Customer Reviews for U-Haul Moving & Storage of Johnson City

1,465 reviews

631 Field St   Johnson City, NY 13790

(607) 821-4499

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(607) 821-4499

631 Field St
Johnson City, NY 13790

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful and attentive it was an exceptional experience

Marvin Potter 
Rating:
5.0

Great experience. Helpful and professional, pleasant. Would definitely recommend!

Deborah Sovine 
Rating:
4.0

Customer did not leave a comment.

Debra Spencer 
Rating:
5.0

Customer did not leave a comment.

Donald Chier 
Rating:
5.0

Customer did not leave a comment.

Adriann Coletta 
Rating:
5.0

Great experience. Vehicle was clean and ready to go, friendly and helpful service.

John Evans 
Rating:
5.0

very friendly and helpful staff

FREDERICK SPERRY 
Rating:
5.0

Fast efficient and friendly. Thank you.

Ron Meza 
Rating:
3.0

Customer did not leave a comment.

David Kaminsky 
Rating:
5.0

Dana and crew were professional, kind, and accommodating. I felt taken care of. We were moving out my dead mom’s stuff today and they made a hard day much easier.

Jenny Skinner 
Rating:
5.0

Customer did not leave a comment.

Jayson Wilson 
Rating:
1.0

Bed bugs in the trucks

Timothy Davis 
Rating:
5.0

Very friendly

Ismael Morales  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rodney branning 
Rating:
4.0

Customer did not leave a comment.

Gregory Oliver  |  First Impressions 
Rating:
5.0

Good work

andre kirkland  |  First Impressions 
Rating:
1.0

I will never come back to this place. Its a joke. They're charging me more gas than what is was left with when I picked it up. So for 14 miles apparently it needed 12$ in gas!!!!! Makes zero sense and you should be ashamed of yourself.

Britney Rohmann 
Rating:
5.0

Very professional and helpful..

Lisa Finch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Peter Lee  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Denise Sullivan 
Rating:
5.0

Customer did not leave a comment.

Anthony Tyree 
Rating:
5.0

Had some issues doing a self check return with the App, but eventually was able to get it to go through. did not seem to be accepting my photos.

Carman Garufi 
Rating:
4.0

Only issue I had was I could not enter my unit if it’s had recently rained as there was a depression in the asphalt in front of the unit that became a pond. Also needed to drive with care as there was a very deep pothole on the access road.

Deborah Christensen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Ann Palazzo 
Rating:
5.0

Hi I rented a van took for a day at11 ex dollar for Inc then i need it for 6 more days so I call and ask to rent it again but did not want the 11 ex inc on the van .so they text the jc and told them that that I wanted it off .at the end of my 7 days I questioned the bill said once I take ex inc out I could not drop it . I feel it so un fair and never told this so my bill was over 415 where I could of save 100.00 so someone please look in to that but the rest of the renting was good thank you k weidow

Candie Veido 
Rating:
3.0

The getting locked out n paying 50 $ was a bit much then we had to call someone other then them to cut the lock then the 15$ fees is crazy for a day when ppl go thru hard times n it's not just 15$ one time I was charged $15 more then 3 times n one month

Shante Ward  |  Overall Experience 
Rating:
5.0

Windshield washer fliuid

Michael Paston 
Rating:
5.0

Customer did not leave a comment.

Camille Morrissey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Canfield  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samanatha Newton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUTH LYONS  |  First Impressions 
Rating:
4.0

good transaction. TY

Dale Jones 
Rating:
5.0

Customer did not leave a comment.

Shannon Sanzi 
Rating:
5.0

The ladies at Fields st went above and beyond to help out in an ordinary situation. Very professional and pleasant.

Veronica Taft 
Rating:
5.0

Customer did not leave a comment.

Mary Opie 
Rating:
5.0

Customer did not leave a comment.

Jody Jones Degnan 
Rating:
1.0

The storage unit we took over after my father passed away was terrible. Everything was moldy and mildewed. There was tape on the ceiling like there was a leak. The walls are rusty. All of his belongings were damp and smelled.

Adrianne Allen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

rebecca ripic 
Rating:
5.0

Justin was very helpful along with other staff

Mackenzie Gdovin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shabana Qureshi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Piedmont  |  First Impressions 
Rating:
5.0

Felt very safe al temp control was especially nice. Staff exceptional. Joy

Joylene Sutton-Aransevia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Mccabe 
Rating:
1.0

Customer did not leave a comment.

Kevin Steinberg 
Rating:
5.0

Justin and his team are very helpful and professional

Hendri Chandra  |  Overall Experience 
Rating:
5.0

Great experience. Thanks for all the help!

Rick Bruns 
Rating:
5.0

Staff was very helpful. They made it very easy being my first fun. And the price was very reasonable.

Walter DeWitt  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steven Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Terry Defosse  |  First Impressions 
Rating:
5.0

Excellent rental experience with the U-Haul Moving and Storage of Johnson City team. Seemless transaction, professional and courteous personnel. I will highly recommend.

Robert Parshall 
Rating:
4.0

Customer did not leave a comment.

Catherine Garrison  |  Overall Experience 
Rating:
5.0

Costumer service was 100% Great the staff was amazing!!

Latoya Payne 
Rating:
5.0

Manager is exceptional I've met no one better.. Thanks for all your help I appreciate it.

Frederick Hoyt 
Rating:
5.0

Customer did not leave a comment.

Peter Lussier 
Rating:
5.0

Pick and drop off was great with no issues. Both the manager during pick and staff during drop off were wonderful. Keep up the great work.

Sundeepkumar Venkatesan 
Rating:
5.0

I wrote before excellent and friendly.

Mahmud NFarukuee 
Rating:
5.0

Customer did not leave a comment.

bill skrha 
Rating:
4.0

Customer did not leave a comment.

Tom Corcoran 
Rating:
5.0

Excellent service provided by excellent staff!

Paul Geer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GANSEN LEUNG 
Rating:
5.0

Customer did not leave a comment.

mahmud farukuee 
Rating:
4.0

Customer did not leave a comment.

michelle zareski 
Rating:
5.0

Excellent customer service at pick up and drop off. Great staff at this location. I would definitely use this location again.

David Hanzes 
Rating:
5.0

Customer did not leave a comment.

Azad Matari 
Rating:
5.0

Customer did not leave a comment.

Gary Gorton  |  First Impressions 
Rating:
5.0

nothing i was very satisfied

Victor NNorom 
Rating:
5.0

I was very happy with the way I was treated and with the condition of the truck!

Bruce Parmelee 
Rating:
4.0

Customer did not leave a comment.

Camille Morrissey  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Patricia Baxter 
Rating:
5.0

Mia (Amelia) and Samantha were my go-to people. They were always SO SUPER helpful and I would refer anyone in need of moving services and assistance to them, anytime at all!

Mary Daniel  |  Overall Experience 
Rating:
5.0

Johnson City UHAUL run better than any other. Justin and Amelia are the reason. Excellent employees.

JOHNDAVID JR MARRONE 
Rating:
5.0

Worked out well

Bonnie Larnerd  |  Overall Experience 
Rating:
5.0

Always a Pleasure working with Mia, Justin & Dana. They go out of there way to make sure the truck is cleaned & fueled up when i pick it up. Thank You Steven

Steve Paoletti 
Rating:
5.0

Customer did not leave a comment.

Joseph Kelly 
Rating:
5.0

Customer did not leave a comment.

Michael Cox 
Rating:
5.0

Customer did not leave a comment.

Herschel Mikel 
Rating:
5.0

Always the best

George Tucker 
Rating:
4.0

Customer did not leave a comment.

Joshua Sutton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keith Atkinson 
Rating:
5.0

Customer service was excellent!

Scott REAGAN 
Rating:
3.0

Customer did not leave a comment.

Yuzhou Zhu  |  Overall Experience 
Rating:
1.0

Nothing I will tell everyone I know in my area not to use U-Haul ever in upstate ny two of my friends own gas stations and they will be no longer promoting U-Haul and I know more than 15 people who are in the construction business they will never use U-Haul again

Muharem Zuhric 
Rating:
5.0

Customer did not leave a comment.

Amanda Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john seagrave 
Rating:
5.0

Customer did not leave a comment.

Vernon Irish  |  Overall Experience 
Rating:
5.0

It was a pleasure to be greeted and waited on by Mia Ball. At 83 and an old fashion small business person, I know a bit about customer service. Quality service people are an asset and brighten tough days. ns

Dennis Coughlin 
Rating:
5.0

Customer did not leave a comment.

Kayvan Taheri 
Rating:
3.0

No comments

marilyn legall  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Andre Bethea  |  First Impressions 
Rating:
3.0

Truck was reserved for Saturday in Johnson City, 2 days before pick up the pick up location was changed to Binghamton, went to Binghamton Saturday morning , the staff informed me the truck was not available, customer never returned it, but they said I will receive $50.00, really don’t care about the Money, I was very frustrated, had people at the house ready to help move, no truck available, Jason Thomas that works at the Binghamton uhaul was on the phone trying to locate a truck, he eventually found one 20 miles away, he went and picked it up for me and dropped it in the Johnson city location, which is very near the house, he was very helpful and turned a negative situation into a positive one, I was only 2 hours behind schedule, I’m aware it’s the customer fault for not returning the rental truck on time, and I dropped it off In Johnson City, and the female that was dealing with me was friendly and knowledgeable, a pleasure to deal with.

Kevin Snell 
Rating:
5.0

The ladies here will help you to the best of their abilities so come as prepared as possible. The whole process was easy and the employee went the extra mile when we hit a snag. I haven't had a customer service representative do that for me in years.

Anthony Tyree  |  First Impressions 
Rating:
5.0

Good job

Richard Lutsic 
Rating:
5.0

Excellent job

Richard Lutsic 
Rating:
5.0

Customer did not leave a comment.

CAMI LEE  |  First Impressions 
Rating:
5.0

No issues with trailer. All workers were very friendly and helpful!!

Dale Jones 
Rating:
5.0

Customer did not leave a comment.

Jonathan Fuller 
Rating:
1.0

I’ve worked hard to get my belongs plz plz let me get my stuff man

Tieshea Towner  |  Overall Experience 
Rating:
5.0

More than satisfied when my need for a rental is fulfilled at this site. Great service and helpful if I need assistance. I highly recommend.

Ruth Blandford 
Rating:
5.0

Customer did not leave a comment.

Joseph Connelly  |  Overall Experience 
Rating:
5.0

All good!

Mike Webb 
Rating:
1.0

Customer did not leave a comment.

Courtney Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Susan Cacciatore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johanne Depan 
Rating:
5.0

Customer did not leave a comment.

Robert DeFerrante 
Rating:
1.0

Dirty, rusty old trailer

Andrew Breese 
Rating:
4.0

Overall the rented uhaul was clean but right headlight did not work and was only provided 1/4 tank of gas.

Megan Robinson 
Rating:
5.0

Customer did not leave a comment.

Marilyn Valachovic 
Rating:
3.0

Overall it was pricey not well lit at all not worth the cost of my wallet or the cost of the lock because you guys should provide those if you're going to rent out storage units and tell all your employees what's going on as management instead of letting people go locking up storage units when people have made arrangements with the management get a better team oriented program going and cheaper prices may say $20 on the truck but we all know better and we're not stupid

Frank Brodsky  |  Overall Experience 
Rating:
1.0

Upon returning the vehicle and trailer I was greeted by the rudest, most unprofessional CSR I’ve ever experienced. I pull in to the return lane, she comes out and I say ”Hey, have a return.” Response was “You should answer your phones.” I then ask “Why, did someone from here call me?” Response of “All day”. Check my phone, zero calls. Wife’s phone. Zero calls. Communicate that to her, attitude heavy response was “not my problem”. After that, she starts scanning in the truck and I hear “oh, he’s a different customer”. Because of course I was mistaken for someone abusing the rental terms. A very off put, rude apology was offered, she closed out the rental and after I’d been insulted by this CSR, I walked away. Unbelievably bad customer service skills, regardless if I was the offending customer or not. Will not use this location ever again.

Ryan Caminiti 
Rating:
5.0

Customer did not leave a comment.

Deborah Fitzpatrick 
Rating:
5.0

Trailer worked perfect!

Michael Barton 
Rating:
5.0

Customer did not leave a comment.

Sarah Landon  |  Overall Experience 
Rating:
5.0

Your Representatives at this location were excellent, very professional, very courteous,

Jennifer Whyte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Erin Kilker 
Rating:
5.0

Customer did not leave a comment.

Brett Kobylarz 
Rating:
5.0

Customer did not leave a comment.

Mike Weir  |  First Impressions 
Rating:
5.0

Excellent experience. Check in to return. Thanks

Christopher McRoberts 
Rating:
5.0

Customer did not leave a comment.

Kenneth Monico  |  Overall Experience 
Rating:
5.0

Justin was over the top helpful. He explained time and time again. Always with a smile. Or maybe he was gritting his teeth. But always with a smile! He's a keeper

JUDY CHANDANAIS  |  Overall Experience 
Rating:
2.0

I was a first time u-Haul renter the equipment the truck and the request to rent went very smoothly. However, I feel that I was given no guidance or expectations upfront. I was told that if I needed extra time all I had to do is request it and when I did, it was denied because the rental is already rented out causing distress for not only myself, but the next renter in line. Also, I was unaware of any of the charges or fees. For gas, late fees etc. I fully take responsibility for not reading the rental agreement as I should have but I feel that I should have at least been gone over the basics upon picking up the vehicle. I will know for next time and may or may not use U-Haul again.

Chelsea Kane 
Rating:
5.0

Customer did not leave a comment.

Renee Cramer  |  Overall Experience 
Rating:
5.0

Very happy with service and location. Would definitely use again or recommend to others. Thank you.

Rachel Mischler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Musa 
Rating:
5.0

Customer did not leave a comment.

Christopher Cena 
Rating:
5.0

Justin Camacho is a very professional and easy to work with manager. He is incredibly communicative and always quick to help out. It’s hard to find good leaders these days, so I hope you treat him right and reward him appropriately. Thanks for everything, Justin!

Timothy Beam  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Prashant Bajaj  |  Overall Experience 
Rating:
5.0

super helpful - easy to drop off

HANS GIESKES 
Rating:
5.0

Great and friendly service! Would not hesitate to use this location again.

Peter Burnett 
Rating:
5.0

Customer did not leave a comment.

SAL CASTRO 
Rating:
5.0

Customer did not leave a comment.

Jerome Beauman 
Rating:
4.0

Will use this location again!

MARY GABRIEL 
Rating:
5.0

Customer did not leave a comment.

Keith Batzer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sean Castro 
Rating:
5.0

Thank you for reviewing the process for entering the facility snd assuring the access cards worked properly.

Family Enrichment Network Broome  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hale 
Rating:
5.0

Customer did not leave a comment.

Jason Sweet  |  Online Move In 
Rating:
5.0

Everything was great. I'm a return customer and will continue going to this facility. Great job guys and gals.

Bradley naylor 
Rating:
5.0

The service I received today was exceptional. Justin helped me familiarize myself with the truck and return policy. This location is always a pleasure to do business with.

Frank Mott 
Rating:
5.0

Customer did not leave a comment.

Eudes Clarke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

julio baez 
Rating:
5.0

In a very stressful time, all the staff at Johnson City were kind, and friendly, and very helpful.

Grace Parker 
Rating:
5.0

Keep doing what you're doing.

Richard Lutsic 
Rating:
5.0

I had two units, and wanted to move to one. The associate behind the counter went above and beyond, just to help me. Her name was Mia. I would highly recommend U-HAUL to my family and friends.

Bonnie Hall  |  First Impressions 
Rating:
5.0

Rented a great cargo van , clean well maintained and so easy to pick up and return. We were assisting our student to get items stored here to campus. The storage facility is so well run and in a great location. The staff were so understanding and helpful! Highly recommend !!

Sylvia Ramos 
Rating:
5.0

Customer did not leave a comment.

Kevin McDurmott  |  Overall Experience 
Rating:
5.0

Always friendly ans accommodating.

Carolyn Payne 
Rating:
5.0

Customer did not leave a comment.

Isaiah Tolbert  |  Overall Experience 
Rating:
2.0

There was never any adequate lighting in my unit. The associate lied on a recorded line and said that I would not be charged if I moved out before the first and when I went there to retrieve my belongings there was a secondary lock on my unit. Then when I confrnted them about it they played dumb saying that they could pull the audio recording. That forced me to have to pay to get my things when it was already stated that I wouldn't have to. To this day I haven't received a call back. If I don't hear anything back from them today I will dispute this with my credit card. DON'T LIE TO YOUR CUSTOMERS!

Marcus Peeples  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marissa Brennan 
Rating:
5.0

Easy drop off experience!

Mark Hoerbelt 
Rating:
5.0

Very well run and convenient location

CHRIS MARION 
Rating:
5.0

Staff is awesome. Very clean and well maintained facility. Any issues i ever had were taken care of asap.

Daniel Blaine  |  Overall Experience 
Rating:
4.0

The online rental offered a promotion for a free lock, which turned out to be false advertising. Also, the access code emailed to me was incorrect and I had to call the office for the correct code.

Emma Wrigley  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

michael j kane 
Rating:
5.0

The girl is awesome.

Lisa Gonzalez 
Rating:
4.0

Representative was very nice but car was wet from the other client who used it.

Lisa Gonzalez 
Rating:
5.0

Everyone was amazing. I don't remember names but the person who helped me was AWESOME.

Ashley Snyder 
Rating:
5.0

Will e back. Great customer service

Joanne Scott 
Rating:
5.0

The employees at this location are fantastic. Very polite and helpful. Couldn’t have a better crew! The manager must train his employees well!

Samantha Pickett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roxanne Boyle  |  Overall Experience 
Rating:
5.0

Very good customer service.

Virgilio Escalona  |  Overall Experience 
Rating:
5.0

The staff is very friendly and helpful. I very much appreciate the help of the manager Mr. Justin Camacho.

Volodymyr Kozin  |  Overall Experience 
Rating:
5.0

Always a pleasure to deal with

Mindy Levine  |  Overall Experience 
Rating:
5.0

Incredibly clean, well lit, safe, easy to use. Staff friendly, helpful. Excellent service and value.

Jonathan Harris  |  Overall Experience 
Rating:
5.0

Staff was awesome!!

Leanardo Renna  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Kruer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walter Brigham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BORIS DAVIDSON  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Daniel Metera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Suzanne Friedlander  |  Overall Experience 
Rating:
5.0

I have used U-Haul Moving & Storage of Johnson City several times and Mr. Camacho and his staff have always been super helpful. I will definitely continue to use them for my storage needs.

Wylie Rauschenbach  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dino Espino  |  Overall Experience 
Rating:
5.0

The staff at Johnson City Ny UHaul were very helpful. They took time to explain my storage choices. Mia was very good at explaining the options available to us. I will recommend this UHaul to my friends and family.

Frank Mott  |  First Impressions 
Rating:
5.0

My experience with Uhaul Johnson City NY was excellent, the staff helped me choose storage that best met my needs.

Frank Mott  |  Overall Experience 
Rating:
4.0

I really appreciate it. You extended my signing day by two days. When I came to sign in, I felt uncomfortable maybe there was a lot going on with staff, but it didn’t feel warm and friendly the way it had the first time. That said, I feel the facility as well run and well-maintained.

Nina Pesante  |  First Impressions 
Rating:
5.0

All the staff was friendly, helpful and understanding. Everyone went above and beyond to help me. I had a personal situation come up during my move out time and they were understanding and accommodating to my situation. Amazing staff! Will do business again!

Robert Dickerson  |  Overall Experience 
Rating:
5.0

The staff there are friendly , knowledgeable, and professional with the service they provide.. The products on display are well stocked and the cleanliness of the business inside and out. Concerns that have occurred during my years there, have been quickly attended to with understanding and quick resolutions. My decision to have storage at this site, a excellent choice.

Ruth E Blanford  |  First Impressions 
Rating:
5.0

Staff was amazing and helpful!

Gretchen Jones  |  Overall Experience 
Rating:
5.0

Very clean and the staff were very polite nothing negative to say.

CARLINE Lennon  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Michelle Perry  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Kristen Garrison  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hazel Smith  |  Overall Experience 
Rating:
5.0

I have always used you for my moving and storage needs

Gary Trubar  |  First Impressions 
Rating:
5.0

Jesse and his manager are great

Frank Brodsky  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricky Jean-jacques  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELISE FINCH  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Chris Medlar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Huiyuan Yang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daria Lisick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julianne Lennett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ELEASIA BLACKMAN  |  Overall Experience 
Rating:
5.0

The only drawback is that the unit isn't lit but other than that the staff was excellent and extremely helpful

Quanisha Harper  |  First Impressions 
Rating:
4.0

Light in unit Not working When it rained there was a huge puddle to wade through to get in unit Staff was awesome

Diane Latorrey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Denman  |  Overall Experience 
Rating:
5.0

Great facility and helpful and positive staff. Thank you.

Tony Alduino  |  Overall Experience 
Rating:
5.0

Thank you🖤

Isabella Stumbo  |  Overall Experience 
Rating:
5.0

Thank you very much for keeping my belongings safe!!

Alice Lew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

La-Toya Cooper  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

PAUL ANDERSON  |  First Impressions 
Rating:
1.0

My storage unit was broken into and I lost most of my possessions recently although the hallway requires swiping a card and keying in to get into the hallway-

Eileen Snyder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antoinette Dirado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Brown  |  Overall Experience 
Rating:
4.0

Light never worked in storage locker but was secured for the most part. Security system was frequently being worked on.

Laura McDermott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Snow  |  Overall Experience 
Rating:
5.0

I did not experience any problems with management during my four and a half years renting with them.

William Nelson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brittany Blair  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marvin Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cybele Day  |  Overall Experience 
Rating:
5.0

The staff was exceptional in helping me deal with personal needs during the time that I used the storage unit. Bent over backwards.

Paul Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri Andrews  |  Overall Experience 
Rating:
4.0

I just wished that I was able to access my things 24hrs. I usually like moving at night and when I miss the closing hours and have to wait until the morning for something important (like hygiene products. Pots and pans. Cups or forks that I forgot to bring) other than that it’s great!!

Aaliyah Button  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeannine GIAMBALVO  |  Overall Experience 
Rating:
5.0

Thank you for letting me temporarily store my junk! At one point I had a hard time getting into storage but not a problem. Just shows how well secured the facility is. Thanks again! 🙂

Christina Sweet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michelle Murray  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Juan oropeza  |  Overall Experience 
Rating:
5.0

The staff at the Johnson city NY location was GREAT! Thank you!

JEROME KENDRICK  |  Overall Experience 
Rating:
5.0

It's a Bittersweet situation to leave the people I've known that has kept my things safe than my friends overall for years I'm going to miss excited to leave but Bittersweet as I said I will miss the staff and I will miss seeing them every time I'm there or every month or whatever miss you all my kisses

Michele Boyko  |  Overall Experience 
Rating:
5.0

They really were super nice, I kept forgetting my door code and door number and they would help me a lot lol the place was always clean, the workers were SUPER nice, I wish I could remember the boys name who was there the last 2 days, but he was MAGNIFICENT! The store was Johnson city n.y behind wegmans, and he was just absolutely awesome

Jeani Blaasch  |  Overall Experience 
Rating:
5.0

Thank you very much for your services

Margarita Sanchez  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Stacie Saunders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deana Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DeBorah Seward  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan Giambalvo  |  Overall Experience 
Rating:
5.0

Staff at your Johnson city and Binghamton location went above and beyond! Thank you!

JEROME KENDRICK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joseph Kille  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

John Finnerty  |  Overall Experience 
Rating:
5.0

I love the convenience for the climate controlled units with covered areas. It makes it so much easier during bad weather

Peggy Phillips  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michele Polite  |  First Impressions 
Rating:
5.0

Despite the fact that I had never intended to have a round trip rental, it happened as the best choice and handled very efficiently.

Norma Zumsteg  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Cheryl and Daniel Kvassay  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eugene Dedmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruth Vazquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ariel Reynolds  |  Overall Experience 
Rating:
5.0

Helpful staff. Good availability of moving vehicles.

Craig LeFever  |  Overall Experience 
Rating:
4.0

I secured storage near closing. I suppose hard to get complete instruction entry and exit of facility. I called Uhaul for more info and then complete understanding and doing it.

Debra Dence  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eugene Dedmon  |  First Impressions 
Rating:
4.0

Overall was a very good experience, facility was secure, convenient, well kept and clean.

Mark Minoia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Judy ferguson  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Michael Somma  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Levonne Dancy  |  First Impressions 
Rating:
4.0

The only reason I would not recommend is because of the two price increases. In addition it was the most recent one that prompted me to dispose of my trailer and leave your facility.

Willard Vanosten  |  Overall Experience 
Rating:
5.0

The unit was clean and accessible. The staff is amazing. Always friendly, knowledgeable and helpful. Top notch.

Jackie Zion  |  Overall Experience 
Rating:
5.0

Great services. Very courtesy and professional and most importantly excellent attitude and respect that I've gotten since day one. Great workers and very helpful and answered all of my questions with a positive attitude. And in all, I would and will highly recommend this services to all my friends and family, as well as the others. Great job guys. And thank you once again for being there for me at the very last minute when I needed a storage and you guys helped me tremendously and with great positive professional respectful attitude.

James Rojas  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Talithar Angevine  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia Baxter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina Bills  |  Overall Experience 
Rating:
5.0

Justin was very professional andade the experience great.

Julian Cropper  |  First Impressions 
Rating:
5.0

Jason and his staff are professional, friendly, and go above and beyond to meet all my needs. I highly recommend this business when you're in need of storage and/or a rental truck. Thank you Jason and staff.

Carolyn Payne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelly Cowan  |  First Impressions 
Rating:
5.0

Justin Camacho and his staff are more than accommodating, knowledgeable and professional.

Edwina M Colvino  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Robin Brown   |  First Impressions 
Rating:
5.0

Very comfortable knowing my rv was secure and safe from intruders or vandals. Would highly recommend. Employees very helpful and courteous. 👍😊

John Hanifin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Larnerd  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard Huxtable  |  First Impressions 
Rating:
4.0

Very friendly staff . The only bad thing Inwould say that the door I had to go through to get to my room would not open with the code I was given . I had to go to the office almost every time I came to the facility.

Tracy Burge  |  Overall Experience 
Rating:
5.0

Entire crew was very professional and friendly!!!

Kevin Wasser  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francis Elliott  |  Overall Experience 
Rating:
2.0

Had several issues with paying multiple months up front and not getting but 1 or 2 months instead of 4

Donnie Walker  |  Overall Experience 
Rating:
5.0

Mia was great. Great on the eyes and she’s a wonderful actress. You should hire more beautiful women like her. Thumbs up

NATHAN PARISE  |  Overall Experience 
Rating:
5.0

The staff helped us change the size of our reservation was very efficient and helpful. They asked question to make sure that we had the appropriate size storage unit and got us exactly what we needed. It was a great experience.

Lisa Drake  |  First Impressions 
Rating:
5.0

Amazing staff. So helpful.

JEFF GONZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristine Taylor  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Dawn James  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mathew Lange  |  Overall Experience 
Rating:
5.0

All the areas I saw were very clean. The staff was very helpful.

Karen Snow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nayyah bynum  |  First Impressions 
Rating:
5.0

So far so good. First time using a unit so I haven’t actually used it yet

Vincent Trayling  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent Ruffo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond Mack  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Wade Clark  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Morello  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Elsie Barnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn O'Brien  |  Overall Experience 
Rating:
5.0

The Johnson City U-Haul office is truly the best-

Eileen Snyder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris Denman  |  First Impressions 
Rating:
5.0

Mia was wonderful. Informative and helpful.

Beverly Mikolasko  |  First Impressions 
Rating:
5.0

Very friendly staff, knowledgeable very easy to set up my storage.

Kevin Wasser  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ann Crenovich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lauren Wexler  |  Overall Experience 
Rating:
5.0

Staff is super friendly and helpful

Jonathan Harris  |  Overall Experience 
Rating:
5.0

Good experience so far 👍🏼

James Long  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Youngkil Hwangbo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janine Loewy  |  Overall Experience 
Rating:
5.0

The manager, Justin Comacho, I was very helpful and thoughtful.

Bridgett Licata  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew VanPatten  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shawn Kruer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YVON JOLY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Volodymyr Kozina  |  Overall Experience 
Rating:
3.0

I recommend the facility be exterminated regularly. There were many spider webs & spiders.

Tracy Woodard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Melendez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose De Leon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yris De Los Santos  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

MANAR SABRY  |  Overall Experience 
Rating:
5.0

Pleased with how smooth and convenient this entire process was. Thumbs up all around

David Wortman  |  First Impressions 
Rating:
5.0

Thank you

Michael Muehl  |  Online Move In 
Rating:
4.0

I like turtles.

Mick Mastrioni  |  First Impressions 
Rating:
5.0

The staff was always friendly and provided fast service. I highly recommend U-Haul storage in Johnson City NY.

Alex Kaczynski  |  Overall Experience 
Rating:
5.0

Used your storage units for several years. Had no problems. I will use your storage units again if need arises.

Tammy Close  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrick Feheley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Don West  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marcelo Occhipinti Sosa  |  First Impressions 
Rating:
5.0

General Manager and staff members were great. Very pleasant, helpful, and professional. Thank you U-Haul. Melissa C.

MELISSA COX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce Agte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Johanne Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri Wagner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erik Krukowski  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Rigo  |  Overall Experience 
Rating:
5.0

Excellent communication and very helpful staff.

Taly Montalvo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristie Coleman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolyn Payne  |  First Impressions 
Rating:
5.0

This service was very professional and helpful you guys are awesome

Marquis Morgan  |  First Impressions 
Rating:
5.0

I have used this storage for 7 years with no problems and I continue using it until I move out of the state very good clean place and reputable place

Sherry Davis-Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Charles Bridges  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Tasha Butler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn Galizia  |  Overall Experience 
Rating:
5.0

This location is also in an excellent area. My experiences in other facilities that were owned by other companies was horrible. In fact if the three units we have had in the past, all three were flooded and we lost almost everything in our units. This Uhaul location is excellent and the staff is friendly yet business minded. It was a pleasure dealing with them!!

Patricia DeOrazio  |  Overall Experience 
Rating:
5.0

Have just stored my stuff so don’t have experience with the business over time, but so far excellent

Deborah Christensen  |  First Impressions 
Rating:
3.0

Water damage to some of my paperwork and other things

Saida Franco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francis Elliott  |  First Impressions 
Rating:
5.0

I want to thank you for your kind and courteous service from you and all your staff that attended to my needs during the time I needed a storage unit.

Robie Barile  |  Overall Experience 
Rating:
5.0

I had a positive experience during my two month rental and would recommend your facility to others.

Cynthia Knight  |  Overall Experience 
Rating:
3.0

U-Haul's website allows the storage units to be overbooked, so when I first arrived they didn't have the unit I reserved. They only had 1 garage size unit available. After waiting a few hours for a customer to move out, I was accommodated with a storage unit that was bigger but will cost me 73% more than the original reservation. The general manager of U-Haul Moving & Storage Of Johnson City was great and as accommodating as he could be. U-Haul's system, however, is poor.

MELISSA TINKLEPAUGH  |  First Impressions 
Rating:
5.0

always a satisfied customer with Uhaul

Tyra Reid  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Craig Anderson  |  Overall Experience 
Rating:
5.0

Mia was wonderful to work with! Helpful ,informative,gave great advice. Made the experience so easy,and painless.

Christina Devost  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Kay  |  Overall Experience 
Rating:
2.0

I wish when I was booking this with a csr. The csr would of told me the until was on the top of another unit. How in the world do you guys expect people to lift beds in sofa the high off the ground in then when I ask do they have something on the bottom I was told no. So If I didn't need the unit I would of canceled. But how 🤔 am I going to get my things down

Anthony Montgomery  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sandra Crane  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anne Harrison Mclean  |  First Impressions 
Rating:
5.0

Very impressed with facilities, with doubt the nicest storage complex I have seen

Michael Pedley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eileen Snyder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isaiah Tolbert  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

farhan saleem  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Getro Milien  |  First Impressions 
Rating:
5.0

This was an amazing experience overall. The only suggestion I have is to have someone tidy up the bathrooms a little more. There were a few times they were pretty bad.

Karley Twomey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Deborah Bickham  |  Overall Experience 
Rating:
5.0

very friendly and good service thank you

Luis Ventura  |  First Impressions 
Rating:
5.0

The manager was very nice and friendly they was very helpful and it was well kept up very clean I would tell my friends and family to come thank you so much for being there for me in my time of need.

Latasha Lewis  |  Overall Experience 
Rating:
5.0

THIS REVIEW IS FOR PERSONNEL USE ONLY. I DO NOT WANT MY NAME TO BE ASSOCIATED WITH OR ATTACHED TO CUSTOMER REVIEWS PUBLICLY VIEWED ON YOUR WEBSITE. THANK YOU FOR YOUR COOPERATION.

Cynthia Knight  |  First Impressions 
Rating:
4.0

Staff Always pleasant and helpful

Geraldine Nolan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittney Darling  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Melissa Rohmann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Penny Sue Farnham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Thomas Meyer  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bradford Fish  |  Overall Experience 
Rating:
5.0

Excellent staff and so helpful.

Tina Bills  |  First Impressions 
Rating:
4.0

In the past my U-haul experience has been poor but Johnson city U-haul experience and customer service is hands down the best ever and I only meet two staff the female Amelia and owner Mr Camacho definitely get a standing ovation. In all areas of performance. Thank you for making my U-haul experience superb.

Susan Smith  |  Overall Experience 
Rating:
5.0

The staff is professional both in person and over the phone. They made the whole experience very easy. Every time I would go to the storage unit, the building was always clean.

Michelle Powell  |  Overall Experience 
Rating:
5.0

Thank you for accommodating us upon arrival with no waiting and giving us such a great expereince.

New York State Art Teachers Assoc.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Donald Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anne Walls  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Martin Colavito  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angela Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanette Roberts  |  Overall Experience 
Rating:
5.0

Staff was very helpful and pleasant.

Vicki Rought  |  First Impressions 
Rating:
5.0

Thank you very much. We appreciate your good service - it was perfect!! Jim & Brenda Morrisey

Jim Morrisey  |  Overall Experience 
Rating:
5.0

Uhaul is the always number one the only place that fits all ur needs from movers to storages to truck rentals prices are okay but not really worth the size but overall I wouldn’t rent from anyone else thanks uhaul for having me for over a year

Ujuana Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Jennison  |  Overall Experience 
Rating:
4.0

Yesterday, there was a dead mouse in a trap at the door. Staff should check the traps in the morning, so customers don't have to see dead animals. Upon checking out, I did inform the staff about the mouse. Otherwise, it was clean and neat. And I would recommend this storage facility to others.

Beverly Victoria  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Bruce King  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Ambrozik  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna Riley  |  Overall Experience 
Rating:
4.0

The only reason it wasn’t excellent was it was a bit pricey. That’s the reason for my switch to a new unit.

Mary Miller  |  Overall Experience 
Rating:
5.0

My experience at Uhaul was very pleasant. I dealt with Mia from the Johnson City facility. She was extremely friendly as well as professional. She went through the steps, one by one until I understood how to use the admittance card and departure. She gave me a tour of the facility and made me feel very comfortable. I would recommend Johnson City Uhaul to my friends.

Catherine Sorrenti  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kim Silvestri  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittney Darling  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Shakela Erskine  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

John Rosekrans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MCL Distributors Inc  |  First Impressions 
Rating:
5.0

Very good customer service

Eric Thompson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Justin Coleman  |  Overall Experience 
Rating:
5.0

Great location- Pleasant staff!

Johanne Crawford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deanna Shovlowsky  |  First Impressions 
Rating:
5.0

Went through all instruction with me.

Jackie Scott-Butts  |  First Impressions 
Rating:
5.0

A very friendly and helpful staff member helped me

Jeanette Roberts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Wagenseil  |  Overall Experience 
Rating:
5.0

Five Stars! It was particularly nice to work with your very courteous and knowledgeable staff at this Johnson City, NY facility.

Ruth Buckley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carletta Spangenberg  |  First Impressions 
Rating:
5.0

No issues at all...

Lawerence Curley  |  Overall Experience 
Rating:
5.0

Instructions to gain access to our unit were detailed and accurate. Unit was clean and dry. It was a pleasant experience

Beverly Victoria  |  First Impressions 
Rating:
5.0

Staff was extremely friendly and helpful. The facility is clean and very secure. I used an indoor climate controlled storage unit and I felt so comfortable leaving my items here for an extended period. I would happily use them again and recommend others.

Eric Pena  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Elizabeth Kellam  |  First Impressions 
Rating:
5.0

Awesome staff and the general manager Justin is extremely professional and down to earth. Kudos

Douglas Goehringer  |  Overall Experience 
Rating:
5.0

I had great customer service from all my dealings with the staff! Especially when it was with Justin . Way above and beyond and will return for further business!!

Alicia Kenyon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aida Ratilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christine Dydzuhn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Volodymyr Kozin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BONITA TARRANT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tally Montalvo  |  Overall Experience 
Rating:
5.0

Storage unit was clean and close to Binghamton university. So glad we stored everything there over the summer. Wish we had thought of that sooner. Very pleased with customer service

Anne Hart  |  Overall Experience 
Rating:
4.0

The only problem we had was the access card didn’t work when we returned to get in to facility. But it was during office hours so we got access anyway.

Ann Crenovich  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Walter Brigham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gina Marte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melba Markowitz  |  Overall Experience 
Rating:
4.0

Potholes and large dips in the roads sometimes made it difficult to navigate the site

Dana Fatzinger  |  Overall Experience 
Rating:
5.0

Justin and his team always make the storage and moving experience stress-free. Justin is knowledgeable, helpful, and friendly. He goes above and beyond to provide excellent customer service. The facility is very well run and spotless. We are so happy we found this facility and highly recommend it to other Binghamton University Families.

Lauren Levin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ivette Matos  |  Overall Experience 
Rating:
5.0

Amazing customer service!

Jubie Tan  |  Overall Experience 
Rating:
5.0

Justin and his team always went above and beyond to make sure I was comfortable and had everything I needed. THANK YOU!! Will be back

Jake Abrams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia Gedeon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janine Loewy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maggy Paulino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BOBBI JEAN JULIEN  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tracy Edwards  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Cook  |  Overall Experience 
Rating:
5.0

I've always used the Johnson City Uhaul several times and the Service was Always Professional and Friendly. !!

Malynthia Speights-Nash  |  Overall Experience 
Rating:
5.0

Definitely convenient in my time of need. Thank you!

Michelle Powell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tracy Hanyon  |  First Impressions 
Rating:
5.0

100% most professional Uhaul business I have ever used. Building security was above my expectations and the staff were most courteous and friendly. I have been using Uhaul services many years so I believe I can be a good judge the Uhaul facilities.

Wendy Tennant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy Willett  |  Overall Experience 
Rating:
5.0

Justin Camacho, the GM is beyond amazing, professional, and courteous. My initial visit to the Johnson City location, and meeting Justin were the elements that made my decision.

Edwina M Colvino  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tasha Alvarez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dawn Velten  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marcie Friedman  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Bradford Fish  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber Bradbury  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Corey Oliver  |  Overall Experience 
Rating:
5.0

First storage experience that was clean, safe and staff friendly and extremely helpful.

Rose Hampton  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Evaleen Locke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lawrence Gulliver  |  First Impressions 
Rating:
5.0

My experience through out the years at uhaul was Superior. I was very sad to leave, 50 stars, ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️, I would recommend everyone to rent there. Thank you for all your services. Thank you.

Leon Frank  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica Acri  |  Overall Experience 
Rating:
5.0

Justin and Mia are amazing!!! This facility is hands down the best managed, cleanest, most convenient and the employees go above and beyond for the people that have units or need trucks. I've gone to other uhaul facilities in the area and they don't even come close to the one in Johnson City behind Wegmans. Justin and Mia deserve recognition and a raise for sure!!!!!!! Always pleasant. Always accommodating. Never have I had a bad experience there.

AIMEEK COREY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alexandra Federowicz  |  Overall Experience 
Rating:
5.0

I moved back to upstate NY from South Mississippi in the beginning of June and had to store my items until I could secure housing. I was very pleasantly surprised to find out that because I had rented a 6x12 trailer from uHaul for my move, I was awarded free storage for a month from this uHaul storage company! What a tremendous blessing it was!!! The facility was easily accessible, clean, and the service was outstanding! Thank you so very much!

Kathy Dupree  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Genevieve Mbaye  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sean Sweeney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claudia Acevedo  |  Overall Experience 
Rating:
5.0

None

Maisha Jones  |  First Impressions 
Rating:
5.0

Mia was terrific to work with!

Steve Valerino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brett Durfee  |  Overall Experience 
Rating:
5.0

Great experience

Jake Abrams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Malynthia Speights-Nash  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terri Sheets  |  Overall Experience 
Rating:
1.0

Within the first six months of my lease At the storage unit, the lease price was raised $30. That is completely unacceptable. My family had relocated to this area due to Covid factors and at a time when many people are strapped financially, I find it difficult to understand why a company like U-Haul would put additional financial burdens on people when storage units are needed. I may never use U-Haul for any factor in the future.

Gene Brutvan  |  Overall Experience 
Rating:
5.0

The young lady that helped us was extremely helpful and polite. She walked us through everything we would need to do and offered help in needed to load our storage unit.

Theresa Jacobson  |  First Impressions 
Rating:
4.0

The process to cancel my account was excellent. I walked in, told the attendant my name, he did something quick and handed me two papers and I was done. However - I would have preferred to do it over the phone. I tried to, but the national number said I had to talk to the local office - but the only number I could call was the national number. The local office called me back and the national number was the caller ID. I missed the call and then called and got the national number again! So it was impossible to get ahold of the local office to cancel. I was FORCED to go to the local office to cancel - which I did not appreciate. Once there is was good though. Fix the phone issue.

Paul Bange  |  Overall Experience 
Rating:
1.0

The manager Justin Camacho was not helpful and very dismissive. The uhual representative told me the store closed at 6 but when I went Justin said 5 and gave me no solution and wanted me to leave. He was there last year when I had my locker and was rude sexist and not helpful.

Brianna Alvarez  |  Overall Experience 
Rating:
5.0

Everyone I met there was extremely helpful and very courteous.

Nora Ventura  |  First Impressions 
Rating:
5.0

Went above and beyond to help me

Anthony George  |  First Impressions 
Rating:
5.0

Staff super friendly and helpful.

Ann Crenovich  |  First Impressions 
Rating:
5.0

Thanks for all the help, much appreciated.

Maggy Paulino  |  First Impressions 
Rating:
5.0

Staff is very friendly and super helpful, this facility is like 8 minutes apart from Binghampton University which is very convenience. We could transport all of our daughter college stuff into the facility pretty fast. I am very happy with the U-Haul storage facility.

Yris De Los Santos  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dana Fatzinger  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Volodymyr Kozin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela Yang  |  First Impressions 
Rating:
1.0

Would have had a great experience until the end. Moved out 10 days prior to the end of my month rent. Just went back because small pieces to our entertainment center and pressure washer were missing and thought they might be on the floor. Only to find a new lock on my unit and it rented out to someone else. How can you do this when it’s still being paid for by me and a final move out was not given by me to you? I assume you watched us move? Like the security but I thought it was to keep storage items safe not use it to maximize your rental income.

Corinna Evanish  |  Overall Experience 
Rating:
5.0

I was impressed with the clean appearance of the inside store and the selection of moving boxes and products. Although the unit I was thinking of renting was unavailable for me, they made it right with another unit!

Alicia Kenyon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Andre  |  First Impressions 
Rating:
5.0

the young lady that took care of me was very polite and helpful

Earl Slater  |  First Impressions 
Rating:
3.0

Uhaul s phone service is poor , rings way to long before you actually get a person on the phone , service was good other than that

Vincent Fiske  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JiaMing Fei  |  Online Move In 
Rating:
5.0

My belongings have been stored here since 2019 and I find the owners and staff at this location are great! Very friendly,helpful and understanding. The prices are great. I've had some trying times and the staff was more then kind to wave a late fee a time or two. That's a rarity and I greatly appreciate the simple act of kindness and compassion from the staff at Uhaul. ~Jennifer Stasko~

Frank Niles  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johanne Crawford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gina Marte  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walter Brigham  |  First Impressions 
Rating:
5.0

I was put on the waiting list for storage and luckily a 10x10 opened up.

Joelle Martyanik  |  First Impressions 
Rating:
5.0

Extremely nice and helpful staff. Helped me set up the moveable steps to access my unit. Quick and easy rental of unit. Answered all my questions. Patient. Great prices.

Cindy Kendrick  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christin Rozek  |  Overall Experience 
Rating:
5.0

Justin and everyone else on the uhaul crew are all exceptional !! Speaking to them is like talkin to an old friend, they are all very helpful & very nice and if i ever need storage again i wont go anywhere else! I HIGHLY recommend uhaul of johnson city if you need storage or moving/rental services, you’ll get a fair deal and they take care of their customers !!! FIVE GOLD STARS TIMES 1,000 !!! YES they really REALLY are THAT GOOD !!! ⭐️⭐️⭐️⭐️⭐️

Mary Presta  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Broderick Ball  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Darrow  |  First Impressions 
Rating:
4.0

The experience was great, just wish there had been a unit the size I needed instead of having to get two smaller units.

Ace Handy Man Services  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Colette Floyd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Katell  |  Overall Experience 
Rating:
5.0

Very efficient business and people. I was very pleased.

Michael Gaynes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Connie Katell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Howard Bliss  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kaitlyn Stewart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristin Griffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

The Family & Childrens Counseling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Martha Durham  |  Overall Experience 
Rating:
5.0

Staff went beyond expectations to help make our move in experience easy.

Ruth Jensen-Forbell  |  First Impressions 
Rating:
1.0

I was renting 3 storage units. I got a charge for one of them stating I have to pay 200 plus pay an additional 150 fee

Christopher Lee  |  Overall Experience 
Rating:
5.0

My experience with this facility was excellent, a fact I attribute principally to that it has a very special person working there. Her name is Mia and I rarely meet such a competent and pleasant person in my business activities. On the other hand, I am afraid I cannot say the same thing about the conditions under which I reserved and picked up my U-Haul trailer. My dealings with U-Haul's reservation center and the local U-Haul operator that checked out my truck's electricals at the origination point of my trip were very poor. But if you're looking for a storage facility in the Binghamton NY area, this is the place.

John Simeone  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Howard Bliss  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terri Sheets  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanne Hall  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gwen Wilson  |  Overall Experience 
Rating:
4.0

We only dealt with Justin and he was very professional and helpful when we started the contract and when we ended it.

Debra Wagner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Beth Guley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Pat Wilson  |  First Impressions 
Rating:
5.0

I was pleased with the experience and would definitely recommend it. Question. My billing date was the 25th of the month and I was out by the 5th, do you pro rate for time left in billing month? Thks

Linda Maraldo  |  Overall Experience 
Rating:
5.0

Very easy to rent

Lawerence Curley  |  First Impressions 
Rating:
5.0

Staff were friendly and helpful. Prime location. Great place

Leslie Rought  |  First Impressions 
Rating:
5.0

Very helpful staff 😊

Shannon Bush  |  First Impressions 
Rating:
5.0

Great storage mall. Very clean and nicely updated. The staff are very helpful and professional.Great company. To store or move go U-Haul you won't be disappointed. Thank you.

Joseph Jahelka  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shirley Bender  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carole Lawson  |  Overall Experience 
Rating:
4.0

It was too expensive, but other than that everything was excellent. The staff were very helpful.

Stephanie Bujov  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Hadley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler Cosmer  |  Overall Experience 
Rating:
5.0

Professional staff and very clean units. Always updating to the very best. Thank you.

Joseph Jahelka  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Baxter  |  Overall Experience 
Rating:
5.0

Very helpful staff, and a lot of good products as well. I would not hesitate to support the business again. The storage hallway was well lit (question #1) but the unit itself was not.

Joshua Figura  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vincent Ruffo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adam Valls  |  Overall Experience 
Rating:
4.0

The employee, Mia, was absolutely amazing. She made the atmosphere inviting, answered all my questions, and went above and beyond to ensure my experience was well. My only issue is there is quite a few spiders for the units that are outside (24/7 units). The units inside have limited hours.

Shadia Simms  |  First Impressions 
Rating:
3.0

My only problem was that most of our things were covered in spiders, spider webs and spider eggs. It wasn’t pleasant cleaning that up. Other wise I have no complaints.

Avital Mizrachi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Owen  |  Overall Experience 
Rating:
5.0

Very nice owners. Used for storage for my Binghamton student. Great experience.

Maria DeKoning  |  Overall Experience 
Rating:
5.0

Mia was professional and competent

Linda Maraldo  |  First Impressions 
Rating:
4.0

Was very please with how accommodating everyone was. Would definitely use your services again.

Gwynne Suttenberg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Faith Pristell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Justin Connolly  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rosinna Aviles  |  Overall Experience 
Rating:
5.0

My daughter attends Binghamton Yniversity we have used this facility every summer to store her belongs the staff is excellent and so helpful. I highly recommend.

Linda Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danielle Lardi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Traci Moore  |  Overall Experience 
Rating:
5.0

Very easy and convenient !

Kira Hothan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMEULL ADDO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Owen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zulfiya Ismagilova  |  Overall Experience 
Rating:
5.0

Justin always did a GREAT job. Justin was always professional he leads a knowable staff. Justin and his staff were always helpful.

Steve Lang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler Conzone  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

james delbrune  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilyn Green  |  Overall Experience 
Rating:
5.0

I was greeted by Mia who was very helpful and pleasant in getting me set up for my storage space. Great customer service! Thank you.

Kathleen Cunningham  |  First Impressions 
Rating:
3.0

My only problem was being told an access code was added to my unit and that the information would be emailed to me, but I never received an email with the new information and could not find it on the website which caused an inconvenience for the other person on the unit with me. Otherwise the office was very helpful and made the last minute moving out process due to Covid very smooth.

Hannah Wojcik  |  Overall Experience 
Rating:
4.0

mmhh

Wolfgang Babiel  |  First Impressions 
Rating:
5.0

The manager was great! He helped us by removing a lock that another person broke a key off into the lock. I believe his last name in Comancho.

Joe Chapman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine Costa  |  Overall Experience 
Rating:
5.0

Justin was friendly and helpful, always going above to make it more convenient for us.

Michelle Depersis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tammy L Close  |  Overall Experience 
Rating:
1.0

The doors were replaced last summer and my belongings were clearly tampered with, dirtied and some damaged in the process. I was not notified that the doors were going to be changed and only found out they were afterwards when I visited my storage unit and couldn’t get in because the locks were also changed. There was no consideration for my best interest and it was quite evident that very little care had been taken to protect and preserve my belongings. When I tried to speak with the manager about it he said that a third party had installed the doors and that there’s nothing he can do about it.

Ryan Smith  |  Overall Experience 
Rating:
4.0

Thought the rental rates were a bit high but it is what I needed so I took it..Staff was very helpful and friendly and explained the process thoroughly..Very Professional..

Jeffrey Roberts  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew Kohn  |  Overall Experience 
Rating:
2.0

I called a few weeks ahead and reserved a storage unit and they promised me the Covid-Student rate. When I arrived they told me that the call center overbooked and the unit was no longer available and that the student rate was only for the month of March (I was promised in April). They ended up waving the first month, but I ended up having to get a bigger unit and paying $15 extra per month. The people at the facility were very nice, but I'm annoyed that the call center didn't seem to know what was going on.

Kimberly Craig  |  First Impressions 
Rating:
5.0

Justin and Mia are very helpful and friendly. That goes a long way with me.

Christopher Lilly  |  Overall Experience 
Rating:
5.0

I was so impressed with my experience. Not only was the unit well lit and spotless, the staff was so friendly. I already recommended this Uhaul location to some friends.

Anna Spirou  |  First Impressions 
Rating:
5.0

Great experience, thank you.

Norman O'Neil  |  Overall Experience 
Rating:
1.0

When I retrieved my items everything in my storage unit was damp for some reason. Not happy at all

Tabatha Lobdell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DANIEL MARASCIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maryam Dibassy  |  First Impressions 
Rating:
5.0

The U-Haul facility located on Field St. in Johnson City is big and well-maintained. The employee on shift the day of my move-in, Alex, was very helpful and receptive to questions! The general manager, Justin, was also helpful when I spoke to him on the phone. Would definitely recommend for anyone whose looking for storage space around Binghamton.

Michael Lyiade  |  First Impressions 
Rating:
5.0

Thank you , everyone was very nice.

Amy Walley  |  Overall Experience 
Rating:
5.0

Justin was very nice. He even helped me find my storage area in the rain. The area was very clean

Natasha Ellison  |  First Impressions 
Rating:
5.0

Manager was very kind, friendly and had all the answers

Debra Wagner  |  First Impressions 
Rating:
5.0

Justin Camacho always comes through. I love dealing with his whole team on field street. Keep up the good work guys

Darrell Travis  |  Overall Experience 
Rating:
5.0

Thank you for everything! Quick, easy, much better than I expected.

Stephen Gorelick  |  First Impressions 
Rating:
5.0

Great staff

Douglas Goehringer  |  First Impressions 
Rating:
5.0

Justin and his team made everything so easy during a very hectic time. We very much appreciate the one month free for university students. Nice touch by U-Haul! The shop has a ton of supplies on hand and the prices are fair. No need to bring stuff from home. Buy them there! The van was clean and comfortable and the unit clean and well maintained. I loved that they had dollys, etc. available to help us move our items from the van to the unit.

Lauren Levin  |  First Impressions 
Rating:
5.0

Justin was great!

Jackie Zion  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Hadley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Barbara Kennedy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kenneth Macdonald  |  First Impressions 
Rating:
5.0

We had reserved a unit for May but unforeseen circumstances led us to need the unit two months earlier- no problem unit was available. Amelia checked us in and assisted us. Her knowledge of her business is extraordinary and she went above and beyond. Her friendly demeanor and extra bits of information were a bonus. Cannot recommend this business any higher!

Robert Shults  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Amanda Larch  |  First Impressions 
Rating:
5.0

It was my first time renting a storage unit but the staff made the whole process way easier than I thought ! Thank you ! Keep up the good work

Keyanna Banks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jodi Rant  |  Overall Experience 
Rating:
5.0

I stored items here for 18 months without issue. Great location!

Michael Tersmette  |  Overall Experience 
Rating:
5.0

The staff was very helpful and accommodated our corporate payment schedule well.

VHB ATTN Project #: 58302.00  |  Overall Experience 
Rating:
5.0

Very good experience.

Jean Graham  |  Overall Experience 
Rating:
5.0

.

Timothy Mellander  |  Overall Experience 
Rating:
5.0

personnel very helpful and courteous

Margaret McDonnell  |  First Impressions 
Rating:
5.0

Checking in was easy and quick and we were given excellent direction for using our storage facility.

Michelle Depersis  |  First Impressions 
Rating:
5.0

They were really kind

Roslen Medina  |  Online Move In 
Rating:
5.0

Great storage!

Jeanne Summo  |  Overall Experience 
Rating:
3.0

Should be a gated facility

Michael Pipher  |  Overall Experience 
Rating:
1.0

This facility is not secure. My unit and other units were broken into. The manager did nothing. I had to call the police to report the break in. I was offered no apology, never called, no follow up.

Valerie Cunningham  |  Overall Experience 
Rating:
5.0

Everything I Needed, the staff was there for me....THANK YOU!

William Villecco  |  Overall Experience 
Rating:
5.0

Very pleased with my storage experience. Staff is very helpful and accommodating. Units are clean and well maintained. I was mostly worried about water and bugs. No complaints. Thank you so much.

Sharon Connor  |  Overall Experience 
Rating:
5.0

Amelia Bell and her Manager made this move so amazingly simple and straight forward that it should be put into a textbook, and taught to all uhaul team members. Thank you so very much for your support

Darrell Travis  |  First Impressions 
Rating:
5.0

Caring people. Very helpful. Always available.

Marilyn Green  |  First Impressions 
Rating:
5.0

No issues. Staff was great to deal with.

Lance Walters  |  Overall Experience 
Rating:
1.0

My contents were stolen I will be filing a claim I’ll never get the things back The door was changed n my lock replaced Stripped of furniture PCs yankee valuables collectible dolls beanies appliances

Cindy Kendall  |  Overall Experience 
Rating:
5.0

Great service

Arthur Johnson  |  Overall Experience 
Rating:
5.0

The staff is great! Always aiming to please and help their customers. If I ever need a truck or storage again, I will be back!!! Thanks JC Staff!!! Keeep up the great customer service! -Shavon Gray

Shavon Gray  |  Overall Experience 
Rating:
5.0

No nonsense - efficient, answer questions directly - right to the point. Thank you for not giving me the "sales job"

Andy Young  |  First Impressions 
Rating:
5.0

The staff here are professional and polite

Cheryl Nguyen-Wishneski  |  Overall Experience 
Rating:
5.0

only thing i wish was that the light worked in the storage unit other then that everything was great

Daniel Feliciano  |  Overall Experience 
Rating:
5.0

Justin the manager is amazing, he was really helpful and friendly. During this stressful time in my life, he helped me with everything and was very understanding. Thank you Justin

Alejandro Sanchez  |  Overall Experience 
Rating:
5.0

Great place Convenient Great people that run it !!!

THOMAS SHEREDY  |  Overall Experience 
Rating:
5.0

A

Daniel Foley  |  Overall Experience 
Rating:
4.0

Security seemed fine. I was never worried about my belongings. But, I cannot say that it was well lit. There was a light inside my unit that was helpful. Otherwise, not much lighting.

Steve Duseau  |  Overall Experience 
Rating:
4.0

When I arrived on 8/31 the staff at the store were very helpful! However, the person I made the reservation with prior provided me with false into about storage rental sizes, and needs more training

Cheryl Nguyen-Wishneski  |  First Impressions 
Rating:
4.0

I was taken care of quickly and efficiently. Unit was clean and ready for use. The extra storage will help us as we relocate to the Binghamton area.

Tim Fox  |  First Impressions 
Rating:
5.0

👍🏻

Patty Jorgensen  |  Overall Experience 
Rating:
5.0

Staffs are really friendly and helpful

Yifan Jia  |  Overall Experience 
Rating:
5.0

Every aspect of our self storage experience was positive. Justin and his team were always professional and helpful. We utilize the services annual and will return again.

Christopher Lilly  |  Overall Experience 
Rating:
5.0

This facility was conveniently located close to my son’s college campus. It was clean and easily accessible. Staff was always friendly and helpful, especially the manager, Justin. Great place!

Dawn Pellerito  |  Overall Experience 
Rating:
5.0

The staff was very helpful and friendly. Thank you

denise varona  |  Overall Experience 
Rating:
5.0

Friendly and knowledgeable staff. Great customer service.

Shannon Carrino  |  Overall Experience 
Rating:
5.0

Overall great service and great facility

Nata Khramov  |  Overall Experience 
Rating:
5.0

No complaint!

Joseph Lee  |  Overall Experience 
Rating:
5.0

This is the second year I'm using them for storage, and I will back again. Highly recommend!

Rasheem Wright  |  Overall Experience 
Rating:
5.0

Excellent service.

Juan Mendez  |  First Impressions 
Rating:
4.0

Kept informed when changes took place at the facility. Updates are much appreciated.

Patricia Stanek  |  Overall Experience 
Rating:
5.0

Everyone was very friendly and I felt welcome

Catherine Bouadze  |  Overall Experience 
Rating:
5.0

I appreciate how easy the process was.

Steve Duseau  |  First Impressions 
Rating:
5.0

Justin is great at his job!

Liza Abraham  |  Overall Experience 
Rating:
5.0

Thank you uhaul JC for such a great experience. Everyone was so amazing and so helpful!!

Nicole Sanders  |  Overall Experience 
Rating:
5.0

Great place nice bunch of guys very helpful.

dale welsh  |  Overall Experience 
Rating:
5.0

Clean, safe, dry, no complaints

Mark Broczkowski  |  Overall Experience 
Rating:
5.0

Ashley was the nicest sales person and very professional if there were more people like her life would be so much easier when it comes to customer service I give her five stars Sincerely Mikey miles

Mike Miles  |  First Impressions 
Rating:
4.0

yur sales staff was very polite and helpful.

Amanda Benedict  |  Overall Experience 
Rating:
5.0

General Manager Justin Camacho (Johnson City, NY) in knowledgeable, responsive, and truly cared about my needs and situation. I feel that he made my experience top notch and will continue to do so.

Mark Bronsky  |  First Impressions 
Rating:
5.0

Justin Camacho could not have been more helpful. It was a busy Saturday morning and he handled the customers pleasantly and efficiently. He is an excellent representative of U-Haul.

John Perry  |  First Impressions 
Rating:
1.0

When I came to check out, my keys would not open the new lock I had purchased from uhaul 3 weeks ago. Another lock was put on my space by uhaul and I was not told. It took an hour to find the new key

anthony chillemi  |  Overall Experience 
Rating:
5.0

Clean and friendly

James Weaver  |  Overall Experience 
Rating:
5.0

Justin was incredibly polite and proficient. He was able to set us up and get us into our space quickly. Thank you, Christopher

Christopher Lilly  |  First Impressions 
Rating:
5.0

Wonderful service will recommend this facility to anyone

Candace Rixson  |  First Impressions 
Rating:
5.0

Employee was really nice and helpful.

Yifan Jia  |  First Impressions 
Rating:
5.0

Justin is very friendly and helpful. He made the storage experience better then I could have expect it to be. Thank you!

Misbah Qidwai  |  Overall Experience 
Rating:
5.0

Justin was very knowledgeable and helpful. Very kind and knew his stuff. Great experience, thos is my second time using your storage units. Very happy.

Jessika Allen  |  First Impressions 
Rating:
5.0

Got the truck when i needed it, customer service was amazing and truck condition was great and easy to use.

Michelle Murray  |  First Impressions 
Rating:
5.0

I also rented a truck. The employees were great but I think u-haul needs to have a full tank policy.Only by giving me a truck with a full tank of gas can I be sure to return the same amount of gas.

Paul Jacobson  |  Overall Experience 
Rating:
5.0

I rented a storage unit at this location for a few months and it was great. Good access and friendly helpful staff.

Timothy Summers  |  Overall Experience 
Rating:
5.0

Na

edward kerr  |  Overall Experience 
Rating:
5.0

Mr. Weber was very helpful when we came to put our belongings in storage and renting a uhaul truck. He was kind and considerate!

Charles Labarre  |  First Impressions 
Rating:
5.0

Justin is awesome! Appreciate the great customer service!

Matthew Deleva  |  Overall Experience 
Rating:
5.0

Beyond anything considered “normal” nowadays. . . Darn fine, class act totally

Mark Arrufat  |  First Impressions 
Rating:
5.0

Friendly, efficient service. Our van was clean and waiting for us when we arrived; the storage unit is perfect for our needs. Would definitely recommend this location to anyone.

Sue Penny  |  First Impressions 
Rating:
4.0

I was happy with the way things were run. Monthly payments were automatic. Lot was always clean following snow storms.

John Barnett  |  Overall Experience 
Rating:
5.0

Professional, courteous, answered all of my questions, clean; all of the U-HAUL facilities should be like this!

Mark Broczkowski  |  First Impressions 
Rating:
5.0

The facility was easy to get to and maneuver around the lot.

Mark Reed  |  Overall Experience 
Rating:
5.0

Justin was a pleasure to work with. very accommodating.

Bonnie Atkinson  |  Overall Experience 
Rating:
5.0

A

michael campbell  |  Overall Experience 
Rating:
3.0

My locker was broken in to, and a snowblower and tools were stolen. The security camera was broken for several weeks. The manager was very helpful, and polite.

JoAnne Smith  |  Overall Experience 
Rating:
4.0

Very helpful man, and polite.

JoAnne Smith  |  First Impressions 
Rating:
5.0

None

JOSHUA CHADWICK  |  Overall Experience 
Rating:
5.0

Was actually a very nice experience

DAVE HAEFELE  |  Overall Experience 
Rating:
3.0

Would be nice to have lights inside the storage unit or an outlet to plug a light into since there is 24 hour access to the units would be nice to not have to use a flashlight to look though stuff.

Nicole Correll  |  Reservation 
Rating:
5.0

Great facility.

Heather Edmunds  |  Overall Experience 
Rating:
4.0

Customer service was outstanding Facility is effective and efficient

DAVE HAEFELE  |  Reservation 
Rating:
5.0

The manager was very friendly and accommodating.

Carolee Morse  |  Reservation 
Rating:
4.0

.

Gary Geil  |  Overall Experience 
Rating:
5.0

The staff is extremely friendly and helpful through out my entire stay there. I have no reservations in using there facility again when needed. A great decision in going there for my storage needs.

Theodore Koerner  |  Overall Experience 
Rating:
5.0

A really nice place

MARK RIVLIN  |  Overall Experience 
Rating:
3.0

The price increase was detrimental to my staying with the facility.

John Taylor  |  Overall Experience 
Rating:
5.0

Thank you!

Alessandro Segalini  |  Overall Experience 
Rating:
4.0

Easy and convenient

Douglas Keister  |  Overall Experience 
Rating:
5.0

Very well-managed establishment, With all the staff being as friendly.

Douglas Goehringer  |  Overall Experience 
Rating:
5.0

The representative was prompt, friendly, knowledgeable, & explained everything in full detail.

Rasheem Wright  |  Overall Experience 
Rating:
2.0

I do not have a unit with you. I called the same day I inquired and cancelled with you. Thank you

Beatrice Adamson  |  Reservation 
Rating:
5.0

Justin Camacho is very professional. Service is excellent.

Frank Vasta  |  Overall Experience 
Rating:
4.0

Smooth transaction

PETER SKAVLA  |  Overall Experience 
Rating:
5.0

Only problem was automatic billing issue but was able to correct with phone call

Susan Spielvogel  |  Overall Experience 
Rating:
4.0

Thank you

Carla Rasso  |  Overall Experience 
Rating:
5.0

very attentive personnel,, very helpful,, very considerate!!!

Joe Sticco  |  Overall Experience 
Rating:
5.0

The staff was so nice and helpful the facility was clean. I will definitely use this facility again and recommend them highly!!

Linda Cruz  |  Overall Experience 
Rating:
5.0

Everything went great

Eddie James  |  Overall Experience 
Rating:
5.0

Very good experience

Ganggang Xu  |  Overall Experience 
Rating:
5.0

Wow! What a great customer experience! Justin Camacho could teach others in the art of customer service excellence. He delivered and p/up our boxes as planned, promised, and with a smile. Very nice

Rebecca Spiess  |  Overall Experience 
Rating:
5.0

justin really helped us out as the original storage unit was given away before we got there. he rectified the situation in a very professional manner!!

Joe Sticco  |  Reservation 
Rating:
5.0

I would definitely recommend getting a storage facility here to anyone!

Barbara Ann Powell  |  Overall Experience 
Rating:
4.0

There is a problem with mice as many of my items had mouse poop on them. One suggestion dont allow food storage in the same facility you’ll always have an issue

Melissa Gusman  |  Overall Experience 
Rating:
5.0

😀

Janine Berube  |  Overall Experience 
Rating:
5.0

Staff helpful.

Virgina Bahnuk  |  Overall Experience 
Rating:
4.0

The outside latch on door of storage unit did not open and close well. and it took two people to get it open after removing lock.

Judith Shannon  |  Overall Experience 
Rating:
5.0

Office hours should be longer to accommodate people working during day. Otherwise, very satisfactory.

KATHLEEN M PRINCE  |  Overall Experience 
Rating:
4.0

My experience was very good. My daughter, who recommended U-Haul, said I'd be happy, and I was. Jason, at the Johnson City, NY facility, was very professional in helping me.

Beatrice VanNess  |  Overall Experience 
Rating:
4.0

keep up the good work

George Frew  |  Overall Experience 
Rating:
5.0

Justin is courteous and professional.

Pamela Brown  |  Overall Experience 
Rating:
5.0

Well be telling friends to rent trucks from there no place else

Marybeth Pitcher  |  Overall Experience 
Rating:
5.0

Justin was extremely helpful when we were moving out of the unit. We had been storing my brother in laws belongings here for almost 2 years. I would definitely recommend this facility to friends.

HAYLEE TRAVIS  |  Overall Experience 
Rating:
5.0

Everything was great

Charles Evans  |  Overall Experience 
Rating:
4.0

Friendly staff. Convenient location

Richard Freeman  |  Overall Experience 
No reviews have been submitted for this location.

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