Customer Reviews for U-Haul Moving & Storage at Wilma Rudolph

3,570 reviews

2830 Wilma Rudolph Blvd   Clarksville, TN 37040

(931) 648-0500

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Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(931) 648-0500

2830 Wilma Rudolph Blvd
Clarksville, TN 37040

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Chris and his team have ALWAYS been extremely helpful & curteous!

DEANNA GREENWALT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mark miles 
Rating:
4.0

Customer did not leave a comment.

Mark Tschida 
Rating:
5.0

Very helpful and patient staff

ALEKSANDR EMELYANOV 
Rating:
5.0

Customer did not leave a comment.

Charles Burnett 
Rating:
4.0

Customer did not leave a comment.

lindy zimmermann 
Rating:
5.0

Customer friendly, efficient and courteous people. I rate this 5 stars .

SAMUELJESUS NACISVALENCIA 
Rating:
4.0

Customer did not leave a comment.

JOHNESE ROBERTSON 
Rating:
5.0

Customer did not leave a comment.

Jeffery Gouch 
Rating:
5.0

Super staff

MARIE PRATHER  |  Overall Experience 
Rating:
5.0

Great customer service

SHIRLEY STOKES 
Rating:
5.0

Customer did not leave a comment.

Isaiah Hamler  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mariah Boyd 
Rating:
5.0

Very professional, good customer service.

hector perez 
Rating:
4.0

Customer service

MARVIN GATLIN 
Rating:
5.0

Customer did not leave a comment.

nathaniel Burrage  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Vincent Gagliardi 
Rating:
2.0

Ensure that the additional items I paid for are in the truck.

Bruce Huntley 
Rating:
1.0

Got the truck at half full, did not noticed. I fueled it up to full. When I asked if I could get reimbursed for it they said they couldn’t do that. If the company is allowed to charge me money if I bring it back empty y’all should be able to pay me money when i bring it back fool. If you guys can’t pay me back the money I spend on gas I didn’t used you all should not be able to hand out trucks half empty.

Joel Moscoso 
Rating:
5.0

Customer did not leave a comment.

George Botsko 
Rating:
5.0

Customer did not leave a comment.

Maxine Foruw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christin Chaivre  |  First Impressions 
Rating:
5.0

Good service and Chris was great to work with. His team helped out very much.

Benjamin Cagle 
Rating:
2.0

Very laid back and unprofessional.

Alexa alejo 
Rating:
5.0

Customer did not leave a comment.

FELEESHA JOHNSON 
Rating:
3.0

Customer did not leave a comment.

Melisha Pearson 
Rating:
4.0

There was only a guy who took my keys without comment. I thought, well I guess that’s all there is to it. The charges were correct but there was no one to review them with me. No feedback. But if all is well there is no need for comment. So I really don’t know what to think. There was nothing to report, everything went smoothly, so I guess that’s that.

David Fleming 
Rating:
5.0

Customer did not leave a comment.

Mackenzie Schott 
Rating:
1.0

Location had no furniture pads or Dollies. I had to buy a dolly. I could not even buy furniture pads. Very poor practice. I will not rent from uhaul again.

Michael Greenberg 
Rating:
5.0

Quick simple drop off..I didn’t even have to get out of the car..and they emailed me my receipt Thank you

RUBEN DIAZ 
Rating:
5.0

Chris and his crew provided me with excellent service over the course of the last month with multiple rentals. I feel like he should be provided something positive for their efforts if possible! Thank you

Doug Weed 
Rating:
4.0

Friendly, quick return

Cory Pech 
Rating:
5.0

Good place

Ralph Rangamar 
Rating:
5.0

Customer did not leave a comment.

Joan Roberts  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Foster Sayles 
Rating:
5.0

Customer did not leave a comment.

Sherelle Doyle-Gurley 
Rating:
5.0

Customer did not leave a comment.

Vova Hardesty 
Rating:
3.0

Nice that 1 month was offered for tornado victims. Unfortunate however that the unit I was placed into had insulation falling all over the place. There is water leaking in the unit that got some of my boxes wet as well. While employees were nice when you spoke to them, they were NOT nice in regards to how they parked their vehicles making it hard to get by them. I mean, why not use a parking space and leave the isles clear for customers?

chris kennedy  |  Overall Experience 
Rating:
5.0

Nothing, the customer service is great (I’m a repeat customer and will rent again here next week), and the vehicles are clean. Great staff and great prices. Thank you!

Adalberto Valdez 
Rating:
3.0

I requested a dolly and moving pads. When I arrived to pick up the truck, they said they didn’t have any Dolly’s available and told me the pads were in the truck. The pads were NOT in there but I was still charged for them. The truck was parked in the very back of the lot where I had to walk through red clay to get in the truck… that instantly got the floor filthy and gave me no chance at returning a clean vehicle with the time crunch I was on. I will probably still use U-Haul in the future, but it wasn’t a great experience.

Markus Berry 
Rating:
5.0

We are happy devote clients of this location on Wilma Rudolph Blvd, across from the mall.

Agee Gabriel 
Rating:
2.0

We had to go back for our dolly which then added mileage to a trip that was already pushing it. It was supposed to be in the back which also delayed moving by two hours.

Taylor Parrott 
Rating:
5.0

Nothing. Great!

Robert Long 
Rating:
5.0

Excellent service

Scott Bohannon 
Rating:
5.0

Customer did not leave a comment.

Latoya Jennings  |  First Impressions 
Rating:
3.0

I ONLY RATE AVERAGE BECAUSE OF THE WAIT THAT WE HAD BECAUSE OF THE COMPUTERS BEING DOWN. ALSO, THE FIRST VAN THAT WE WERE GIVEN HAD A FLAT TIRE AND IF I HAD NOT SEEN IT WE WOULD HAVE BEEN LEFT ON THE SIDE OF THE ROAD. MILEAGE WAS ADDED TO MY BILL AND I WAS CHARGED BEFORE I EVEN LEFT THE SHOP. WHAT WOULD THEY HAVE DONE HAD I NOT HAVE DRIVEN SO MANY MILES? WOULD i HAVE BEEN GIVEN A REFUND?

Cathy Rager 
Rating:
5.0

Customer did not leave a comment.

teresa smith 
Rating:
4.0

Trailer hitch ball was loose. Had to tighten it up before I could use it.

Michael Blackwell 
Rating:
4.0

Make sure that equipment is clean

Ronnie Sullivan 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Shelton  |  First Impressions 
Rating:
5.0

Chris the Manager was helpful, friendly and gave excellent customer service

Gina Dalton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael Dochterman 
Rating:
5.0

The stuff there was on top of there game thanks for my unit

Shana Kupiainen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel Angel 
Rating:
5.0

The young Jaylan was Amazing with his customer service even when dealing with a hostile customer and a store full of people he smiled and maintained his composure in my eyes he needs a raise with 5 star

Ricky Buckner 
Rating:
3.0

Clean the inside of your vehicle

Thomas Gaitan 
Rating:
5.0

The staff was very friendly and informative. The location is on a very busy street and trying to access it was tricky.

Javonna Walker 
Rating:
5.0

Everything was great check in was perfect and bringing the truck back was even easier nothing to improve here.

Lynn Radcliff 
Rating:
3.0

Customer did not leave a comment.

Kathy Forbes 
Rating:
2.0

Nice got in my storage unit and chewed some of my things!

Harlee Hill  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Laqueta Garrett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Victoria Earp 
Rating:
5.0

Thank you.

Donald Roe 
Rating:
5.0

Customer did not leave a comment.

Christina Arbona 
Rating:
5.0

Customer did not leave a comment.

Rose Watkins 
Rating:
3.0

I returned a trailer 2 days before it was due. It was checked in 5 days later and I was charged a late fee for a trailer I returned on time and now have to call around to get a refund issued.

RICHARD FLANDERS 
Rating:
5.0

Friendly and accommodating staff.

clint baker 
Rating:
5.0

I’d like to give recognition to Chris that took care of me when I arrived to pick up the trailer. He had some not so pleasant customers ahead of me and this young man maintained his kindness and pleasant attitude towards all. Needless to say he was the only one working due to some callouts of other employees. He definitely is the type of employee all companies need. When we returned the trailer that evening the young man that checked us in was very friendly and polite as well as professional. Both of these young men went above and beyond expectations. As a business owner myself I can only hope that I’d be so fortunate to have employees as these two young men. I will certainly recommend this location to people I know. Thank you Pam Hiltz

Pamela Hiltz 
Rating:
5.0

We would not feel comfortable using any other location

Agee Gabriel 
Rating:
5.0

The people working at this location are great. They helped me find all the items I needed to pick up a motorcycle in Oklahoma and return it to Tennessee. They helped me find the hitch I needed for my truck in Nashville when they didn't have it in stock. They also helped me coordinate with the other U-Haul locations to make this trip a success. Thank You

Eric Saum 
Rating:
4.0

Trailers rode like they had square wheels.

john munro 
Rating:
1.0

Customer did not leave a comment.

Isaac Brant 
Rating:
5.0

Customer did not leave a comment.

Jesse Teal 
Rating:
5.0

Customer did not leave a comment.

Carol Finch 
Rating:
5.0

Customer did not leave a comment.

Todd Horman 
Rating:
5.0

The day I went I needed to get a storage unit and I was very pleased with the service. Everyone was very helpful .

stephanie keys  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Yates 
Rating:
2.0

This entire interaction with U-Haul was terrible! I wouldn’t use you guys again if i had the choice and I’m not looking forward to having to use you again.

Bradly Sears 
Rating:
5.0

Customer did not leave a comment.

Burrell Wheaton 
Rating:
5.0

Customer did not leave a comment.

Angela White 
Rating:
5.0

The problems I had with the truck and drop location couldn't have been seen by this location

REX HOPKINS 
Rating:
5.0

Everyone and everything was great..The store was clean and organized. Very efficient

LaShawn Mack 
Rating:
5.0

Customer did not leave a comment.

Joan Roberts  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Derrek DeCan  |  Overall Experience 
Rating:
5.0

Everyone here is extremely helpful and friendly. I’ve rented trucks, trailers, and storage units here over the last three years and will recommend THIS business!

Deanna Greenwalt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jason Rogers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tulisha taylor 
Rating:
5.0

Customer did not leave a comment.

George Botsko 
Rating:
5.0

Customer did not leave a comment.

stephen noe 
Rating:
5.0

Customer did not leave a comment.

Babak Obali 
Rating:
5.0

Customer did not leave a comment.

Kimberly Odom 
Rating:
5.0

Customer did not leave a comment.

Amber Harris 
Rating:
5.0

Customer did not leave a comment.

Sanita pellam 
Rating:
2.0

Charged me for 100 miles when I only used 40

elijah bautista 
Rating:
5.0

Still renting from there

DEBRA MURATA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Deschaines  |  Overall Experience 
Rating:
5.0

Josh was amazing! So polite, kind, calm and quick. We lost everything in the Tennessee tornado, our apartment and car, he was just very helpful and understanding.

Therese Swanson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darrah Martin  |  First Impressions 
Rating:
1.0

I told the kid behind the counter Sat. 12-09-23, I was moved out I didn't have time to stay trying to get home and unload before Tornado hit, he said he would take it off auto pay for 12-10-23, it didn't get done so 1 am on the 12-10-23 you charged my card. I drove over there Sunday 12-10-23 to straighten it out, he told me I would get a refund and never did.

adana scarpino  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ludrick Fortune 
Rating:
5.0

Customer did not leave a comment.

Alex Morris 
Rating:
5.0

Customer did not leave a comment.

Misty Patterson 
Rating:
4.0

Customer did not leave a comment.

Benjamin Spurlock 
Rating:
5.0

Customer did not leave a comment.

KENDRA THORN 
Rating:
4.0

Customer did not leave a comment.

Madeline Brzozowski 
Rating:
4.0

Customer did not leave a comment.

Melinda Taylor  |  Overall Experience 
Rating:
3.0

Do not rent vehicles that should be serviced. The doors on the driving & passenger side had so much damage that they did not properly close. The vehicle seemed to have issues with either the motor or the transmission. I was pulled over for driving 70 mph when I thought the vehicle was traveling at 65 mph. The sales associate informed that he would take the vehicle out of commission when I returned. It was a very tough, loud noisy ride. I haven’t been contacted by the manager within the slotted 72 hours. Not a good experience with the vehicle. The young men at the counter were polite though and tried to get me going at the time I had reserved.

JUANIQUA MCCLENNAN 
Rating:
5.0

Customer did not leave a comment.

Adriana Fowler 
Rating:
5.0

Actually open on time, have rental ready that was reserved. I understand stuff happens and the staff that was able to make it in to work were absolutely fantastic. Competent, friendly, professional, empathetic to the situation and made adjustments as needed to satisfy my needs . The staff working this location is what keeps me a long time u-haul customer.

Martin White 
Rating:
2.0

Only one worker who didn't seem to care and whole line of people waiting. No one there to answer questions. Not a good experience.

Joney Denny 
Rating:
2.0

Vehicle was picked up on 1/4 tank - basically had to fill it up as soon as I got it. Location is abysmal, but not U-Haul’s fault. Vehicle was dirty. Cupholders specifically had tons of dirt and grime.

William Smith 
Rating:
1.0

Door/locks changed without notification never late when I moved out it was a decompsed cat in my unit ceiling fell in and a ton of rat dropping yet uhaul continue to call me about a last payment absolutely not no apology no return call from manager DO NOT STORE UR THINGS HERE!!

Jasmine Carlton  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Donna Glenn 
Rating:
5.0

Had to clean the inside trailer a little bit.

GIOVANNY Morpeau 
Rating:
5.0

Customer did not leave a comment.

Mason Hull 
Rating:
4.0

Customer did not leave a comment.

Steven Price 
Rating:
5.0

Customer did not leave a comment.

Shontell Williams  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Melissa Evans 
Rating:
4.0

I wish a grace period was offered. I needed an extra hour after the drop off time and was told it would be another whole day of rental charge. Had I knew that I would’ve just keep the truck for 48 hours instead of 24

ANDREA DUNSON 
Rating:
5.0

Customer did not leave a comment.

tesha anderson 
Rating:
5.0

More dollies would be nice

Deirdra Lewis 
Rating:
5.0

Customer did not leave a comment.

james milliken 
Rating:
5.0

Very understanding

elis emjia 
Rating:
5.0

Customer did not leave a comment.

Cindy Wheeler  |  First Impressions 
Rating:
5.0

Savannah TN representative was great

Lisa Wandass 
Rating:
4.0

Overall the pickup and drop off locations were great with very nice and helpful employees.

Sara Ray 
Rating:
5.0

Customer did not leave a comment.

Margaret Bennett 
Rating:
5.0

Customer did not leave a comment.

Edgardo Gomez 
Rating:
5.0

Customer did not leave a comment.

william lisasuain  |  Overall Experience 
Rating:
1.0

The Staff, especially the young laborers, were very polite and helpful. The property was so poorly maintained they were constantly dealing with situations that was out of their control. My unit ceiling fell in and was full of mice. They ruined tons of stuff. I was supposed to have rodent boxes put in my unit (the ones i had were empty) in June and come October they keep telling me theyre on order. They replaced the doors, with no noticed and removed everyones locks and put new ones on. I found out after hours when i couldnt get into my unit. The day i was moving out the unit a few down from me was moving out and they had their ceiling fall and there was a dead cat all decade in their unit. The layout is awful, the alarms on the unit didnt work and the only entrance/exit is on Wilmarudolph and difficulty to exit, especially when they park trucks in the lane.

Morgan Regnier  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sammy Mattox  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brandon Loux  |  Overall Experience 
Rating:
3.0

I couldn't get the storage unit I reserved a month in advance, had to settle for a bigger unit

Jorge Chavez-Rey  |  First Impressions 
Rating:
1.0

Terrible service at this location, walked into the office and no one was there, waited for about 20 minutes for someone to show up to ask about renting a unit. When someone showed up I asked to rent the smallest unit they had, was given a 5x10 unit and told it was $69 a month. No problem, paid for a month upfront. Went to the unit and fount that there was no lock in the unit like I was told and the roof was leaking. So I went back to the office and they moved me to an interior unit and told me not to worry about the $10 difference in the price, they would take care of it. Within 3 days of paying for the first month at the price I was given I started receiving emails stating that not only did I owe the $10 difference, but a $20 late fee. I went into the office 3 times to ask them to fix the account and remove their lock from my unit only to receive more emails and a notice of lien in the mail.

Eand France  |  Overall Experience 
Rating:
5.0

Friendly staff. Convenient location.

David Vickers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

VIRGINIA MCNEAL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shontell Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RACHEL BINION  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Diamond Blassingale  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Capri Kelly  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

James Poteet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christian Cabrera  |  Overall Experience 
Rating:
2.0

upon my initial arrival, seemed as if the staff was new as they were being shown how to do the move-in administrative tasks. got sent to the wrong entrance door and had to go back to the office; then when re-directed, went out to the correct door and was unable to open it, so went back to the office again and had my code supposedly "fixed"; went back to the door and still was unable to enter, so went back again to the office to complain. I was a bit upset having just driven 16.5 hours and having to repeatedly walk back to the office and wasn't as pleasant as I should have been, but the staff really needs to get their act together.

JOSEPH MURACA  |  First Impressions 
Rating:
5.0

I've always had a good experience at the Wilma Rudolph Blvd U Haul. Friendly service and very helpful.

LINDA GODSEY  |  First Impressions 
Rating:
3.0

Hard to get a hold of locally, always got sent to the central office, which they cant helpnyou with questions on storage on specific site. Automatically charged my card with no notice, and rates have gone up twice in a year. Insulation falling all over my items. Decided to go with somebody cheaper, cleaner and better customer service. Ever since Kevin Chambers has left, the customer service has went down.

Roxanne Leclair  |  Overall Experience 
Rating:
1.0

My storage unit was Invest with water bugs

CARL PIRTLE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stacy Jones  |  First Impressions 
Rating:
5.0

Chris was very welcoming understanding and I appreciate u. He has great customer service and very patient.

LAQUANDA WESTBROOK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonah Nelson  |  Overall Experience 
Rating:
1.0

I reserved a storage unit two days prior to my move in date. The day of move in I assign to unit 52 which was occupied, I was then given unit 87 which was also occupied. After 2 hours I was sent to the Providence location and assigned unit 110 which was also occupied. I was finally given unit 402 but nearly fell and broke my hip because the floor was soaked with wax and bug spray according to the staff personnel. The worse thing about my experience is that I made my reservation for a unit that was priced at 64.99 and because the properties failed to update inventory I am now being charged 30.00 more . I was forced to delay my departure until the next day and nobody thought to offer anything for my inconvenience.

Andrea Simpson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHALISZAH DeCastro  |  Overall Experience 
Rating:
2.0

The unit that was trying to be offered to me was not cleaned out. The ceiling was falling out of it. Insulation was all over the unit. The person before me made an insurance claim and they still tried to give me the unit when I ask for a new unit, they said that one other was available. We went to go look at the unit and it was already locked and issued to somebody. The location of this U-Haul and storage is not the best. I would not recommend anybody to go there.

Jason Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adana scarpino  |  First Impressions 
Rating:
3.0

Storage unit was full of leaves,mouse droppings, and cat feces. Doors need to I fit tighter, and walls should go all the way to ceiling.

Owen Wilson  |  Overall Experience 
Rating:
5.0

This really doesnt have to do with the storage but i would recommend u changing the in town mileage to unlimited.

Terri Hohenstein  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark Pannek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jerry Saunders  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron Cozby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT ROYAL  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Daniel Goll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Gilbert  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

TREZURE ANDERSON  |  Overall Experience 
Rating:
3.0

Location is in a bad place for depending on vehicle size. In order to make reservations the business can inquire what type of equipment is being brought to the location for better accommodation.

robert fare  |  Overall Experience 
Rating:
5.0

Thanks to all for YOUR HOSPITALITY I'm still a customer of your company and will be in to pay off the past two months and empty in late November as far as I can get to the time I have free. Thanks again for being reliable for me.

Nora Strickland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EVETTE JOHNSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andre Rolsin  |  First Impressions 
Rating:
5.0

Best customer service by far.

Joram Guadalupe  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMIE PAYNE  |  First Impressions 
Rating:
4.0

Great staff

george clark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alexandra Hodges  |  First Impressions 
Rating:
5.0

Easy quick , glad they had some storage units ready and available . Truck was ready when I arrived as well .

TONY MCCORVEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tom Guaraschio  |  Overall Experience 
Rating:
1.0

The A/C was not working ever, therefore most of my stuff were poorly preserved, In addition, there was no light, we had to move our stuff using our phone's flash light

MARIA TERESA FERDIK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Rutledge  |  Overall Experience 
Rating:
2.0

The unit appeared to have rat infestation. The ceiling foam was dropping on my contents. The unit smelled like it had a moisture problem.

Iven Hughes  |  Overall Experience 
Rating:
4.0

Staff were professional and friendly.

Todd Hardin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Meliana Lopez-Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brad Evan  |  First Impressions 
Rating:
2.0

The staff is very friendly and did an excellent job getting us a truck and set up for the storage. Unfortunately the storage unit was very dirty and there was substance dropping from the ceiling. I cannot have that stuff dropping down in my furniture and clothing. I am actually at the store now requesting to cancel the storage and be refunded.

Jesse Day  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

TIMETRIUS BLEVINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGEL MOORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rochelle Jasmer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jackson Boyd  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Andre Jordan  |  Overall Experience 
Rating:
4.0

Overall, I had a good experience. However, there was a problem with rodents getting into the unit and damaging several items. The units need to be upgraded because the insulation falls into the contents of whatever is stored inside. Mr. Chambers is very personable and seeks to resolve problems when they arise.

CLARA GIFFORD  |  Overall Experience 
Rating:
2.0

The manager "Kevin Chambers Jr" was incompetent to service our company's needs of providing invoices early so we could make payments on time. My company was willing to pay month's in advance if only a simple invoice could be provided in a timely manner and that was never done and they would constantly lock our unit and threaten to kick us out due to non payment but we couldn't pay because we never would receive an invoice.

ITG Brand  |  Overall Experience 
Rating:
5.0

I had absolutely no problems at this Uhual, I would highly recommend.

Karly Kante  |  Overall Experience 
Rating:
5.0

Rook was super helpful

Rook Elgie  |  First Impressions 
Rating:
3.0

There is installation falling in on the ceiling’s in your unit’s. The employee said it has not been replaced in years. This needs to be resolved. Respectfully, Samuel

Samuel Sprewer  |  First Impressions 
Rating:
5.0

Lo unico es que cuando llame para cancelar estuve esperando 30 min. Y nadie contesto en la tienda.

LUZ GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andrew smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dwayne Shelton  |  First Impressions 
Rating:
5.0

Every member of the staff at this facility are amazingly friendly and extremely helpful. The customer service to everyone who walked into the building were greeted and taken care of very efficiently in my opinion. I must say I am totally impressed.

William McBryar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sequoyah Fletcher  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Mark Schmitt  |  Overall Experience 
Rating:
1.0

Worker by the name of Chris at Wilma Rudolph location was very passive aggressive and threatening due to the fact that apparently my vehicle was in the way while I was moving my belongings into the storage unit. I have never felt so threatened or belittled by a man that acts like a child nor have I ever experienced unprofessionalism to that extent.

Steven Louissaint  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGEL MOORE  |  First Impressions 
Rating:
5.0

The staff at the WR road location are the best - absolutely above expectations in all ways. Friendly, helpful, and easy to talk with. I’m glad I used this location - I can’t imagine there is a better team anywhere in Tennessee.

Nicholas Kirschten  |  Overall Experience 
Rating:
3.0

The actual moved out date was ( I have a time to prove that I am telling the truth) 5/7/2022. Then I started to work in Greenwood MS 5/9/2022 building a saw mill.

Rick Blackmon  |  Overall Experience 
Rating:
5.0

😁😁😁😁😁

Eillis Anthony  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

micheal stevens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lonnell Hunt  |  Overall Experience 
Rating:
3.0

Didn't have truck I requested upon arrival, but store manager got a larger truck, for same price. Offered a $20 credit to take truck to a certain location, but a different location was printed to return.Did I receive my credit..?

Ronald Hooks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Capri Kelly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

toya jones   |  Overall Experience 
Rating:
5.0

Staff is always friendly & Mr. Kevin

ben mason  |  First Impressions 
Rating:
3.0

The only thing I didn't like about my storage building was stuff falling from the ceiling all over my belongings I think it was like insulation that's why I moved out.

TERA HEAD  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Darbara Bagby  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATRICE WILKINS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

felipe montoya  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES FANNING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Sumner  |  First Impressions 
Rating:
1.0

The staff was very friendly and knowledgeable. The storage unit was horrible. My entire home was in a large unit and 75% of everything I owned was rat-infested. I have had to throw away anything that was fabric. It literally had dead baby mice bodies in my children's box strings and clothing. I choose this unit thinking cause it was on Wilma in a busy part of town it would at least be pest and mice-free. IT WAS NOT!! I have left 2 messages for Management to call me back and have not yet heard from anyone. Were the rats traveled on the ceiling beams the insulation was coated in all my belongings 2in thick. I am out a very large amount of funds replacing all my mattresses lien, and clothing. I would recommend using only plastic totes to store anything here. The rats ate through all the boxes I had. I am truly heartbroken that I've had to replace everything while having to move this week. I would never recommend anyone placing their family items here at this unit.

Amanda Huff  |  Overall Experience 
Rating:
1.0

Now stop asking me to review you. It's been 30 times.

Dakota Hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darbara Bagby  |  First Impressions 
Rating:
5.0

My customer service rep that took care of me made me a very satisfied customer if I was a manager for uhual I would recommend him a pay raise.

Steven Louissaint  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Janet Crocker  |  Overall Experience 
Rating:
3.0

The mileage in the truck was off by 200 miles that they said the truck was at

Paquarie Houston  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Gail Arthur  |  First Impressions 
Rating:
5.0

Very professional and helpful!

Bennie Booker  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

stacy benn  |  Overall Experience 
Rating:
2.0

All of my things got wet, a lot was meldew and had to be tossed. Just not what I expected.

KIARA BOYLAND   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BEVERLY WALKER  |  Overall Experience 
Rating:
2.0

It was easy to rent a U-Haul it was easy to rent a storage for the free month however the prices that change based on the month of the year seems very sleazy and underhanded it's very wrong for you do that. Simply because of the way you price your equipment I will not be recommending it to anybody until it is fixed you need to have consistent prices throughout the year and that doesn't mean make everything more expensive throughout the year. Have some decency.

JASON BELL  |  First Impressions 
Rating:
5.0

The whole staff was pleasant and worked with all our needs

Sara Vida  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tess Klem  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrew Lavigne  |  First Impressions 
Rating:
2.0

While staff and hours were great there are other issues....insulation is coming off ceiling and was on top of my belongings and on my mattress.....not very well maintained....didn't notice it when I unloaded my stuff....went back to add more stuff and had to figure out what was on my belongings...had I noticed it I would not have rented ....I have pics if interested

Lisa Murray  |  Overall Experience 
Rating:
5.0

We had our belongings stoed for almost a year. No issues with nice or even bugs. Staff was always friendly!!

Rick Williams  |  Overall Experience 
Rating:
1.0

The storage unit was the worst i have ever used .i would not recommend this serivce to No One.we had 3 tvs stolen from the unit.and there was mice in unit they eat my daughters belongs..stuff was falling from the ceil.for it to be secure how did the stuff go missing?this was crappy service.i would not recommend to no service member i work with.

CECIL BENHAM  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Anthony Walz  |  First Impressions 
Rating:
5.0

The staff always acknowledged me when ever I entered the building and always heard more than one ask what can I do to help you !! We moved from Minnesota and if and when I need a trailer or a storage unit this is the only place I will go !!

THOMAS Scheunemann  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Lamb  |  Overall Experience 
Rating:
2.0

Nice or rats were in my storage and poop all over my stuff as well as ate all my dry beans.

Tieasha Baker  |  Overall Experience 
Rating:
5.0

Chris was very helpful, friendly and knowledgeable about all of my questions and concerns thank you Chris and uhaul

BRANDI REDUS  |  First Impressions 
Rating:
5.0

Staff was excellent. Very helpful and courteous. Well managed facility.

David Torreano  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dennis Maher  |  Overall Experience 
Rating:
5.0

The staff was great and extremely helpful! Very good experience here.

Ryan Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Leggs  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Jenifer english  |  Overall Experience 
Rating:
1.0

My storage unit looks like it got mold falling off the top of it and could get on to my items

Cherier phillips  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Clark Lamont  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

marcus beltran  |  Overall Experience 
Rating:
5.0

Very nice people and helpful

JAMES GREER   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantell Gardner  |  Overall Experience 
Rating:
5.0

Fantastic employ! Great attitude!

Jeffrey Bruck  |  Overall Experience 
Rating:
5.0

Staff is courteous and helpful. Would recommend

George Cruthirds  |  Overall Experience 
Rating:
3.0

Uhaul is continuing to bill me 139 per month and I have been gone from the unit 362 for nearly a month

Arllie Elliott  |  Overall Experience 
Rating:
5.0

Great staff friendly and helpful !!

THOMAS Scheunemann  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shawn Harker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Bryant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawn Harker  |  First Impressions 
Rating:
5.0

All staff was very helpful and nice. Storage area was clean and well maintained. With climate control my stuff stayed in perfect condition.

tara neufeld  |  Overall Experience 
Rating:
4.0

The only issue I had with the storage unit was the insulation on the ceiling, it fell on my belongings all the time.

erik estrada  |  Overall Experience 
Rating:
5.0

Very friendly! And very Helpful :)

Tina Garcia  |  First Impressions 
Rating:
4.0

Easy to set up and access 24 hours is convenient.

Jennifer Bogerty  |  First Impressions 
Rating:
5.0

Overall, a great storage place. Secured buildings and outside units with alarms. Cheap insurance. A little pricey but the perks make up for it.

Cameron Nemitz  |  Overall Experience 
Rating:
3.0

I had a one way rental the guy at pick up NEVER told me about a mobile drop off check in at the drop off location I had to pay an additional $20 fee for the drop off location to check in the return of the truck this is not right at all my rental was for 2 days I returned it in 1 day but still was told I couldn't check in the truck because they already done it and charged $20

SAMANTHA LOCKRIDGE  |  Overall Experience 
Rating:
4.0

The Storage facility 139 is not well lit. It is difficult to see inside the space.

Samantha Sixieme  |  Overall Experience 
Rating:
5.0

The staff are super friendly. If I had to make one recommendation, it would be to seal the outdoor units to keep mice out. Other than that, wonderful location.

Rick Williams  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

NeCarla Gayle  |  Overall Experience 
Rating:
1.0

Mouse poop, fallen insulation that appears moldy, and more spiders than anyone is comfortable with inside my unit. I visited my unit several times a year for nearly two years and there was always more mouse poop, fallen insulation, and spiders than my last visit. These units are filthy and disgusting and cost $15-$25 more than any non-Uhual nearby storage facility. A ludicrous five dollar price increase to “maintain superior cleanliness standards.” Military discount advertised on the website but I was told uhual doesn’t do military discount. I stayed there so long because it would cost more to move everything than to leave it be but with the very clear money grab from uhaul I decided moving elsewhere to be worth it.

Rebeccah Wood  |  Overall Experience 
Rating:
5.0

Very friendly and helpful manager explained everything to us. All employees were knowledgeable and very helpful.

Karen watson  |  First Impressions 
Rating:
3.0

Sometimes the locks are rusted from the rain and it’s hard to get into the storages. Oiling them would truly help.

Farica Mcelrath  |  First Impressions 
Rating:
5.0

I was helped by Daniel and Chase. They were both very knowledgeable, helpful and professional. I called and visited several other locations prior to choosing this one, and their help was wholly the reason for my choosing this location. Will recommend. Thank you!

arik browning  |  First Impressions 
Rating:
4.0

So far so good! Great customer service!

Latrice Wilkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salena Williams  |  First Impressions 
Rating:
5.0

It was simple and easy.

JULIE LOGAN  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

anighsia woodard  |  Overall Experience 
Rating:
4.0

The insulation inside the storage unit is falling down. The computer system needs an update and service by IT. It takes way to long to load. EJ and Randy (I think is his name) were extremely good with Customer service and ensuring my needs were met. I sincerely appreciate that!

Samantha Sixieme  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darryl Woodfolk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vickie Hill  |  Overall Experience 
Rating:
4.0

Good enough tbh.

Learie Whyte  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jenny Fulle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Claira Dowdy  |  First Impressions 
Rating:
4.0

employees are very professional and pleasant, but the place is to Congested to move around and the storage prices are to high I was able to find a place almost $30 cheaper and had plenty of room.

roderick anderson  |  First Impressions 
Rating:
5.0

Costumer service was superb, they very helpful, professional went above and beyond to help me. Thank you very much you are the best.

Ursuline Bannis  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephen Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

allen ware  |  First Impressions 
Rating:
2.0

Mice droppings all over my property and i have rented many storage units at other places in the past. Never had a problem like this before and I had a inside unit.

Tashonna Hudson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Iris Kilpatrick  |  Overall Experience 
Rating:
5.0

I actually have already recommend this facility to other people in my opinion it's the best one around. Staff has always been warm friendly and knowledgeable I'm sure that this kind of environment can only be created by good leadership.

Imani Wright  |  Overall Experience 
Rating:
4.0

All the employees were friendly and helpful, in person and on the telephone

Elaine Presson  |  Overall Experience 
Rating:
3.0

The storage was dirty and insulation was falling from the roof. The place smelled like urine.

Jorge Perez  |  First Impressions 
Rating:
5.0

Excellent

Stacy Jones  |  Overall Experience 
Rating:
5.0

The employees at U-Haul on Wilma Rudolph very polite very informative and it was a very pleasant experience to do business with this company I have rented several trucks from them and have had several positive interactions with this company

carla clemmons  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Simko  |  Overall Experience 
Rating:
2.0

Some animal got into my storage unit, destroyed my couch, recliner and 50in flat screen tv, there is nothing they could do about it because I didn't have insurance, had to buy all new stuff

Jaye Caputo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Lancaster  |  Overall Experience 
Rating:
5.0

All the staff were excellent. The manager Kevin Chambers was very friendly, knowledgeable, and organized. He is a great example of a leader.

Quiana Elliott  |  Overall Experience 
Rating:
5.0

Very helpful

keith smith  |  First Impressions 
Rating:
4.0

The only thing I didn't like about it, was that occasionally somebody would park a truck and one of the lanes and you couldn't gearound them to get to your own unit. All the isles are very narrow.

eric brooks  |  Overall Experience 
Rating:
5.0

Easy in and out

Alice English  |  Overall Experience 
Rating:
5.0

Never had a problem.

Terence Switzer  |  First Impressions 
Rating:
3.0

When we completed loading this busines closed without informing us what to do with the truck keys .We are from Nashville and the UHaul truck we were driving we had key that we did not know what to d

Cassandra Hasan  |  First Impressions 
Rating:
5.0

Very friendly and helpful. Easy process!

Andrew Popma  |  First Impressions 
Rating:
1.0

Completely unhappy with my decision to use this facility.

David Hunt  |  Overall Experience 
Rating:
4.0

Good staff. Very helpful.

Mark Lancaster  |  First Impressions 
Rating:
1.0

Storage had a leak which ruined some expensive household goods and because i didnt put insurance on the unit the claims adjuster wouldnt do anything for me.

Spencer Marshall  |  Overall Experience 
Rating:
4.0

Quick and efficient check in. The 1 month free rental space is a great help.

Timothy Bolenbaugh  |  First Impressions 
Rating:
4.0

The door lock was broken and took significant effort to open every time. Also, my belongings were filled with sunflower seeds and other nuts by rodents during the winter. Everything else was good.

Joseph Lanning  |  Overall Experience 
Rating:
3.0

This is my second time using the facility in a year. My furniture had rat feces on it and the boxes had feces and ruin on them. My kids mattresses had insulation on them. Field mouse was dead on rug.

Nanci Dunner  |  Overall Experience 
Rating:
5.0

Nothing at this time

revonne martin  |  Overall Experience 
Rating:
5.0

Manager and staff are very helpful and accommodating. It made the whole process easy and efficient.

Alba Cook  |  Overall Experience 
Rating:
5.0

Good job

KATHLENE MOORE  |  Overall Experience 
Rating:
5.0

Excellent service

Lenda Burns  |  Overall Experience 
Rating:
5.0

Overall a wonderful experience

Laurel Dennison  |  First Impressions 
Rating:
5.0

Extraordinary service, made me feel like an important customer. it is very rare to encounter this high level of customer service in today's world.

david hellenthal  |  First Impressions 
Rating:
4.0

N/A

Kenyetta Kinney  |  Overall Experience 
Rating:
5.0

Awesome customer service and all the guys was very helpful and new what they was doing!!

Shannon Schmittou  |  First Impressions 
Rating:
2.0

It smelled horrible when I walked in the facility. There was no service with a smile. The guy had to redo the whole storage transaction and set up. The process took almost 1.5hr.

Clachette Cooks  |  First Impressions 
Rating:
1.0

Horrible customer service

Katricka Wilson  |  First Impressions 
Rating:
5.0

Nick was extremely helpful and attentive..Very smooth transaction from beginning to end. Thank you!!

Mizpa Livingston  |  First Impressions 
Rating:
5.0

Great facility with a good staff. Would use again.

Phillip DUNEGEN  |  Overall Experience 
Rating:
2.0

Door alarm never armed correctly. Unit had nasty ceiling insulation that fell unto our stuff all the time. Terrible mouse intrusion. Staff was nice.

CHRISTOPHER ZIMMERLE  |  Overall Experience 
Rating:
5.0

Didn’t catch the guys name that checked us in, he was excellent

nancy clarke  |  First Impressions 
Rating:
5.0

Great staff very helpful

Rick Burgard  |  Overall Experience 
Rating:
5.0

The staff at this location was phenomenal and went above and beyond every time I was there. Friendly and helpful, they made sure I had the information I needed.

Robert Hurd  |  First Impressions 
Rating:
4.0

Great place to store your things

Vladimir Powell  |  Overall Experience 
Rating:
2.0

I rented a storage in 122 , metal frame at top of door was bent door would not op properly told employees, it was never fixed in my 3 month rental . Was completely stuck when I checked out

Robert Frew  |  Overall Experience 
Rating:
4.0

Nice customer service

STEPHEN MBUGUA  |  First Impressions 
Rating:
5.0

The customer service at the store was some of the best I ever had. I highly recommend this uhaul for storage and uhaul truck rentals! Very impressed

DUSTY STARR  |  First Impressions 
Rating:
5.0

You guys were Great! By far the Best uhaul place I've been.

Gary Sorensen  |  Overall Experience 
Rating:
5.0

This Uhaul location continues to impress me, sometimes the rental truck is already pulled around awaiting me, before I can step back out the door.

Prestegious Moving Service  |  Overall Experience 
Rating:
1.0

I was given a lot of attitude and I was very stressed because we just moved across the US and just needed some nice customer service. I was very upset and had to leave and allow my husband to handleb

MEGAN MARIE HARRIS  |  First Impressions 
Rating:
5.0

Great service

Jermaine Robinson  |  Overall Experience 
Rating:
5.0

Always a professional staff, even when faced with unreasonable, challenging customers!!

David Edelmann  |  Overall Experience 
Rating:
5.0

Personnel were very helpful.

Taylor Walsh  |  Overall Experience 
Rating:
2.0

Very friendly staff yet not very professional. A little too laid back on the job.

Briana grinage  |  Overall Experience 
Rating:
5.0

The only concern was the ceilings and the insulation falling and covering our belongings in the unit.

Fred Bennington  |  Overall Experience 
Rating:
5.0

Our move into the storage unit was handled in a very professional way. The on duty personnel was helpful and we'll able to handle any questions that we had. The units were clean and easy to access.

patrick tippit  |  Reservation 
Rating:
5.0

every Uhaul employee I interacted with was fri8endly, professional and efficient.

Jack Simpson  |  Overall Experience 
Rating:
1.0

I can’t say that I’m happy with the service but I am hoping my situation is rectify soon

Debbie forrest  |  Reservation 
Rating:
4.0

Hours of operation are very accommodating

steven kerr  |  Reservation 
Rating:
4.0

The only reason I’m taking a star away is because the access card we had never worked for after hours. Not a huge deal but tripping the alarm every time was kind of annoying. Kevin is great!!!

Eric Butler  |  Overall Experience 
Rating:
1.0

Had a climate control unit that was often hotter than the outside units. The system was broken for a while. The manager is very unprofessional. He was hard to reach whenever and never returned calls.

Vanessa Booker  |  Overall Experience 
Rating:
5.0

The workers who were present were very patient, understanding and helpful. Despite having a rude customer verbally attacking them for somebody else mistake, they NEVER changed THEIR attitude with me.

Keidra Oneal  |  Reservation 
Rating:
2.0

I liked the convience of the facility but I didn't like the business part. It seems every time I made a payment; there was always confusion. It seem there was alway a mix up somewhere.

DELLA REDDICK  |  Overall Experience 
Rating:
5.0

Nice to have a place like this when you are in the process of moving.

Jesse Teal  |  Overall Experience 
Rating:
1.0

I will never use uhaul again. You sit on the phone for hours and every person is a liar. I suppose to have 2 months free and you charge 94.00 for a 4x6. Uhaul is a rip-off.

Jonathan Davis  |  Overall Experience 
Rating:
1.0

Horrible customer service.

Julie Speer  |  Reservation 
Rating:
5.0

Fast and easy check out

Michael Carroll  |  Overall Experience 
Rating:
4.0

Friendly staff, down to earth.

Briana Mickey  |  Overall Experience 
Rating:
5.0

Thank you

Kenyetta Kinney  |  Reservation 
Rating:
3.0

Had to change reservation because my closing was delayed. I was not happy that my credit card was charged 6.95 web self storage in Phoenix. What is that all about? Please credit my acct back $6.95

Tom Lauritzen  |  Reservation 
Rating:
5.0

The ladies that reserved my vehicle and storage unit were well trained and exhibited great customer service!

David Edelmann  |  Reservation 
Rating:
4.0

My access card didn't work most of the time and there was residue from the ceiling on my furniture but other than that the storage was good

lakisha green  |  Overall Experience 
Rating:
5.0

Had my stuff in a climate controlled unit was very clean and handy to get into when I need to staff very helpful and knowledgable

Mark Susee  |  Overall Experience 
Rating:
4.0

My unit had Installation falling down from ceiling. I reported it, but nothing was done.

Shallene Cogman  |  Overall Experience 
Rating:
5.0

Staff were great and really helpful-

BERNARD INNES Raysor  |  Overall Experience 
Rating:
4.0

All of the staff was very friendly despite having some unruly customers.

DAVID MERCER  |  Overall Experience 
Rating:
1.0

"air-conditioned controlled" unit is not supposed 2get above 85degrees, but always was. Insulation falling down on my stuff inside the unit. "Access card" never opened the door

KALEIGH THACKER  |  Overall Experience 
No reviews have been submitted for this location.

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