Customer Reviews for U-Haul Moving & Storage of Paducah

2,863 reviews

2170 Irvin Cobb Dr   Paducah, KY 42003
(Right at intersection of Bridge St and Irvin Cobb Dr, Across the street from Tapps Auto Sales)

(270) 442-9186

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(270) 442-9186

2170 Irvin Cobb Dr
Paducah, KY 42003
(Right at intersection of Bridge St and Irvin Cobb Dr, Across the street from Tapps Auto Sales)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

SHARONNE HILLMAN 
Rating:
5.0

Customer did not leave a comment.

Brentney Green 
Rating:
5.0

Customer did not leave a comment.

Christopher Riley 
Rating:
5.0

Customer did not leave a comment.

Michael Lee 
Rating:
5.0

Customer did not leave a comment.

David Miller  |  Overall Experience 
Rating:
5.0

The personnel at both locations were very courteous, professional, and helpful. Kudos. Customer care, however, should offer truck sizes or options. I was rushing through the process and rented a truck that was way too big. That's my fault for not paying attention. I learned my lesson for next time (a very expensive one).

JENNIFER THOMAS 
Rating:
1.0

The lady who did my purchase on the day of pickup was very rude and snarky. Also when you want to get a truck they did not inform me that I needed a major credit card to get it so I had to pay way more for a regular uhaul which messed up my budget. Communication is key in keeping service.

Judith Morris 
Rating:
3.0

It took me almost 45 minutes to be able to return the vehicle as the app, although the app showed me at the UHaul location in the map section, saidbit couldn't locate me as being on site. Therefore, I called the after hours number and after the first agent waa not able to help me he tried to transfer me to someone else. That person never responded and I was left on hold without anyone ever answering.

Daron Jordan 
Rating:
5.0

Customer did not leave a comment.

Krystal White 
Rating:
4.0

The reservation was so easy to make and checking in was equally as easy. Everything was ready and waiting for me. Great experience.

jeffrey keller 
Rating:
4.0

Customer did not leave a comment.

HAywood Pratt  |  First Impressions 
Rating:
4.0

One of the better uhaul/uhaul storage locations in the region. Clean equipment & kept up-to-date maintenance.

TEHRAN JEWELL 
Rating:
5.0

Customer did not leave a comment.

charles c clark 
Rating:
5.0

Matt was awesome from beginning to end. It was ready 2 hours earlier than promised!!

Gary Millraney 
Rating:
5.0

Customer did not leave a comment.

Micheal Nguyen 
Rating:
5.0

Customer did not leave a comment.

TYRONE GOODWIN 
Rating:
5.0

Donuts and coffee. Awesome experience

Terry Puckett 
Rating:
1.0

Did not fulfill my reservation that I made weeks in advance. I had to spend hours on the phone to improvise and accept a much bigger truck that was not needed. The people I spent the time in the phone with did not know how to do their job very well since I was the one who even had to tell them where their locations and trucks were at. They should be fired. The return locations were even putting in another state across the country rather than near my address. Spent way more money on gas than what I needed to.

James Tauzin 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER ROWLET 
Rating:
5.0

Customer did not leave a comment.

Benjamin Cain 
Rating:
5.0

A great experience, no improvements. If I ever need a hitch installed in the future I will probably have U-Haul do it!

Anderson Moyers 
Rating:
5.0

Very Very Nice Customer experience what an excellent team of people at this UHAUL Location!!!!! 2170 Irvin Cobb drive Paducah Ky 42003

john tucker 
Rating:
5.0

Customer did not leave a comment.

Thomas Walters 
Rating:
5.0

Customer did not leave a comment.

Kerry Welsh 
Rating:
5.0

Customer did not leave a comment.

Mindy Joy Mayer 
Rating:
5.0

Customer did not leave a comment.

Jerry Peck 
Rating:
1.0

Better train individuals at this location. The representative was very rude and condescending. He was not very knowledgeable and it cost me more money. Also, he did not look at my hook up to make sure it was correct.

Samuel Flores 
Rating:
5.0

Customer did not leave a comment.

Suzette Wiggs 
Rating:
5.0

Customer did not leave a comment.

JAMES OBRYAN 
Rating:
1.0

I took pictures of the truck upon the return and sent them in with the uhaul app. The manager, Matt said there was damage. There was not, and the pictures disappeared. What is going on with this. I'm being railroaded into paying $726 extra.

Steve Brown 
Rating:
5.0

I felt like an inconvenience.

Amanda Melloy 
Rating:
5.0

Customer did not leave a comment.

Travis Keeling 
Rating:
2.0

Customer did not leave a comment.

Mark Russell 
Rating:
5.0

Truck bed leaked damaging my belongings

Dwight Taylor 
Rating:
5.0

Quick and easy drop off at this location. Employee helped out and had 0 issues. Well done!

Mazen Turkmani 
Rating:
5.0

Customer did not leave a comment.

Jeff Hotz 
Rating:
5.0

Your representative was very helpful and courteous.

TIM HAGOOD 
Rating:
5.0

Customer did not leave a comment.

RANDY POWELL 
Rating:
4.0

Customer did not leave a comment.

lee hicks 
Rating:
5.0

Installation was great and speedy. Price of the hitch was very reasonable. Personal were very helpful and courteous.

Jim Langford 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Davis 
Rating:
4.0

Customer did not leave a comment.

Randy Louis 
Rating:
5.0

Customer did not leave a comment.

Kevin Faircloth 
Rating:
5.0

Customer did not leave a comment.

robert clark 
Rating:
4.0

Very friendly staff. Attentive. Respectful staff. Great supplies. Uhaul is by "go to" in moving!

LLoyd Ledet 
Rating:
5.0

Customer did not leave a comment.

ANTHONY WIX 
Rating:
5.0

Excellent professionally ran location. Very helpful and knowledgeable, can't say enough good about this location and my experience with them.

Scotty Martin 
Rating:
3.0

I did not understand the costs. Rented for two days, but finished early and returned the truck the same day it was rented. I did not receive a receipt (was supposed to be emailed to me, but didn't receive it.) As of this minute, I have no idea how much the rental actually cost and whether the overpaid rental and mileage estimate will be returned to me. Would appreciate some help with this matter.

Micahel Sinclair 
Rating:
5.0

Customer did not leave a comment.

JAMES COLLIER 
Rating:
5.0

Customer did not leave a comment.

Sylvia Driver - Johnson 
Rating:
5.0

Maybe a little more to reduce the cigarette smoke smell in the truck. I sprayed the ash tray with air freshener and it helped.

Joel Southerland 
Rating:
5.0

Customer did not leave a comment.

Jonathan Miller 
Rating:
4.0

Customer did not leave a comment.

Essie Williams 
Rating:
5.0

Kyle is an excellent customer service rep!

Anthony LeBar  |  Overall Experience 
Rating:
5.0

Overall just keep doing what you are doing!

Anthony LeBar 
Rating:
5.0

Customer did not leave a comment.

Clinton Walden 
Rating:
5.0

Very curious

William Bender 
Rating:
4.0

The staff was very nice a

matthew holler 
Rating:
5.0

Get a reservation if there is a style and size that you need.

Stephen Utz 
Rating:
5.0

Customer did not leave a comment.

DEREK McGee 
Rating:
5.0

Customer did not leave a comment.

Gary Hines 
Rating:
5.0

Great customer service! Definitely will rent from this location again!

KELLY JANSSEN 
Rating:
5.0

Customer did not leave a comment.

Eric Gardner 
Rating:
5.0

All good

Steve Schoettle 
Rating:
5.0

Customer did not leave a comment.

Joe scott 
Rating:
4.0

Customer did not leave a comment.

Lorraine Post  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Morgan 
Rating:
5.0

Might consider having more than one employee there, one to handle hooking up to trailer, one to help other customers inside the store.

Justin Sparrow 
Rating:
5.0

Matt Bell is a fantastic asset to this location! Matt has been helping me for years and I wouldn’t use any location but his. He always goes above and beyond what is required. A true asset and professional. Thank you once again.

Bob Dwyer 
Rating:
3.0

Customer did not leave a comment.

kathy walker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tana Peck 
Rating:
5.0

All the U-Haul staff that I worked with were always responsive and helpful. It was an easy process and enjoyable experience.

Randall Rains 
Rating:
5.0

It was a much better experience than the pickup. They met me at the drop off location, quickly processed my order for the return which was great. They were very friendly and efficient.

Glenn Qualls 
Rating:
5.0

Customer did not leave a comment.

Diane Hammonds 
Rating:
5.0

Customer did not leave a comment.

Cary Jones 
Rating:
5.0

Customer did not leave a comment.

Cherie Morrow 
Rating:
5.0

Customer did not leave a comment.

Todd Dozier 
Rating:
5.0

Customer service is outstanding! Very friendly knowledgeable and helpful. Will recommend and use again use again

John marenholcas 
Rating:
2.0

More workers

Stone Johnson 
Rating:
5.0

Customer did not leave a comment.

Ethan Garner 
Rating:
5.0

The guys were great. Very friendly while here, put my bed together in no time, was very fast & if 10 is the highest, I would give them 12. Thank you.

Anne Bollinger 
Rating:
5.0

Customer did not leave a comment.

Dickie Lovett 
Rating:
5.0

Don't cancel a reservation without a good reason.

Dickie Lovett 
Rating:
3.0

Truck was not ready at the appointed time. I had to wait while they made a somewhat effort to clean it up. Still had fast food boxes and wrappers in it when I got it. It was a very nice Chevy truck. When I returned it the lady asked if it had any problems? I told her I had been in a big 2 hour traffic stop/ jam in Ohio and noticed the oil pressure went to 30 when idling. Since we weren’t moving at all I shut it off and put the windows down. I told her this story and recommended they check the oil level. She shrugged off my suggestion and proceeded to put the nice truck right back on the market for the next person. Not a good employee in my opinion.

Joseph Grow 
Rating:
5.0

Leave it as is.

Steve Williams 
Rating:
5.0

The guys did an awesome job. I don't think you can improve on that.

mike kennedy 
Rating:
5.0

I have rented alot of equipment in my days from U-haul and others but this was the best experience I've had to date. I rented a auto transport trailer to pick up a small truck 200 miles away and bring back with no issues. Thank you to all the friendly staff workers. You guys rock!

Michael Culp 
Rating:
5.0

Customer did not leave a comment.

DAVID THOMSON 
Rating:
4.0

The Paducah location is nice. The mobile check in/out process used to be fine.. now it is a disaster.

Bradley Docimo 
Rating:
5.0

Customer did not leave a comment.

Timothy Bohn 
Rating:
5.0

The team were always helpful and professional. I enjoyed working with them.

Dennis Waldrop  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Phillip Cooper 
Rating:
5.0

Customer did not leave a comment.

Christopher Darnell 
Rating:
4.0

Actually helpful unlike Irvin Cobb Paducah ky uhaul.

Angela Price 
Rating:
1.0

Overcharged. I brought it back with just over half a tank. And 1/2 tank was required. Still got charged extra 10$ Dude that works here quick to tell customers he don’t “help” and “not allowed to help”

Angela Price 
Rating:
5.0

Difficult curve to pull out of when exiting the facility. Some trucks parked so close to road that visibility was hindered at an already difficult exit location.

Timothy Moore 
Rating:
5.0

Customer did not leave a comment.

SCOTT HENDRICKSON 
Rating:
5.0

Customer did not leave a comment.

RICHARD RICE 
Rating:
5.0

Nothing. The staff Matt and Kyle took real good care of us can't wait to have to rent again. Thanks ya

Joseph Gilbert 
Rating:
4.0

Great staff, and very helpful

David Sanchez 
Rating:
5.0

Improve truck maintenance. Steering wheel was going right as the truck was driving straight. Uhaul employee was notified.

Scott Hendrickson 
Rating:
1.0

Rude and charge me to put more gas in the truck when it was on full and refused to look at receipt where I just filled up. Very rude and unprofessional never will use this location ever again

Kayce Hensley 
Rating:
5.0

The website quoted $0.79 per mile but when I checked out it went upto $0.99 per mile.

Candace Morris 
Rating:
3.0

Need more tie down rings on the outside, shorter safety chains so the don't drag on smal trucks like mine.

matthew price 
Rating:
4.0

N/A

Preston Teitloff 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Vickery 
Rating:
5.0

Customer did not leave a comment.

russell shelton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chirstie Wilson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Marsha Rumage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Benjamin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ADELL GUITTAR  |  First Impressions 
Rating:
4.0

Store was clean storage unit was very dirty

princess Boakai  |  First Impressions 
Rating:
4.0

Only complaint is I received text offering a free lock if I checked in online and then it wouldnt let me check in online so I had to buy a lock.....everyone very helpfu

Anthony LeBar  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Barbara Taylor  |  First Impressions 
Rating:
5.0

Lack of a big enough unit forced me to split up and rent two

RICKY CARTER  |  First Impressions 
Rating:
5.0

Thank you! We love your staff and will use you again for our truck and hauling needs.

CHERYL SLEBODA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA ASARO  |  Overall Experience 
Rating:
4.0

Storage unit itself was fairly dirty and in disrepair. All else was great.

Jennifer Larson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ISLA KALLAS  |  Overall Experience 
Rating:
3.0

Unit was dirty

kathy walker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Chapman  |  First Impressions 
Rating:
2.0

Nails and bolts all over the place. I got one in my tire.

MELISSA SMITH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

kenny Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Theresa Moore  |  First Impressions 
Rating:
5.0

Absolutely awesome customer service! I LOVE this place and recommend it to all of my family friends!

CLAYTON BERKEY  |  Overall Experience 
Rating:
4.0

Really appreciated U-Haul recommending Roadrunnerz movers to help unload our truck into storage room.

Jennifer Larson  |  First Impressions 
Rating:
5.0

The staff was always so friendly and helpful.

JENNIE COURSEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Waldrop  |  First Impressions 
Rating:
5.0

Kyle was the nicest, friendliest, and most helpful customer service representative imaginable. He went out of his way to accommodate me and was such a nice dude. His friendliness makes me want to use Uhaul again in the future.

CLAYTON BERKEY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kayanna Rodriguez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

April Elkins  |  First Impressions 
Rating:
3.0

My experience at the U-Haul in Paducah Kentucky. My experience yesterday was awful. First off I had to wait for the storage place to open to retrieve the key to get into my storage. I thought they opened at 8:00 they open at 7:00 a.m. so I fiddle around until 8:00 a.m. which was already invading my time space. So the hours are not all that great for somebody's in a rush to move things in when they need to and then on top of that have to go to the office to retrieve a key to open my unit. Then I was told that my unit has been closed out put me into a near anxiety attack. I was beside myself as to what could have happened. I had just been in the storage said yesterday putting things in I told the employee. He proceeded to tell me well I don't know what to tell you you're not in here anywhere. As I said my car was loaded I had to go in whenever it was a convenient for the company's time to be open and I was in a huge hurry to get a friend of mine to a very important doctor's appointment. And my car was totally packed full of things so I need to put into the storage which I waited for the office to open. I waited until 8:00 a.m. I'm thinking that's when it opened. Evidently it opens at 7:00 a.m. under what it does not say that online of course I should have called but I really didn't have time. Everything was taken care of eventually although not fast enough for me being so I wasn't a huge rush and it really caused a lot of problems for the rest of my day. I called the 1-800 number that is listed the first time I called I was put on hold for the girl to reach a manager and they hung up on me. By this time I was totally livid and beside myself thinking great I cannot get into my storage I got my car full what am I going to do? So I took a big breath and I called back again and thank goodness I reached Ann and she was wonderful she walked me through it calm me down and told me what was going on pretty much. The hours do kind of suck especially when you're trying to move in and you're so busy packing number one using a card number two and don't have a lot of time on your day and have to revolve it around a schedule of the office other than that it's great and I would probably recommend it to friends.

Gerri Gustafson  |  First Impressions 
Rating:
3.0

Kyle was very helpful and pleasant

Gerri Gustaffon  |  First Impressions 
Rating:
5.0

Everyone was so helpful

Savanna Lucious  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cody Young  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jordan Stipp  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MARY DERAS-LOPEZ  |  Overall Experience 
Rating:
4.0

Needed help to transport but he didn't have any one

Ralph zeveckas  |  First Impressions 
Rating:
2.0

The constant changing of pick up and rop off locations with limited to no notice make me hesitant to use U-Haul again. Changed my pick up location 10 minutes before my scheduled time and sent me to a place the had a 2 hour round trip to get back home. I had to pay for the gas in my gar and the U-Haul truck.

John Cleave  |  Overall Experience 
Rating:
5.0

I rented a room for 30 day's and had a change in plans and I actually never used it but I wanted to say the staff was very helpful and very pleasant, I would go there again in a heartbeat, Thank You

ROBERT TAPPA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Kraft  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RAYMOND PAGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Hurst  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brian Coleman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rodney Garrett  |  Overall Experience 
Rating:
1.0

The self storage units are in disarray. There is spray foam insulation on the ceiling that is falling off everywhere. It looks disgusting and appears as if it could create a health hazard from the insulation dust particles it creates in its current state. It gives the appearance of an abandoned building after a fire with the insulation hanging and falling off the ceiling everywhere with no signs of it being swept off the floor. The employees were nice enough but the state of the facility is very alarming, in my opinion.

McCoy Kemmerlin  |  First Impressions 
Rating:
5.0

Excellent Customer Service.Everyone was extremely nice.I have always,and will continue to use and recommend UHaul for all my moving and storage needs

Somona Copeland  |  Overall Experience 
Rating:
3.0

I had an employee at the Paducah KY , I was going to rent a storage unit . The employee started waiting on us and shortly after that someone else came in and he stopped waiting on us and waited on the person who just came in . I left and got a storage somewhere else

Privacy Request  |  First Impressions 
Rating:
5.0

Excellent customer service! Staff very friendly and helpful.

TAMMY MOORE  |  Overall Experience 
Rating:
5.0

Loved unit

Tiffany Harvey  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FORREST EVERETT  |  First Impressions 
Rating:
4.0

Staff member was very helpful

MELINDA MCKENZIE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ALANA HODGE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joyce Pullin  |  Overall Experience 
Rating:
5.0

No problems. Very nice staff

LYNN SHELTON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles Katcherside   |  First Impressions 
Rating:
3.0

The uhaul manager was about the most unfriendly person I have ever met. The staff was ok but he wasn't and he wasn't willing to try and work with me on the storage issue that I had.

JACK STONE  |  Overall Experience 
Rating:
1.0

Never used the service, not sure why I got the email to do a survey.

Thomas Dawson  |  Overall Experience 
Rating:
1.0

Had NUMEROUS problems with the accessibility of my unit when specifically being told at the time of rental that I would have 24/7 access. My paid unit remained double locked for "security reasons" in a well lit, properly locked unit with security surveillance although this policy was never explained to me nor was there any information in my contract that states that my belongings would not remain freelyaccesible ????? After making an extremely costly trip over four hours to find my belongings inaccessible I reported the issue to management, never receiving any response. When I planned to vacate I contacted the location to explain I would be traveling to the area with a rental truck and needed access I was assured that the second lock would be left on the unit "dummied" in the unlocked position until I vacated. After renting the truck and making the trip I again found that I had no access. After contacting after hours customer service I was informed that there was nothing that could be done until the following day, causing me to incur several hundred dollars worth of expenses including additional truck rental, hotel accommodations, gas and incidental expenses as we were not prepared to stay in the area. Both the customer service agent who took my complaint and the customer service representative who was working when I returned the following day assured me I would be contacted promptly by someone who could further investigate the matter. Two weeks later I have not received a call, email NOTHING. Absolutely atrocious customer service, immoral, illegal, and (to be frank) foolish business practices!! NEVER AGAIN will I deal with Uhaul outside of a courtroom!!

Brittany greenwell  |  Overall Experience 
Rating:
5.0

Awesome!!!

Stephanie Young  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerome Swartz  |  Overall Experience 
Rating:
5.0

Excellent service and great having staff on site 7 days a week for security

Stephanie Young  |  First Impressions 
Rating:
5.0

Kyle at the Irvin Cobb Paducah location needs a raise. He is an extremely hard worker and was always very pleasant and accommodating. He would have four or five customers in there at a time and he was fast and efficient. I've rented from other UHaul facilities and they were nasty and unprofessional. Kyle was always very professional and polite and I would highly recommend this location to anyone !!

Marcey Parker  |  Overall Experience 
Rating:
1.0

When I opened the door to the storage, ALL KINDS OF DEBRIS FROM THE CEILING, LAID ON MY NEW FURNITURE I HAD STORED. Does anyone hear me? This is TOTALLY UNACCEPTABLE!!!!!!!

Cheri Nicholson  |  Overall Experience 
Rating:
1.0

This place has the rudest people running it. Phones are rolled over to call center always. Staff is watching phone videos and will not answer the phone. They should have their franchise revoked

Richard Hofmann  |  First Impressions 
Rating:
1.0

The two gentlemen working there are the rudest unprofessional that work there. They constantly roll the phones over to the main call center. You cannot talk to anyone in the store.

Richard Hofmann  |  Overall Experience 
Rating:
1.0

At check in the manager was a jerk. I rented there because I was to tired to move to another location.

Gary Hicks  |  Overall Experience 
Rating:
5.0

Would use again.

Sandy Cash  |  Overall Experience 
Rating:
1.0

Matt is Very nice how ever the installation kepted falling down on my boxes, I had to cover then with plastic, the air was so think with partials it got in my lounge’s I’m having respiratory problems

james gibbs  |  Overall Experience 
Rating:
2.0

Guy at the counter was a jerk.

Gary Hicks  |  First Impressions 
Rating:
1.0

My couch was ruined from getting wet and the insulation from ceiling fell on my belongings. Never rent there again!!

bethany shelton  |  Overall Experience 
Rating:
3.0

Some staff are helpful while others shouldnt even have the job. I stood in the store a couple of times for over 30mins waiting for staff to show up along with other people

gwen hartsock  |  Overall Experience 
Rating:
5.0

Everyone I dealt with couldn't have been more friendly and helpful. It made the whole moving experience less stressful than it was.

Deborah Carrico  |  Overall Experience 
Rating:
4.0

Rate increase from Thursday rental to Friday rental caught me off guard. Everything else was great

Gerhard Manczur  |  Overall Experience 
Rating:
4.0

No comment

Gerhard Manczur  |  Overall Experience 
Rating:
5.0

Love it

Jose Shelton  |  Overall Experience 
Rating:
1.0

So you know ,YOU WILL NOT HAVE ROUND THE CLOCK ACCESS TO YOUR THINGS! Once the facility closes THEY PUT THEIR OWN LOCKS ON ALL SHEDS WETHER LATE OR NOT! I don't recomend

James King  |  Overall Experience 
Rating:
5.0

It was an easy and convenient place to store items during the month before our home closed.

cassie levy  |  Overall Experience 
Rating:
5.0

Great customer service!

darcy beasley  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top