Comentarios del cliente para U-Haul Moving & Storage at University

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at University

Grado total:

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Ashley G.
Grado:

Always a pleasure to come and get a uhaul. Never have been sent away because they have been over booked. I have never had any issues with the staff or the trucks. I'm very greatful for uhaul to be around. I don't go anywhere else, Because of the service and I able to get a uhaul and drive away and do what I have to do and always turn it back in earlier than expected.

Darryl S.
Grado:

El cliente no dejó un comentario.

Craig S.
Grado:

El cliente no dejó un comentario.

tasha O.
Grado:

Everyone I interacted with was very poilet and professional. My first time renting a uhaul and it was quick, easy and painless :)

Pamela G.
Grado:

Great customer service

Lynda K.
Grado:

El cliente no dejó un comentario.

BRENT F.
Grado:

I could not move the drivers set up. I thhink the bar was broke.

Justin B.
Grado:

El cliente no dejó un comentario.

shylow H.
Grado:

All of the guys were super kind and helpful!!

Shanna L.
Grado:

Super friendly staff and quick and easy pick up/drop off

Kristi S.
Grado:

El cliente no dejó un comentario.

peoria S.
Grado:

I think the service here at the University location is excellent

Darrell S.
Grado:

Just take care of custmers

Tonya G.
Grado:

El cliente no dejó un comentario.

tashawni i. | Overall Experience |
Grado:

Was mad because I moved my stuff out on the 13th and didn't get non of my money back I left my storage Clean,ever other storage give u your money back if u move out early thanks the only thing

patrick M.
Grado:

Very easy check-in

Janinea S.
Grado:

Just what I needed when I needed it and was able to get to work in time that morning! Thanks U-haul.

Kristina S.
Grado:

El cliente no dejó un comentario.

Joseph W.
Grado:

El cliente no dejó un comentario.

Brittany H.
Grado:

Work on the pricing of milage.

matt W.
Grado:

El cliente no dejó un comentario.

Michael T.
Grado:

Drop off was fast and easy

Samona M.
Grado:

Customer service was good, but it was extremely busy and the employee was moving back and forth between cash registers to keep the line moving as much as possible! Think he deserves a raise

david M.
Grado:

replace the guy at the counter

john H.
Grado:

we continue to use only u-haul for all of our transportation needs within the arts community here in peoria. anthony and AC provide us with the perfect vehicle to move paintings and sculptures and exhibitions from studios to museums and art centers. we also have a storage rental as a result of their friendly professionalism. we don't even look at any other provider. BRAVO!

charles H.
Grado:

No improvement necessary Great experience Bravo

rick P.
Grado:

I have rented trucks numerous times from this location. They gentlemen who wait on me are always kind and friendly. The rental experience is great and they always meet me when I return the truck and ask how my experience was. I only rent from this location.

Rissa T.
Grado:

The mobile pick up was not working and it took me 48 minutes to pick up my truck and it set me and the movers back an hour. It took the online customer service 20 minutes to respond to me which irritated me even more. Not happy with this experience at all!

judy W.
Grado:

El cliente no dejó un comentario.

Teeodore B.
Grado:

A little busy but they were able to accommodate within a timely manner.

Stephen B.
Grado:

El cliente no dejó un comentario.

Jill J.
Grado:

El cliente no dejó un comentario.

Sean S.
Grado:

The 2 gentlemen were very friendly and helpful.

Kim H.
Grado:

Very busy but not a long wait. Very personably and attentive to everyone who walked in, while multi tasking 2 sections of the counter, the phone, and the 2 way radio. WOW! Return was smooth, I had left my rope in the truck, the person checking me in asked if I wanted it, otherwise it would have been still there. Very positive experience over and above my expectations. I would use this location again.

debbie M.
Grado:

El cliente no dejó un comentario.

Jessica B.
Grado:

El cliente no dejó un comentario.

Don B.
Grado:

El cliente no dejó un comentario.

mark A.
Grado:

El cliente no dejó un comentario.

Dean O.
Grado:

El cliente no dejó un comentario.

kelly S.
Grado:

I’ve already recommended this location to other people.

Damarvis D.
Grado:

Truck had no gas

maria B.
Grado:

Excellent service, great job and I will always rent from there.

NEWMT S.
Grado:

keep doing what you are doing, a friendly and helpful staff make a all the different.

VICKIE K.
Grado:

El cliente no dejó un comentario.

Douglas S.
Grado:

El cliente no dejó un comentario.

david C.
Grado:

The website is complicated and time consuming to use. I needed to click on too many things to reserve a truck and wait for too many pages to load. It prompted me to enter information I didn't want to enter - drivers license numbers - without letting me know that was optional. After the truck was returned, we were charge for 20 extra miles, and had to wait weeks before that was resolved on the credit card. I'll look for another option next year. This was too expensive - $51 for a 3 hour rental.

ryan W.
Grado:

El cliente no dejó un comentario.

max D.
Grado:

El cliente no dejó un comentario.

carl B.
Grado:

El cliente no dejó un comentario.

Ryan S.
Grado:

I used UHaul 24/7 to reserve my van. The van was not in the correct location and was actually in the secured storage area behind a barb wired fence. I walked around the lot trying to find the van before asking for assistance from staff. Staff was able to find it eventually. I doubt I'll use 24/7 again. The process was cumbersome, and the online assistant had difficulty verifying my information in real time.

randy C.
Grado:

Very satisfied with the service and the trailer that I rented thank you

leatha C.
Grado:

Great experience!

Brandy G.
Grado:

El cliente no dejó un comentario.

David A.
Grado:

Staff was top notch and friendly.

Mary E.
Grado:

Fire a worker that was dishonest with us. Second my refund of our $100. deposit I have not got. Instead I received a refund check for someone in Texas for $75.00. Still don't know where my refund check of $50. is.

teresa H.
Grado:

The customer service was outstanding! My long distance move was trauma free. Returning equipment was fast and easy. Thanks Teresa

Kenzel G.
Grado:

El cliente no dejó un comentario.

daniel B.
Grado:

El cliente no dejó un comentario.

Annette C.
Grado:

I love going to the U-Haul place on meadowbrook's and University Anthony the main worker there is so great and so is his other coworkers that's the only U-Haul place I will recommend

Sarah R.
Grado:

El cliente no dejó un comentario.

Bridgett C.
Grado:

El cliente no dejó un comentario.

harry S.
Grado:

El cliente no dejó un comentario.

john M.
Grado:

Really nothing. Staff was very good and courtious.

phillip T.
Grado:

Everything was awesome and store manger/owner? Was awesome and understanding

Zuzu M.
Grado:

Truck was dirty, smelled very strongly of cigarettes, and had a sticky liquid spilled all over the dash. I was overcharged for gas even after showing proof with a picture that I took before driving off. Then to top it off, I said I'd take a truck for $19.99 and was charged $79 for it. Very dissatisfied with the service this time around.

Thomas F.
Grado:

El cliente no dejó un comentario.

john H.
Grado:

A.C. and Anthony are the best. we are frequent renters and they are friendly, professional and always cheery. We get the best service and they know what size vehicle we need for every project. we move art and they provide the best to us for moving work from studio to gallery. they are always interested in the art, etc. we wouldn't go anywhere else.

Angelica L.
Grado:

El cliente no dejó un comentario.

thomas E.
Grado:

El cliente no dejó un comentario.

ROBERT M.
Grado:

El cliente no dejó un comentario.

Rissa T.
Grado:

The equipment wasn’t horribly dirty but the dirtiest I’ve ever had from U-Haul. I wasn’t able to upload all the pictures necessary to show. It only allowed me to upload 1 picture but other than that it was another great experience with U-Haul.

Ricky H.
Grado:

Nothing Went really good for me

Tyler S.
Grado:

There was nowhere to park the UHaul. Also, because they were closed next we, they encouraged me to take it elsewhere.

Debroah A.
Grado:

El cliente no dejó un comentario.

DAVID P.
Grado:

El cliente no dejó un comentario.

Brian O.
Grado:

El cliente no dejó un comentario.

derryl H.
Grado:

El cliente no dejó un comentario.

stephanie D.
Grado:

I will never go back to this location. They owe me money from the last time I used them and can’t get anything back! I will tell everyone I know not to go there! Poorly run and the wait is absolutely atrocious!

Patricia P.
Grado:

Nothing. You cannot try harder than you do....great service.

illinois I.
Grado:

Both mirrors would not stay in place at highway speeds. The door gasket on the driver side must need replacement. The wind noise from my 3 hours of driving may cause some hearing loss or issues.

shannon J.
Grado:

The men that checked us out were extremely rude and did not help us understand the bill. I wouldn’t recommend this place to anyone.

samantha H.
Grado:

The branch was flexible with our rental period. They were friendly and efficient. Will definitely rent from here in the future!

william B.
Grado:

nothing per my perspective

Robert H.
Grado:

El cliente no dejó un comentario.

Amanda M.
Grado:

El cliente no dejó un comentario.

dorice S.
Grado:

El cliente no dejó un comentario.

Todd K.
Grado:

Anthony is a great guy to work with. Best Uhaul facility I've been to. Friendly and would recommend for sure. Thanks Anthony.

Shontique L.
Grado:

El cliente no dejó un comentario.

Oscar S.
Grado:

El cliente no dejó un comentario.

Donald H.
Grado:

El cliente no dejó un comentario.

john H.
Grado:

we brought a fellow artist in to rent a vehicle to move some large delicate artworks--and it was perfect as always. the size of the vehicle and the attentiveness of staff was both professional and friendly. we will never go anywhere else !

Roy H.
Grado:

Honestly great customer service CANT EVEN PIN POINT OUT A SPOT THAT NEEDS TO BE APPROVED ON WAS DONE IN A TIMELY FASHION N VERY REASONABLE POLITE STAFF/CUSTOMER FRIENDLY I WAS VERY IMPRESSED YOU GUYS GET A 5 STAR AND NO COMPLAINTS FROM ME THANK YOU AND HAPPY THANKSGIVING TO YOU N ALL YOUR FAMILY GOD BLESS.

Dee B.
Grado:

El cliente no dejó un comentario.

mark B.
Grado:

El cliente no dejó un comentario.

JOSHUA D.
Grado:

El cliente no dejó un comentario.

chrysty S.
Grado:

Kenny went above and beyond to help me get the truck and U-Boxes that I needed. He was professional, helpful, and friendly.

Kenneth A.
Grado:

El cliente no dejó un comentario.

Alexis W.
Grado:

I had an appointment at 9:00 am to pick up my rental. When I got there, Anthony was clearly swamped with phone calls and customers in his store. Regardless of having to literally continuously do three things at once, he kept organized, on pace, and FRIENDLY. He acknowledged everyone walking in saying he would be right with them. And he kept moving from one computer to the next to keep simultaneously doing multiple tasks and orders. I would drive out of my way to use this U-Haul and support Anthony's business.

Lashonda D.
Grado:

I had the most Greatest Experience at the Uhaul location I went to on University in Peoria, IL....Kenny was so amazing in helping me with getting me the truck I needed...he went above and beyond for me....if everyone could have someone like him at every location that would be Awesome! There was another guy but I forgot his name but he was just as nice as Kenny... I was talkn alil about my sick son and replied to me that he hopes everything gets better for me and my son and that touched me just to hear him say those words because I was truly having a rough time that day....you guys keep up what you do because your Amazing! Stay Blessed....

shundell B.
Grado:

El cliente no dejó un comentario.

Bruce B.
Grado:

El cliente no dejó un comentario.

terri d. | Overall Experience |
Grado:

The staff was very helpful and friendly. Very much appreciated for their service.

Reckel G. | Overall Experience |
Grado:

Thank you

rodrick d. | First Impressions |
Grado:

The guys were professional and nice and prompt

bryan m. | Overall Experience |
Grado:

Very poor customer service and no organization.. the company clearly needs a major overhaul. I will never recommend this place anyone ..

todd d. | Overall Experience |
Grado:

The owner was constantly helping others while we were mid transaction was constantly having a attitude with others next time I'd rather go elsewhere

summer h. | Overall Experience |
Grado:

Exceptional service, real customer service.

felica s. | Overall Experience |
Grado:

Price increased for no reason.

Malakai S. | First Impressions |
Grado:

Was told they had plenty of units available & to stop by later in the week to reserve one. Went in later in the week and they said all were gone and that I should have reserved one when I came in last

lora p. | First Impressions |
Grado:

Thanks for being kind!

rowan m. | First Impressions |
Grado:

Friendly and helpful service! Greatly appreciated!

kyle f. | Overall Experience |
Grado:

Great experience- move in to move out...

terri d. | First Impressions |
Grado:

The people is always friendly, when I go into their facility.

mancy p. | First Impressions |
Grado:

Anthony is always very nice and professional whenever I use his services. He addresses me by my first and last name😄 I'm always satisfied with him and his employees! My needs are met every time!

earl t. | Overall Experience |
Grado:

Beautiful!! Loved how the manager went out of his way to make things easier.

felica s. | First Impressions |
Grado:

Great customer services and always able to accomodate me.

Linda Mae O. | Overall Experience |
Grado:

I was very pleased

Geraldine J. | Overall Experience |
Grado:

Thank you for the first month free..it was a great help for me during my process of a divorce. Your employees were very helpful and kind. If I ever need a storage you will be my first choice.

ROSEMARY l. | Overall Experience |
Grado:

Your prices are just a little too high compared to other places around the city

floyd l. | Overall Experience |
Grado:

Very good service.

david a. | Overall Experience |
Grado:

VERY GOOD ,GENERAL MANAGER ANTHONY RAZI WAS A GREAT HELP.

Suzanne T. | Overall Experience |
Grado:

Very accommodating!

christine l. | Overall Experience |
Grado:

The staff was above exceptional. Very friendly and courteous. Helped me with moving boxes and help with movers

LATTINA M. | Overall Experience |
Grado:

Great facility

adeleke o. | Overall Experience |
Grado:

Courteous staff members.

kevin s. | Overall Experience |
Grado:

Would not use again

wonder t. | Overall Experience |
Grado:

Awesome service very helpful

No reviews have been submitted for this location.

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