Customer Reviews for U-Haul Moving & Storage of Lompoc

1,637 reviews

150 Vulcan Dr   Lompoc, CA 93436

(805) 733-3375

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(805) 733-3375

150 Vulcan Dr
Lompoc, CA 93436

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Janet at the Vandenberg village location is excellent- skilled in her job and she has excellent customer service- Fast and efficient worker asset to your company. Enjoyed working with her.

PERRY PFEIFFER  |  First Impressions 
Rating:
4.0

None

DANIELL ROJAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua Sauceda  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Angela Woods 
Rating:
5.0

Javier at the Lompoc store provided outstanding service. He was very efficient with obtaining our information and providing instruction about the car trailer and he connected for us. The store at the Glendale Az they too are outstanding. The drop was quick and they provided assistance in backing the trailer, we thank you all very much

ernest toscano 
Rating:
3.0

The uhaul I picked up was empty on gas.

DAVID RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Douglas Osborne 
Rating:
5.0

The gentleman at the Vandenberg Village location was very helpful and knowledgeable, great customer service!!

Benjamin Villanueva 
Rating:
1.0

They rented a trailer under my name when I wasn't the one who rented it an want to hit me with a bill over $1000. And when I called to dispute they wanna tell me I'm legally responsible since my name on contract. I would give 0 stars if possible

Sheena Williams 
Rating:
5.0

The best customer service and staff I've ever worked with. Both the manager and employee that I interacted with were helpful, professional and very kind. They have very good stock so extending wasn't a problem both times. My fiance enjoyed the app but I like that I could call or just walk in and they were more than willing to make it happen. Thank you Lompoc team!

Allen Koff 
Rating:
4.0

Customer did not leave a comment.

Davina Bastian  |  First Impressions 
Rating:
5.0

It went very well. The employee was great . She Let me know all⁸what to expect. Painless check in and out.

Sean Murray 
Rating:
5.0

Javier is doing a fantastic job and deserves a raise. As a local business owner and constant customer of uhaul I have seen Javier display outstanding customer service, great managerial skills as well as handle high volumes of customers at a time very well. Employees like this add great value. Keep up the good work

Paul gularte 
Rating:
5.0

Customer did not leave a comment.

Richard Gibson 
Rating:
5.0

By far the best Uhaul in lompoc :)

pete jurczyk 
Rating:
5.0

I had a reservation for 1pm. However, your staff was very accommodating and allowed me to pick up the truck earlier. Customer service was second to none. Returning the truck was very easy. I will definitely go back to this location and most definitely recommend it to all my friends.

Augusto Reyes 
Rating:
5.0

Very helpful and courteous staff, made turn-in quick and easy.

Michael Cunningham 
Rating:
5.0

Customer did not leave a comment.

Eric Bliss 
Rating:
5.0

Great service all around equipment always available

George Jimenez 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Shycko 
Rating:
4.0

Customer did not leave a comment.

TIM BREWER 
Rating:
4.0

Associates were inside bldg with a sign on the door saying they were off site, it took longer to drop off!

Roy Bobbitt 
Rating:
5.0

My vehicle had a loose driver side mirror, other than that vehicle was great!

Derick Perry 
Rating:
5.0

Every person we have dealt with at this location is just top notch. Friendly, helpful, knowledgeable and professional. They make things easy, which is exactly what you need when you’re trying to get a lot done.

Genese Izuno 
Rating:
5.0

Customer did not leave a comment.

Mark Jacobsen 
Rating:
5.0

Nicest people working their best prices and service in all of the area I live in :)

pete jurczyk 
Rating:
5.0

I booked my uhaul at 6:25pm for 6:30pm, picked it up at 6:40pm and was out the door by 6:45. Quick and easy process. Friendly service. I would recommend 10 out of 10.

Miriam Equihua 
Rating:
5.0

The staff was friendly and accommodating. One guy seemed newer and a little shy but made sure i had everything i needed. The general manager was really helpful. Showed me how to use the key cards, showed me my unit and how to use the cargo elevators. Very personable!

Corey Richardson 
Rating:
5.0

Customer did not leave a comment.

Jonathan Shycko 
Rating:
5.0

Customer did not leave a comment.

ANDREW CHALUPA 
Rating:
5.0

The whole place is so well kept up and professional. It's like an asset to the community. Thank you so much for having a unit that I could rent for just a month.

Marilyn Treusdell  |  Overall Experience 
Rating:
5.0

None. Just keep up the good work.

GREGG FRANCISCO 
Rating:
3.0

Door very hard to open. Due to years of use and weathered

george kennedy  |  Overall Experience 
Rating:
5.0

I love great customer service because it shows the customer that you care about your job and helping others

JENNIFER MISEMER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ean Buffington 
Rating:
5.0

Customer did not leave a comment.

REGINALD CAPERS 
Rating:
5.0

Customer did not leave a comment.

Cassandra Lopez 
Rating:
5.0

Customer did not leave a comment.

Eric Ladwig 
Rating:
5.0

Keep doing what you’re doing!!👍🏽😊

LAURA BROWN 
Rating:
5.0

Customer did not leave a comment.

james murphy 
Rating:
5.0

Customer did not leave a comment.

Chuck Win 
Rating:
5.0

This location was excellent but my overall experience left something to be desired. I reserved a U-Haul for Friday, 11-24-23 at a location in Buellton, CA and wasn’t notified until 11-22-23 that I would need to pickup in Lompoc (17 miles away). Then on 11-22-23 (I was in Lompoc right by the location) I got a call informing me that the truck was dirty so my reservation was moved to another Lompoc location. In addition, when I scheduled my drop off time I chose 9:30am from the selections available only to find out that this location didn’t even open until 10am. The on-line system should be aware of the hours of each facility and program available times accordingly. These were all inconveniences for sure. The plus side was that the employees at all locations were helpful, friendly and competent. I am still wondering why we saw the exact type and sized u-haul I had rented sitting in the location I originally requested and it was there for all of the days I requested. (My brother saw the inventory as it is only a few locks from his house.)

Debi A Marsee 
Rating:
4.0

Unfortunately, I had to drive 80+ miles to get this trailer. The original location was only a 20 mile drive. This seems to be a common issue with U-Haul.

Gary Unitt 
Rating:
5.0

Javier is the best! Thank you

Kristin Costello 
Rating:
5.0

Customer did not leave a comment.

Myra Palmer 
Rating:
5.0

Customer did not leave a comment.

Nadja Lamar 
Rating:
5.0

Reservation for a car transport trailer at 330pm. Trailer not ready, back right side lights didn't work, 2nd trailer had flat tire, hooked up 3rd trailer, their last trailer, and went home. Loaded the trailer and right rear tail light is out. Drove to Washington State with it out. No time to return for repair.

Sherrie Mingle 
Rating:
5.0

Very helpful. Would do business again

Carol Nix 
Rating:
5.0

Everything from ordering the unit to pick-up and return was professionally handled.

John Brophy 
Rating:
5.0

Every time I have rented a truck from Lompoc I-haul it has always been an effortless event. Friendly, knowledgeable staff. Very helpful and patient. Love this u-haul dealer!

Laurie Carlyle 
Rating:
5.0

Great customer service

George Jimenez 
Rating:
5.0

Customer did not leave a comment.

James connolly 
Rating:
5.0

The manager was extremely professional and kind. Great location!!!

Karen Ortiz 
Rating:
5.0

Love this place. Great service. The trucks are always clean. The staff is great. Javi always takes great care of us. This is my go-to place for Uhaul rentals in Lompoc.

Erika Vogt 
Rating:
5.0

Customer did not leave a comment.

Raymundo Resendiz 
Rating:
4.0

Customer did not leave a comment.

Patricia Madden 
Rating:
5.0

Javier is a very good manager he cares about the business and the customers. He builds good will and he will get repeat business from us and from all the customers in the area. This character among is becoming very uncommon among businesses. This is how people built successful businesses back in the day there was trust and there was customer loyalty. Javier is the kind of manager who will build customer loyalty to the business.

Peter PAPPAS  |  Overall Experience 
Rating:
5.0

Staff is awesome

STEPHEN HOGANSON  |  Overall Experience 
Rating:
5.0

Exceptional manager!!!!!! Amazing and quick with on the spot solutions and extremely helpful- facility looked great!!!!!

traci beaman 
Rating:
5.0

Very clean truck and location. The Uhaul worker who was at the location to give us the truck and receive it when we were done was professional and really courteous. Very nice experience.

Juliet Kingston 
Rating:
5.0

Customer did not leave a comment.

brianna terrones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GARY TRENT 
Rating:
5.0

Great service

George Jimenez 
Rating:
5.0

Customer did not leave a comment.

diane arnold 
Rating:
5.0

Customer did not leave a comment.

David Munar 
Rating:
5.0

The GM that helped me was great. Helped me understand everything and explained everything. In and out quick and a pleasure to deal with. Great attitude and always smiling. Wish more places had staff like him. Thanks for a great experience dropping off also. A+ all the way around.

GERALD WAYNE NIX 
Rating:
5.0

Customer did not leave a comment.

Jason LaShore 
Rating:
5.0

Customer did not leave a comment.

Helen Talkin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Williams  |  First Impressions 
Rating:
4.0

1. For our indoor units, one or both Elevators are Out Of Service nearly every time I go there; I'm in a wheelchair! Replace your elevators if you can't keep them repaired!!!! 2. Our outdoor-access storage unit is always filthy inside because it's inadequately protected from wind entry. 3. Customer service from the employees is the reason why I ranked this facility Above Average. 4. Please stay open longer on Sundays.

Rene Ruecker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lianna Zmijak  |  First Impressions 
Rating:
4.0

Very helpful....

JERRY kriesel 
Rating:
4.0

My only complaint is that dust gets into my unit and all my belongings are covered in dust maybe even ruined 😔 because of the dust and outside elements exposure. For the amount of money I pay every month, the dust should not be such an issue inside my storage unit. But aside from that I have no complaints, all the associates are great and I have always had great service, easy access 😀, always feels secure!

Rana VanBrook  |  First Impressions 
Rating:
5.0

friendly service. helped hook up. Great UHAUL location

Bill Pierce 
Rating:
5.0

Customer did not leave a comment.

Pam Ramirez 
Rating:
5.0

The gentleman was very helpful and accommodating. I told him about my horrible experience in Virginia while picking up the equipment.

Damien Davies 
Rating:
5.0

This is my neighborhood UHAUL store. The place is great with very friendly and polite service personnel. If at all possible, I always use it.

WILLIAM PIERCE 
Rating:
5.0

Customer did not leave a comment.

Julie Naval 
Rating:
5.0

Customer did not leave a comment.

David Hall   |  Overall Experience 
Rating:
5.0

Good experience

June Mitts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julie Luera 
Rating:
5.0

Customer did not leave a comment.

Bernadette Pennetta  |  First Impressions 
Rating:
2.0

Got charged extra with no explanation, would’ve appreciated some reasoning given I already spent $400 and replaced the gas I used.

Ray Hirzel 
Rating:
4.0

the manger who rented the truck was awesome but felt unsafe in the truck when the check wheel light went off.. when i commented on this they said it was a a known issue. when i filled the tank it splashed gas all over the grounds

david levy 
Rating:
5.0

Customer did not leave a comment.

Debra Marquette 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Titus 
Rating:
5.0

Great customer service fair price and by far the best uhaul in lompoc. Great helpfull people working there both times I have used them to:)

pete jurczyk 
Rating:
5.0

Had a difficult time using app to pick up and drop off. Could not easily upload pictures that are required. It ended up taking longer overall than just going to the desk. We dropped off before opening and had to wait until someone came to leave it so we would not be charged $20. The people were all nice but the app is not a great option.

Dorothy Bartoletti 
Rating:
4.0

Customer did not leave a comment.

TORY JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Valter Teves 
Rating:
5.0

Customer did not leave a comment.

marjorie palonen 
Rating:
5.0

This is the second time I’ve utilized the store for my moving needs. Both times were definitely the best part of my moving experiences. I highly recommend Uhaul on Vulcan to my friends! Thanks again!

Robert Reid 
Rating:
5.0

The Uhaul representative on site is a pleasure to deal with. It is an easy and friendly transaction. Thank you!

Guillermo Olguin 
Rating:
5.0

Representative was outstanding. Very helpful and professional.

Paul Ladwig 
Rating:
5.0

Customer did not leave a comment.

ROBERT OR SHIRLE Ranard 
Rating:
5.0

Great manager and staff. Helped out and got things done quickly.

Christopher Wimmel 
Rating:
5.0

The indoor storage was cool enough all year that I kept wine there and had no worries. Always very clean and lots of carts to help you move things around. I was very happy with this storage facility.

WILLIAM MCNABB  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Gibson 
Rating:
5.0

STAFF WAS FRIENDLY AND KNOWLEDGEABLE.THE OFFICE LOCATION AND MY RENTAL WHERE BOTH VERY CLEAN. OFFICE WAS FULLY STOCKED WITH MOVING SUPPLIES.

Lidia Medina 
Rating:
5.0

Customer did not leave a comment.

Linda Cordero  |  First Impressions 
Rating:
1.0

HORRIBLE. First location just plan FORGOT to have a truck ready for pick up. After being rerouted to a new facility, the mobile check in was TERRIBLE. A simple list of instructions ahead of time was all that was needed. NEVER using this company again.

Martin Papazian 
Rating:
3.0

Customer did not leave a comment.

Elise Schmidt  |  Overall Experience 
Rating:
5.0

This is the BEST U-Haul location ever. I actually live closer to 2 other U-Haul locations, but prefer and use this one!

Patti Meek 
Rating:
5.0

I haul representative was fabulous. The ONLY things that could have improved my experience are: 1. Lower pricing. 2. Perhaps the office attendant could have acknowledged me walking into the office, and said, “ good afternoon sir, I will be with you in just a moment. Or hello, I will help you as soon as I finish up with these customers.” As it was, I just stood in the office and waited my turn, which was fine. Staff was polite and helpful. Overall, everything was great!

Shane Atkin  |  First Impressions 
Rating:
5.0

This location employs kind, knowledgeable and professional people. The process is efficient-thats why i keep coming back to Uhaul for all my moving and storage needs.

Lianna Zmijak  |  First Impressions 
Rating:
5.0

Great staff and facility

Carmen Villalovos  |  First Impressions 
Rating:
3.0

Sorry about keeping the rental for 2 days over, but knew I'll have to pay for it, called the number on my paperwork, they didn't answer, but the corporate picked it up, I said I will be a day late, it was all fine, but I will have to pay more, no problem,than things happened and there was no way I could return the truck on that day, so I would have to be 2 days late, so I called the number again and this person had a Spanish accent, and just chewed my ass out because I didn't return the truck, told me how much money they were losing,, it didn't make sense to me, Im still going to pay all the fees, when I returned the truck, I asked the person checking me out,who was the Spanish speaking person that answered the phone,he said it was a new manager, and I told him I will never rent from U-Haul ever again , but your people made me feel better, I don't know who the other person I talked to was, but he will lose you customers, HELLO PENSKE, here I come

mark bolts 
Rating:
4.0

Customer did not leave a comment.

Maritess Patague  |  Overall Experience 
Rating:
5.0

Everything was great, as usual ! Went above and beyond to accommodate my requests. Thank you!

Patricia Meek 
Rating:
5.0

Customer did not leave a comment.

janet starks 
Rating:
5.0

Associate was most kind and professional and the rental process went very smoothly and quickly. The store is well stocked with everything anyone might need to make their move easier. When I need to rent a truck or van again I will choose U-Haul Moving & Storage of Lompoc without hesitation! Mark D.

MARK DECOURSEY 
Rating:
3.0

Quick and easy.

Alexandra Hahlbeck 
Rating:
5.0

Customer did not leave a comment.

William Gates 
Rating:
5.0

Customer did not leave a comment.

Ricardo Bedolla 
Rating:
5.0

Customer did not leave a comment.

Pieter Pyper 
Rating:
4.0

I hadn’t accessed this storage unit much and when I finally did to remove my things, there was an unacceptable amount of dirt, and dust that had blown in from up top and from the other units. I understand this is difficult to avoid in the area we live in, which I why I didn’t get upset at you guys. But it still stunk to have to remove all the dirt and debris from my items.

Christopher Shea  |  Overall Experience 
Rating:
5.0

Great customer service Some errors easily fixed And taken care of

claudia ortega 
Rating:
5.0

Customer did not leave a comment.

Hugo Santos 
Rating:
4.0

The bathrooms seem to be a huge problem plus one of the elevators was broken.

SUSAN SCADUTO  |  Overall Experience 
Rating:
5.0

Jose had the best customer service I have ever experienced

Christopher Blades 
Rating:
2.0

This truck needs to be retired. Needed to jump it twice, had to leave it running so I wouldn’t get stranded, because of this I then spent $200 to fill it completely up which would not have been necessary otherwise.

Lauren Wadsworth 
Rating:
5.0

Customer did not leave a comment.

Austin Patrick 
Rating:
5.0

Customer did not leave a comment.

oscar rodrigues 
Rating:
5.0

Gentlemen was very friendly location was easy access and open early at 7am was a huge plus for us. Definitely use this location again.

Kathy Clark 
Rating:
5.0

Customer did not leave a comment.

Asia Guajardo 
Rating:
5.0

Customer did not leave a comment.

Betty Hohimer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James Albertson 
Rating:
5.0

Customer did not leave a comment.

Sean Birdsell 
Rating:
5.0

Customer did not leave a comment.

RICHARD CASTRO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Don Freedain  |  First Impressions 
Rating:
5.0

When I arrived to the Vandenberg village U-Haul I was helped by Joshua who I thought went above what I would consider being helpful.He is an amazing employee who made me feel like he actually cared about my experience with U-Haul and gave me excellent service and advice. Hats off to you Joshua great job

David Woodland  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

manuel ramos  |  First Impressions 
Rating:
5.0

I dont remember his name but he went above and beyond the call of duty when he was attending to me. Thank you

Debrah Becerra  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pennie Schuberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darla Garcia  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Michael Coons  |  Overall Experience 
Rating:
5.0

Nice clean and the access 24/7. Great for my rotating work schedule...

Brian Seymour  |  First Impressions 
Rating:
5.0

Josh was very proffesional and helpful.

Debra Gayle Mccrea  |  First Impressions 
Rating:
2.0

Move out date is incorrect above. I was out on 1/31/23. Gates often not operating and left open/unsecured. I had no reply to an email I sent when my rate was increased. Outside area is not well maintained.

Grainne Siben  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynette Isabelle Sauceda-Ragsdale  |  Overall Experience 
Rating:
5.0

The person who helped me was excellent! Helpful and knowledgeable. Much better than Denver!

Glen Robinson  |  First Impressions 
Rating:
5.0

Get place I might come back soon

CRIST ELLIOTT  |  Overall Experience 
Rating:
1.0

I had rented there for several months. I had two units, both had mice infestations. I am promised three month refund and I need to get that back as promised. Kristin

KRISTIN WORTHLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LEEVON LEGGINS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Nicole Thomas  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

sara salcedo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brenda Xiong  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDWARD YORK, JR  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Angel Luis Hernandez Severiano  |  Overall Experience 
Rating:
2.0

Staff was really helpful and accomodating with my reservation. Would definitely recomend

Yairet Juarez  |  First Impressions 
Rating:
5.0

Despite the customer service aspect, and constant increases to the monthly rates, we loved this facility. Well lit, extremely clean, great accommodations for moving items in and out of the unit, always a restroom clean and accessible. I would come back because of all of these things and have already recommended this location to others I know. Thank you for helping us during our transition.

Ray Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

debbie Villalobos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHAWN SMYTH  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joe Chandler  |  Overall Experience 
Rating:
5.0

Jose the manager Helped me a-lot considering my situation and worked with me to keep my items safe and protected I appreciate him and his team to the fullest!

Akylah mitchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zach Schafer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Richard Carrasco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alex carrillo  |  Overall Experience 
Rating:
5.0

The guy was super helpful

ELAINE ALLISON  |  First Impressions 
Rating:
5.0

Im sure what I would have done without Judy and her staff. She helped get a storage unit 2 years and helped me move out of state using Uboxes last month. Great service and always very helpful. They are busy so be patient it worth it!

ricardo jaimes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony Pugh  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cheryl Duncan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joanna Buitrago  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Melissa Espiritu  |  First Impressions 
Rating:
4.0

Thank you U-haul.

priscilla Hinshaw  |  First Impressions 
Rating:
5.0

All of the employees were very nice, bathrooms and areas always kept clean

TIMOTHY CAREY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

justin nebel  |  Overall Experience 
Rating:
5.0

The staff was amazing! They were friendly and accommodating, and made the whole process enjoyable.

Jennifer Campbell  |  First Impressions 
Rating:
3.0

You were open, had a locker and your boy there was a big help. Very convenient. Thank you. . .

matthew austin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

justin nebel  |  First Impressions 
Rating:
4.0

Manager was helpful. Other staff, good hearted but not too helpful. Manager resolved issue in a positive way.

Roberta Chavez  |  Overall Experience 
Rating:
5.0

Thanks to all, the storage worked well for our move, again thanks!

Tom Haury  |  Overall Experience 
Rating:
4.0

Well served. Active plans to improve atre evident and appreciated, Diversified services and products available beneficial and appreciated.

ROBERT MEYERS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelsey Atkin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Beatty  |  First Impressions 
Rating:
5.0

Andy was super helpful, the staff was very nice, overall better than my expectation in general. Thank you for your help in a difficult moving situation. The free month was so helpful, it eased some of the stress of trying to get everything in the new place all at once.

TRAVIS SLYNGMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marika shiga  |  Overall Experience 
Rating:
5.0

The manager was extremely personable and always helpful! She's a gem.

paula wiggins  |  Overall Experience 
Rating:
5.0

As a small local business owner and military it would be amazing to have specials or discounts. Other than that I ha e yet to ha e a bad experience! Thank you!

Bernadette Pennetta  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daniel Bamfield  |  First Impressions 
Rating:
5.0

Staff was very nice and would help in any way they could, we did not leave u-haul,we liked it so much that after 2 years we up graded to a bigger unit,

Mark Backes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Lingua  |  Overall Experience 
Rating:
1.0

Automatic doors that do not work consistently and require you to pull open/push closed by hand—leaving the unit areas unsecured and when staff are notified the only response is “we don’t know why it does that”. Chunks of tire scattered throughout parking lot, never enough carts ( they have 3 when there are supposed to be 6), Never well lit in indoor storage area , staff are rude and dismissive, Elevator lift is a hit or miss, last, but certainly not least, you continuously increased rent to the point it is twice the original amount ( when prices inside your sales office reflect original price) DURING A PANDEMIC—you offered NOTHING new or improved to warrant an increase in rent, heck, you couldn’t even consistently provide “Included” services/items.

ASHLEIGH FINLAY  |  Overall Experience 
Rating:
5.0

Judy did a wonderful job helping me obtain a unit for my company. SHe answered all my questions and was very efficient. five stars!!!!

william roe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

camilla Persson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott Shepherd  |  Overall Experience 
Rating:
1.0

Never have a ever had such a bad experience. Manager is not interested in being a manager and based on her level of professionalism it shows. I just can’t believe this place is allowed to be ran like this. PEOPLE LIVING AT THE UNITS!!!!! I have rented Uhaul storage before in way worse areas and didn’t feel as unsafe and scared as I did here. After a month and having to call her and customer service multiple times, wait on hold for hours, my issue was finally resolved. Not because the manager wanted me to have a good experience, but because she was forced to deal with my issue because I called again. When we spoke she couldn’t even take responsibility for the condition of her location, she just blamed the employee for why she hasn’t reached out to me or why the area was so bad. Be a adult and do your job it’s not the hard. I promise. I found an amazing and safe storage in Goleta. $50 more, but worth it to feel safe and not scared. I will never rent a unit from a uhaul storage again after this.

KAYLA BRYAN  |  Overall Experience 
Rating:
4.0

Only one elevator was working, the other one was always been broke.

Mary Deal  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NAOMI CANLEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory rice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katrina Maldonado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Smithers  |  Overall Experience 
Rating:
5.0

Had two storage units for a 3-year period and everything was fine. Facility well maintained and staff always friendly and helpful!

christopher stevens  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernice Morris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joseph Perrodin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joseph Perrodin  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cameron johnson  |  Overall Experience 
Rating:
5.0

The young lady was very pleasant and knowledgeable, she helped us with our move made the transaction very easy.

Rob Perry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

miriam cote  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charlotte O'Brien  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dave Winchell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara manchester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nora M Reyes  |  First Impressions 
Rating:
5.0

Was a very good experience.

Deja Dominguez  |  First Impressions 
Rating:
5.0

(I still would appreciate getting the $10 for unused 24 hr access back?) My experience with all of the folk at this facility was very nice! It was a VERY APPRECIATED experience, since, in fact, you were the very first business in my “new town”, which had a lasting impression on my whirlwind move! You provided the storage and the van with A WARM SMILE! You helped make a stressful time SOOOOOOOOOO MUCH EASIER!!!! Thank you, thank you, THANK YOU! With deepest heartfelt gratitude, ~ Evelyne J Chezum

Evelyne Chezum  |  Overall Experience 
Rating:
5.0

The staff was great. Helpful, friendly, and workin hard!!

Paige Hurlbut  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUIS LOPEZAYALA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sarah Brooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NORA MANRIQUEZ  |  First Impressions 
Rating:
5.0

Agents had nice attitude

Matthew Guglielmo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DANIEL HERZOG  |  Overall Experience 
Rating:
5.0

Judy Castillo and team offered amazing customer service. Side note: please inform your customers of online booking. I bought a lock, but when I rented a storage unit it had a welcome package with a free lock. I was told, then if you booked online then you can get the welcome package with the free lock.

Dennis Paniza  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sarah Brooks  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Curry  |  First Impressions 
Rating:
5.0

Judy was very friendly & welcoming. Explained all necessary information needed for van rental as well as storage unit rental. When I returned van, she made sure to ask if we were able to access storage conveniently. Very friendly, energetic. Will definitely recommend others

Angela Jacobo  |  First Impressions 
Rating:
5.0

Facility is exceptionally clean. Staff is helpful and courteous. Outstanding job!

Chris Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Cross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY CAREY  |  First Impressions 
Rating:
4.0

The only part that we disliked was the very first transaction. It took a long time to issue us our unit. We think that someone was in training. Otherwise, it was great, and we thank you very much!

Tara Hasbrouck  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Destiny Tumey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alan Hubbard  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Martin Lash  |  Overall Experience 
Rating:
5.0

Staff was very professional and efficient. The facility was very clean and easy to use.

sheila macfarlane  |  Overall Experience 
Rating:
5.0

The place is nice and clean. I appreciated the carts that were available. The staff are knowledgeable and helpful. Overall great storage place and service.

daly sombat  |  Overall Experience 
Rating:
5.0

Staff was very helpful the facility is well-maintained and easy accessible

Tabatha Hudson  |  Overall Experience 
Rating:
4.0

Did not like having to use elevator which at time was not working

Rick Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT LEN STARR  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tara Hasbrouck  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

elvin tarepe  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patricia Buchmiller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Ann Cunningham  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steven Rice  |  First Impressions 
Rating:
5.0

Clean nice knowledgeable service

Karen Dore  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ryan Logan  |  Overall Experience 
Rating:
3.0

It was ok but trying to move out when it’s almost pitch black where the unit was located was hard! Also scary. The people I interacted with were really nice but just not a good area.

Cristin Nightingale  |  Overall Experience 
Rating:
4.0

We will be in tomorrow AM to finish up our rental. But I accidentally gave you the wrong credit card, and the manger at the storage arranged for me to change it with you tomorrow AM. See you then! RS

Rita Shaw  |  First Impressions 
Rating:
5.0

Jesus, was very accommodating in helping me select which storage unit we needed as well as the other options available to me to include the truck rentals for out upcoming move.

Joe Chandler  |  First Impressions 
Rating:
5.0

I received excellent customer service and was in and out quickly. I was able to get what I needed at a fair price.

Linda Shaull  |  First Impressions 
Rating:
5.0

We were impressed by the professional and friendly manner of employees. Very pleasant experience all around!

Jeremiah Wilson  |  Overall Experience 
Rating:
3.0

The staff was always helpful & kind... once you were able to get their attention. Sometimes they would be dealing with something in front of them and not acknowledge you when you walked in.

Sarah Gonzales  |  Overall Experience 
Rating:
5.0

Fast service and convenient.

Julie Barcinas  |  First Impressions 
Rating:
2.0

Since first opening and now it has really gone down. To many uhaul trucks taking up to much space. No place for customers to park. Not as clean as it used to be.

beverly eberling  |  First Impressions 
Rating:
5.0

Excellent service! Your guy who worked yesterday (10/6/19) was super helpful, thanks again!

Angelica Perez  |  First Impressions 
Rating:
5.0

Clean!👍🏼

Margaret Cardiel  |  Overall Experience 
Rating:
1.0

I was given 2 of the wrong sized units after ordering one larger unit and expected to pay double. They told me that in order to seek out at then end of the month they intentionally overbook units etc.

Micaela Board  |  First Impressions 
Rating:
5.0

Very helpful to my daughter

Mary Austin  |  First Impressions 
Rating:
5.0

I received excellent customer service. Would recommend your company to everyone

Jeannie Jackson  |  First Impressions 
Rating:
5.0

A helpful staff

Matthew Watson  |  First Impressions 
Rating:
5.0

Thank you for going the extra mile to try to help me get the best value for my money.

virginia reynolds  |  First Impressions 
Rating:
5.0

Thanks for the wonderful service

kisha redmond  |  Overall Experience 
Rating:
5.0

The gentleman that checked me in was nice friendly and extremely helpful

kisha redmond  |  First Impressions 
Rating:
5.0

The staff at VULCAN uhaul & storage is beyond kind and helpful! They are absolutely AMAZING! God bless uhaul storage on Vulcan drive in Vandenberg Village! THEY ARE THE ABSOLUTE BEST

Craig Kapner  |  Overall Experience 
Rating:
2.0

I am a unhappy customer, because I had to pay for 3 storage's and the inconvenience of dealing with 3 storage's . insurance, padlocks, inside storage's instead of an outside overhead door. with easy

MICHAEL ARGENTINE  |  Overall Experience 
Rating:
3.0

Everything went smoothly, but the office staff acted like I was putting her out every time I came in.

Brook Kirchoff  |  Overall Experience 
Rating:
5.0

Great service! Great people! Would absolutely recommend to anyone looking to move their family across country. Thanks!

DYLAN HARRIS  |  Overall Experience 
Rating:
3.0

Asked to change to a ground level unit-- 10x18 the same price as a 10X20 WHY? No answer. Music echoed through inside spaces, had to ask to please turn it down. Could not return truck "out to lunch"

roxie hart  |  First Impressions 
Rating:
4.0

C

dave nelson  |  Overall Experience 
Rating:
5.0

Clean and very helpful staff. Great experience.

Roberto Perez  |  Overall Experience 
Rating:
5.0

Best storage facility I’ve ever used

Beth Warford  |  Overall Experience 
Rating:
5.0

The only concern I had was the website. When I wanted to pay online, I couldn't get signed on! Very frustrating!

DOUGLAS DOWHOWER  |  Overall Experience 
Rating:
5.0

Great storage.

susan curren  |  Overall Experience 
Rating:
4.0

No

Anthony Fuentez  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Thank you.

David Bowman  |  Reservation 
Rating:
5.0

Rochelle and this facility have restored my respect for Uhaul. thank you!

Kylie Kester  |  Overall Experience 
Rating:
5.0

The Lompoc location of Uhaul did an amazing job of taking care of setting me up with a storage unit and helping me. I was surprised as my experience with Uhaul up until this point was HORRIBLE.

Kylie Kester  |  Reservation 
Rating:
3.0

Most of the time I was blocked by some piece of parked machinery or crated storage, a staff member blocking the entrance with golf cart getting washed, or customer blocking exit, 2nd exit closed.

jennifer trace  |  Overall Experience 
Rating:
4.0

The manager was most helpful and accommodating and I greatly appreciate it. Would recommend

SALINA GONZALES  |  Overall Experience 
Rating:
5.0

The staff was very professional, knowledgeable and helpful. They gave me the best option for my rental situation.

Phiho Stotelmyre  |  Overall Experience 
Rating:
5.0

Had small issue with the gates not allowing access after office closing, even to allow one to leave! Maybe the gate should allow one to leave 15-20 minutes after closing, but not enter?

Paul Fife  |  Overall Experience 
Rating:
5.0

Staff is always helpful.

CLARENCE ROLLINS  |  Overall Experience 
Rating:
5.0

Matthew did an excellent job of explaining my storage options. Thanks

Lane Middleton  |  Overall Experience 
Rating:
5.0

Efficient and friendly

JOSEPH SCHULZ  |  Overall Experience 
No reviews have been submitted for this location.

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