top Notch.

Jeff King  |  First Impressions 
Rating:
5.0

First rate! They exceeded my expectations as I was very pleased with this facility and its staff. The processes were organized and streamlined. The staff was well trained, professional and extremely helpful. Everything was very clean and the layout was great. The first person I met from behind the counter was Donte. He was professional and helpful. As a leader, Cristina is a Rock Star. It's very apparent that the buck stops with her. She took great care of us. As a U-Haul customer, I am 100% satisfied. I will definitely recommend this facility to friends.

Mark Morgan  |  First Impressions 
Rating:
5.0

Every one was real helpful.

Donald Lyle  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TINA BRICE  |  First Impressions 
Rating:
5.0

Staff very helpful and informative, connects you to your destination place in advance, which is equally helpful, which gets you in contact with movers in both locations. Then the fact that the movers from both locations make contact in advance to confirm early makes this SO MUCH EASIER!!! Y’all have really closed the gap in moving and making this so much easier! THANK YOU!!!

Ronald Finley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shenequel McKnight  |  First Impressions 
Rating:
4.0

I was very pleased and even surprised at the facility and people. The customer service was great. Also the trailer I needed wasn't there but the rep called around to find one. When it wasn't available I was offered a solution and it was less expensive.

Lyle Obie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jordan Dean  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara Emerson  |  First Impressions 
Rating:
5.0

Very nice place to store your possessions and personal items well maintained and climate controlled

John Shelak  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

felicia alston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

barbara Emerson  |  Overall Experience 
Rating:
5.0

This is a beautiful, brand new facility! A great deal of planning has obviously gone into its design to make loading and unloading convenient. The friendly owners and staff are pleasant and professional. I’d recommend it to anyone looking for this service.

Ellen Armistead  |  First Impressions 
Rating:
5.0

Well taken care of in the Rock Hill location at time of turning the trailer in. Couldn’t have been better!

Lowell Bomar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Craig Scites  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anderena Mccullough  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jose Banks  |  Overall Experience 
Rating:
5.0

Clean and secure. Great value with the truck and month free rent. Online reservation and payment website needs work because it showed only one unit left in several size choices and in some sizes none and that was annoying because they had lots of choices when I went in person. Christine and Jill were very helpful and friendly. I will use the Newport uHaul again!!

Cynthia Spratley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DEMETRUS GREENE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathryn Sykes  |  First Impressions 
Rating:
4.0

Customer service was top notch. He was informative and helpful. Fast easy check in.

Deborah Haber  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole Castro  |  First Impressions 
Rating:
5.0

Very friendly and helpful staff.

Craig Davidson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Tillman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jose Banks  |  First Impressions 
Rating:
5.0

The staff were very professional and very helpful. Providing flat carts for storage was just great.

WARREN PENDLETON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NARRY BEAVER  |  Overall Experience 
Rating:
5.0

very nice facility spacious and clean

John Shelak  |  First Impressions 
Rating:
5.0

So far so good great staff very helpful

fred tillotson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ASIA CAMPBELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEMETRUS GREENE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

NARKEISHA ANDERSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

carol prince  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kimberly Quirk  |  First Impressions 
Rating:
5.0

Need more cart for movers

Darryl Strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YOLANDA ANDREWS BOYD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tracey morrison  |  First Impressions 
Rating:
4.0

The staff was very helpful and kind, walked me through the process even tho I had no idea what I was doing!

Leslie Burch  |  First Impressions 
Rating:
3.0

There was some confusion with payment when I got there but it was cleared up quickly.

Lyle Obie  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

sonia harper  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

IRA CUNNINGHAM  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WARREN FORSTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Rollins  |  Overall Experience 
Rating:
5.0

I didn't catch their names, but the two male workers in the office on October 3 were incredibly nice and helpful. They made the process efficient and answered all my questions thoroughly. I'm very happy with both the service and facility.

Jennings Accetta  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angel Bell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Rhoda Deetz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle Tillman  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

tequila rhodes  |  First Impressions 
Rating:
5.0

Christina and Mellete were invaluable in the process.

Charles Roberts  |  Online Move In 
Rating:
4.0

More units with more floor space. And a 1 card access would be great. Other than that, the storage is great!

CELITA MOORE  |  Online Move In 
Rating:
3.0

I was charged 59.99 because they said I went over the mileage when in fact I didn't I did get lost on some detours but I can straight from myrtle beach to rockhill sc and then unloaded and filled gas.

Brianna Reaves  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Rollins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nerissa Moss  |  First Impressions 
Rating:
3.0

The facility is clean, safe, and well kept, but so are many others with much better pricing. If the storage had not come free with my one way rental, I never would have considered it. I only used it for 3 days and I decided to go somewhere else for a better deal and it was more convenient. On the flip side, when renting equipment I would not go anywhere else. I stand firm on that.

thomasina thorne  |  Overall Experience 
Rating:
5.0

Great staff

Darrell Myers  |  First Impressions 
Rating:
5.0

They helped me at a very difficult time and were very accommodating with the many situations I had.

CELITA MOORE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KENNETH GALLOWAY  |  First Impressions 
Rating:
5.0

Everything was done expeditiously.

barbara Emerson  |  First Impressions 
Rating:
5.0

I LIKE NEW STUFF LOL

Manh Ngyen  |  First Impressions 
Rating:
5.0

The young men in the office were fun to work with. They answered all of my questions completely. The woman cleaning was doing a great job. I'm glad that I choose to switch from another storage company because everything was clean and the people were friendly.

Jane Smith  |  Online Move In 
Rating:
5.0

N/a

Tony Motley  |  First Impressions 
Rating:
5.0

Ms. Keeton did an excellent job helping me to rent my U-Haul truck and getting me setup in my storage unit that I needed. All the other staff was pleasant and friendly and even when I did the check-in of the U-haul Truck I had a great conversation with the gentleman checking me in before I left. Great Service and Staff!

Charles Lemon Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Dickson  |  First Impressions 
Rating:
5.0

I'm looking forward to using this facility.

Brenda Aken  |  First Impressions 
Rating:
5.0

This has been my best experience renting a unit

Kevin Goodson  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

DENISE HARFORD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tommy Stratford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

synthia wright  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Carr  |  First Impressions 
Rating:
5.0

Easy process and good customer service!

Frank Miracle  |  First Impressions 
Rating:
5.0

Helpful and friendly staff. Clean facility. Great experience

Nate Smith  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Darryl Strickland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Foote  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ronald petoia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nate Smith  |  First Impressions 
No reviews have been submitted for this location.

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