Customer Reviews for U-Haul Moving & Storage of Broadway Plaza

Rating:

5.0

Bonnie Aliberti is a great asset to your company. Her professional and superior work ethic is absolutely the highest. Individualy with me was tops. I even observed her interactions with other customers , they were the same as with me. Part-timer named Adrian works late afternoons He assisted me on several occasions He was knowledgeable and courteous A definite thumbs up to him please

Rating:

5.0

Bonnie A., Great Service Rep. Thank you very much!

Rating:

5.0

nothing

Rating:

5.0

Everything was just great! Great experience always with U Haul! Thank you!

Rating:

5.0

Good job

Rating:

5.0

Always clean, air quality and temperature was always perfect. Well managed facility and very nice and helpful staff. An excellent U-Haul location. Strongly recommend I never had a single issue in my 4 years using this location. Thank you for your professionalism. Tim Moore

Rating:

5.0

Best U-Haul I’ve ever been to, yalixa couldn’t have done anything to make my experience better she has top tier customer service. Will be coming back and recommending to everyone

Rating:

3.0

I received the car with 1/4 tank filled, I made sure I returned it with the same gas. When I returned the car I wanted for the person in charged to check everything and she said to leave the key at the counter.i asked her for a receipt and she said I was going to get one within an hour. I did, but I was charged 30 dollars fuel fee and 28 dollars 6 gallons of gas. I went back to the store and ask her to check the truck again, we checked it and of course it was fine more than 1/4 filled. She said she couldn't reimbursed me because the manager wasn't in the store and said she ( manager) was going to called me later. She never did, very unprofessional!! It's a waste of my time going back to the store and not getting refunded in something that was clearly not my fault.

Rating:

5.0

Excellent work

Rating:

5.0

Personnel were especially patient, given how taxing moving is and dropping off the truck was one of the steps of a long day.

Rating:

5.0

Everything was easy to use and understand. Thank you for great service.

Rating:

5.0

Great customer service at the store location

Rating:

4.0

Please and friendly

Rating:

5.0

Professional staff, keep doing good job .

Rating:

4.0

The truck I rented needed attention to the suspension and was making some noise.

Rating:

5.0

Bonnie and her team are amazing! Always pleasant, helpful in answering questions and at the ready to assist when needed.

Rating:

5.0

Bonnie and her staff are amazing. I’ve been a customer for several years and I’ve always had a great experience whether it was my storage unit or renting equipment. I continue to stay with U-Haul because of the treatment I receive from Bonnie and her crew. And I will remain long-term client.

Rating:

5.0

Bonnie was a pleasure to work with. She called the evening before and explained everything. On the day of, she was pleasant and Helpful

Rating:

5.0

everyone very nice

Rating:

5.0

Lexi was great, very helpful and excellent customer service. Highly recommended!

Rating:

5.0

Bonnie was the key to our excellent experience.

Rating:

1.0

Horrible experience, I did the app self pick up. The app doesn’t work, has glitches everywhere. Then when I finally got a reservation they gave me the wrong van , then the wrong key. The customer reps on the phone were rude and disrespectful. Took me 45 minutes to get a stupid rental. When an app experience is supposedly get a better experience it was the worst .

Rating:

5.0

Lexi and Nicole the two associates who helped me were excellent

Rating:

5.0

Well you advertise the ability to check in via your app and label it as a protection of having to reduced risk via exchange personal information kept quite.

Rating:

5.0

Excellent service

Rating:

1.0

Bad costumer sevice

Rating:

5.0

The staff was attentive and professional. I was surprised to find the truck in spotless condition. I have rented trucks in the past and they left a lot to be desired. Kudos to Bonnie and her staff.

Rating:

5.0

Bonnie is awesome, she’s very professional and always go the extra mile. Sometimes I wonder if she own the business, that’s how I fell about her helping the customers.

Rating:

5.0

The question posed is what can we do to improve for our next customer, my answer is nothing. The customer service I receive at this particular location is always above and beyond. Every single one of the employees here is always so kind and accommodating. And I'm a crazy customer lol I am at this location multiple times a week and at every visit I leave feeling better than I walked in. It's always a pleasure interacting with the staff and the manager here. I refuse to go to any other local U-Haul because this location is my favorite! A loyal customer for life!

Rating:

5.0

Amazing Uhall store experience! Shopped around 3 different Uhall stores and U-Haul Moving & Storage of Broadway Plaza had by far the most friendly staff and best storage room. The office team was fantastic as well as the General manager BONNIE ❤️. From start to finish everything was beyond expectation.” Love you guys…thank you Marcelio Venancio

Rating:

5.0

Low prices, very clean, high quality, security, great service The best place to rent storage space

Rating:

5.0

Excellant service and perfect location for pickup.

Rating:

5.0

Perhaps the door rails needs some grease to works perfectly The staff is awesome 👌 👏

Rating:

5.0

I was charged $19.00 for 4 gallons of gas for driving 7 miles. Online/central customer representatives was very cooperative and willingly credited full $19.00 plus tax. Otherwise, the rating would have been poor

Rating:

5.0

This location was great.

Rating:

3.0

Very difficult to see from the street. Turning into this location with a large truck is challenging. Did not go inside. The outside parking was crowded. The young lady I spoke with was very friendly and helpful.

Rating:

5.0

I do quite a bit of business with this location. And I refuse to go anywhere else because the service and quality is the best

Rating:

5.0

Lady serving us was friendly, helpful and knowledgeable.

Rating:

5.0

this is my second experiance with uhaul. i am fully satisfied with their services. thank you for your better services

Rating:

5.0

Great experience...I bought boxes, rented a truck and got storage with the help of the great team that works there....Bonnie, Nicole, Aidan and Yalixa...Seamless transactions by professionals...Thank you for all your help...HIGHLY RECOMMEND!!!!!!!!!!!!!!!!

Rating:

5.0

Good

Rating:

5.0

Bonnie was a great help getting set up and was very thorough in reviewing what to expect in this rental process. She’s personable and very knowledgeable. The truck had under 500 miles on it and maneuvered like a champ.

Rating:

5.0

Friendly professional staff facilitated my truck rental expeditiously. Superclean - well stocked retail space. Well run location...Nicole, Aidan, Yalixa and Bonnie are rockstars. Thanks for your help !!!!!!

Rating:

5.0

Staff was great

Rating:

5.0

Bonnie was so nice and helpful! Such great support and conversation

Rating:

5.0

Everything was easy and the employees were very helpful and polite 🙂

Rating:

5.0

The lady that helped me out was awesome! She had great customer service and answered all my questions! Would 100% recommend this location to anyone i know

Rating:

5.0

No improvements necessary for 34 Broadway plaza! The best service I have ever encountered!! They always go above and beyond and aim to please. They left me feeling stress-free and with kind smiles. I would absolutely recommend highly to anybody in need of a rental vehicle.Bonnie, Nicole & Yalixa we're all so amazing even when I was a pain in the butt and had to transfer vehicles from a pickup truck to a cargo van, they made it easy peasy for me I was in and out and 5 minutes it was wonderful. such a stress-free experience!

Rating:

2.0

Never did storage in my life. When I found that I needed it I was already stressing out. Then having never did it I figured it would be a pain in the . The lady who helped me made the experience go so smooth and easy. If I ever need to store anything in my future I won't hesitate to come to UHAUL. Sincerely,morgan

Rating:

4.0

The pick up and drop off was good. I didn’t like using my phone to pick customer service did ask if any help and they did. I feel like it took longer for me to do it. The return was fast and easy and I received my receipt by email. Thanks.

Rating:

5.0

Thank

Rating:

1.0

Manager Bonnie extremely rude and insensitive

Rating:

5.0

it was great experience and price was very reasonable.

Rating:

3.0

nothing specific to the branch but the off-hours check-out process should be reviewed.

Rating:

5.0

Good customer service, clean facility and equipment

Rating:

5.0

Very good staff, and well maintained facility

Rating:

5.0

Everybody was nice and went above and beyond…

Rating:

5.0

Sending a text or email notice as a reminder that if they are 15min late for their reservation, it will be canceled. I called ahead of time, and this location saved my move and reservation by pushing back my pick up time. Will be using this location for my future moves.

Rating:

5.0

Bonnie & her team at 34 Broadway were the best ! Had terrible experience at 2 other local UHaul locations, but Bonnie’s team was awesome from start to finish!

Rating:

5.0

I was rent before but now this services here in Malden was better. Because they are very friendly and help you a lot.

Rating:

5.0

I like this place because you find employees to talk to if you have questions! I have been with them since 2016. They are the best and it is in the best location!

Rating:

5.0

Nothing!

Rating:

5.0

Anything

Rating:

5.0

Bonnie made all the difference, she was profession & helpful and we’d recommend her location to everyone! BTW - Both the Mystic Valley location and Linwood Street location are ABSOLUTE TRAIN WRECKS and we’d never recommend them to anyone.

Rating:

5.0

I had a wonderful experience with everyone at the Malden UHaul place. They were so kind and accommodating. I will always reach out for them when I need a cargo van or truck.

Rating:

5.0

Bonnie was simply outstanding! Unfortunately 2 other local U-Haul locations failed us miserably - Bonnie stepped in and took care of us. I’d recommend this location to anyone and also recommend UHaul take care of employees like Bonnie !

Rating:

5.0

I had an amazing experience, all of the staff were very friendly and helped me out right away. The facility was clean, other than some of the renters decide to leave a mess but that is not UHuals fault. Thank you UHual

Rating:

5.0

Thank you for your help with my situation greatly appreciate god bless you

Rating:

5.0

Fff

Rating:

5.0

Awesome staff!!!!

Rating:

5.0

Very good experience 👌

Rating:

5.0

This has been and amazing experience. The manager should be very proud. We loved it here.

Rating:

1.0

What a waste of my peoples time working with UHaul , after I saw that the reserved space was not available we cancelled Immediately,I went to a competitor down the street , was loaded in and on my way in half hour , I spent a half hour at your location after spending a half hour a week before pre registering and setting up payment , only to find out your rep could not access any of the correspondence I was sent by your phone rep , and was not interested in looking at the numerous emails cut and emails I had on had , I'm in customer service and if I operated like you guys I'd have no customers, I never complain but you guys take the cake for how not to do things

Rating:

5.0

The manager at the location when we checked in was very friendly and helpful. Great experience!

Rating:

5.0

Everything was perfect, wouldn't think of using any other facility. Great job to the staff.

Rating:

5.0

Thank you! I am grateful for the help in this way. The facility was excellent. I especially appreciated the hours for access and the ability to pull the truck up to the large garage doors. Also, thank you for the carts - they were great. The experience was outstanding in every way. Thank you again.

Rating:

5.0

Thank you!! The experience was outstanding in every way.

Rating:

5.0

The establishment is clean and the staffs including the manger are very professional and respectful. I highly recommend them!

Rating:

5.0

Super clean facility.. so clean I thought the floor was just painted.. great, helpful staff.. Jace, Lexi, Nicole and Bonnie made it so easy.. Thank You for all your help..!!!

Rating:

5.0

I started out at a different location but I made some mistakes with my truck and storage reservations, so I was referred to Bonnie’s location. I was super stressed but Bonnie made everything so easy. It was a Saturday which also happened to be the first of the month so I know they were super busy, but even still they were all so nice and accommodating. Working in the service industry myself I know that how happy your staff is directly correlates to how well customers are treated. The team actually looks like they enjoy working there which honestly is rare these days. The location is great as well!

Rating:

5.0

Excellent process and very professional staffs from the attendant to the manager!

Rating:

5.0

They where very helpful

Rating:

5.0

Very good

Rating:

5.0

I will recommend everyone to go there for storing your staff it’s cleaned and safe Bathroom cleaned

Rating:

5.0

Just kinda pricey (to me) for such small unit. Otherwise...All Good

Rating:

5.0

The whole staff is amazing. Especially Bonnie the supervisor. They are truly amazing people out there still.

Rating:

5.0

Bonnie is a great human being! Went out of her way to help me Multiple times

Rating:

5.0

Service was great! Bonnie and her team were absolutely amazing, they were so helpful and helped me with all my storing needs.

Rating:

5.0

I was a customer for 8 years never had a problem everyone is attentive especially t the manager Bonnie!!! Thank you for everything!!!

Rating:

5.0

Absolutely nice and friendly environment!!! Very clean all around!

Rating:

5.0

Muito bom o atendimento da equipe muito bem treinados estão de parabéns ❤️

Rating:

5.0

Everyone was so nice to work with…they always made it easy for me .. and the facilities were outstanding /very well maintained

Rating:

5.0

The manager, Bonnie is great! She answered all of my many questions throughly throughout my stay. She is very knowledgeable which made my experience flawless from moving in to my move out. Her staff was kind and helpful at every encounter and they really reflect her professionalism wonderfully! I definitely would recommend this storage facility.

Rating:

5.0

Staff always went above and beyond to help me. I had surgery and found it hard to get there and empty my unit. They were so professional and kind. Bonnie was the best. Many thanks to her! We will recommend your facility of course!

Rating:

5.0

The two employees who helped me were amazing and very friendly! Very knowledgeable and made sure that saw the unit and that it was the right size for me before purchasing! Thank you :)

Rating:

5.0

This facility is clean, neat and well lit. The staff especially Bonnie have always been very cordial and helpful.

Rating:

5.0

This particular U-Haul storage facility was not the norm - it was much BETTER than those others we've been to or done business with. Thanks :)

Rating:

5.0

La manager es muy profesional

Rating:

5.0

Bonnie is simply fantastic and provides the best customer service experience one can hope for.

Rating:

5.0

Thanks for your service

Rating:

5.0

Satisfacción

Rating:

4.0

Staff helpful and friendly. As long as you pay your bill and don't lose your key, everything is good. Nobody bothers you.

Rating:

5.0

To help deal with historically severe heat waves, top-floor indoor climate control at this location may benefit from adding a couple roof vents. Put another way: venting the heat from the highest point can be more cost-effective than fighting the sun with air conditioning. We had such vents in our chicken and baled hay barns. Sealed them off in the winter.

Rating:

2.0

My experience was much worse than “below average”. My reserved locker, even though confirmed just the day before, was not available when I arrived. This was because (supposedly) someone had used the “e-checkin” service, but checked into not their locker, but my reserved locker!! How can UHaul allow people to do this? No solution was offered and no other lockers were available at that site - Medford, MA. I finally found an alternate at another UHaul site. But at a cost $45/mi th more expensive than the locker that had been guaranteed to me. I want a refund for the difference from UHaul. And, heads up UHaul, your new self-e-checkin prices is highly flawed. Please email me to arrange for the requested reimbursement. Otherwise, after many many years of using UHaul, I will stop being a customer. Thanks you. Chris Seaver, cbseaver@gmail.com.

Rating:

5.0

The staff at this Uhaul were incredibly helpful, kind and accommodating. I feel very lucky to have had them involved in my move and they made everything much easier and were able to work around a number of difficulties I presented them. Thank you so so so much to Bonnie and her team for making a difficult day much easier.

Rating:

5.0

Bonnie is unbelievable, after many months of waiting on storage units to become available at many facilities, many city’s, Bonnie knew exactly what I needed and accommodated me with ease, thank you Bonnie! And the uhaul team at malden !!

Rating:

5.0

Thank you.

Rating:

5.0

Really impressed with this facility. Very well taken care of.

Rating:

5.0

Thank you for keeping my stuff safe for years. I recently finished my house and now have room for everything. Bonnie was a doll and made my experince smooth and headache free. I do not know what you guys would do with out her at that location.

Rating:

5.0

El mejor lugar para almacenamiento… mejor q la típicas compañías

Rating:

5.0

Great Service

Rating:

4.0

The move-in was flawless but the unit has a large pipe across ceiling that is a slight obstruction.

Rating:

5.0

The counter people at the Malden store were amazing and always are. They were professional, and willing to answer question even though it was closer to closing time on a Friday night. In this day and age when it’s hard to get employees it’s nice to know there are good people out there.

Rating:

5.0

One word CLEAN!!! Bonnie is awesome as well!

Rating:

5.0

Manager Bonnie was so helpful and pleasant to work with.

Rating:

5.0

Great customer service

Rating:

5.0

Great experience. Staff were excellent. Building neat and clean.

Rating:

5.0

The staff member that helped me (Bonnie Alberti) went above and beyond with my rental and explaining everything I needed to know I had a very good experience dealing with her. Thank you, Geno Mirabella

Rating:

5.0

Thank you for the care, affection and attention! you guys do a great job! the captivating smile and a brand! thank you again!

Rating:

5.0

The manager and Yalixa colon are the best.🤝👍🏽

Rating:

5.0

From Bonnie to the people working there they were friendly and helpful

Rating:

2.0

One of staff members at reception was rude. She was talking back and instead of answering questions about the check-in procedure just told me that I'm the one who is causing troubles and everyone else didn't ask question. I did not expect this kind of attitude from the staff

Rating:

5.0

I answered "no" on question 6 because I don't recommend things to people. What people do is their own business.

Rating:

5.0

Everybody is very professional, kind, helpful. Specialy manager Bonnie Aliberti.

Rating:

5.0

I have had storage units off and on at this location for 6 years. It is clean, it is very well maintained, and it feels safe. Access is easy. Bonnie and the team are always very helpful. If I have storage needs in the future, I will definitely be back.

Rating:

5.0

Amazing service. Great team and smiles.

Rating:

5.0

Special thanks to Bonnie Aliberti for being so understanding and helpful. I really appreciate her, and am recommending this storage unit to all my friends because of her.

Rating:

5.0

I like it

Rating:

5.0

Bonnie and her team are great.

Rating:

5.0

The staff was always helpful when I had questions. One of the staff members told me I had a cooking pot on top of my car. I had no idea. I am so glad the staff member told me this. Totally save the day from turning into a bad accident.

Rating:

5.0

Bonni, Willie, Yalixa and Kenney and all the staff were superlative professionals. I had no problems at all. Everything went smooth and highly professional. The Bonnie Aliberti team goes above and beyond to please each and every patron. I am remain grateful for the kind, courteous, compassionate professional and respectful service I received. Bonnie even came out to the truck upon my pickup to speak and to isee if I needed anything.This is a prize winning operation that deserves to be highly commended for their teamwork. I can see why this Uhaul location is so consistently highly rated and why Bonnie's location stays fully occupied.

Rating:

1.0

The staff we spoke with were friendly and helpful, really terrific. However, the office on Eastern Ave was significantly understaffed. I realize the pandemic has made hiring difficult, but I hope you're doing your best to hire the appropriate number of employees. More problematic was the fact that even though we'd reserved a unit, it wasn't available. Why bother letting someone reserve a unit if you're not going to actually hold it? Luckily, the other location in Malden had a unit that was a bit larger, which was unfortunately $100 more per month. While we did get one free month, we should have just been charged the original amount of the size we tried to rent in the first place, plus some sort of discount or offer for the inconvenience.

Rating:

5.0

Staff was friendly and helpful. Would definitely recommend to someone else

Rating:

5.0

I felt like Kenny went above and beyond to help us; he was so friendly. There was another man, I did t catch his name, but he went out of his way to make sure we were alright. I will recommend this location to everyone.

Rating:

4.0

Great accommodating staff. Only downfall, a bit tight maneuvering vehicle to loading dock, a bit tight

Rating:

5.0

I just want to give a huge shout out to Bonnie at the Malden uhual ! She was great ! Friendly and helped me out a lot !

Rating:

5.0

The staff was so incredibly helpful and always friendly! We found the location to be extremely convenient and easily accessible with plenty of parking available. I would highly recommend this U-Haul facility to anyone.

Rating:

5.0

Two female workers were very helpful!!

Rating:

5.0

Good customer service

Rating:

2.0

This is not representative of all staff at this U-Haul. The process by which we rented a unit was horrendous to say the least. I believe it took me close to 90 minutes just to secure a facility and had a myriad of transactions (debits and credits) to make it all work. Another inconvenience is all the extra fees (lock fee, environmental fee, service charge, etc). All those hidden fees made it feel like I was getting scammed. If you bundled it up and only charged what was advertised in one lump sum, I would feel less taken advantage of.

Rating:

5.0

Bonnie and staff were great. Personable and professional. Would highly recommend.

Rating:

5.0

Great location, very helpful and friendly people.

Rating:

5.0

Bonnie and her staff are first class. She is very respectful and honored an agreement I had with another U Haul facility. She is professional and her operation is seamless. I think I'll keep my items there as long as I could.

Rating:

5.0

Bonnie is the BEST!

Rating:

5.0

The manager and employees are awesome

Rating:

5.0

Very helpful and friendly staff!

Rating:

5.0

I will recommend the manager for a pay raise. She was very professional in her duties.

Rating:

5.0

Worked with Denise to open the account and close it, she was friendly and proffesional!

Rating:

5.0

This storage facility is exceptionally clean...Clean, bright facility with several doors for convenient move-in. All the staff at this location were extremely helpful and friendly. Bonnie, the manager, took me on a tour of the facility and I was impressed with the clean, shiny floors and my unit was bigger than I thought. Willy, Karoline, Brittany and Denise all helped facilitate a seamless move-in...Thanks for all your help !!!!

Rating:

5.0

I love this place because they give good customer service, I'll recommend malden uhaul to anyone.

Rating:

5.0

I was very pleased with the storage for the past six years. We were able to find a house and finally get all our belongings under one roof. I will recommend your business to anyone looking for storage rental.

Rating:

4.0

Some kind of light in the storage room would help a lot.

Rating:

5.0

All the staff were always friendly and helpful! After two years of being a customer I am very pleased with the service at U-Haul Moving and Storage Of Broadway. Thank you so much!!!

Rating:

5.0

This storage unit has the best staff everyone that we came in contact act with was great. The staff is very knowledgeable, pleasant and very helpful I would definitely use this this storage facility again. I would like to also give a special thank you to Manager Bonnie she was wonderful to us and she has trained a staff that does there job correctly and talks very highly of her. Thank you for the great experience.

Rating:

5.0

Excellent customer service—making a stressful move that much less stressful with their help and grace!

Rating:

4.0

Thanks for staying open late on Sunday to help me.

Rating:

5.0

This was my first experience with a storage facility. From day One the whole team there was excellent!!!! Walked me through every step. When I needed to downsize a bit, Bonnie, put me in to exactly what I needed. I can’t praise them enough there. Awesome facility!

Rating:

5.0

The staff is amazing always there when needed sent emails keeping you well informed of any changes. I would definitely recommend U- hallrentals Roberta DiMarco

Rating:

5.0

staff was great Bonnie is awesome

Rating:

5.0

You guys have amazing staff members i don’t quiet remember the lady that helped us when we got the storage unit but she was very nice ! Thank you guys !

Rating:

5.0

I would like to say that Bonnie the owner of that location was nice personable always had a smile on her face . The U-Haul storage is always clean and neat. And I and also I wanna mention Willy who’s been a long time associate there was one of the nicest people I’ve ever met. I will always do business there

Rating:

5.0

The staff are the example of what we need in our service industry . They are so exceptional 😍 i can't have a word to use describe their excellent service. God bless 🙏 them

Rating:

5.0

The staff was friendly and helpful, and the storage facility is extremely clean and open. Plus, they have hand-trucks, mattress movers, and pallet jacks available for free use.

Rating:

5.0

This is a fantastic storage facility. The staff was always helpful, it is super clean and they have carts available to help you move your stuff. A+.

Rating:

5.0

Bonnie was just absolutely amazing so kind and helpful through a very stressful time

Rating:

5.0

The website needs to update its hours. Nobody picks up the phone.

Rating:

5.0

Willie was outstanding. He made sure we knew how to get in to the building after hours and was a super nice person. This facility was so clean and well maintained.

Rating:

5.0

The whole staff was fantastic! They were all very helpful and accommodating! Bonnie did everything in her power to help between getting me into a storage unit to getting me a quote on a moving truck.

Rating:

5.0

We thank you for keeping our home items safe while we were storing.

Rating:

5.0

It was wonderful be your customer. I recommend for everyone.

Rating:

5.0

Denise Was a great help

Rating:

5.0

Some of the nicest people I’ve dealt with in along time. Very refreshing!

Rating:

5.0

Easy to sign up, flexible & friendly staff, reasonable pricing and storage units, plenty of carts, easy pull-up spaces to load directly into and out of a vehicle, safe & big elevator.

Rating:

5.0

Great service

Rating:

5.0

The facility is very clean and well maintained, which was a relief as I know my belongings will be safe. All the staff were very helpful and more than happy to assist me. Great experience.

Rating:

5.0

yes the staff was Friendly

Rating:

5.0

I would highly recommend your facility and your staff. Over the years Bonnie was very helpful and I would recommend your facility due to her professionalism and help. Also, Gerald was very helpful

Rating:

5.0

Great place, it is super clean!

Rating:

5.0

The team is very professional and give a very good service. I have been help by an Haïtien guy ( sorry i forgot his name). He is very helpful, professional.

Rating:

5.0

The ladies were so nice with me and answered all the questions I had.

Rating:

5.0

Great facility. Bonnie has done a great job renovating this from a competitor to a first class facility. She and her staff are always helpful, friendly, and upbeat. They made each visit a pleasure.

Rating:

5.0

Facility is very clean inside. Staff always very friendly & helpful. Felt very comfortable storing my motorcycle there for the winter (and have used this facility several times in years past as well.

Rating:

5.0

Both Denise on first visit and Bonnie on second visit were were gracious and knowledgeable. I do have an issue re cost of storage, but it does not affect my positive opinion of the staff and property

Rating:

5.0

Great facility management was very great and helpful

Rating:

5.0

I am safisfied and recommend U HAUL to my friends.

Rating:

5.0

Nice facility, great staff.

Rating:

5.0

My experience when dealing with the staff have been exceptional. They are professional, helpful and available to their customers. Clean premises and the store carries a wide variety of products.

Rating:

5.0

The process from renting a cargo van and a storage unit was very convenient and easy. I was very pleased with the service I received via phone and in person.

Rating:

4.0

Staff made everything smooth sailing