Customer Reviews for U-Haul Moving & Storage of Midway

2,110 reviews

3914 S General Bruce Dr   Temple, TX 76502
(Next to Geeks phone repair, Past McDonalds off I35)

(254) 727-7216

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(254) 727-7216

3914 S General Bruce Dr
Temple, TX 76502
(Next to Geeks phone repair, Past McDonalds off I35)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

LaTausha Merrill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gaye Milford 
Rating:
5.0

Nothing store was in great shape and customer service was awesome.

Stacie VERA 
Rating:
5.0

Customer did not leave a comment.

Barbara Ring 
Rating:
5.0

Customer did not leave a comment.

Kimberly Shultz 
Rating:
5.0

Customer did not leave a comment.

Bex Kimani 
Rating:
5.0

Customer did not leave a comment.

Alicia DeLeon 
Rating:
5.0

Customer did not leave a comment.

Michael Estrada 
Rating:
5.0

Great location. Good equipment, extremely helpful personnel.

Rhew Morrison 
Rating:
5.0

Not much

Daniel Jones 
Rating:
3.0

The app glitched when i hit next steps after being sent my gate code, and it made actually getting into the building quite difficult as there are two separate pin pads, and i had no clue which one was supposed to be used, the building aren’t marked with what unit numbers are in each building, and there was no lock in my unit like it was stated on my app. I also found it odd that i did not have to put in a code to get in the gate, they were just open, the entire time i was at the facility. The office staff was nice, and provided me with a lock, but the girl who helped me with my check in, I don’t have a physical license and neeed to switch the reservation to my husband, didn’t really seem like she knew what she was doing. So i had to figure out how to do the check in online my self, with switching everything to my husbands name. Moving is hectic in its self, and just these few minor things made everything frustrating.

Christopher Hudson  |  Online Move In 
Rating:
1.0

Customer did not leave a comment.

Logan Layton 
Rating:
4.0

Customer did not leave a comment.

Tammy Kyeremanteng 
Rating:
5.0

Customer did not leave a comment.

Julian Hunter II  |  First Impressions 
Rating:
3.0

The main issue I have with this local Uhaul storage facility is that there was a major change in management in July 2023, some issues from the previous general manager affected my storage unit and I was never notified. A different lock was placed on my unit without me being notified until I was getting ready to empty the unit. The lady that helped me figure out what was going on was extremely helpful and I am very grateful for that. The other issue I have is that uhaul does not give a prorated refund if you close out your unit before your next billing cycle. So 3 days after the bill was auto paid, I closed out my unit and I’m out the money, but they can rent that unit again within that month for the same cost and will get double paid for the same time frame.

Shelly Austad  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Dean 
Rating:
5.0

Customer did not leave a comment.

Larry Lancaster 
Rating:
5.0

Customer did not leave a comment.

Rick Ecker 
Rating:
5.0

Customer did not leave a comment.

Vernon Marks 
Rating:
5.0

Customer did not leave a comment.

Heidi Saul 
Rating:
5.0

Best people and service in central TX. 100% satisfied

Angelo Almodovar 
Rating:
5.0

Customer did not leave a comment.

Angela Young 
Rating:
5.0

Very friendly and efficient ~ job well done! SP

Steve Keith Pate 
Rating:
5.0

Customer did not leave a comment.

Wesley Shultz 
Rating:
3.0

Only this is the placement of the storage is very inconvenient. In order to get to it from the main office, you have to make a loop around the highway which equals to about 5 mile travel in car

Ricardo Castillo Flores  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather Walters 
Rating:
1.0

Was told it was fine to take the pickup truck to Corpus Christi and drop it off got a call and charged an extra $500 for it when the lady specifically stated it was fine hell of a way to treat a army war vet who treated y’all with the upmost respect and courtesy

Jackson Ward 
Rating:
3.0

Found broken glass behind the seats from a previous broken window. Gas level incorrect.

Mark ramba 
Rating:
5.0

Customer did not leave a comment.

jim schlieper 
Rating:
5.0

Maybe a discount for people rent storage unit and a regular customer

John Channing 
Rating:
5.0

Customer did not leave a comment.

Brianna Bannister 
Rating:
5.0

Outstanding service as always

Kevin Smith 
Rating:
5.0

JD the manager and his staff were kind and helpful. This is the best U-Haul facility I have used in my 43 years of helping people and veterans moved.

Ricky and Hildbj Jones 
Rating:
5.0

This is the BEST place I have ever been! The customer service should have 10 stars as well as the entire experience! Thank you for exceeding all expectations of our rental and storage facilities! Excellent job!!

RICHARD STACK  |  Overall Experience 
Rating:
5.0

Great u-haul store. The staff are very accommodating, helpful, and attentive.

Erickson Mabini  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cynthia Busch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosanna Griffith 
Rating:
5.0

Nothing. Great customer service, everything was clean to include bathroom, and I have no complaints.

Maraea Corona 
Rating:
5.0

Customer did not leave a comment.

Mike Donaghy 
Rating:
5.0

Customer did not leave a comment.

Michael Lange 
Rating:
5.0

Efficient and friendly staff made the move easier.

cherryl gilmore 
Rating:
5.0

Customer did not leave a comment.

Angela Padula 
Rating:
5.0

Customer did not leave a comment.

Angela Victorian  |  Overall Experience 
Rating:
5.0

Location was friendly and helpful through multiple planning visits and offered great recommendations on packing materials needed (and even those not really necessary). Very professional and customer friendly team!

Emille Prosko 
Rating:
5.0

Customer did not leave a comment.

Michael King 
Rating:
5.0

Customer did not leave a comment.

Marvas Crowder 
Rating:
5.0

The team at U-Haul are always awesome!! They do what ever they can to get me in and out in a timely manner! Easy process and they’ve always been very nice to deal with. Highly recommend this location!

Christian Szabo 
Rating:
5.0

Customer did not leave a comment.

Darian Jones 
Rating:
5.0

Incredible service. Felt important

SPENCER WOLFE 
Rating:
4.0

Customer did not leave a comment.

Jeffrey McFadden 
Rating:
5.0

This was the best service ever! Made my move so much easier.

Jennifer Williams 
Rating:
5.0

Customer did not leave a comment.

CHARLES KIRCHHOFF 
Rating:
5.0

Customer did not leave a comment.

Rebecca Harris 
Rating:
5.0

Customer did not leave a comment.

Esther Stoneburner 
Rating:
5.0

Exelent personal, thank you.

Leonardo Martinez 
Rating:
5.0

The manager was very helpful with my needs. Very kind and welcoming.

alfonso gomez  |  First Impressions 
Rating:
3.0

I have rented over 13 trailers in the last 3 years. This facility is the ONLY one that had a problem with “MY” truck. Seriously the only one- when I rented a 3rd trailer from here, this really special associate plugged a jumper to connect the trailer and truck- which blew my fuses. We switched fuses AND changed jumpers and still it was my truck- this location will NEvER touch my truck again!!! Hence why I’ve rented from 2 separate places to move our stuff out of here. The facilities served their purpose- but I personally found that some of the people are lacking the skills necessary to be successful. Specifically the guy who did this to my truck and then totally blamed the Make/model of my truck.

Sam McDonald  |  Overall Experience 
Rating:
4.0

Although it was raining and muddy with no lights for me to move in, I was able to get my furniture into storage container, I will just have to clean mud off, I may look into movers to help move into my house.

Cynthia Busch  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jana Johnson 
Rating:
5.0

This is the BEST place I have ever been to. The customer service is better than EXCELLENT! The equipment is in excellent condition! The entire experience was phenomenal! This Uhaul business needs 10 Stars!! Thank you for making our moving and storage needs such an easy and pleasant experience!!!

RICHARD STACK  |  First Impressions 
Rating:
1.0

I was told there would be a base charge of 45 due up from and then I’d be charged 0.79 cents a mile & would have to replace any gas used, which I did. My total came up to $90 and that’s without the $15 I added to the gas tank, I drove this truck MAYBE 16-18 miles, but you guys charged me for 30 miles and some other fees that weren’t discussed at the time of reservation.

Sadie Morey 
Rating:
5.0

Customer did not leave a comment.

Nathan Sammon  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Brian Rogers  |  Online Move In 
Rating:
5.0

JD goes above and beyond to make sure you have everything you need! I would absolutely recommend this Uhaul storage facility to anyone!

Shannon Vollmer  |  First Impressions 
Rating:
5.0

Hire more counter help folks to work inside. It’s not safe for solo employees (esp. females) to have to run outside to tend to hitching trailers alone with no fellow employees around as well as doing the counter work inside. Your yard is wide-open in a sketchy neighborhood.

Owen Hayhurst 
Rating:
5.0

Great customer service. Willing and able to find solutions quickly.

Luke Grothe 
Rating:
5.0

Nothing

Daniel Jones 
Rating:
5.0

Customer did not leave a comment.

DAVID VILLARREAL  |  First Impressions 
Rating:
5.0

Ms. Barbara at this location was nice friendly and very attentive to her customers needs. As I waited my turn I noticed how helpful and informative she was to her customers. Thank you for making our move easier!!!

Yulondria Jones 
Rating:
5.0

Customer did not leave a comment.

Eliseo Navarrete 
Rating:
4.0

Customer did not leave a comment.

Douglas Crenshaw 
Rating:
5.0

I have nothing negative to say about this place. I'm a repeat customer who would most definitely recommend this location for equipment rentals. I will be returning for some future business.

Tim McDonald jr 
Rating:
5.0

Customer did not leave a comment.

James Luedecke 
Rating:
5.0

Customer did not leave a comment.

Imanee Bradley 
Rating:
3.0

Truck given to me was very dirty and muddy. Worker did not direct me to where my U-Haul was located correctly so I had to look for my own U-Haul resulting in me being late.

SHAMYLETTE DELAROSA 
Rating:
5.0

Super helpful, courteous and definitely worked with me at every chance they had. Will highly recommend!

Sam McDonald 
Rating:
5.0

Barbara is AMAZING.

Christian Szabo 
Rating:
5.0

Mud in back of truck and on ramp and used bandaids stuck to inside of truck. But people were nice! And stuff was ready for me when I showed up!!

DANIELLE HAMPTON 
Rating:
5.0

Customer did not leave a comment.

Jose Delgado 
Rating:
3.0

Too expensive. Charges that don’t make sense. price isn’t clear from the jump.

Valenzie Brinkley 
Rating:
5.0

Customer did not leave a comment.

Anthony Vitez  |  Overall Experience 
Rating:
5.0

Great customer service! They gave me the best rate for the time and milage I used. Very honest, will definitely use them again!

Allison Morrow 
Rating:
5.0

Customer did not leave a comment.

Jim Danekas 
Rating:
5.0

This location was very good and helpful. The changed the equipment in my reservation to what I really wanted.The Moody site was also very helpful he really went out of his way to get me set up. Spent way more time to set me up.

John Scherer 
Rating:
5.0

Customer did not leave a comment.

Veshell Greene 
Rating:
5.0

I had an excellent experience and would highly recommend it

brandon fambro 
Rating:
5.0

Extremely great customer service

Larry Berg 
Rating:
5.0

Everyone was so helpful and made the experience so much easier on an already stressful day.

Mary McCormick 
Rating:
5.0

the staff was awsome and help me make the rightdecision on renting a truck .very nice place.

johnny stoglin 
Rating:
5.0

One of the older gentleman could lose his attitude. Becky is very sweet! Been to this location a few times, everyone has been very helpful and nice…Accept for the one fella I mentioned,,not sure his position, but he was wearing street clothes not a uniform. I’m fifty years old, he’s gotta be in his late fifties maybe even early sixties. Need more customer service help, phones don’t get answered and there isn’t enough help to go around….

Christian Szabo 
Rating:
5.0

I rented the appliance dolly and it worked like a charm moving a loveseat up 3 flights of stairs...the rollers really worked nicely for stairs...keep these in supply and I recommend them for the price and saving time and your back...

Stenna Halldorson 
Rating:
5.0

Reserved car hauler in Belton for Sat. Later on same day I got a phone call and was told the Belton dealer that I went would not have a car hauler available on Saturday and I could go to Salado to get the trailer on Friday and return it there on Sat. Went to pick it up Friday at 4:30 and the price was more than doubled the price agreed on. The people said that I could not return the trailer there because they were closud on Saturday so I would have to pay extra and return the trailer Monday. THEY WERE VERY, VERY RUDE. Icalled main # but was thorn out of office while waiting for an answer on where to go to get the car hauler. They said we are closed GET OUT. I was sent to Temple where I recieved excelent service. Would recomend the Uhaul there. I would look into the practices that the Salado store and personal because Of the images they partway. DAD FOR UHAUL Thank You Edward Sustala 281-788-3184

edward sustala 
Rating:
5.0

Customer did not leave a comment.

Timothy Acklin 
Rating:
4.0

Customer did not leave a comment.

Gloria Caldwell  |  Overall Experience 
Rating:
5.0

Nothing

Diana Bickvord 
Rating:
5.0

When I got the truck it was already showing a service tire monitor system notice. I think the Employees need to also check equipment before it goes out,not just the customer.

Beverly Miller 
Rating:
5.0

Customer did not leave a comment.

Danny Tucker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

toya whitfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brenda Adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Colunga 
Rating:
5.0

Customer did not leave a comment.

Jose A Lugo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Demetrius Daniels  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John Patton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yasmine bell 
Rating:
4.0

Awesome customer service ! Will definitely use again

Carolyn Gilbert  |  Overall Experience 
Rating:
5.0

Just keep doing the great job you are doing! Rented 5+ trailers this year to help family and friends from this same location; extended hours really help!

Ron duMosch Sr 
Rating:
5.0

Great staff. Great attention to detail. I just moved to the area and the staff helped me 110% to get moved in without any issues. Always ready and on time. Great people to work with. Set up appointments. Always arrived when they said they would. Follow up calls after the delivery. Great service. Thank you I could not have done it without yall. Great partners.

Lee Townsend 
Rating:
3.0

Rental agent did not offer or come out to assist in inspection or setup of phone to equipment bluetooth after i made attempts to connect to the truck instead of the radio in the equipment. Traction or stability warning light was on off & on almost immediately after operating the equipment. No partial refund offer or available even though i replied to uhaul text to ask when i would return equipment to help next rental customer which i find both insulting & disgusting in as much as that you also dont offer veteran discounts although your competitors like penske do?!

mike hopper 
Rating:
5.0

The truck ran great and the transport was in great condition. The inside of the truck cab was just dirty all over the dash and cupholder area with food crumbs, and dried sticky juice or candy.

John Waldon III 
Rating:
5.0

This location is, without a doubt, a top notch business. We had issues with another location and this one stepped up and helped to get everything resolved. I highly recommend this place. I had to speak to the manager, and he was over the top nice and helped with everything. The ladies in the lobby were so nice too.

Angela Zavala 
Rating:
5.0

Customer did not leave a comment.

Michael Batchelor 
Rating:
5.0

Great Customer Service And Friendly Staff.

Asia Morton 
Rating:
5.0

Customer did not leave a comment.

Kayla Coyle 
Rating:
5.0

Customer did not leave a comment.

Courtney Stevens 
Rating:
5.0

Hand dolly i pre-ordered was not available, offered me furniture or appliance dolly at higher rate; $3 more not the issue, if the equipment pre-ordered is not available, offer of a higher rate dolly should be honored at the original dolly rate, the $3 is not the issue, it is the principle that equipment pre-ordered should be available and if not, contacted prior to pickup, not at time of pickup for options; UHaul should review their policy regarding this as site was only following UHaul guidelines. I declined the higher rate dollies. Otherwise, I rent from this site 3+ times this year and will continue to so so as personnel are excellent.

Ron duMosch 
Rating:
5.0

Customer did not leave a comment.

Thomas Worthy 
Rating:
5.0

Customer did not leave a comment.

ODiLA Johnson  |  First Impressions 
Rating:
5.0

N/A - Friendly and helpful staff did a great job.

Daniel Lorenz 
Rating:
5.0

Customer did not leave a comment.

JIMMIE DANEKAS  |  First Impressions 
Rating:
5.0

Great truck for the job

William Equels 
Rating:
5.0

Make all locations as professionally run as this one.

Barry O'neal 
Rating:
4.0

Have a tongue jack attached to the trailer, so removing the trailer would be easier.

Charles Morison 
Rating:
5.0

The staff was friendly and helpful this is the best service I've had we rented a closed trailer husband kept hitting his head so we switched to an open trailer it was so rasy the last that helped me was fantastic thank you for making our moving alittle rasier

LaJean Chellette 
Rating:
2.0

The access location is poor. Busy access road. Too many U-Haul trucks in the lot making maneuvering to storage facilities difficult when pulling a long trailer. The storage units access roads have very tight corners , again not comfortable navigating with a long trailer and full sized truck. Exits are difficult to access and no allowance to turn around or safely back up due to limited space and narrow roads.

ERIC MARTY  |  Overall Experience 
Rating:
5.0

Barbara and Marie are the best at what they do. Promote Barbara now. Promote Marie now. Increase salary 50% now. V/r Tony Swanson

Tony Swanson 
Rating:
5.0

Customer did not leave a comment.

Andre Melton 
Rating:
5.0

Customer did not leave a comment.

MICHAEL STANLEY 
Rating:
5.0

Customer did not leave a comment.

Gary Trial 
Rating:
5.0

Keep up the great service.

Ron duMosch 
Rating:
5.0

Customer did not leave a comment.

MORTY PEREZ  |  Overall Experience 
Rating:
2.0

i had dropped off my truck and told them i didn’t need the storage unit and they said they would cancel it for me but they still charged me for it & 2 late fees .

Gabby Schwinger  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Esther stoneburner  |  Overall Experience 
Rating:
5.0

Na

Deonnius Staple  |  Online Move In 
Rating:
4.0

The only problem I had was the remote clickers that I initially got wouldn’t work

Tabitha Sharkey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Danny Tucker  |  First Impressions 
Rating:
5.0

The ladies in the office were awesome!!! There are two in the office with the same name...it was fun to be there as they exchanged stares and jokes. They made the transaction go very smoothly. It was a pleasure to have them do business with me

gerald ferguson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Zielinski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JENNIFER NIETO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donte Lucas  |  Overall Experience 
Rating:
5.0

The GM and Barbara along with the staff are and have been super helpful and friendly

KIM LOSEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Corey johnson  |  First Impressions 
Rating:
5.0

I am so thankful that Barbara helped me. A real blessing.

LINDA MCCALL  |  Overall Experience 
Rating:
5.0

Great move. Cargo van was perfect for my move. Liked having the storage next to the trucks lot.

Esther stoneburner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Williams  |  First Impressions 
Rating:
3.0

When it was time for me to move out I had to pay $65 for a locksmith cause my storage keys got lost in my car accident where my car was a total loss and they didn’t care I still had to pay out of pocket just to move my things out.

Jimmie Mcghee  |  Overall Experience 
Rating:
2.0

I had to keep repeating myself to the people at the desk they would not answer my questions the 2 women at the desk were very rude

GENA DANIELS  |  First Impressions 
Rating:
5.0

Staff go above and beyond to ensure all your needs are not only met but exceeded.

Rodney Smith  |  Overall Experience 
Rating:
5.0

This business is exemplary in the service level and treatment of their customers. I used the store for moving items, reserved trucks and trailers there and had a storage suit for a few months. They went above and beyond the ordinary to help me out. Highly recommend! Prices were good also.

Lynn Barrett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NOBU TOGAMI  |  Overall Experience 
Rating:
2.0

They just move people out not and cancel their contract - after we had only moved stuff out for less then 24 hours…. Left a message but never waited for me to call back! I even had a Uhaul at the same time - which JD the general manager is AMAZING!!! He took care of me great with the Uhaul situation- but I will NEVER rent a storage from them again! WE will stick with Amy’s attic

Kobe Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE NEMONS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kaycee Bartek  |  Overall Experience 
Rating:
5.0

Love the staff and help I received

Anastassia Malone  |  First Impressions 
Rating:
5.0

This was such a great experience! You all really have these processes down so well, I was able to do most everything on the app. So easy!! Thank you!

Christina Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SERENA BOYCE  |  Overall Experience 
Rating:
5.0

Very nice and helpful staff!

James Atkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROLINE TANNER  |  First Impressions 
Rating:
5.0

The customer service agent Marie was absolutely what we needed. She made the process easy and very supportive. She was understanding and did not mind repeating herself to make it all understood. Marie was very friendly and inviting to come back again. Marie went above and beyond to make the process easy for us. Thank you Marie and thank you U-Haul storage general Bruce.

Prince Hill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alma Shull  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Susan Bonnam  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Scott Young  |  Online Move In 
Rating:
1.0

Holes is the wall in the back of our unit that allowed water and animals into the unit. It was open to the outside, debris throughout. Insurance taking care of the water damage but no insurance covers rodent infestations. There were large snake skins, dead birds, boxes had been chewed, well wrapped rugs and blankets were ruined. Rodent scat and urine on most boxes and furniture. The loss financially is into the thousands due to the type of furniture. We will not use nor recommend u-haul to anyone. We never write reviews but will be adding this review to yelp, and every ratting service we can to save others from this same result.

Jared Mackey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katharine Dixon  |  Online Move In 
Rating:
5.0

My sales person was Maria....SHE WAS GREAT!! Helpful throughout the entire process. I am happy that I came there...And will refer others to that store

gerald ferguson  |  First Impressions 
Rating:
5.0

I really enjoyed the great service and they were all Texas friendly. I will definitely know where to go should I require their services again.

RAFAELA BENJAMIN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RUSSELL SANDERS  |  First Impressions 
Rating:
5.0

The reservation callback was a professional touch and VERY MUCH APPRECIATED!

SIDNEY DELOACH  |  Overall Experience 
Rating:
5.0

JD and his Team are amazing and should be commended! They are kind, professional, helpful, and efficient! The storage unit was always clean, and well maintained. It was safely lit and secured. I would HIGHLY recommend them for any storage or moving needs! Thank you JD and Team for all your help!

Brittany Cantu  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kellie Barton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Candice Clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph Alexander  |  Overall Experience 
Rating:
3.0

A lot few times my payment was past due and whe i made the payment they didn't open the storage unit even five days later wasn't open when i made the payment few days past,this happened every time i was passed due,to put the lock and close the storage they were really quick the next day but to open when i was paid they took their time. Thanks

KELVIN VAZQUEZ LOPEZ  |  Overall Experience 
Rating:
5.0

Marie’s customer service was absolutely the best. She was knowledgeable in helping me with my storage needs. She was fast and accurate. Duplicate her and all U-Hauls would be perfect.

michael howell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine Harris  |  First Impressions 
Rating:
5.0

So first off, let me suggest that you use the U-Haul moving and storage of Midway at 3914 South general Bruce drive Temple Texas 76502. The staff here has been super friendly and was very helpful during my moving process! I am in the process of an eviction and have two days to move out, and Miss Maria was my initial contact when I first walked in, she was very attentive to my needs and was very helpful to my situation in finding a storage unit that I could afford and that would also give me the ability to rent a truck, during my financial restrictions. Mr Dillard the general manager, was there at the time of my rental, and was helpful in guiding me with suggestions of what would be my best option to save a little money and to be able to help me take care of my moving process. With the hecticness of moving and packing they helped me walk out with confidence that everything was going to be okay because I was able to store my belongings and have a way to move them from one place to another, and as fast paces life can be, this helped ease my mind and I'm very confident that this is the right place to rent a storage and rent a truck. Thank you again miss maria!, And thank you Mr Dillard, for such an easy going experience during my time of need. I do appreciate your kindness and your patience! Again, you should make U-Haul moving and storage of Midway the first choice to look at when renting a storage or a truck, at 3914 South general Bruce drive Temple Texas 76502, 254 727-7216!

JOHNATHAN-LEE PEREZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jayton Corley  |  Overall Experience 
Rating:
5.0

I enjoyed my stay for 3 yrs

Jack Sawin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Malcolm Cherry  |  Overall Experience 
Rating:
5.0

The service was fast and easy!

CARMEN ANGLADA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dennis Reynolds  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kenny Carrasco  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Joshua Stirnkorb  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kyle McDaniel  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KATHY SANCHEZ  |  First Impressions 
Rating:
5.0

The entire staff is just fantastic! They go out of their way to make life easier for you.

ALEX BURDICK  |  Overall Experience 
Rating:
5.0

The Staff Did an Excellent Job with helping me get a storage unit. And when I was done fast helping sign out of the unit.

MARK STEPHENS  |  Overall Experience 
Rating:
5.0

The staff (early shift , older male & female) at the 3914 S. General Bruce was exceptionally awesome. Made what was a really hard day easy. Thank you

APPHIA TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Klusmeyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KRISTY PINKNEY  |  First Impressions 
Rating:
5.0

The gentleman that helped me was great. I didn't catch his name 😞

azalea mayse  |  First Impressions 
Rating:
5.0

The storage unit rented was necessary to store limited items salvaged from a fire at a neighbors rent house!!! The difficulty of being displaced by having your home burn is very traumatizing and devastated Mr. Genchur to his very core!!! Many thanks to all staff at Midway Uhaul for their patience with this situation and I will recommend this facility to anyone that needs equipment or storage service!!! May God continue to bless all of us forever and then some!!!

SCOTT DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio Perez  |  Overall Experience 
Rating:
4.0

Overall, a good experience. My only gripe, if you can call it that, is the roll-up door on the storage unit itself. It is very flimsy and doesn't function smoothly, at all. Kind of a pain to open and close. However, I definitely appreciated the free lock when I moved in!

Christopher Jarecki  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jeff Lowry  |  Overall Experience 
Rating:
5.0

Staff were extremely helpful and friendly.

MATTHEW CONROW  |  First Impressions 
Rating:
2.0

My biggest issue was with auto pay. I had to set it up every month for 4 months. The system kept rejecting auto pay when payment came time, and I received late fees 4 times and was only credited 1 back.

Kenneth Messenger  |  Overall Experience 
Rating:
5.0

Great storage unit.

Evelyn Love  |  Overall Experience 
Rating:
5.0

I couldn't have asked for a better experience! I guess I could have and the staff at this location would have moved heaven and earth to make it happen for me! Everyone was so friendly and helpful. I had so many unanswered questions from the facility that I rented my moving truck from but all of my questions and any concerns were answered and addressed by the Midway U-haul staff. Thank you all so much for giving me such a wonderful experience with one of the most dreaded tasks of a lifetime! (Moving 😫)

ALEX BURDICK  |  First Impressions 
Rating:
5.0

The staff in Temple are great.

HAROLD BOLLINGER  |  First Impressions 
Rating:
5.0

Mr. Dillard and staff are amazing!

Katrina Gonzales  |  Overall Experience 
Rating:
5.0

Very friendly staff. Had a minor problem and it was addressed immediately. I would Recommend the U-Haul storage on access road of I 35.

cheryl danner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jayton Corley  |  Overall Experience 
Rating:
5.0

The staff was very helpful. For some reason I was having trouble getting in and out of the gate., they addressed it immediately.

cheryl danner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chartrice B Tillman  |  Online Move In 
Rating:
5.0

Facility was good personnel were great.

harold bollinger  |  First Impressions 
Rating:
5.0

I cannot say enough about Andy and Joseph. I was going through one of the hardest times I’ve been through in awhile and they treated me like family. I didn’t know them before this but I am glad I met them both. They are proof there are still really good people out there!!

natalie gibson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tyrell King  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

FARRELL RIDLEY  |  First Impressions 
Rating:
1.0

The unit leaked so I have water damage to my stuff and rodents also chew up some things. When the attendant was told of about water damage he said he didn't work in the storage rental units.

Natallia Whiting  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOAQUIN WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Machell Gordon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyrell King  |  First Impressions 
Rating:
5.0

All my interactions with staff were outstanding.

ROBERT ROTE  |  Overall Experience 
Rating:
5.0

All staff members were very accommodating on what the process was to make sure that my needs were met!!! Will recommend Uhaul to everyone that needs moving equipment and supplies as well as myself when needed. Thanks extended to everyone involved and have a blessed weekend!!!

SCOTT DAVIS  |  First Impressions 
Rating:
5.0

Excellent staff. Clean facility

Gary Morrison  |  Overall Experience 
Rating:
3.0

I still need to remove the remaining items from the storage, they are items that I didn't have space for. I planned on getting rid of them

Laura Cicero  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Klusmeyer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Channing  |  First Impressions 
Rating:
5.0

Had no issues and the new manager was very kind and helpful. I'd definitely recommend this location

Caitlyn Sheets  |  Overall Experience 
Rating:
5.0

Great experience with U-Haul. Would definitely use again.

Stacye Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MEAGAN HIGGINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VANESSA SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA GORMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAMELA MATHIS  |  First Impressions 
Rating:
5.0

without a doubt, the best storage facility i have used. very secure, very clean, very well kept. staff was always friendly and helpful.

Patrick Elvir  |  Overall Experience 
Rating:
5.0

Great place staff was awesome

Jon Harris  |  First Impressions 
Rating:
5.0

Helpful and thoughtful staff. Site is secure and safe. Easy access from highway 24 hour access. So glad I secured storage from this location.

Shilo Issa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jennifer Harrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivan Nash  |  Overall Experience 
Rating:
5.0

Staff was awesome!!

carolyn neely  |  First Impressions 
Rating:
5.0

Keep up the good work

Richard Eldridge  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Hensman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

hope whitmore  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tameka Buchanan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANA BICKFORD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRODIE CUTTS  |  First Impressions 
Rating:
5.0

This store is always friendly and willing to assist in any manner they are professional and kind!

AUDRIA EDMOND  |  Overall Experience 
Rating:
5.0

Great service Great staff .

RAFAELA BENJAMIN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Renee Henry  |  Overall Experience 
Rating:
3.0

There were at least 2 times where rent increased during my over one year stay. We were informed of the increase but was not the rate I had initially signed up for. Uhaul should honor the rate the customer signed up for.

Sitara Joseph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael hix  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrice Kehinde  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna Hoecke  |  Overall Experience 
Rating:
5.0

Good experience. Friendly and knowledgeable staff.

JOHN PORTER  |  First Impressions 
Rating:
5.0

We had a very good experience! We felt our things were always safe and secure and easy to access. The staff and manager were always friendly and helpful. The move-out process was quick and easy! No complaints at all. Thank you!

Jenny Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nita Norwood  |  First Impressions 
Rating:
5.0

Great costumer service!! No issues during my 4 month rental.

Robin Tilley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Willie Dance  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gary Morrison  |  First Impressions 
Rating:
5.0

Great staff and manager! They are extremely knowledgeable and helpful!

HOLLY OLSEN  |  First Impressions 
Rating:
5.0

Staff was extremely helpful and accommodating and I was thoroughly impressed with the facility.

Patrick Elvir  |  First Impressions 
Rating:
5.0

Thank you

Christian Pendergraft  |  Overall Experience 
Rating:
4.0

My check in and checkout were complicated but Kyler and his manager were awesome at creating solutions at no additional cost or delay.

steve dye  |  Overall Experience 
Rating:
5.0

Keep up the good work

Richard Eldridge  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Earnest Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ayana glaze  |  Overall Experience 
Rating:
5.0

The reservation process was super easy, the checkin process was quick and simple. They helped me hook up the trailer to my truck and made sure everything worked. Turn in was super easy also. No hassles at all through the entire process of renting the trailer and getting our stuff stored.

Shelly Austad  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

James Palla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd Messenheimer  |  First Impressions 
Rating:
5.0

I really appreciated the friendliness and the help provided my the staff at U-Haul Temple Midway! It was a seamless moving experience and I am very happy with the customer service we received. Thank you!

Jenny Allen  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DAVID HANCOCK   |  Overall Experience 
Rating:
5.0

Service and staff are excellent. Candace was super in helping get what I needed and very friendly!

Susan Quintana  |  First Impressions 
Rating:
4.0

I have no issues with this location. They were friendly and helpful. My issue is with customer service, who made a storage and drop off reservation in Killeen (24 minutes away) and when I arrived I was told that the room promised wasn’t available. So I had to drive that distance each way and spend extra time and money. Plus my future costs will be more. This location was great, uhaul customer service is awful and would be zero stars.

GARLAND DANIEL  |  First Impressions 
Rating:
5.0

Excellent

Ioane Satele  |  Overall Experience 
Rating:
5.0

Customer service was excellent so matter who we talked to.

Amber Hyland  |  Overall Experience 
Rating:
5.0

Great people Great storage to to keep our private belongings thank you

Rita Hernandez  |  First Impressions 
Rating:
4.0

Could look at paving the roads to the buildings. Creates messy issues with rain and mud.

gary stewart  |  Overall Experience 
Rating:
1.0

They will f*ck you out of so much money after you close your account. Don’t choose this place. They can’t even get their system right, the access doors barely work and you have to be there during work hours to get into your stuff. You’re locked out at their convenience. They still keep calling me after I’ve paid my bill and have to show them proof/ tell them exact details on some bs or else it goes to a collector.

Daniel Ultimo  |  Overall Experience 
Rating:
5.0

Wanda was very helpful. Very fast and convenient

azalea mayse  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MICHAEL VOLZ  |  Overall Experience 
Rating:
5.0

The manager Tavoris is always professional, courteous and willing to provide excellent service. I have used this location on several occasions due to the pleasant staff and their friendly demeanor and customer service. I always recommend this location.

Paulette Taylor  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Pernell Gulley  |  Overall Experience 
Rating:
4.0

Only reason for leaving was ever increasing rental rates. I see no reason for this. Especially coming out of a pandemic where rates were raised even during those years.

David Reavis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jay Johanek  |  Overall Experience 
Rating:
5.0

Thank You Guys 😚

Gena Daniels  |  Overall Experience 
Rating:
4.0

The driveway on the side of the Climate control buildings are bad, and unleveled. Not good for low profile vehicles and if it rains it can be muddy n slippery, with the left side having a little dip. If a tire slide over to the left, tires can slip down. Have some steep dips in this driveway area, especially on the left side, which scraped the bottom of my car. I had to change buildings to avoid driving to the back buildings. Needs leveling out, or maybe concrete layed down. My move out date on here is incorrect. I moved out Feb 28th.

Chelisa Rodgers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chad Bergstrom  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robin Hill  |  Overall Experience 
Rating:
4.0

The price increases were a big factor.

Mary Hardeman  |  Overall Experience 
Rating:
3.0

You got your money even though I didn't get a storge from you stop calling or text this number thank you

Mystery unit  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbra hargrove  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

jay cox  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Wayne Boynton  |  Overall Experience 
Rating:
3.0

Expensive. II was one day late paying -(only once) holiday weekend thery locked the unit. The unit was still locked several days after payment was processed. And increased the rates. Not worth it.

JEFFREY MILLER  |  Overall Experience 
Rating:
1.0

Customer service was horrible. ID interface didn't work. With 2 different phone's.

Lloyd Wall Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

viola russ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Wayne Boynton  |  First Impressions 
Rating:
5.0

Great experience both with trucks and storage units over the years.

Everett Ross  |  Overall Experience 
Rating:
5.0

AWESOME PROFESSIONAL SERVICE EACH AND EVERY TIME

Edward Hale  |  Overall Experience 
Rating:
2.0

I reserved a unit at the location at 215 SW dodgen loop with a uhaul rep over the phone. When I arrived i was informed no unit would be available for many days, and it was blamed on the uhaul corporate rep I reserved through. The local employee helped to secure a unit at another facility. I expect to be given accurate info during the planning process, and the disconnect between local and corporate entities is unacceptable business practice. Please use this AAR comment to improve your inter-facility synchronization.

justin braswell  |  First Impressions 
Rating:
5.0

The staff here were so helpful and kind! It was very much needed after a really long journey into the unknown seeking freedom and education for my little ones. Thank you so much!

Candace Fleury  |  Overall Experience 
Rating:
5.0

You do need to fix the drainage problems on the interior roads

BILL CANELOS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Vincent  |  First Impressions 
Rating:
5.0

I had rented a truck to San Antonio, and we needed to drop it off by Monday 9AM. The storage unit we originally reserved was closed on Sunday, and Saturday evening when we arrived to central Texas. Therefore, I called U-Haul to see what were my options, and the representative told me I can use self storage with U-Haul and get the first month free. They even let us drop off the truck in that same location. Great customer service from the lady at the temple location off 35 on a general Bruce drive. She was super friendly, and took time to explain how the key card works. She really helped me feel at ease to be able to unpack the truck, and turn in the truck in time. Thank you so much!

MIGUEL ANGEL DELACRUZ  |  First Impressions 
Rating:
5.0

Very helpful and great customer service at the initial renting on site!

Robert Haas  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Mystery unit  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ryan Brewster  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Cherice and Wayne Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eric Miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

William Pitre  |  Overall Experience 
Rating:
5.0

Great facility. Easy access to the temperature controlled units. Free carts available in the buildings for use while moving in/out. Great customer service. One of the best storage facilities I have used.

JACQUE FONTENOT  |  Overall Experience 
Rating:
5.0

Love the staff at the temple location. Had a wonderful lady help me.

Courtney Hays  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AQUISHA ROBINSON  |  Overall Experience 
Rating:
1.0

No no no no that’s enough of that no my remote access key did not work I was locked in nobody would answer the phoneAfter five times calling the office I decided to call the road accident key in order to talk to somebody to let me know that was David he was very helpful

MICHAEL VOLZ  |  First Impressions 
Rating:
2.0

I was there at 8:50pm Ctx time to drop a load off, my gate access was approved and accepted by the second attempt was denied!!!

Sinclair Gould  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Larson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorothy Lum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chantal Maryott  |  Overall Experience 
Rating:
5.0

Catherine was very courteous, helpful & knowledgeable. She made me feel very comfortable about my decision to rent a storage unit. Catherine explained everything in great detail, took her time giving me supply & truck rental info as well. This move is very stressful but she put me at ease. Appreciate her helpfulness & having a smile on her face.

Karen Sumpter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn Dubose  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jacob Mincher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jana Massengale  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jamie Stine  |  Overall Experience 
Rating:
5.0

Love the staff. The facility was clean and we'll maintained.

Belinda Kidwell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel Skorusa  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jered Maas  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Whitlee Poole  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cynthia Carroll  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacob Sivak  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

EMMY CALDWELL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Neva Dean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pamela Care  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Anita Frank  |  Overall Experience 
Rating:
5.0

The lady there was training a new employee. She was so nice and made conversation with me like we were friends. She deserves a A+ for customer service

malorie lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jocelyne Vaillancourt  |  Overall Experience 
Rating:
5.0

Miguel at the u-haul self storage facility was very helpful and fast at getting us in and out because we were in a hurry which was very helpful.

DIANA ZARAGOZA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bobbie Dixon  |  Overall Experience 
Rating:
3.0

overall satisfied with storage unit, my issue is with the way the office was run. Was told one rate when initially got storage and paid for lock. Then received a bill sooner than expected at a higher rate.. Unable to find original receipt just paid bill. At move out was told to keep lock because it was free, told counter lady I paid for it and she said I shouldn't have. I asked for refund on lock was told no. If I do recommend this facility I would just say buyer beware, ask questions and keep all records.

deborah teran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BILL CANELOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOEL P DALTON  |  Overall Experience 
Rating:
5.0

Tavaris Fisher and staff were the friendly/nicest staff I've ever met in life, plus they were very instrumental with assisting me.

REGINALD DAVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Annen  |  Overall Experience 
Rating:
5.0

Compared with my first reservation which did not exist in reality somehow, having a real one I can use and really supportive helpful staff is awesome. Can't say thank you enough for your help moving my little family!

Candace Fleury  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Claaudette Higgins  |  Overall Experience 
Rating:
5.0

The U-Haul staff at the U-Haul Moving & Storage Of Midway are always courteous and professional when helping customers.

JOHN A WASHINGTON  |  Overall Experience 
Rating:
5.0

Best moving experience ever. Las Vegas to Central Texas

DANIEL DOTY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Weidenhamer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Braxton Drake  |  First Impressions 
Rating:
1.0

I was supposed to have auto pay set up but I got charged a late fee so I emptied my storage unit

John Everette  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Gerherd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Burgess  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan Fowler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ashokkumar Jariwala  |  First Impressions 
Rating:
2.0

I moved out my unit on the 4th of July and was told if I spoke to the manager I could get my refund for the month however nothing has happened. I had to call the facility again because I didn't see a refund on my account nor was the unit actually closed out. I had to relocate due to domestic violence in my home and needed the money for gas. Now I'm just waiting because this can't be life

Niaimah Robinson  |  Overall Experience 
Rating:
5.0

This facility was the fastest U-Haul I have ever been to. The staff was very professional and had my storage unit assigned to me within a few minutes. Trailer return was also very quick and easy.

JACQUE FONTENOT  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert Annen  |  First Impressions 
Rating:
3.0

Had a bad experience with the U-Haul storage place down the street for canceling my order and not telling me and I called them with a last minute request for a storage unit that day and because I had a 20 foot U-Haul full I needed to put into a storage unit temporarily and they helped me get in that day even when it was close to closing time.

Kelsey Pryor  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

deborah teran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

viola russ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Viola Russ  |  First Impressions 
Rating:
5.0

I have been renting there for years. I have not had any issues. However, when they raised the rates I got no notification of a rate raise.

REEDLYN BRYANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mark hilaire  |  Overall Experience 
Rating:
1.0

Fire most of the staff

Thaddeus Ross  |  Overall Experience 
Rating:
5.0

Great customer service at this location. Storage rooms are very well kept and secure. I Would recommend using this facility.

Walter Moore  |  Online Move In 
Rating:
5.0

NA

Austin Hughling  |  Overall Experience 
Rating:
5.0

Excellent manager

FRANK MANDOZA   |  Overall Experience 
Rating:
5.0

Super friendly, great customer service.

Elvan Hawthorne  |  First Impressions 
Rating:
5.0

U-haul has the best service for storage needs other competitors cut costs by cutting services and quality. I think the expense is worth it.

john adams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anna Hoecke  |  Online Move In 
Rating:
5.0

Great service

Rene Cardenas  |  Overall Experience 
Rating:
5.0

Manager is a cool dude.

STERLING ASHLEY CLASSEN-REID  |  Overall Experience 
Rating:
5.0

Fast and freinly

Rusty Bill Parker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

andrea thoeni  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

linda martindale  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jared Carter  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Verdie Reaves  |  Overall Experience 
Rating:
5.0

I love coming here for my needs. I never had any problems here and these is the place I will always come for my rental needs

Jack Sawin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn McDonald  |  First Impressions 
Rating:
4.0

Inside the units got extremely dusty. There must be errors in ventilation.

Leslie Waltz  |  Overall Experience 
Rating:
5.0

Workers were extremely friendly and helpful.

Joshua Teague  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Billy Braswell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Garry Walsh  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

jerry bailey  |  Overall Experience 
Rating:
5.0

Every employee is great! Trevon is doing a great job with this location and these people. I am very impressed.

Michael Dutton  |  Overall Experience 
Rating:
2.0

Storage was available online made the reservation got there and they said they didn’t have any units available so that put me in a situation that was not good cause I had to go to 5 different places just to find storage

Preniete Taylor  |  First Impressions 
Rating:
5.0

Catherine was awsome! Please excuse me if i miss spell your name. My son and I went in to get a 5x5 storage for our printer. Catherine saw my son and just gave him an open arms hug then allow him to walk with her during her scanning rounds of checking the storage. My son loved her and was not intimated nor afraid. Thank you Catherine for you warm welcoming spirit.

kanutha toun  |  First Impressions 
Rating:
3.0

When asking questions it felt like I got different answers from each person I asked about a uhaul truck

katie lilly  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

KEVIN PITRUCHA  |  Overall Experience 
Rating:
5.0

Staff was amazing and went above and beyond for me to get everything I needed. Absolutely wonderful customer experience.

linda allen  |  First Impressions 
Rating:
5.0

Excellent service, no complaints at all

Jeanne Zerangue  |  Overall Experience 
Rating:
5.0

I did not move in the storage yet but the customer service was excellent.

Arties Manning  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lyndsey Lee  |  First Impressions 
Rating:
5.0

No problems at all. Very friendly and helpful staff!

Susan Barton  |  Overall Experience 
Rating:
5.0

I would like to add that Mr. Fisher is by far one of the most professional, friendly, managers I have ever encountered. His patience is above and beyond. U-Haul needs more people like him. Thank you and have joyous holiday!!

Angelito Lopez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Holly Swift  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tonie Ray  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lori Blake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda-Luis Gonzales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Neftali Ramos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brian Nolen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michele Alexander  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Owens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

melissa lara  |  First Impressions 
Rating:
5.0

Mr Fisher and his complete staff have always went above and beyond to ensure that the customer was satisfied and left with a smile from the time the doors open till close of business they have been accessible by phone email and text reliable flexible and friendly Especially during a national pandemic when Life is already cautioc and the unknown and the normalcy has changed for all of us they remained consistent and also caring about our life values and possessions I believe they protected items as if they belong to them or their families. Thank you Tenple, Texas and Mr. Fishers team who went above and beyond. I have lost two storages in the past with family memories and photos children things the last fear you want is after you have started over so many times is to loose again. Thank you forever, grateful

AUDRIA EDMOND  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paul Widdicombe  |  First Impressions 
Rating:
5.0

I'm on active duty and I was in process of relocating. I ship my POV and the U-Haul staff was very helpfull to make sure the driver was able to drop off the veichle after duty hours. I will always recomend them to anyone. Thank you U-Haul.

VASIL MENCEV  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

deleon mcclure  |  Overall Experience 
Rating:
5.0

Staff always friendly and very helpful, the facility was always clean and secure. Thank you had a great experience

Carmen Davis  |  Overall Experience 
Rating:
5.0

The staff was always helpful and friendly whenever I needed any kind of assistance

JOHN CHISM  |  Overall Experience 
Rating:
3.0

The back of my unit leaked water in when it rained, so mold grew, I complained about 6mths ago but no one contacted me. All the boxes I had on the back wall were ruined.

PURVI PATEL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

wendel summers  |  Overall Experience 
Rating:
5.0

I recommend this facility to anyone who needs to store anything for any period of time. Great experience.

billy azbell  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nicholas woodin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Annabell Dalton  |  Overall Experience 
Rating:
5.0

Tavoris does and amazing job helping customers and ensuring there are no problems! Thanks team!

TaKendra Brown  |  Overall Experience 
Rating:
5.0

The sign-in instructions could be a bit clearer. I did not realize until I asked an employee that I needed to use the keypad to sign into the storage facility even during business hours to avoid setting off the alarm. Still, every step of the process from choosing a room size, through securing the reservation, to moving in was pleasant.

Sean Killen  |  Online Move In 
Rating:
3.0

Too many rats roaming around

Richard Safadi  |  Overall Experience 
Rating:
5.0

Above and beyond!!

Albert Capers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Urie  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Barham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Briscoe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Freeman Stuart  |  First Impressions 
Rating:
5.0

With they would offer pre-authorized payments

Anita Kauser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yevonne Rudisill  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnny Hess  |  Overall Experience 
Rating:
5.0

This location (Drop off) was oustanding and compassionate about me and their services by going above and beyond!!! However, my pick-up location in Tucson (450 N Freeway) made my move a horrific experience. The assistant Manager (Devin Kirchgatter) need addtional training. He's rude with no understanding or compassion for customers and/or team members. I was extremely disappointed how he even address other uhaul staff at other locations when speaking with them to locate equipment. He actions made me want to cancel my move and just place my belongings in storage. I convinced that he doesn't have a clue to the pressures or emotions that are involved with moving, especially long distance ones. In the past, I've always recommended Uhaul to my family and friends. I'm now revisiting my choices now due to this move experience.

Albert Capers  |  First Impressions 
Rating:
5.0

Everyone there was friendly from office mgr to staff. Very helpful taking care of my storage solutions and return of the uhaul. Love the first month free with rental of a uhaul. Very convenient. 👵😀😀😇

Margie Frasier  |  First Impressions 
Rating:
2.0

I called to rent a second 10x20. The exact unit was discussed. I was told when I rented the 1st 10x20 we had till 10pm. I can only deliver at night. 3/6 went to drop a load - the sliding door was locked. I called and a person was there within 20 minutes. I was told the 10x20 was in front of my other unit - licks were on those doors tho. The rep tried to get me another unit however the only one open had a roll up and a door. The door is not good to get furniture in. Even tho numerous 10x10s were available and my assigned were given to someone else, I had to take the door unit or move into another blog. I had my reservation and all however was given a unit I dont like and can hardly get stuff into. I'm sorry uhaul does not have enough 10x20s, and have more than enough 10x10s - more money. I have gone from very satisfied customer to very displeased. I'm letting everyone kno what happened to me and I'm not recommending uhaul to anyone at this time. I wish I had a 10×20 with 2 roll up doors as my 1st unit has. Thank you for letting me vent. Gary Kattner

gary kattner  |  First Impressions 
Rating:
5.0

My 5 star rating says it all, the way we were treated from the general manager that handled our original rental of the storage unit to the staff we dealt with through out were all 5 star.

Paul Appold  |  Overall Experience 
Rating:
5.0

It’s been truly a great experience

Michael Bazilius, Jr  |  First Impressions 
Rating:
5.0

That Team at that location is awesome and they help me and my family out alot with my mom passing back in March of this year. Mr. Fisher and staff was great. Thank You guys. From the Jackson family!

Sean jackson  |  Overall Experience 
Rating:
5.0

We were treated extremely well with friendly smiles and the ease of signing up for our storage compartment.

Paul Appold  |  First Impressions 
Rating:
5.0

This worked well for me due to the facilities location. I thought security was great. Never had a problem with anything.

LEONARD GRECO  |  Overall Experience 
Rating:
4.0

Good

Dyquiel Askew  |  First Impressions 
Rating:
5.0

Very nice excellent customer service

edwin alvarez  |  First Impressions 
Rating:
5.0

Very friendly staff at this location and the entire facility is easy to navigate. I also love the extra security, as I felt my belongings in storage were safe!

Vera Brumley  |  Overall Experience 
Rating:
5.0

Outstanding staff at this location. Always helpful.

Larry Philbrick  |  First Impressions 
Rating:
4.0

The front desk woman was very helpful and polite, I believe her name was Rachel(??), and she was quick to help me get my storage unit unlocked and ready for me.

Vera Brumley  |  First Impressions 
Rating:
5.0

My first time driving a u-haul and purchasing storage. Very kind and helpful customer service and very easy process.

courtney ardoin  |  First Impressions 
Rating:
5.0

Wow! What Great Service

Michael Gruner  |  First Impressions 
Rating:
4.0

We are waiting for notice of results of final inspection of unit to be sure we have been cleared of any further obligations.

DAVID MORRISON  |  Overall Experience 
Rating:
5.0

Great staff, friendly and extremely helpful.

E. RIVKAH PERKINS  |  First Impressions 
Rating:
4.0

I only rated above average because there were rodent droppings in my unit plus a few things damaged

juliana rodriguez  |  Overall Experience 
Rating:
5.0

The management & staff is absolutely Great also keeps the facility very clear & makes you want to store there & rent there Trucks

King-Hassan Thomas  |  First Impressions 
Rating:
5.0

Miguel was very friendly and very helpful

Billy Braswell  |  First Impressions 
Rating:
5.0

The staff was wonderful. So helpful and friendly. I/we would definitely use them again.

annette Stringer  |  Overall Experience 
Rating:
5.0

They were easy to communicate with and all services were available. I would use them again.

Michael Burns  |  Overall Experience 
Rating:
5.0

Mngmt was very nice. He worked with us when we needed to upgrade to the next size up. Would recommend this facility/location to anyone moving into Temple, Tx. Thank you Midway U-Haul storage.

Michael Mendiola  |  Overall Experience 
Rating:
5.0

Great and easy to work with. If the need arises, we will definitely use them again.

ANDVANCED LASER MATERIALS  |  Overall Experience 
Rating:
5.0

Staff is great. I accidentally left my climate controlled unit open once and was notified within 24 hours by staff to let me know.

Rajpaul Bagga  |  Overall Experience 
Rating:
5.0

Very pleased

Carlos Ruiz  |  Overall Experience 
Rating:
5.0

Love it

Philip Delesbore  |  Overall Experience 
No reviews have been submitted for this location.

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