Comentarios del cliente para U-Haul Moving & Storage of Mandarin

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Mandarin

Grado total:

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Gardner W.
Grado:

This is a friendly helpful place. They staff was well-prepared, polite, and professional. I highly recommend using the online or mobile check-in. I was in and out of the rental process with my trailer very quickly.

David P.
Grado:

Great service team and assistant at this location.

mike D.
Grado:

El cliente no dejó un comentario.

Diane C.
Grado:

When we returned the trailer the guy was unhappy because we had driven through snow and ice and he had to wash the trailer. Wow what a fuss he made...its really not that difficult to wash a small trailer.

Michele M.
Grado:

I pulled in to drop off the trailer and the gentleman outside took care of me immediately and I was on my way.

Dennis J.
Grado:

El cliente no dejó un comentario.

Fred R.
Grado:

El cliente no dejó un comentario.

Herbert K.
Grado:

El cliente no dejó un comentario.

Laurie C.
Grado:

I have rented from this location several times already and have always been in and out.

James C.
Grado:

El cliente no dejó un comentario.

Robert W.
Grado:

El cliente no dejó un comentario.

GEORGE H.
Grado:

El cliente no dejó un comentario.

Jennifer N.
Grado:

Very easy process. From the pickup to the return, it was efficient and the staff was friendly. Would definitely use this location again!

Christopher S.
Grado:

El cliente no dejó un comentario.

nathaly r. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Jessie N.
Grado:

I love this UHaul location, it is the best! The staff is friendly, knowledgeable and accommodating!

JOHN P.
Grado:

Top Notch

richard W.
Grado:

Very good service. Representative was friendly and helpful.

James J.
Grado:

El cliente no dejó un comentario.

chase K.
Grado:

need To focus on customer service and speed.

Laura-Lynn M.
Grado:

El cliente no dejó un comentario.

doug S.
Grado:

Make sure pick-up is as quick and ready as possible

Joseph D.
Grado:

Service was terrific. Alex and Matthew were great. THANK YOU for accommodating me on short notice: it is appreciated!

Ricardo E.
Grado:

El cliente no dejó un comentario.

Latona D. | Overall Experience |
Grado:

Friendly staff and very helpful

Latona D.
Grado:

Very friendly staff

JEFF A.
Grado:

El cliente no dejó un comentario.

Arthur C.
Grado:

Would be great to do payment and all paperwork online, Even though I did express checkin still needed to pay and sign inside.

margarat M.
Grado:

El cliente no dejó un comentario.

mitchel D.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

So easy a caveman could do it!

Denise T.
Grado:

Always courteous and professional. ??

Wallace G.
Grado:

My only recommendation would be to ask the customer how they want to close their bill. I had a young man to show me my final bill on a crappy phone and said I was good to go and that my bill was placed on my credit card. The issue was I pulled out cash for this rental so I wouldn't have to use my credit card. Then to top it off this young man didn't know how to reverse what he did and his supervisor had to come in and show him

Alan P.
Grado:

El cliente no dejó un comentario.

Eugene B.
Grado:

Rented at this location previously and always have had great service

Courtney E.
Grado:

Truck was in really rough shape to drive. Clean on the inside but definitely wasn't smooth to drive with the engine shaking.

Darryl J.
Grado:

keep doing what you do

Brent S.
Grado:

El cliente no dejó un comentario.

Brent S.
Grado:

El cliente no dejó un comentario.

carlos A.
Grado:

Your employees used their personal phone to photograph my drivers license and took offense to me having an objection to it. My driver license number is something that can be used to steal my identity. There are countless breaches and hacks now a days. I am disturbed that your company policy allows for personal devices to be used to collect customer information. If I was not pressed for time, I would have used one of your competitors.

Michael W.
Grado:

El cliente no dejó un comentario.

NATHANIEL W.
Grado:

El cliente no dejó un comentario.

Adam V.
Grado:

El cliente no dejó un comentario.

Alan P.
Grado:

El cliente no dejó un comentario.

George W.
Grado:

El cliente no dejó un comentario.

RODNEY M.
Grado:

In the past, the trucks I have rented were clean but smelled funky and the lock usually takes some elbow grease to lock and unlock if at all. But this vehicle was clean and smelled clean. And there was little to no effort with the lock. I even liked the part that the roll door was locked so that you had to use it to check the back. Good job.

Barbara M.
Grado:

Easy in and out process. Truck drove great and was easy to operate. Employees were very friendly and easy to deal with.The rate was exactly what I thought it would be so no hidden surprises.

Ann P.
Grado:

El cliente no dejó un comentario.

Cory S.
Grado:

El cliente no dejó un comentario.

Ann Marie M.
Grado:

El cliente no dejó un comentario.

Jeffrey B.
Grado:

El cliente no dejó un comentario.

Julie W.
Grado:

El cliente no dejó un comentario.

Jeff G.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

Customer service was fast,efficient and courteous.

HENRY P.
Grado:

outstanding customer service. thanks!

George D.
Grado:

El cliente no dejó un comentario.

Donna H.
Grado:

We have absolutely no suggestions or criticisms of this location. We have rented (trucks and storage units) from them for at least ten years and gave zero complaints.

Kaleb H.
Grado:

Location can be difficult to get to when driving larger trucks, turning into business requires a tight U-turn in a busy intersection.

Sharon C. | Overall Experience |
Grado:

I have been dealing with this U-Haul for many years, storage rental, truck rental and trailer rental. My only complaint is they block the storage access with trucks you can’t load or unload.

Arthur C.
Grado:

Everything was perfect.

Jason L.
Grado:

El cliente no dejó un comentario.

Peter T.
Grado:

Return/check in was a simple efficient process

Lorenzo E.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

Staff was pleasant and professional. Highly recommend

Diane C.
Grado:

The woman who took care of us was wonderful, i'm sorry I don't remember her name. She did my reservation and checked us in. She was pleasant, efficient and very professional. She made this a very pleasant experience.

TERRY T.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

That dude that owns this franchise runs a super tight ship. Every time I rent they are on point and the equipment is clean working and the guys there take care of the paperwork quickly. A+++. The owner should do a seminar on how ti run a business ..

nathaly R.
Grado:

El cliente no dejó un comentario.

Andrea W.
Grado:

El cliente no dejó un comentario.

Hardeen H.
Grado:

We rented what we thought should be a newer clean trailer for a household move. We did everything in app, and showed up on time. Counter rep said don’t bother with app, as they would do reservation. After he played with computer for 15 minutes, he stated he had to do new reservation. Then he tells us we can have 5x8 as it’s sane price as 4x6 trailer. We go outside and looking at 4x6 it looks like was in war - no way to put in household goods. He switches us to 5x8, and when we return we are charged more. They then agree with us that’s we’re stupid and can’t read. They point to wall with prices, but what they claim we can’t read is not on sign. Will never go to this location, plus we’ll tell others to avoid as well.

stephanie T.
Grado:

El cliente no dejó un comentario.

Emmanuel A.
Grado:

Everything was good

James M.
Grado:

El cliente no dejó un comentario.

Latona D. | First Impressions |
Grado:

It was easy to use and they helped me a lot with my rental unit.

Carl F.
Grado:

Well, the only improvement I can think of is clean the windows both inside and out. Other than that all went well. The check out process was fairly quick since I went online and filled in the order ahead of the visit. The check was just as quick. I will do this again as it save me multiple trips in town.

Michael B.
Grado:

El cliente no dejó un comentario.

Monica W.
Grado:

El cliente no dejó un comentario.

Nitinkumar D.
Grado:

Nothing. The personnel was very friendly and their service was just outstanding

Karen J.
Grado:

El cliente no dejó un comentario.

clyde N.
Grado:

El cliente no dejó un comentario.

David B.
Grado:

El cliente no dejó un comentario.

Christopher C.
Grado:

Staff was very polite and helpful.

BOB B.
Grado:

El cliente no dejó un comentario.

ASHLEY C.
Grado:

Verify the truck has been returned before going to clean it. We were still loading with personal items in the cab and an employee had the door open in the rain going to clean it. Items got wet and it took three times for him to understand the truck was still rented.

Mark W.
Grado:

Easy process other than the vehicle not being located where the app indicated it would be. Nice process otherwise

Robert P.
Grado:

El cliente no dejó un comentario.

carmen T.
Grado:

The gentlemen that check the truck when i brought it back was not friendly and no customer service.. the girl that took care of me was great. I only waited 4 minutes.

Joan B.
Grado:

Excellent service. I have told everyone.

Jacob I.
Grado:

El cliente no dejó un comentario.

Alison J.
Grado:

El cliente no dejó un comentario.

Eric M.
Grado:

El cliente no dejó un comentario.

Jillian D.
Grado:

El cliente no dejó un comentario.

Steven H.
Grado:

El cliente no dejó un comentario.

Adam C.
Grado:

truck was very shaky, had to wait a while to sign in - once at the counter the customer service was excellent

Johnny R.
Grado:

El cliente no dejó un comentario.

Alicia N.
Grado:

El cliente no dejó un comentario.

Dennis P.
Grado:

Soon pulling up. I was greeted as I was getting out of the truck. Asked how the move went and the truck performed. You could tell it was location that cared about customer and how they are treated. I was more then thrilled with this location.

TODD Z.
Grado:

$960 for a very dated 6 x 12 trailer for 3 days is an extreme rip off. Wont use or recommend uhaul to anyone ever.

Robert B.
Grado:

El cliente no dejó un comentario.

Bret H.
Grado:

El cliente no dejó un comentario.

Hubert M.
Grado:

El cliente no dejó un comentario.

Gary H.
Grado:

El cliente no dejó un comentario.

Richard C.
Grado:

This uhaul location rocks! Everyone is always so nice.

Monica W. | First Impressions |
Grado:

Anthony took care of me from A-Z. I can't describe the relief I felt from all his help and information,

Ida F. | Overall Experience |
Grado:

A pleasure to work with the managers of this location...efficient, competent and hard workers. Only moved because needed a bigger storage space which was not available.

WILLIAM B. | Overall Experience |
Grado:

I had storage here for almost 4 years. Bernard and his team were always helpful with any issues.

michael v. | Overall Experience |
Grado:

I am getting storage fee charged even though I checked 11/13/2019.

DAWN P. | First Impressions |
Grado:

Great experience

Christia W. | First Impressions |
Grado:

Best customer service experience I've ever had. Lennon was amazing--knowledgable, kind, and patient (I had my 3 yo with me). I will definitely do business there again!

Patricia A. | Overall Experience |
Grado:

Absolutely great! Rented a variety of trucks & a trailer (helping friends move & my stuff in/out of storage here). EVERY piece of equipment was well maintained & clean. Storage area clean & BUG FREE!

Guy D. | Overall Experience |
Grado:

Good location, clean, and not too expensive.

Robert K. | First Impressions |
Grado:

Very clean. Great customer service Great security system Great storage units.

JARROD W. | First Impressions |
Grado:

Quick, easy, and hassle free service. I’m glad I chose this location to return equipment and store my stuff.

Guy D. | First Impressions |
Grado:

Great customer service! They were fast and helpful.

John W. | First Impressions |
Grado:

Awesome customer service

austin P. | First Impressions |
Grado:

.

Donald C. | First Impressions |
Grado:

I was pleased with the efficiency of the staff. All of them except the owner are almost brand new employees. However they were polite and helpful.

Gabriella S. | First Impressions |
Grado:

The service was professional of the fees are exceptional and I felt very well taken care of I’m very glad that I came back to U-Haul this area where I use this storage place at the moment is great!

JULIA P. | First Impressions |
Grado:

great attitude and service! (Kandy/Anthony)

TAMMY W. | Overall Experience |
Grado:

My key broke off and I was told they couldn't do anything about it. I had to leave my shed unlocked for a week until I unloaded the contents. They offered no help. But wanted to charge me 60$

MIKE M. | Overall Experience |
Grado:

Excellent rating, everyone was great, I use this facility a lot.

YASHICIA P. | Overall Experience |
Grado:

Excellent customer service.

Maryann L. | Overall Experience |
Grado:

I have had absolutely no problems with my storage

Maryann L. | First Impressions |
Grado:

I have had my storage with you for awhile and have not have had any problems

Shane E. | First Impressions |
Grado:

Excellent and speedy service!!!

david A. | Overall Experience |
Grado:

The staff was friendly and helpful.

mark b. | First Impressions |
Grado:

The staff at this location have been an excellent team to do business with. Everyone we worked with has been professional and cared about taking care of our needs both in storage and truck rental.

Teresa S. | First Impressions |
Grado:

Spike was very helpful and friendly .

DARLA S. | Overall Experience |
Grado:

Only moved out because we had moved and needed a unit that was closer. Thanks!!

maria m. | First Impressions |
Grado:

your crew there is wonderful,... but I was told that at end of month if I reserved a truck there to move my storage ,I would receive a discout. went in yesterday to reserve a truck and OWNER failed...

Joyce S. | First Impressions |
Grado:

Excellent customer service.clean efficient and caring staff

GAIL K. | Overall Experience |
Grado:

I was closing out my storage unit and also rented a truck to move my possessions. All personnel were all friendly and helpful. I've rented a unit for 3 years and have always had a pleasant experience.

lori v. | Overall Experience |
Grado:

Convenient, helpful, professional, very secure.

Ireti F. | First Impressions |
Grado:

Nice staff and great customer service.

MONICA S. | First Impressions |
Grado:

The staff was very helpful and friendly. No problems at all!

david l. | Overall Experience |
Grado:

none

Robert F. | Overall Experience |
Grado:

Overall great experience! Staff was extremely helpful and professional. Would definitely use this U-haul again!!

CRAIG B. | First Impressions |
Grado:

Very helpful. Always a good experience here.

KENNETH A. | Overall Experience |
Grado:

All was great except not getting my last month rent refunded to me I'm a prorated basis. Only used 7 days

Richard H. | Reservación |
Grado:

It was a great move for us. The rental equipment was perfect no issues. Sure did enjoy driving that new 26 foot U-Haul. All of the agents were very helpful and polite.

david b. | Overall Experience |
Grado:

Thelighting inside the storage unite did not exist

dina f. | Overall Experience |
Grado:

Helpful and efficient

Lynn O. | Overall Experience |
Grado:

X

Robert F. | Reservación |
Grado:

Please continue what you do because the customer service is above the other. i love the fact that you took the time to explain to me the difference between climate control verse no climate control.

Marianne S. | Reservación |
Grado:

Very friendly, couteous and helpful.

ron m. | Overall Experience |
Grado:

This is the only Uhaul Facilty that came anywhere close to my expectations. The others were dimisive and down right rude.

JERRY M. | Overall Experience |
Grado:

None

JOHN H. | Overall Experience |
Grado:

Would use this facility again.

JOYCE B. | Overall Experience |
Grado:

Very nice well maintained facility

OLLIE H. | Overall Experience |
Grado:

Everyone has been very helpful service has been great I would tell anyone about your place

Elizabeth P. | Overall Experience |
Grado:

This is the best UHaul you will ever work with - clean facility, great customer service, just cannot say enough good things about everyone there! Owner/manager is always there to help, too.

No reviews have been submitted for this location.

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