Customer Reviews for U-Haul Moving & Storage of East Mesa

782 reviews

6215-6247 E Main St   Mesa, AZ 85205
(Just east of Recker Rd on Main St - south side of the street)

(480) 830-0150

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(480) 830-0150

6215-6247 E Main St
Mesa, AZ 85205
(Just east of Recker Rd on Main St - south side of the street)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

walter p.  |  First Impressions 
Rating:
5.0

Sweep out the trailer. The sign says "avoid $15 charge by cleaning prior to returning". I chose to clean prior to loading so as not to soil my belongings.

Kevin B. 
Rating:
5.0

I called a local branch where I preferred renting - to keep my round-trip miles as low as possible. I was xferred to corporate reservations. Agent placed my rental with a location 3 miles further out of my way (6 total), and she failed to mention the arbitrary locatiob change. This caused both tardiness, hassle, and unneccessary added expense.PLEASE have your agents COMMUNICATE SUCH CHANGES BOTH VERBALLY AND IN LARGE FONT TEXT!

jack K. 
Rating:
3.0

The truck had issues with the "service advance trac" for over half my trip. This shut off the cruise control and hill decent. I had to manually downshift to keep from burning out the brakes

curtis F. 
Rating:
5.0

Thank you for following through on all delivery promises.

TAWNIA K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT W.  |  First Impressions 
Rating:
5.0

Customer service was awesome friendly people, very helpful. I will use uhaul for all my moving needs.thank you

Reynaldo M. 
Rating:
5.0

Well....the staff member that received my truck, Madison was excellent. Competent friendly and professional. The one that checked me out I thought was not the most personable. She didn't seem friendly and I thought she treated the male customer much more professionally. Just saying ....I didn't like the check out process with her and I felt uncomfortable.

Suzette L. 
Rating:
5.0

I would prefer to pick up my dolly where I originally reserved it. The facility where you sent me was fine just far away.

Carole V. 
Rating:
4.0

The facility was clean overall, and the customer service I received on the last day of rental was exceptional. I don't know if the lady who helped me during the close out process is a manager at the location but she went above and beyond with her excellent customer service since I had encountered a poor service prior to my closeout date. Because of her and the cleanliness of the facility I will continue to conduct business with Uhaul and recommend their services to others👌.

marie y.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James M. 
Rating:
2.0

Customer service getting me into the Pickup truckI required was quick and easy but customer service during rental period when needing additional days with vehicle was horrible and confusing.

Abraham P. 
Rating:
5.0

Customer did not leave a comment.

Adrienne T.  |  Overall Experience 
Rating:
1.0

Close your doors chill off everything you people suck

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Fredrick A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latonya E.  |  First Impressions 
Rating:
5.0

Awesome staff perfect location with amazing hours for after hours access!!!! Staff exceeds expectations and they are absolutely the best team around the area

JONATHAN P.  |  Overall Experience 
Rating:
3.0

Really needed a dolly.. no location had them, was sent to different locations that stated they had them, only to find out when I got there, they didn't. Had to rent one for 4x the price at Home Depot.

Mailani F. 
Rating:
5.0

Customer did not leave a comment.

SCOTT P. 
Rating:
5.0

While we had closer places, we liked the ratings for this location. Plus, they had everything we needed for the move. I would like to thank the staff, in particular Madison, for being friendly. No issues and we had to extend 4 days, so I was hoping we didn't need to bring the truck back, but instead, I was able to extend with no issues.

David C. 
Rating:
5.0

Customer did not leave a comment.

Ashley H.  |  Overall Experience 
Rating:
1.0

Front counter attendant had absolutely no customer service skills, was rude and literally handed me keys and walked out of the store. I had to wait for her to come back in to let me know everything was done. I had to come back in after that because the app was assigned to another truck and thankfully I think she was the manager fixed that. I wish I would have seen the other girls name tag. She should not be working with people AT ALL.

Philip L. 
Rating:
4.0

The check in process wasn’t perfect. There was no manager and the gals didn’t know how to check me in from my reservation. They were both new and there wasn’t adequate training it seemed. Other than that, it was just perfect.

Christopher C.  |  Overall Experience 
Rating:
4.0

It was hood

Lamont C. 
Rating:
3.0

Pricing was different with the call center, online and in the actual store

ROBERT H. 
Rating:
5.0

The experience was great. Madison was helpful and efficient.

WILLIAM A. 
Rating:
4.0

Ubox placed on non paved area couldn't use cart to unload boxes had too use truck to move goods

Leo B. 
Rating:
5.0

Customer did not leave a comment.

Eula B. 
Rating:
5.0

Customer did not leave a comment.

larry W. 
Rating:
5.0

Nothing. They were super quick while also being friendly on the pick up and drop off. Will rent with them again in the future.

Dawn H. 
Rating:
3.0

Everything was fine and easy but I rented a dolly and when I got there they said they don't have them at that facility

Sheila V. 
Rating:
5.0

Good customer service

Sharon D. 
Rating:
5.0

The truck that I rented smelled like someone smoked 100 packs of cigarettes in there. It literally made me sick. I had to cancel my entire reservation. Customer service was great though. They were very pleasant and very helpful.

Austin G. 
Rating:
5.0

Customer did not leave a comment.

Domonique M.  |  Overall Experience 
Rating:
5.0

Not a thing, the people at the store are you Great and they go above and beyond their job duties to make sure your experience is good and Thank you very much, you guys are appreciated

patricia B. 
Rating:
5.0

Everybody that I spoke with their U-Haul was very helpful. They knew what to do I didn’t. Thank you.

Patricia M.  |  Overall Experience 
Rating:
5.0

Due to an emergency, the only person on site qualified to load my U-box onto the trailer for pick up was not available. Someone from a different site was called to come and take care of it... resulting in a 3-hour delivery delay. It happens! Not being critical. The staff kept me appraised of the situation. Just unfortunate that there are not more qualified at that site.

Ruth A. 
Rating:
4.0

Customer did not leave a comment.

Julius T. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Awesome people. Cameron especially!!

RAYMOND H. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
2.0

What a mess. First, I rented a truck through Uhaul online. The day of the rental, the pick up location changed therefore, my pickup time was late. I got the truck and signed the estimate, completed the short move, gased up the truck and I safely returned the truck within 3.5 hours. The next day I got a call from Uhaul stating that I was 14 hours overdue to return the truck! Apparently someone had checked the truck in but didn't complete the process properly. The representative did apologize. Now tonight, it appears I have also been charged for those extra 14 hours as I was billed for twice the amount of what I should have been charged!!! I have asked that I get credited for the overcharge... we'll see how that goes.

Margie L. 
Rating:
5.0

Customer did not leave a comment.

Cecile D. 
Rating:
5.0

Nothing the sales associate she was amazing

Andrew C. 
Rating:
3.0

Customer did not leave a comment.

Luis A. 
Rating:
5.0

Pleasant employee and easy rental and return.

Roland T. 
Rating:
5.0

Great service from your employees.

raelene T. 
Rating:
5.0

Customer did not leave a comment.

Brooks N. 
Rating:
5.0

More people working Counter for quicker check in and check out

RAY S. 
Rating:
5.0

Customer did not leave a comment.

Ron M.  |  Overall Experience 
Rating:
5.0

Everything was Great

BOB M. 
Rating:
4.0

The driver door didn't close right ! I told them about it so they could take care of it . The customer service was 100% I would recommend it

REBECCA P. 
Rating:
5.0

Everything was fine. The first U haul dealer didn't have the pickup I need so U Haul called me and said this location would have it. That location actually called me too, so I would know the order was at their store.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
4.0

I spent the time and effort to complete all the online check-in requirements; however, NONE of it was present in the systems when I arrived. I had to enter all the information in again with the sales associate.

DAVID R. 
Rating:
5.0

This location always has what I'm looking for! Very friendly staff!

Jamie R. 
Rating:
4.0

Customer did not leave a comment.

DAVID L.  |  First Impressions 
Rating:
5.0

Amber is a great manager. She was very helpful and polite. Ill use this location again

Nick K.  |  Overall Experience 
Rating:
5.0

Everyone working at the store were helpful and friendly. They made the experience of renting easy. You have a quality team at that location!

James G. 
Rating:
5.0

The employee that assisted us was terrific. We returned the trailer right at closing time but he didn't complain and was very professional and helpful. I hate to do that to anyone but our task took longer than expected. I was grateful for his good customer service.

Lance S. 
Rating:
3.0

The truck we rented reeked of cigarette smoke despite the sticker on the window saying no smoking. It was awful. There should be a fine for smoking in the vehicle like in a hotel room. The smell will never come out. Also we were told the tank was 3/4 full when in fact it only had just over a half a tank. Had we not taken a picture of the fuel gage we would have had no proof. The gentlemen that helped us was outstanding!!

Randy M. 
Rating:
5.0

This was the second rental in less than a month. The process is horrible, both times I had issues getting my truck. The second time for this particular survey I arrived at the designated location only to find there were no trucks or equipment. I had to drive 15 min away to a second location to get my truck and still did not have all my equipment. Ended up having to use a furniture dolly because no appliance dolly was available like I had ordered.

BOBBY W. 
Rating:
4.0

I went to drop off my keys before they closed and no one was there to assist just don't want to get charged for a second day

linda T. 
Rating:
5.0

Great prompt service.

KEITH G. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
4.0

I will rent again here if I have the need. Amber was friendly and efficient and a pleasure to work with. The office was very clean and appeared well organized.

Steve E. 
Rating:
5.0

The people were great. Got what I needed when I neede it. They were very helpful and accommodating. Also hired labor through U-Haul. Thoroughly great experience. Would do it again if necessary. Highly recommend.

Patricia P. 
Rating:
3.0

Have plenty of well trained staff. At 1630 hrs there was only one clerk. He was the only staff member there. Some customers were waiting over a hour to be helped.

Philip B. 
Rating:
5.0

Amber Clayton is one of the most knowledgeable, hard working and fast agent I have ever delt with. She really needs more employees to help her!

Don M. 
Rating:
5.0

Not a thing. Manager there is always super friendly and quick. We rent 2-3 times a month for our business and it's always a great experience.

Dawn H. 
Rating:
4.0

I never received my statement after returning the van to U-Haul.

Lester O. 
Rating:
5.0

Customer did not leave a comment.

Stacy S. 
Rating:
5.0

Worked with Amber on pick up. Exceptional! Polite, knowledgeable and professional. On pick up and return, it was a very easy transaction.

Ed K. 
Rating:
2.0

Maybe Amber should be called Amber Heard, because she's so short staffed, perhaps her employees don't feel “heard.” Also, train your few current employees on the forklift and you wouldn't have to be a martyr. One gets the impression that Amber sucks up to management, while kicking down toward employees and vendors. All smiles, yet no common sense or flexibility. One is left to wonder how a person can potentially open a new store for a corporation, without the interpersonal touch required to keep a staff interested or engaged. Imagine humoring somebody and waiting extra time for your visit to serve as a live training session, only to be nickle and dimed to cater to an ambitious manager's personal interests. There are nearby stores on Main st. people should consider instead. Drive that extra mile. U-Haul is excellent in general, but this store has issues. Thank you

Spenser M. 
Rating:
3.0

Need to get more experienced people at this location

Michael D. 
Rating:
5.0

Customer did not leave a comment.

BRIAN H. 
Rating:
5.0

Nicely done!

JEFFREY H. 
Rating:
5.0

Nothing. Amber is awesome.

Craig C. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

thomas M. 
Rating:
5.0

Thank you for having such good customer service. Friendly and kind.

Laura I. 
Rating:
1.0

It was Secure all right key card didn't work well so I got charged for not even using it.

Camille W.  |  Overall Experience 
Rating:
5.0

Amber was very helpful very professional location. Very satisfied with you guys made my moving so much easier recommendation in the future install USB phone charger into dashboard.

MICHAEL D. 
Rating:
5.0

This U haul location was convenient and very friendly. I placed my order online and then picked up the trailer. Easy breezy.

Theresa A. 
Rating:
5.0

Customer did not leave a comment.

Nouvriet B. 
Rating:
4.0

Customer did not leave a comment.

Greg W. 
Rating:
5.0

,..

JOHN A. 
Rating:
5.0

Customer did not leave a comment.

Mary A. 
Rating:
4.0

I was told to go to Shoppers Supply to pick up my rental on the 24th. When I arrived I was told the kiosk was closed that day. Called U-Haul and was told I could finish pickup process with my phone which I did and was told there is a lock box in the van, well no lock box in the van! Now they send me over to a nearby U-Haul center where I had to pickup the van. Was suppose to pickup originally at 9:30 and didn't get the van till 10:45! Every time I use U-Haul there is some kind of issue! If there was someone else in the area I could use I would. Very disappointing using your service!

Michael O. 
Rating:
5.0

This location is always amazing to work with and we rent trucks quite a bit to move our photography equipment around to pop up studios. We have tried other locations that are a bit closer to us but the equipment was not as clean nor were they as friendly. I will always drive the extra 10 minutes to get to this location because they are reliable, friendly and quick!

Dawn H. 
Rating:
1.0

The most disappointing experience ever! If you need a moving truck, better skip this location, there are many others Uhaul nearby. The individual who was working there on 11/18/23 as well as the person she called(supposedly help us in answering questions) were rude, disrespectful, dishonest and definitely with zero idea what Customer Service means! We placed our order online with mobile pick-up option. When we arrived to pick up the truck, it wasn't ready at all, so we had to deal with this awfully disrespectful lady who doesn't even know how to pull online reservation but sure knows how to call her supposedly supervisor, who also instead of fixing the problem, replied if we don't like something we can leave. That's after we placed our order several days prior and lined up all movers. Instead of pulling our reservation, She started new order and wasted another 30 min of our time. We also ordered a dozen of blankets, she just threw a bag outside. We were happy to finally leave that terrible place, however, when we began to load the furniture, we discovered that "the nice lady" actually gave us 6 blankets instead of 12. Thank God, we picked a different drop off location, so we don't have to deal with her rude face again! Stay Away!

Julia K. 
Rating:
5.0

A nice clean facility, and the truck was clean too, however, it was a major pain that the truck was booked at the McKellips location. Unless you check your emails constantly, and who wants to be doing that on moving day! This made for an extra 30 minutes driving time while we're paying movers to sit around and wait for the truck and an extra 30 minutes at the end of the move. Not sure why a truck wasn't available at McKellips or even an offer for a larger one. Other than that, the truck was clean

Sandra T. 
Rating:
4.0

I am sold on this method o f m oving! So much easier and cost effective than using a truck.

Teresa T. 
Rating:
5.0

Customer did not leave a comment.

chuck K. 
Rating:
5.0

Customer did not leave a comment.

Mike L. 
Rating:
5.0

I received fast and courteous service. I will use them again.

Douglas M. 
Rating:
5.0

I had asked for a clean trailer and we got it for use in the Veterans Day parade in Apache Junction. Good job

Bonny P. 
Rating:
5.0

Customer did not leave a comment.

Doris W.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

LARRY R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vicki P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sunshyne C.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

BRADLEY S. 
Rating:
5.0

Outstanding with checking in and checking out! Very friendly and professional.

Vicki S. 
Rating:
5.0

Customer did not leave a comment.

Nick C. 
Rating:
5.0

Customer did not leave a comment.

Helen H. 
Rating:
5.0

Sales associate Amber was a delight and very helpful in getting everything set up for me and my driver. Excellent customer service!

Eliza C. 
Rating:
5.0

I had a great experience! Customer service was exceptional and the rental truck was pristine. I will definitely visit your Uhaul location again in the future.

Tia N. 
Rating:
5.0

Customer did not leave a comment.

Gina N. 
Rating:
4.0

Very busy for one person but she did very well

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

Friendly knowledgeable staff.

Debi G. 
Rating:
5.0

The employee that assisted me was very nice, courteous and helpful

CINDY G.  |  First Impressions 
Rating:
5.0

Prices kept going up

Margret M.  |  Overall Experience 
Rating:
4.0

I have no issues with this location

jody A. 
Rating:
5.0

Have more than one Rep working on a Saturday. She had to hook up trailers while line increased. She was amazing but it was a longer wait than I ever experience.

Shirley H. 
Rating:
5.0

Customer did not leave a comment.

ed f.  |  First Impressions 
Rating:
5.0

The uhaul was dirty when given to me

teresa M. 
Rating:
5.0

Dylan was fantastic with his knowledge and kindness. Good job Dylan.👍

William V. 
Rating:
5.0

Everything went well.

Rowdy W. 
Rating:
5.0

Great customer service. Assisted me with everything I needed.

Latarsha C. 
Rating:
5.0

Computer was running slowly and rebooted itself requiring staff to have to reenter all our info and also required us to retake our photos on the phone app twice. In spite of that employee was very pleasant and professional. Recommend you get provide you excellent staff with better equipment to do their job more effectively and efficiently.

Janice Z. 
Rating:
5.0

Amber was my contact and did a superb job in all aspects of my U-Haul experience. Seems a very valuable, knowledgeable and accommodating manager.

JAMES F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JAMES B.  |  First Impressions 
Rating:
5.0

Amber, in the office, was so very helpful and pleasant to deal with…not only here in Mesa, AZ but also from SC as I made arrangements for my move…my dealings with the UHaul in SC was much less than good

Phylis E.  |  Overall Experience 
Rating:
4.0

Your move out date is wrong I was OUT OF SAID STORAGE BY 9-16-2023 which was my due date for next months bill I'm not working at this time therefore I had to vacate my storage room at this time hopefully in the near future I can reestablish another unit in the near future thanx for your understanding have a great day thanx again

Brad S.  |  Overall Experience 
Rating:
5.0

Amber is fantastic I only moved out because of location as I moved far away.

Rebecca P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth B.  |  Overall Experience 
Rating:
5.0

It's been a great place. Very kind, clean, friendly and a good value. I am grateful I had them for the years I did. Thank you all! Aloha from Maui 🤙🫶🏼🌴

RENEE S.  |  Overall Experience 
Rating:
5.0

Wonderful staff and management.

LUCA H.  |  First Impressions 
Rating:
5.0

Very clean and very friendly high recommend

ANGEL S.  |  First Impressions 
Rating:
5.0

I have another storage unit with public storage and want to move my stuff from there to over here but there isn't a unit big enough available. I'm on a waiting list but there are other people before me. It would be nice if they were more units available in case someone needs to upgrade to a bigger unit.

Michelle L.  |  First Impressions 
Rating:
2.0

None at this time.

STEPHANIE M.  |  Overall Experience 
Rating:
5.0

Good people and very knowledgeable!

Graham P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAVID H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Robert K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara B.  |  First Impressions 
Rating:
3.0

The storage facility where my unit is is warmer than expected and warmed than the other unit at another facility. The gentleman that checked us in was very helpful and polite and efficient.

Paula L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Van Y.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLES B.  |  Overall Experience 
Rating:
5.0

Amber was always helpful. As we're all the staff.

Mike H.  |  Overall Experience 
Rating:
5.0

Well maintained and clean, always. Staff and management are all friendly and helpful.

Lisa M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard B.  |  Overall Experience 
Rating:
5.0

Get customer service

Jennifer S.  |  First Impressions 
Rating:
5.0

Amber is very friendly and helpful. If I need to store things in the future will be back! Thank You!

ron b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diana c.  |  Overall Experience 
Rating:
5.0

Josh was very nice and helpful.

Sylvie B.  |  First Impressions 
Rating:
5.0

The young lady who waited on me was very professional, polite and helpful.

Nancy I.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rustan S.  |  Overall Experience 
Rating:
5.0

Amber is very helpful ,competent,and friendly.

Mike H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SCOTT B.  |  Overall Experience 
Rating:
5.0

Amber and Josh were very friendly and accommodating. Much appreciated. Excellent service.

Trinnie R.  |  Overall Experience 
Rating:
4.0

I will give the manager a huge shout out saving a customer with grace! My first visit was awful due to the staff member there that day, but the manager was excellent, followed up right away after my complaint and I'm happy with my unit.

Michelle S.  |  First Impressions 
Rating:
5.0

The customer service is outstanding! Amber and Josh and their staff were always friendly and professional as well as accommodating. Would definitely recommend this facility!

Cameil K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ellie D.  |  Overall Experience 
Rating:
4.0

We started renting a space when the location opened. We've rarely encountered any really helpful or great employees. Most of the time, the staff has seemed bored or hard to find. We often have to wait at the counter for someone to come help us, which is odd because it's not like there have been trucks or other things to keep them busy. For storage, there are two sections. We've had a room in both. The new section is extremely inconvenient as there are no close ramps to the entrance to wheel up carts or dollies to move stuff. There are never any carts in that section, so anytime we wanted to move anything, we had to go to the older section to get a cart. Then it was hit or miss if the door was open because our code didn't work on that side. If it wasn't open, it was difficult to find staff around. This would cause a quick 5-10 min trip to last 30-45 minutes just waiting or looking for carts. Homeless has always been a problem, but the last year or so has been worse. Everytime I've gone there, there are numerous homeless people living out of their units. They especially like the rooms on the far end as I see them take turns going from the room to the empty field next to the location. Animals are frequently in and around the storage as well as they use they hog the carts so none are available. Lastly, the parking lot is a mess. It appears that there is some remodeling happening now and I hope that the parking lot is one of them. It's filled with pot holes uneven surfaces, so I hope that is something that will be addressed.

Stephanie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Esther T.  |  Overall Experience 
Rating:
5.0

This facility was clean and well lit. Staff was very helpful. I had easy access to my storage.

Tammie M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory M.  |  First Impressions 
Rating:
5.0

Manager Kris very helpful

MARICEL S.  |  First Impressions 
Rating:
5.0

Never had any problems, clean facility and helpful staff. Good place to rent a 10'x10' box.

Joshua P.  |  Overall Experience 
Rating:
5.0

Kristen was great she is definitely an asset to your company thanks kristen

Donna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katherine H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCOTT B.  |  First Impressions 
Rating:
5.0

Had some system challenges checking in, but was not a problem for me

Richard T.  |  First Impressions 
Rating:
5.0

No problems all was good

bob q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin P.  |  Overall Experience 
Rating:
5.0

All the staff are great, helpful land very professional.

Joe B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Renee A.  |  First Impressions 
Rating:
4.0

I actually did have a friend of mine move into my old unit from another storage company as it was a better deal for him. how about some type of reward system for referrals?! I NEEDED to get into my unit a couple nights ago and couldn't because office was closed. Should be able to get into our units at any time!

GERALD L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Katelynn Z.  |  Overall Experience 
Rating:
3.0

Fire alarm kept going off periodically. Didn't have any carts at one point.

Michael B.  |  Overall Experience 
Rating:
3.0

The door system is completely stupid. I could swipe the wrong side and get a Denied error and the door would still open. Plus having two different swiping kiosk on opposite sides of the door is just weird and confusing to most. Bathroom needs cleaned more often. Employees need more training in some areas. Other than that it is a good location and I would rent again. Need more trucks to rent too.

Christopher R.  |  Overall Experience 
Rating:
5.0

Thanks for your servives!

Edison Q.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ann B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DIANE S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Candace M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Darrel T.  |  Overall Experience 
Rating:
3.0

The location is unsafe.

teressa c.  |  Overall Experience 
Rating:
5.0

When moving U-Haul is my only choice.

Joyce P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

terry p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Philip K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol C.  |  Online Move In 
Rating:
5.0

Manager was awesome, huge help. Staff as well.

Scott M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia l.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Robert F.  |  First Impressions 
Rating:
5.0

The experience with your store Mgr. was outstanding. A joy to work with.

DENNIS M.  |  First Impressions 
Rating:
5.0

Nina was great

Gary D.  |  First Impressions 
Rating:
5.0

Great customer service and the location of my storage perfect.

Dasha S.  |  First Impressions 
Rating:
5.0

do I get refind for days not used but paid for

Sharon L.  |  Overall Experience 
Rating:
5.0

GREAT FACILITY!! IF I NEED A STORAGE UNIT AGAIN, I'LL BE BACK, SAID ARNOLD.🙂

Carmaline S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

marcy s.  |  Overall Experience 
Rating:
5.0

The few months I had used u-haul for my overflow of items upon moving to Arizona were very satisfactory.

Margaret N.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ryan B.  |  Overall Experience 
Rating:
4.0

I rented at this location because it was climate controlled inside the units and was the only one available. What I liked about this Uhaul is that the manager, Kris is on site and is monitoring the area. The employees appear to be helpful. There is an apparent issue with some individuals that try to hang out there ( possibly homeless) and Kris addressed it while I was moving my belongings out. There are video cameras in their office, so the employees can see what is happening inside the large facility. The manager, Kris appears to be working hard to keep the location clean and secure.

Cindy K.  |  Overall Experience 
Rating:
3.0

Only average due to mass confusion on getting the unit, then the insuing follies getting it fixed.

john s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lina C.  |  Overall Experience 
Rating:
5.0

Everyone has been so courteous and helpful. I greatly appreciate the special attention and time that was spent on my needs. Thank you so much.

Gail L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

david p.  |  Overall Experience 
Rating:
5.0

We were very pleased with this clean, secure, well lit facility and with the office personnel.

Robert F.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONNA B.  |  Overall Experience 
Rating:
5.0

I loved U-Haul Storage. Friendly staff & Reasonably priced. Would have stayed if they had a larger storage unit available. Really didn’t want to leave.

Terri R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Yvonne E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fernando R.  |  Overall Experience 
Rating:
5.0

Staff was outstanding. When I arrived a staff member greeted me, explained that he was being trained and as asked if I would mind waiting for his supervisor to return. I agreed and the test went fast and painless. The trainer tutored the new hire through the ins and outs of the computer system. Thanks to them both for an outstanding experience!

thomas B.  |  First Impressions 
Rating:
5.0

Friendly, helpful staff. Convenient storage location in the facility, with easy access.

Richard M.  |  First Impressions 
Rating:
4.0

The manager was very friendly. On arrival, my unit was still dirty but she moved me right away to a different until.

Sacha H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alex A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Moshe M.  |  Overall Experience 
Rating:
5.0

Appreciated all staff at this U-Haul facility as they were very attentive to my concerns or needs. Thank you

George S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kodee P.  |  First Impressions 
Rating:
5.0

Not a single person here has made me feel good unwelcome. The place is well kept and hours are perfect.

danielle t.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George S.  |  First Impressions 
Rating:
5.0

Staff was great. Very helpful.

Eric B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LISA D.  |  Overall Experience 
Rating:
5.0

Great company. Hector and Kris were very helpful and and we appreciated that.

George S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

daniel w.  |  First Impressions 
Rating:
5.0

This is without a doubt the best ever Uhaul in the entire state Karstin and Chris working two different locations have been caring and understanding to my needs . They show there genuine concern and sympathy for the hardship I am going through. Attention Uhaul these two are extant, it was like the wsy business was like back in the 70's & 80's. God bless you two.

michael j.  |  First Impressions 
Rating:
5.0

Thank you Chris

janean b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul S.  |  Overall Experience 
Rating:
5.0

Kris is very knowledgeable at his job. He was so courteous and so polite. Because of him we are now your customer. We are happy with the service we received.

Danielle C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Vincent Q.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Fernando R.  |  First Impressions 
Rating:
1.0

Agent at the store was nice but he was alone and overwhelmed. He didnt know how to use his software and he was trying to talk us out of renting there, claiming there is month long writing list. He also said there are a lot of security issues there. He took a phone call and didnt even tell us where to go and just let us wander around until we figured it out. The unit was filthy and sticky but he couldnt clean it bc he was the only one at the store.

Christina A.  |  Overall Experience 
Rating:
5.0

Lupe and manager (forgot her name sorry) were very helpful and solved a few challenges I was having. Thankyou.

paul p.  |  First Impressions 
Rating:
5.0

Unfortunately, the online staff are not familiar with the availability of rooms as they tried to help me with reservations. I thought I had reserved two 10x10 x10 and they were not available when I arrived. The man on sight, Lupe, did everything to help accommodate me and he finally worked it out. He was all alone with many customers all interrupting one another but Lupe did a great job in spite of them. Lupe deserves a raise and/or a promotion. The facility is clean and very comfortable in the AZ heat. I believe my possessions are safely stored. Thank you!

JACQUELINE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joanna C.  |  First Impressions 
Rating:
3.0

Was unhappy, because when I called in to rent a truck, and get a Uhaul storage was told I got one month free for renting a truck,when I picked up the truck, again I was told I would get one month free. When I got to the storage, they told me no, they said I wasn’t long distance driver, and I needed a certificate, so I was charged for the month, was very unhappy cause I was lied to, but anyways I needed the storage.no big deal, I’m good

maria m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

P Mary M.  |  Online Move In 
Rating:
5.0

Chris did an excellent job of helping me.

gail L.  |  Overall Experience 
Rating:
3.0

The bathroom was pretty dirty and didn't have any supplies. There was broken glass in front of a door other than that it was clean. The doors were hard to work with because they weren't automatic but I guess the facility is new and once that changes it will be better.

Tiffany M.  |  First Impressions 
Rating:
5.0

Everything was great, however I did not get a email about gaining access to the location or a map of where the unit is located.

Kris O.  |  Online Move In 
Rating:
1.0

I moved my items to a Uhaul the same day and learned their climate controlled environment really was a joke and the hall had ac, but the unit was not climate controlled and was an oven with the walls and ceiling being aluminum. There was not a functioning light. My intuition told me to look for another Uhaul and I was referred to your location from a Uhaul in Gilbert. The same day I moved my belongings into the first Uhaul off of Lindsey and Main, I drove to your location and met with Lupe. Lupe was certain that there were not any available units, but saw how desperate I was to get my personal property out of a baking oven and into a true climate controlled environment. Lupe and Chris walked the entire structure and found one available unit. The black trim on the bottom of the door was stripped and the silver hinges were slightly broken, but I did not sweat that because I knew my items would be in a better facility at your location. I appreciated Lupe and Chris going over and beyond and physically walking the entire Uhaul facility to help me. I moved my stuff from Uhaul poorly ran to a Uhaul well ran, all in the same day. Lupe is a hard worker. I requested a bigger unit when one opens up as I understand Uhaul is adding additional units. I hope my reservation for that unit remains. Thank you for the great service.

Cindy K.  |  First Impressions 
Rating:
3.0

I had so many problems with autopay and was charged late fees on more than one occasion; I was told that the charges would be reversed and they never were.

Kimberly M.  |  Overall Experience 
Rating:
5.0

Very friendly and good customer service

Kathryn M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary N.  |  Overall Experience 
Rating:
5.0

Even though I rented the unit for a short period of time, the staff was helpful, unit was easily accessible and I’d I ever need to store anything again, I’ll certainly be back! Thank you.....

Judy P.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Jessica S.  |  Overall Experience 
Rating:
1.0

The store owner was so rude to me I could not believe it. Very disrespectful to customers.

Jacquelyn H.  |  Overall Experience 
Rating:
5.0

Stop sending me emails

JACK D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PATRICIA H.  |  Overall Experience 
Rating:
5.0

Brian was extremely helpful! He was able to change the size of the unit I had booked on-line without too much difficulty. Thanks Brian....

Judy P.  |  First Impressions 
Rating:
5.0

Brian was terrific and very helpful

Richard B.  |  First Impressions 
Rating:
5.0

Carol is so helpful and friendly

PATRICIA H.  |  First Impressions 
Rating:
4.0

From time to time I observed homeless people in and around the facility. Carol concerned and very helpful regarding the customers needs & transactions with U-Haul.

Lawrence K.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ann F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jack O.  |  Overall Experience 
Rating:
5.0

Carol was friendly, caring and great to work with.

Michael Y.  |  First Impressions 
Rating:
5.0

Friendly staff According to a employee there was a lock on my space that had to be cut off for me to occupy the unit

Mary N.  |  First Impressions 
Rating:
5.0

The MANAGER when I checked was so very nice and polite to me I checked out on January 15 th I would definitely use this facility again THANK YOU VERY MUCH !!!!

Jacquelyn H.  |  Overall Experience 
Rating:
5.0

The staff was very friendly and efficient. My husband and I felt taken care of.

DeAnna H.  |  First Impressions 
Rating:
5.0

Manager (carol?) was helpful, knowledgeable and her associate (lupe) was great also.

gaytha b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Matthew T.  |  First Impressions 
Rating:
5.0

They are awesome!

Stephan K.  |  Overall Experience 
Rating:
4.0

When going after office hours i would see people inside units. It looked like they were living in the unit but when I would walk by they would leave right away. Other then that all my items were safe and the storage units were very clean.

Lucas B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Delmar L.  |  Online Move In 
Rating:
5.0

The best storage facility by far! Convenient and easy access to storage. Climate control huge bonus with hot summers in Phoenix/Mesa area. Very clean and free use of carts and mattress carts as well a nice plus. On top of it, pricing was as low or lower than I could compare. Staff very friendly and helpful. Highly recommended.

David C.  |  Overall Experience 
Rating:
5.0

Loved working with manager Carol, Chris and Robert. Caring, helpful and hands on people work here. Very nice place.

Christel A.  |  Overall Experience 
Rating:
5.0

everything was good

LAFAYE J.  |  Overall Experience 
Rating:
5.0

Very professional staff, caring and willing to take care of loitering guests outside of the facility. Very clean, and secure location!

Shanna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carmen W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephan K.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

alexander r.  |  First Impressions 
Rating:
5.0

easy access to loading area, carts available

Kenneth B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia R.  |  Overall Experience 
Rating:
5.0

The only complaint I have is the issue of the carts. For the last several weeks the carts keep disappearing. When I first reserved my units there were 6. On average there have been as little as 2 carts available when there should be 6 and this is when no one other than myself is at facility. Maybe put a tracker on the cart to find where carts have gone or stolen.

Esther G.  |  Overall Experience 
Rating:
5.0

The staff was great as well as the facilities and security of units. The only thing that I didn't like was when I signed up for the unit it would have been nice to give me the option to pay the extra money to be able to access it 24hrs, which it was never even known to me until after my move was already done.

jamie u.  |  Overall Experience 
Rating:
5.0

The worker was there 35 minutes before they were scheduled to open which was VERY helpful as I was ready to move in and I wouldn't have been able to yet if she wasn't there to help unlock the unit as well as the sliding doors, I didn't realize the unit was locked and started unloading my U-Haul truck and she was there just in time!

Kristine S.  |  Online Move In 
Rating:
5.0

Carol is a fantastic person!! She helped us sooooo much! She was so kind and very professional! She made our experience with u Haul absolutely fantastic! I would 💯 recommend this location and dealing with Carol and her staff was amazing!! I wish all places were exactly like this experience and had Carol for their help and manager.

Sherri D.  |  Overall Experience 
Rating:
4.0

Everything was great except that there was no lock in the unit as the email stated there would be.

Chalet F.  |  Online Move In 
Rating:
5.0

Carol was very helpful and made the renting process very easy.

Kenneth F.  |  First Impressions 
Rating:
5.0

Our storage experience was flawless. Ease, cleanliness, security, and especially helpfulness, and friendliness of staff, was exceptional. Highly recommend this location for indoor storage needs.

Leslie M.  |  Overall Experience 
Rating:
3.0

I put my stuff in a unit a week and a half ago. The employee said the system was down so they couldn’t sign me up with an agreement. They proceeded to take all my info down they would need to email me my contract but then proceeded to let me move my stuff into my unit. A week later, When i came back to get into my unit it had a second lock on it and i couldn’t get access to my unit. I went to the front office and they said i wasn’t in their system. So i re signed up and they unlocked my unit. 3days after that i came back and my access card i was given to the facility didn’t work. Which ment every time i opened my unit it set off an alarm. Then when i went to check out. I again was not in their system so i had to sign everything again just so sign out that same day.

Landon H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raymond D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAFAYE J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Deborah F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter I.  |  Overall Experience 
Rating:
4.0

The floor at the storage entrance door could be a trip hazard. old door frames removed but concrete not patched very good or not at all.

John P.  |  First Impressions 
Rating:
5.0

Christine Connors was awesome! She was very knowledgeable, answered all of my questions & was very approachable. She went above & beyond when our keycard & passcode wouldn't work. She resolved the issue before the end of her shift & notified me the problem was corrected immediately.

ALECIA M.  |  First Impressions 
Rating:
5.0

The staff is very friendly and helpful I highly recommend using U-Haul Storage

Rebecca P.  |  First Impressions 
Rating:
5.0

YOU WENT OUT OF YOUR WAY FOR NE AND I JUST WANT TO SAY I AMTHANKFUL. DAWN WILSON

MICHAEL C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jacob T.  |  First Impressions 
Rating:
5.0

Great experience

jason k.  |  First Impressions 
Rating:
5.0

Best thought out plan for self storage. Very quick sign up at facility. Lady who assisted me was very friendly and arranged everything perfectly. Great rates, indoor (which is great with summer coming soon), self service carts (including one for mattresses, which is very nice). Facility extremely clean and great alarm system. Even if your storage is unlocked, once it unlatches it will set off alarm unless you swipe your key card at entrance. No contracts and 1st month free to boot. Everything very well thought out. Highly recommended for your storage needs!!

David C.  |  First Impressions 
Rating:
5.0

Excellent customer service :) thank you so much

JEFFREY R.  |  Overall Experience 
Rating:
4.0

with electronic sign in and out we felt secure with our belongings left in our storage unit. So that was above the rest of the storage facilities in the area. One are of improvement is that we saw several times people we assumed were "living" there using the bathrooms and leaving them unfit to anyone else to use. These people usually had bikes for transport and would leave with backpacks and then return later in the day.

Sherri S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David S.  |  First Impressions 
Rating:
5.0

I have come to discover that I receive only the very best customer service from every U Haul location I visit but Mathew Kirkbride at the Mesa storage facility was outstanding to work with and one of the most customer-friendly experiences I have ever encountered.

Peter B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin P.  |  First Impressions 
Rating:
2.0

I had to return some mattress cover sheet but the manager Derek mentioned that he wasn't able to refund my credit which was odd cuz I had no problem returning cover sheets to other location and other staffs were able to process it.

Jane S.  |  Overall Experience 
Rating:
1.0

People living in the units, sharing access cards, doing drugs in the building in plain view. Worst experience in my 10 years of having a uhaul unit.

Lauren C.  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Nice, clean facility

Jerome M.  |  First Impressions 
Rating:
5.0

Our move-in to our storage area went smoothly. It was great that you furnished dollies to assist,

Rollie H.  |  First Impressions 
Rating:
5.0

David Donkers was very professional and explained how to use access the rental property and my space in a clear and understandable way. He also assisted in the selection of moving materals.

Raymond D.  |  First Impressions 
Rating:
5.0

Xcellent service

Peter H.  |  First Impressions 
Rating:
4.0

This facility met my needs.

David T.  |  Overall Experience 
Rating:
5.0

I've had the opportunity to interact with the site manager, David Donkers, on a number of occasions whether it's renting a trailer/moving truck or a storage facility. The service is outstanding.

William N.  |  First Impressions 
Rating:
5.0

Great folks to work with, the best!

Richard W.  |  First Impressions 
Rating:
5.0

We were very satisfied with our storage locker and the people were very helpful. Thanks again!

Wayne R.  |  Overall Experience 
Rating:
5.0

GREAT!

Trent E.  |  Overall Experience 
Rating:
5.0

Awesome customer service very friendly facility very clean

Richard S.  |  First Impressions 
Rating:
5.0

Everyone at UHaul says, “Yes, I can!” First class customer service! I highly recommend them for all your moving and storage needs. Great prices too!

Corin S.  |  First Impressions 
Rating:
5.0

Friendly, helpful and thorough.

TERRY B.  |  First Impressions 
Rating:
5.0

Very personable,friendly and informative customer service. Clean, cool and new units. Well lite. Can't wait to start moving in. Would like to wait, just can't.

william p.  |  First Impressions 
Rating:
4.0

Derek was very helpful.

Valerie C.  |  First Impressions 
Rating:
5.0

It was quick and easy process.

Lucas B.  |  First Impressions 
Rating:
5.0

All U-Haul rental places should be as efficient as this one. Customer service was a top priority they took care of all my needs. And with a smile on their face. Good job U-Haul of East Mesa

frederick t.  |  First Impressions 
Rating:
5.0

Friendly and knowledgeable staff.

merrily a.  |  First Impressions 
Rating:
5.0

Mathew k & derrick Miller were so helpful respectful & made the last part of a stressful move in the afternoon Az heat easier. I don’t do the survey thing but I would be wrong not to point them out

Wade N.  |  First Impressions 
Rating:
5.0

Very helpful. Explained everything, and answered all of my questions. Great customer service. Thank you

Mari H.  |  First Impressions 
Rating:
5.0

Good staff proffessional helpful

Stephanie Y.  |  First Impressions 
Rating:
5.0

An awesome experience with both U Box rental and my storage unit. I highly recommend this location and great staff!

Anthony B.  |  First Impressions 
Rating:
5.0

The friendliest U-haul facility I've found. A problem occurred with billing and I was charged a month of storage I should not have been. One call and the charge was removed! This is my go-to place.

LaMar K.  |  Overall Experience 
Rating:
5.0

Erica was awesome!! Quick and painless process

Tina G.  |  First Impressions 
Rating:
5.0

The representative that helped me was great

Erick L.  |  First Impressions 
Rating:
5.0

very friendly and knowledgeable people. the storage place was very clean and well kept.

PATRICIA H.  |  First Impressions 
Rating:
5.0

The staff was extremely helpful. Friendly. Courteous ! I had am excellent experience. The employee that helped us name was Derrick and I have to say. Great job! I think you sold provide 2 key cards

Stefanie S.  |  First Impressions 
Rating:
5.0

Best customer service we have ever received at Uhaul or any other storage facility from employees and managers.

Luis D.  |  Overall Experience 
Rating:
5.0

Manager and staff very helpful. Good customer service.

Patrick D.  |  Overall Experience 
Rating:
5.0

Staff was amazing!

Aubrey H.  |  Overall Experience 
Rating:
5.0

Very helpful and easy to work with

Vern B.  |  First Impressions 
Rating:
5.0

Very polite and professional. Also helpful. The employees make you feel welcome as soon as you walk through the door.

Jennifer B.  |  First Impressions 
Rating:
4.0

Patience was very helpful and great to work with! I gave 4 stars instead of 5 stars due to the access hours. This is a new facility, so entry was only available during regular business hours.

Janice C.  |  Overall Experience 
Rating:
5.0

Very friendly and knowledgeable, had everything i could possibly need

Aubrey H.  |  First Impressions 
Rating:
5.0

this place is very clean and the staff here are some of the best iv;e seen in the industry it is locate on Main st Mesa which makes it a very easy bussiness to locate .

Mark M.  |  First Impressions 
Rating:
5.0

Patience displayed great customer service skills! So far my experience with U-Haul has been a pleasure!

Janice C.  |  First Impressions 
Rating:
4.0

Still under construction

stephen m.  |  Overall Experience 
Rating:
5.0

Very helpful, and efficient. Good to do business with.

Marcia l.  |  Overall Experience 
Rating:
5.0

Very cooperative and helpful.

GARY J.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top