Customer Reviews for U-Haul Moving & Storage of Harrisburg

7,476 reviews

5621 Allentown Blvd   Harrisburg, PA 17112
(2 Blocks West of Heritage Toyota Harrisburg, Across from McDonalds)

(717) 657-2010

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(717) 657-2010

5621 Allentown Blvd
Harrisburg, PA 17112
(2 Blocks West of Heritage Toyota Harrisburg, Across from McDonalds)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Jeff Zigner 
Rating:
5.0

Very friendly. Everyone was super kind. It was close to their closing time, but they were as friendly and as kind as if we had walked in at noon. This is my second time coming to this location and I will never go to a different Uhaul. Everyone is super nice. 10/10 would definitely recommend.

Christina Wolfgang 
Rating:
5.0

Customer did not leave a comment.

Kimberly Pugliese 
Rating:
4.0

Had tech problems / slow device.

JASON BECK 
Rating:
5.0

Customer did not leave a comment.

Jenneva Meriweather 
Rating:
5.0

Friendly and helpful

Janett Johnson 
Rating:
5.0

Customer did not leave a comment.

Michael Kundrat 
Rating:
5.0

Don’t change anything!!

William Shillingsford 
Rating:
5.0

the best

Alrelis Rosario 
Rating:
3.0

Ramps that slide out for the smaller box trucks. Give me a price cut because of how often I rent the U-Haul trucks. I should get a discount. On top of renting the trucks and vins often, I rent storage units through U-Haul also.

Maci jolley 
Rating:
5.0

Customer did not leave a comment.

ROBERT KELLY 
Rating:
5.0

Fantastic service. Professional staff.

DARLINGTON MAKOR 
Rating:
5.0

Quick drop off and very friendly!

Ronald Morton 
Rating:
5.0

Customer did not leave a comment.

Garrett Cavaliere 
Rating:
4.0

Customer did not leave a comment.

Michael Modica 
Rating:
5.0

Superior Service, Frendly, Competent, Attentive All that with a smile.

Brian Connelly 
Rating:
5.0

Customer did not leave a comment.

Paul Esposato 
Rating:
5.0

Customer did not leave a comment.

John Devitis 
Rating:
5.0

Customer did not leave a comment.

prem bhattarai 
Rating:
5.0

Customer did not leave a comment.

Cheryl Hayes 
Rating:
5.0

Manager was very helpful and friendly.

Nick Cargas 
Rating:
5.0

the staff here is great I rent alot from this location, they are always helpful, polite and easy to work with. I live close it is always a great experience. thank all of you

scott petryshak 
Rating:
5.0

Customer did not leave a comment.

Kevin Stoltz 
Rating:
4.0

Customer did not leave a comment.

Ron Hoy 
Rating:
4.0

Customer did not leave a comment.

James Hinderliter 
Rating:
5.0

Staff was great friendly helpful and accommodating. Thank you

john cosgrove 
Rating:
5.0

Customer did not leave a comment.

Greg Swoyer 
Rating:
5.0

Love it

Pedro Reinoso Martinez 
Rating:
5.0

Customer did not leave a comment.

Steven Mansfield 
Rating:
5.0

Customer service was professional, Highly efficient

Jorja Werner 
Rating:
1.0

The owner was rude.

ASHIS KATUWAL 
Rating:
5.0

Customer did not leave a comment.

Edward Diel 
Rating:
5.0

Customer did not leave a comment.

kevin keister 
Rating:
5.0

Customer did not leave a comment.

Tracey Rash 
Rating:
5.0

My hitch was installed quickly and the assoc was a pleaser to work with!! I only use U HAUL! I do recommend U Haul to anyone in need of their service.

Wm David Carter 
Rating:
4.0

Only negative is they did not do a walk around to look for damage. When I got home I had an email stating to inspect the unit before I leave, When I tried to access the site I could not.

Dale Lyons 
Rating:
5.0

Customer did not leave a comment.

JEFF SEMMERLING 
Rating:
4.0

Very prompt service.

Dennis Magdule 
Rating:
4.0

Everything and everyone was gteat

Wade Le berre  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brandon johnson 
Rating:
5.0

Customer did not leave a comment.

tristan Trayer 
Rating:
5.0

thanks

AIME EMBABA 
Rating:
4.0

Customer did not leave a comment.

James Stewart 
Rating:
5.0

Customer did not leave a comment.

Alan Riggs 
Rating:
5.0

Customer did not leave a comment.

Alan Riggs 
Rating:
5.0

Customer did not leave a comment.

Richard Bradford 
Rating:
4.0

The staff is friendly, but short staffed. The computer was down (interestingly, it was down the last time I used U-Haul). They were able to access things from their phones. I am used to waits and issues when going to U-Haul. Again, not the people, but the organization is a problem.

Kevin Kelly 
Rating:
5.0

When checking in it would be helpful to give a reminder what the clearance is on the truck being rented. I know it seems like the obvious but those of us who are not truck drivers just are not thinking about that issue.

Theodore Brosius 
Rating:
5.0

Customer did not leave a comment.

Jonathan Hoffman 
Rating:
5.0

Super friendly and helpful

Kimberley McDermitt 
Rating:
5.0

Customer did not leave a comment.

EVA ODIAM 
Rating:
5.0

If I need a Uhaul, this location is the one I always choose

Daniel Johnson 
Rating:
5.0

No suggestions to improve the team was quick, polite, and helpful both picking up and dropping off.

JOHN ENGEL 
Rating:
5.0

Customer did not leave a comment.

Landin Comins 
Rating:
4.0

This location does not come up in a Harrisburg search. I know it's there and that is how I found it online. These guys are really good to deal with and they deserve to be put out there more.

Allen Shoff 
Rating:
5.0

Customer did not leave a comment.

Joseph Wells 
Rating:
5.0

Sales associate was efficient and super helpful.

Amybernard richards 
Rating:
5.0

Customer did not leave a comment.

Roger zimmer 
Rating:
5.0

A very helpful and knowledgeable staff

Philip Sallusti 
Rating:
5.0

Customer did not leave a comment.

JUSTIN GARNER 
Rating:
5.0

Customer did not leave a comment.

Kathy Wirth 
Rating:
3.0

Improve the check in/pickup process.

Linda Zerance 
Rating:
5.0

Customer did not leave a comment.

Luis Rosado 
Rating:
4.0

Customer did not leave a comment.

Karen Kirk 
Rating:
5.0

Being able to do everything on the app was easy and much appreciated

Richard Bernstein 
Rating:
4.0

The lady that helped me was top notch customer service

Joe Bolognese 
Rating:
5.0

Customer did not leave a comment.

Lynn Wirrick 
Rating:
5.0

Customer did not leave a comment.

TARA EAST 
Rating:
5.0

Very prompt service!

Michael Griffin 
Rating:
5.0

Customer did not leave a comment.

brian Greenway 
Rating:
4.0

This U-haul location was good. The owner was helpful, equipment worked well and they had what we needed. The U-Haul app is a nightmare. I could not check in to pick up my rental because the app kept crashing. When I brought the vehicle back and began the return process (again through the app due to being after hours) I would get almost all of the way through taking the pictures required for rental return and the app would wipe them all out. This happened no fewer than 8 times before the app completely crashed and now that truck reservation cannot be found on my account.

Vincent Delagrange 
Rating:
3.0

The unit has snow on it I had to clean it off my self and then load car on. And on my way to my location I had a blow out on the trailer. Tires going out can not be helped but was on the side of road for almost 4 hours of my time was to long. There was other uhaul places with in 7. Miles of me with a car hauler there should have just brought me a different trailer

Bill Jackson 
Rating:
5.0

Great customer service!

Thomas Moraski 
Rating:
5.0

Customer did not leave a comment.

Gary HEIM 
Rating:
5.0

No issues. Just needed an enclosed trailer for a few hours and the costs were very reasonable and the staff very friendly. Easy in and out.

Greg Motter 
Rating:
3.0

Customer did not leave a comment.

Michael Knouse 
Rating:
5.0

Very good experience for local 3 hour rental.

Samuel G. Guertin 
Rating:
5.0

Staff were professional and knew their product. Very helpful

mark dumpman 
Rating:
5.0

Great service

Melvin Maycole  |  Online Move In 
Rating:
5.0

The team did a good job checking me out and then checking me in. Smooth operation.

ROBERT MITCHELL 
Rating:
4.0

Staff were friendly and efficient.

Cleland Belin 
Rating:
5.0

Customer did not leave a comment.

Todd Wallace 
Rating:
5.0

Brenda and Michael were very helpful in explaining and hooking up equipment. No issues at all.

Michael Angiolillo 
Rating:
5.0

Get a dog

MARONG BUBA 
Rating:
5.0

Great Service!!

Chad Despino 
Rating:
5.0

Very friendly

YOUSSEF ALLAM 
Rating:
2.0

The truck was in very bad condition and the staff was rude. The guy I dealt with when I dropped it off was a real dick. Not going back to this place.

Charles Hassell 
Rating:
5.0

Customer did not leave a comment.

ramon garcia 
Rating:
4.0

The installer was at another location when I arrived for my appointment and then got stuck in traffic, so I was there longer than initially planned but all the staff were very nice and then once the job was started it was done in a reasonable amount of time.

Jessica Day 
Rating:
5.0

Everything was great thx

ramon garcia 
Rating:
5.0

Customer did not leave a comment.

Ed Stevens 
Rating:
5.0

Customer did not leave a comment.

Chad Despino 
Rating:
5.0

Good service

YOUSSEF ALLAM 
Rating:
1.0

The man who handled my rental and return was nice at first. We spoke about how I moved to PA for law school. He proceeded to tell his colleagues and another customer that he was going to date me because I was “rich”. This is absolutely horrifying.

Candace Richards 
Rating:
5.0

Outstanding customer service. Always a great selection.

Kevin Paul 
Rating:
4.0

Nothing

Brian Martin 
Rating:
5.0

Customer did not leave a comment.

Bryan GIRTON 
Rating:
5.0

I'm not good with names but the lady in charge helped so very well from start to finish :)

William Russo 
Rating:
5.0

Great customer service!!

paul reiber 
Rating:
5.0

Friendly and knowledgeable employees

robert Radie 
Rating:
5.0

Customer did not leave a comment.

Travis Claar 
Rating:
5.0

Just wanted to let them know there was a break light or backup light out.

Danna Deimler 
Rating:
5.0

I'm grateful for the excellent service your team provided from move in to move out, and for the safety and security of the facility.

JILL LEIGH CARR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barb naradko  |  First Impressions 
Rating:
4.0

Staff was friendly, very knowledgeable. They took the time to explain everything to me, sometimes twice! Lol! They were great when we returned everything as well. And explained again how to access my storage unit.

LEEANNA LAWSON  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

roberto marti  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUAN JIMENEZ-CONCEPCION  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Naneyshka Rivera  |  Overall Experience 
Rating:
5.0

I appreciated how helpful and kind both Mike and Darlene were during the process of renting my storage units!

JILL LEIGH CARR  |  First Impressions 
Rating:
5.0

We used the facility for several years. Our products came out in great condition.

Solid Rock Missionary Baptist Church  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kevin littles  |  First Impressions 
Rating:
5.0

Place was very helpful, had free storage for month after arriving. They accommodated my needs, accepted my trailer and storage return with no issues.

Bob Heath  |  First Impressions 
Rating:
5.0

Everything was how expected

Norberto Gonzalaz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike Stann  |  First Impressions 
Rating:
1.0

When I told staff I was moved out they continued to charge me for 7 more months

Sandra Hoffman  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lisa McHugh  |  Overall Experience 
Rating:
5.0

Every person that this facility was very helpful

Riscardo Cruz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Yoko Shannon  |  Overall Experience 
Rating:
5.0

The floor in the unit was not good, cause I had put something’s on the floor and ruined my furniture

Max Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CURRY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tamara Evans  |  Overall Experience 
Rating:
5.0

Kenny was helpful and very respectful. Went above and beyond for me even when I changed unit sizes. Very friendly guy and highly recommended from me.

Deann Hill  |  First Impressions 
Rating:
2.0

The unit had a wasps nest and I was stung by a wasp which I am allergic to and to be medicated quickly. I removed my credit card and it kept taking out charges instead of the card I replaced it with. Then I rented a truck several days before moving all belongings out of the unit and we returned the truck only to receive a letter saying we were late with our storage unit which we had alerted we moved when we turned in the truck.

TANYA REID  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

james richards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sharon Lake  |  Online Move In 
Rating:
5.0

Very helpful staff, very friendly.

Innessa Henry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen Olivas-Gattuso  |  First Impressions 
Rating:
3.0

There were no signs indicating location for the garbage bins.

BEATRIZ CORRADETTI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Barefield  |  Overall Experience 
Rating:
1.0

I prepaid for 4 months and moved out before the 3rd month and they did not give me my refund for the last month. Don't ever pre pay!

WILSON PO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dawon Henderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIC JONES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jorge Enriquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILSON PO  |  First Impressions 
Rating:
5.0

Shawna was friendly, and efficient. She made the quick visit a great experience

ERIC JONES  |  First Impressions 
Rating:
5.0

You have the best store manger ever shawna is excellent, went above and behond to help me with my move.

IGOR PLETNER  |  First Impressions 
Rating:
5.0

All the staff were wonderful to deal with and very helpful in answering any questions. Although they were sometimes busy, I was always greeted pleasantly and professionally.

Lori Ricard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Sword  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Breonna Spriggs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEXANDERLANGSTO JACKSON  |  Overall Experience 
Rating:
1.0

Overpriced on storage and uhaul truck rental.

AUSTIN WATERS  |  Overall Experience 
Rating:
5.0

Move-in experience was great! Ethan took care of the issues with first storage unit. Very helpful in making this a 5-star experience. New storage unit met my needs and then some; highly recommended.

John Sword  |  First Impressions 
Rating:
3.0

I was very disappointed in the dimensions of unit 1261. Due to an 2' x 1' outcropping on back wall along with wooden crossbeams along the top. It is at best 4' x 5' x ~6.5'. This is not a dispute; rather, an observation about misinformation in the unit description. I expect a call from representative to correct this issue. Three stars as average for move in ease vs. not as stated in description.

John Sword  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Myint Htay  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BEATRIZ CORRADETTI  |  First Impressions 
Rating:
1.0

Tried to charge me for free storage lost the reservation how do you get to smaller rooms

Glenn Belcher  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Neil Sunkel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Schaffer Stewart  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Max Gonzalez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHELE OLSON  |  First Impressions 
Rating:
5.0

Ethan was very friendly & knowledgeable. Very excellent service.

Valerie Steinbaugh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRIS KENDRA  |  Overall Experience 
Rating:
5.0

Everyone was very helpful! Madyyson went above and beyond to assist!

Roseanna McClenachan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE WRIGHT  |  First Impressions 
Rating:
2.0

Was never given a fob the alarm goes off but no one gets alerted Could just open door to area and anyone could walk into area, not secure at all No one answers phone at office Took over 2 weeks and then finally had to go to close out order No one returns calls

Christine Burfete  |  Overall Experience 
Rating:
5.0

My only issue was that my storage facility was not available externally, but that was just a misunderstanding on my part. It was clearly labeled as interior, so I don't know what I was thinking, but I will know in the future!

Kevin Myers  |  First Impressions 
Rating:
3.0

The experience with the storage unit was excellent. The move out experience on your website was horrible. Every time I got done with the process, the final screen would say my session had expired. I tried using the chat and after the tech read my problem, she disconnected the chat. I verified I was still online so internet was not the issue. I tried from both my cell phone Via cell tower and my laptop via cable modem. I finally had to go to the store in person to move out.

Eric White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GRANT WAREHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN KIENHOLZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lakisha Holmes  |  Overall Experience 
Rating:
2.0

The two gentlemen at the counter were unprofessional like they didn’t really care! And the card reader system didn’t work. Paying $170mo for storage You would spect a nice customer service!!!

Edgar Cubias  |  First Impressions 
Rating:
5.0

Only issues was that every time I opened the units door the alarm sounded. I assume my card was not reading as it should. Not a problem for me, if an alarm sounds, does anyone come to investigate?

charles zeigler  |  Overall Experience 
Rating:
3.0

Pass card did swipe at test but failed at storage entrance. Alarm went off at opening of unit. With that said no one came to see why alarm sounded?????

charles zeigler  |  First Impressions 
Rating:
4.0

Seem to have a pest issue at the end.

William Austin  |  Overall Experience 
Rating:
3.0

Didn't like that I had to pay for a lock from you when I was told I could use my own lock.

William Austin  |  First Impressions 
Rating:
5.0

The facility was a great place to store some boxes and other items while moving in to my new house.

Mack Middendorf  |  Overall Experience 
Rating:
1.0

The "men" who worked in the office were rude and condescending. I will never rent for the U-Haul on Allentown Blvd again and I wake sure my friends do not either.

Marsha Smith  |  Overall Experience 
Rating:
5.0

My service was excellent and appreciated the assistance I received.

Patty Mackavage  |  Reservation 
Rating:
4.0

Nice guys! Prompt service!

Erin Slabonik  |  Reservation 
Rating:
5.0

Easy and convenient. Janie

Janie Jeskey  |  Reservation 
Rating:
1.0

Resolve? Try to reach them. Rented a storage unit. Load in. Door bent. Lock won’t fit. Call only number given. Back thru call center. Who sends a message. I wait. Workers. Rude. Idiots.

Jay Murray  |  Reservation 
Rating:
5.0

My overall experience was very professional, yet friendly. Everything staff member I dealt with both in Toms River, NJ and Harrisburg, PA were very knowledgeable, helpful, they went out of their way

Francine Case  |  Overall Experience 
Rating:
2.0

I believe I was robbed! I was told I would receive a refund by the staff. I should have received a pro rated refund for usages not used. The staff needs to keep their communication straight.

edward cross  |  Overall Experience 
Rating:
3.0

....

Sarah Fields  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Propane

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