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ralph W.Customer Reviews for U-Haul Moving & Storage at Stockton Hill Rd
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Waiting on my deposit refund
Alexander P.Good service from Jennifer
CARLOS S. | Overall ExperienceEveryone was very friendly, informative, and helpful. The units are super secure and clean.
DENISE A. | First ImpressionsYou're doing a great job already so keep up the good customer service
THURMAN R.The lady was rude. Wouldn't answer questions, cut down the other uhaul representative, wouldn't give me a straight answer just kept saying I would be fine. I would never rent from that site again. NEVER! THEN the 6' trailer that I needed the gate was only 5' so I couldn't get the side by side in it, which was the only reason for renting it. Nobody to call, nobody to help, nothing but screwed my trip 100%. No help returning, refunding no call back. I am so pissed, I almost did illegal shit!! Fuck you and your store.
DENNIS E.I had an issue with furniture in one of my boxes, which makes me believe that something went wrong in the transporting or loading at some point after it was removed from my old house.
Janice J.Friendly, professional staff handled my rental and hook-up effortlessly and quickly. Would definitely recommend this locations!
Albert G.We had problems with my wife's car which necessitated taking and extra day. When I arrived I talked with the Locations manager and she assured me that it was not a problem. When I returned the trailer, their was a middle aged man, who was insistent that what my understanding with the manager was was not the case and I had to pay him an extra $63.00. I said that that was not my agreement with the manager and he began to give me an attitude. I told him I was not going to pay him anything extra than what the manager had promised. He then said that I was trying to bait him into am argument. I told him if he didn't believe me then he should call the manager for some clarity as she was the sole arbiter in this disagreement. He refused and said that the discussion was over and again that I was not going to bait him into a long drawn out discussion and he said I would have to take it up with someone that cared. He directed me to a kid inside and reiterated that I was not going to bait him. He continued talking in low disrespectful, derogatory comments and insults about baiting him into an argument. When I started to talk to the young man inside (he was leaving and commenting, now loudly, about baiting him. I concluded my business inside with the young man and went outside to get in my car and he raised his voice, so that even my wife sitting in the closed car, could hear him say "you all have a nice day now" . Not very good customer relations skills from a public facing employee !!!
Basil H.Thank you so much for having a great space to unload. Everyone was so helpful and friendly. During a stressful time, they really helped me feel comfortable and well taken care of.
Amy F.“Jeneral†manager is great to deal with! Very polite, funny, and knowledgeable. Greg in the yard is also great!
Clinton Z.My experience at this location was pretty good. Customer service exceeded my expectations.
Marco O.Good job guys!
Valeri M.this U-Haul location was super clean. The two people I had contact with were very helpful, knowledgeable, and friendly. i have no complaints.
DONNIE H.I feel u need to be more clear with ur pricing! Because it is clearly NOT $19.95 per day! A lot of hidden fees . It was more like $90.00 per day!
Jeanie C.Have better Wi-Fi,
Phyllis Jean M.Very friendly, easy to work with
Tobi M.Turn the equipment around for easier pick up
Kevin K.Online checkin was mentioned in the SMS, but clicking the link went to the default webpage. It wasn't straightforward. Then the check-in process in person seemed to take just as long even though I had an account and reservation.
Craig H.Always an excellent display of customer service at this location. Highly recommended.
leocadio P.Nothing at all. The Lady that helped us was the best . A definite asset to your company. The entire staff we encountered was polite and professional. I can't give a high enough rating . A 10000 out of 10 look
Thomas F.Katherine was very polite, funny and respectful. The office was very clean and organized. Highly recommend!
Michaela M.Scheduled a 7am pick-up. Everything was ready to go on time. Friendly helpful staff made it a pleasure doing business here. Thanks guys and gals. Great job
Don M.Very friendly and efficient location, the fastest and most pleasant rental experience ever
Denise W.Make sure your trucks don't leak inside and ruin your customers irreplaceable belongings
SANDRA S.Great service
Ann B.Take no for an answer when a person says they don't want or need your insurance. My insurance covers anything I drive and I don't like being nickeled and dimed for an extra 15 bucks which I did not give, nor will I in the future. Beyond that, the people are fine and I finished ahead of time. No complaints other than that.
Walter N.TY
Jeff W.Nothing; staff was extremely helpful and it all went smoothly
Kim D.I never received my receipt. How can I review it to verify the charges? It was suppose to be emailed. The charges and refund was never showed to me at checkout. I am about to contact the Credit card company and challenge the bill. Based on not receiving a receipt and not reviewing the final bill at check out.
John M.Jennifer was my Angel. She took fabulous care of me! Recommend 150% she went above and beyond.
LISA S. | First ImpressionsThey weren't very attentive at the counter, as one attendant was talking about things that should have been discussed when no customers were there. The young man that helped us was very polite.
Kristy R.Staff are always friendly and helpful.
william T.They mixed up the paper work a little bit but all in all it went well
Christopher W.Greg was awesome very kind and helpful.
Brian D.Maybe fully check your equipment before assuming mine is the issue. I've towed about 3-4 times with my vehicle and each time the trailer that I am towing lights up just fine.
Ryan M.I reported a queasy substance that I stepped in that got in my vehicle n some flakey black stuff near my unit but it never got cleaned up. I wanted a much smaller unit but was told didn't have anywhere so had to oayhigher price because I didn't have time to look around. Rent going up like every thing else so gave almost everything I had away. Also when I went in to pay it took awhile so busy n never got a smile.
CAROL S. | Overall ExperienceThe app does not work on my phone. The phone number that I have used to be my wife's Christina Ramirez, and no matter what I did I could not change the app to work with my new number that used to be my wife's. Tried to return the unit back to the location And it did not show anything being rented out.
Constantine B.Let's start by saying no one that works for uhaul communicate corporate office tell me I'm reserved until certain day next day Jen manager of stockton hill location leave me threats on voicemail saying vehicle will be reported stolen if not returned mind u I've paid $480.00 at that point
Cody S.Cup holders suck! Spilt drink on nearly every turn.
Adam A.Jennifer is very helpful. Highly recommend Stockton Hill Uhaul as the best!!
EDITH C. | Overall ExperienceGreat employees
Larry M.Nothing, everything was excellent. Will definitely use again. Thank you!
ROBERT B.From beginning to end my experience with U-Haul. Fortunately for me and unfortunately for U-Haul I will not use U-Haul again as I have absolutely no intentions of moving again. U-Haul moved my stuff to my retirement home and there I will stay. I will, however, recommend that my friends use U-Haul.
mabel A.Nothing
Leroy F.TYVM
maxine B.This is the best-managed U-Haul storage facility that we have ever patronized. General Manager Jennifer West, and her TEAM, consistently went above and beyond for us at every turn. Jennifer was personable, especially responsive to our needs, and most helpful. We were also very impressed with the obvious high morale and dedication to customer service regularly displayed by Jennifer's hard-working staff; this observation itself speaks directly to the excellent management and mentoring skills of GM Jennifer West. Our experience at U-Haul Moving & Storage at Stockton Hill Rd. in Kingman, Arizona certainly exceeded our expectations (and past experiences at other facilities), and we wish the very best for Jennifer and her TEAM!
Edward S. | Overall ExperienceCheck in went smoothly and I was on my way.
gomer R.I had more than enough pads they were great when I needed to fill gaps. Always will use uhual when moving
Joseph B.The hardest part of the move was the furniture! Uhaul staff makes it so easy and fast getting the equipment needed and they are all courteous and uplifting. Thank you for your wonderful service!
Jennie M.My experience with the U-Haul location at Stockton Hill and Gordon was OUTSTANDING in all ways, and I highly commend the staff and organization there. Rare to be such a satisfied customer nowadays - thank you!
Claire F. | Overall ExperienceProfessional and businesslike
Sherrie M.The people are nice. It's just a very busy crowded location that could use some expansion.
Brenda R.Excellent staff and clean units. I love this as a self storage and have already highly recommended it to my coworkers.
Marissa M. | Overall ExperienceSTAFF WAS VERY VERY VERY NICE !! HELPFUL !! SUPER CLEAN !! & I REALLY LOVED, LOVED, LOVED, THE GIFT OF WATER, LOCK, CANDY !! WHAT A NICE NICE NICE TOUCH !! BEST UHAUL IN THE USA !!!
Ray J. | First ImpressionsTim and Ray where very helpful.They did what they could to help us to make things easier for our move. thank you gentlemen we will definitely come back if needed and reckamend your office.
tommy a. | Overall ExperienceSo far so good :)
EDITH C. | First ImpressionsThe staff worked with me and were very accomadating
Jeri H. | Overall ExperienceFront lot undersized and sometimes almost inaccessible which would make for irritated customer service reps. And make it difficult to access facility.
Scott N. | Overall ExperienceFront lot undersized and sometimes almost inaccessible which would make for irritated customer service reps. And make it difficult to access facility.
scott n. | Overall ExperienceWe have been renting there at that location before it was Uhaul. I believe we’ve been there since 2007-8 somewhere in there! We were so happy when Uhaul bought they out, it was beautiful, clean, and no complications. Thank you Uhaul for the many years of great service storage on Unit #L4 Thank You Uhaul.
ROBERT V. | First ImpressionsJennifer and her employee made the process of getting a second unit extremely smooth and easy. She also assigned a unit close to my existing unit which makes it very convenient. Much thanks.
Kimberly T. | First ImpressionsVery friendly and very efficient
KEITH C. | First ImpressionsAmple space good location safe and secure extremely satisfied will use U-haul again for future use thank you U-haul
ARQUIDEMES C. | Overall ExperienceI rented both a regular storage unit and a climate contolled unit for about a year. All personnel were friendly, nice and bent over backwards to help all their customers even coming out when closed to get things going when the areas internet went down and people could not get access to their units. I did rate no to the convinent access only because there is no access to the climate control units when the iffice is closed and that is not convinent but it is for security reasons so I do not have a problem with it.
Karen S. | Overall ExperienceThank you
Peggy W. | Overall ExperienceGreat! Super Clean, Fast Service, Exactly what we needed, when we needed it, Perfect. Thank You, U-Haul.
Ronald G. | Overall ExperienceVery nice staff and very clean facility. I was in the temperature controlled section and it kept my items nice and fresh.
tina m. | Overall ExperienceHad what I needed on short notice! Staff was Great!
alan w. | Overall ExperienceI used them twice and was very satisfied both times
paul c. | Overall ExperienceI Needed a climate controlled unit, and your staff was more than accommodating! Appreciate the help and patience they displayed while getting my stuff settled in! A sincere thank you to your Arizona Stockton Hill location staff! You guys are awesome! Respectfully, Mike Bryant (unit 1018)
Michael B. | Overall ExperienceThe staff is willing to go above and beyond to help me. They are friendly, polite and the place is immaculate. They also have a clean restroom. They have everything you'll need for moving. Boxes, tape, locks, hitches and so on.
Lorraine D. | Overall ExperienceI stored items at this facility for over 7 years. It was always clean and well-managed. And the staff was especially friendly too...
Ray J. | Overall ExperienceCameron and Jennifer are amazing. I highly recommend this U Haul facility to anyone who needs storage
allen r. | Overall ExperienceGreat experience
debie j. | Overall Experienceeverything was good but unfortunately we had to vacate right after i paid the rent so i lost a months rent.
CHARLES O. | Overall ExperienceVery good job thank you for your hard work
Rafael D. | First Impressionsevery Employee excellent Manager Jennifer West could be President of U Haul Company !!!
Fredrick G. | First ImpressionsStaff is always so nice when I come in to make my payments they have excellent coustmer service
Michelle b. | First ImpressionsVery nice and friendly miss Amanda Turner was very professional and very informative
ERNESTO H. | First ImpressionsI had the pleasure of working with the Gordon GM not once, but twice. She was super helpful, efficient, personable, and jumped in to help when her staff was busy assisting other customers. She and the other woman working really did a great job. When I went in initially, she was informative and helpful. The second time, I went in to upgrade my storage size during a lunch break. These wonderful ladies made it happen for me and I still had time to eat! Overall amazing experience.
ELOISA A. | First ImpressionsJennifer West is so nice always.
Barbara H. | First ImpressionsAll the staff are friendly.
SALLY M. | First Impressionswonderful staff
EDYE B. | First Impressionsyou guys have raised my rent on a 10x15 not once but 2 times in a year. In the middle of this high inflation high gas price etc etc. I was told the 1st time you raised my rent it was due to the industry rate. However I have another locker really close to that facility that has not raised it at all. You both started out at 135.00 but now you are 158$. Its ridiculous. I would move it right now if I had the money to. 10x15 is not worth what your charging for sure. This time you raised it and no notice 2 times in a year!!!
james w. | First ImpressionsFriendly service love their attitude
Beverly C. | First ImpressionsI prefer to be addressed by my first name only!
Nancy R. | First ImpressionsNone
VINCENT T. | First ImpressionsI loved the back loading ramp, I usually have use the lift on my truck to load everything in it, but the ramp helped save me at least 3 hours from previous experience I’ve had on doing it tgat way, great feature snd what a time saver when your all alone.
Eddy M. | Overall ExperienceJen was kind and helpful. Professional.
shari s. | First ImpressionsThe gates rarely worked. Asking tge staff to open the gates were not friendly.
Priscilla S. | Overall ExperienceWhy do u think there is a big overtun of employees in any business, MANAGEMENT! Because of my experience i went through which was humiliation, bullied, abuse, and yes I called corporate office in Phoenix, I also made a police report about what happento me. I showed the police I pay rent on time and they said move out of there and never use uhaul again. An i am a lawyer!
sherrie m. | Overall ExperienceThe storage unit I got was not big enough. I’ve been put on a wait list for a 10x30. The staff was very understanding and a big help. I am definitely waiting for a 10x30 to be available. Thank you
GARY F. | Overall ExperienceWhile we were on a waiting list, Jennifer was patient & pleasant. Never frazzled with our constant checking in. Everything was clean .
bob d. | First ImpressionsOnly negative is the size if the facility. Very hard to move a truck/trailer and the employees park in the driveways because there is nowhere else to park. On move out day there was bearly enough room for one vehicle at the entrance to climate controlled entrance
Penny E. | Overall ExperienceCustomer Service was great 👍🏼
Efrain H. | Overall ExperienceI was told I would get free storage for 30 days when I rented my trailer in Colorado but went to several locations and no one would onnor What i was told so I had to rent a 5x10 which should of been free...not good for customer service.. ji rented for three
Paul D. | Overall ExperienceVery friEndly staff. & good service
Linda B. | First ImpressionsThis was the first time that I used UHaul storage and I found it to be a great experience. It served me well in my moving. This facility is very nice!! I do though have to say that as of this date I haven't received any confirmation (except for this review) of my closing out my account for this unit on 7/26/22 and refund of unused rental fee.
joanne m. | Overall ExperienceThe main gate for one of my two storage units was broken and left wide open for at least a week. I received no notice and luckily my locks were not broken into. Otherwise great experience.
JESSICA D. | Overall ExperienceMy only concern was when I called to set up for storage I was told the first month was free. When I arrived I was told they were nearly full so they no longer offered that. Also the unit was smaller than I expected. They workers were very helpful in other ways. But very disappointed in size of unit and being told first month not free after being told on the phone it would be. Seems scammed to me
Susan C. | First ImpressionsIf I had a beef it wouldn't be with your corporate U-Haul dealer or office it would be with Coco peli's who didn't notify them that I had extended my lease for another week.
Roy K. | First ImpressionsWould be cool if it was 24/7 but other than that this is the best storage in Mojave county
DAVID D. | Overall ExperienceThis store is amazing! Great managers and workers! I love them! Highly recommend!
MAKAYLA K. | Overall ExperienceExcellent staff and facility. Best experience with storage to date.
gregory N. | Overall ExperienceAwesome!! Great staff!! Highly recommend!
SHANON S. | Overall ExperienceHelpful and friendly staff.
joseph t. | First ImpressionsWhen I removed my stored items, the unit looked as clean as when I moved in. I was there for about 7 months and there was no dust or mess. Thank you for keeping the facility clean. Loved my experience with Uhaul storage.
patricia g. | Overall ExperienceGreat staff and, thank you all!
william c. | Overall ExperienceI am very happy with U-HAUL. There are times I go in there more than once and nobody complains. I have odd working hours working with seniors and my times vary. I'm glad I can pay my bill ahead of time even though I'm on auto pay. I really appreciate the kindness and understanding all employees have shown me. This is a very well run business . 😏
sherrie m. | First ImpressionsFaith helped me through everything. Thank you Fairh
terri w. | Overall ExperienceI was very fortunate to get a unit when I did. I trusted my household items there and I always felt safe. Thank you.
KATHLEEN ALICE J. | Overall ExperienceWish they had 24hr access. Csr Aleisha was great!
bradley c. | First ImpressionsHelpful and Friendly Staff. Access could be a little more other than that it's Great
Brian R. | First ImpressionsSometimes need to enter at Closed hours
KEVIN JON S. | Overall ExperienceI have had this storage for over 2 years there. I can truthfully say every time I went into my storage they made it convenient Even aiding this Senior Citizsn .
peggy k. | First ImpressionsStaff is Friendly, Knowledgeable and Professional. Best in Town.
Brian R. | Overall ExperienceDid have 1 problem. After I closed my contract for my storage locker, I was told I’d get an email claiming that - well, it’s finished. I was afraid they’d auto withdraw another month of use. A week later, even after I called them, I got no email. This is the 1st I’ve heard from uhaul
rich b. | Overall ExperienceExcellent
emma f. | Overall ExperienceI probably would have stayed, but you raised the rent 20.00 after a year. Nothing else changed. When times are as hard as they are why is everyone being so greedy? I found another unit same size insulated for 55.00 a month which is what I was paying originally. It only took 1 phone call.
Sandra L. | Overall ExperienceYearly increase not appreciated but it’s the cost of doing business.
Aracely R. | Overall ExperienceStaff was super friendly and incredibly helpful. Went way out their way to get me started right. Really clean and modern facility.
Glen N. | First ImpressionsI just wish the price wouldn't have kept creeping up on us. That made it difficult to stay there. We found a significantly lower priced unit and double the size right outside of town.
cody w. | Overall ExperienceAll employees were great.
james b. | Overall ExperienceCouldn't see any reason to raise rents at this time. People out if work, losing houses, etc. bad timing.
bennie s. | Overall ExperienceEverything was great , heads up on card expiration other companies let us now before late fee . Storage was getting to expensive for such a small unit
Jason J. | Overall ExperienceIt's always nice to go into this office. Everyone is very helpful and very enjoyable to be around. The manager, Jim, is great! Thank you!
NANCY S. | First ImpressionsAwesome Staff, Awesome Facility. We Appreciate you and all you do to support us and provide Excellent and Professional Customer Service ... Thank You!!!!!!
Patricia T. | First ImpressionsStaff very helpful and knowledgeable. I have had bad experiences with other U-haul but thi one made up for it.
TIMOTHY Z. | Overall ExperienceVery professional. Strong emphasis on security. GM Jessup runs a tight ship.
douglas k. | First ImpressionsDespite how busy things currently are with storage units the staff was amazing with helping me find a storage unit for my needs Cameron was extremely helpful and very nice always got back to me whenever she had an available unit for me and Jim and Breanna were amazing with helping me out I would recommend this uhaul in kingman to anyone.
Jabber A. | Overall ExperienceThe reason I would not recommend is I was out of the unit on 3/6/21 at 9am however you charged me for the entire month. My contract started on the 4th of the month and you would not refund any of my rent. You were able to rent the unit again for the month and charge someone else for the same month I paid for. I have used U-Haul before but will not use you again.
Deborah B. | Overall ExperienceSo far so good. Awaiting delivery to my nnew home.
Don B. | Overall ExperienceStaff very friendly and helpful!
Juli C. | Overall ExperienceSomething happened that caused my unit to leak onto my bed that was only about a year old which in turn led to the mattress bag I had it in to fill with water. My bed had black mold all along the bottom where the water pooled.
Erika S. | Overall ExperienceI was helped a lot when I mistakenly ordered the wrong size storage unit. My problem was solved and I was able to unload quickly
bruce a. | First ImpressionsAlways clean & well lit. The unit was always comfortable & easily accessed
barbara s. | Overall ExperienceThanks!
gabriel e. | Overall ExperienceNice place.
Gregory S. | First ImpressionsEveryone was extremely pleasant and helpful. Alisha, Allen, Cameron and Brianna were all polite and did a great job. They were very accommodating. Thank you so much! I would highly recommend this facility.
judy a. | First ImpressionsThe location is convenient,Clean,and the people there are some of the best we have ever worked with. Very helpful in getting us all taken care of. 5star
Joel H. | First ImpressionsI appreciate the security and want what's offered but I have an unorthodox schedule and would like all hour access. That said, it seams like the security offsets the inconvenience for me. It's a big business that spans, at least the continent (not sure if it's over seas). I've moved myself, family and friends many times using uhaul trailers and trucks. Those moves have always been good. I've had issues with trailer lights in the middle of the night, during a snow storm, and have had fair prompt help. I expect that using a storage unit will be similar. Getting set up and the service was great! I'm expecting and think that security will be good but as I said earlier, the access hours suck (with my schedule) but I think the security vs 24 HR access is a good trade off. I recommend Uhaul, for trailers and storage.
paul E. | First ImpressionsTo close off the inside climate control units at 5 pm put a strain on me with my schedule.
robert p. | Overall ExperienceThe only challenge I experienced was in trying to get a live person on the phone at this facility.
Cindy M. | Overall Experiencevery helpful staff and we were in and out quickly
Nancy E. | First ImpressionsThe entire time I was there I never had a problem. The employees were very friendly and helpful and I experienced great customer through out the years.
REBECCA W. | Overall Experienceneed better parking.
BETTYE A. | Overall ExperienceExcellent, quick and accommodating!! Beautiful facility!!
Barbara A. | First ImpressionsExcellent facility, timely email notification for rental payment due. Recommend
william a. | Overall ExperienceAll the people that work there are very nice and polite. When I needed a bigger unit they made sure it was close to the old unit so I didn't have to move it very far. I would recommend this store to everybody.
Jodi W. | Overall ExperienceYou need to stop raising your rates during a pandemic. And have at least a swamp coolers In the outside units so your stuff doesn’t melt because mine did! It started out as 87 and ended up almost 100+ dollars in the last year. I think you could afford a swamp cooler😷🔥🌕
Kari B. | Overall ExperienceJim the manager, April, Bree, Michael, all the staff, were so kind to me, and being an older person all @ the storage @ Stockton hill road Kingman Az had so much respect for me. And made the storage experience so easy and uncomplicated . If I were to ever return to Kingman AZ. This would be the storage company I would use. Folks take my word for it. This is more than I can say RE: the disgusting Motels in kingman AZ. Just 2 very good Hotels in Kingman the rest should be bulldozed. I am just being honest.
jacqueline b. | Overall ExperienceThey were very friendly. Would recommend them to my friends.
MARK S. | Overall ExperienceSome of the staff are a little hard to work with
Bob H. | Overall ExperienceNever had an issue, we had 4 u-haul units for 16 months and this was one of them.
Todd W. | Overall ExperienceThe staff are exceptional.
Grant L. | Overall ExperienceEverything has been great for the last 6 years. The only disappointment was when covid 19 hit, Uhaul had no leniency in charging late fees, most other places are waiving late fees for the time being due to so many people losing their job. Other than that, it has been a fine experience.
RUTH W. | Overall ExperienceThank you
gloria v. | Overall ExperienceGreat price, easy access. Very clean units and restrooms.
Ignacio D. | Overall ExperienceI was never there when it was dark so I can't speak to the lighting. I did feel very secure in the daytime.
Jolynn C. | Overall ExperienceNice people and good facilitie
Georgeanna F. | Overall ExperienceThe worker Mike was quite rude and very abrupt in his way of dealing with me. There was another Male who's name I didnt catch, he greeted me with "hi, I'm new I cant help you" and walked away. It was a dissatisfying experience.
Trisha S. | Overall ExperienceJames Jessup the manager at Kingman U-Haul is very professional and friendly. I would use this facility again if ever needed and would recommend this U-Haul facility to anyone!
renai h. | Overall ExperienceHelpful people and made the move easy and affordable.
teresa w. | Overall ExperienceYour staff was always friendly and helpful
MICHAEL M. | Overall ExperienceYour facility is the best ever. Jaime was always so helpful when we came to Kingman to put our belonging in our two storage units.
ruth m. | Overall ExperienceLack of customer service and knowledge.
brenda m. | First ImpressionsVery courteous helpful staff. A very nice experience
Trisha S. | First ImpressionsGreat place !
rosa s. | Overall ExperienceA nice clean place. Friendly people that work there
Aurelio T. | First ImpressionsGreat
Elizabeth R. | First ImpressionsThank you , moving was easier with you being located in the center of my route. But I'm happy it's over. No more travel.
sharon l. | Overall ExperienceFriendly and helpful. Unit clean and working well. Price is fair. I give both thumbs up.
Cynthia T. | First ImpressionsI was a storage unit customer for years at this facility and the people who work there are the best! I will refer my friends and family!
YVETTE S. | Overall ExperienceThanks for your good service.
Edwin R. | First ImpressionsIt was all good
Frank P. | Overall ExperienceAwesome indoor facility! 5 stars.
jesse w. | Overall ExperienceGreat storage place
sondra k. | Overall ExperienceQuick great service
James S. | First ImpressionsMy entire experience with U-Haul on Stockton Hill Rd was excellent. I never had a problem with reservations or with the storage unit rental. All of the staff were always courteous and helpful.
Mike L. | Overall ExperienceEveryone was very helpful, courteous. I was pleasantly surprised. I would use again..
Susan R. | Overall ExperienceThe facility is very clean and well organized. The staff are all friendly and always helpful. I recommend highly!
JACQUELINE H. | Overall ExperienceVery helpful, very clean.
gloria v. | First Impressionseveryone was nice and very helpful
Heather G. | First Impressionsgreat people and service
charles M. | Overall Experiencethanks for your help for my storage needs.
armand k. | Overall ExperienceEveryone was very helpful. I was amazed how easy it was to reserve a storage unit and then the ease of paying for the unit and then being able to move my belongs into the unit.Very easy experience.
ronald a. | First ImpressionsVery helpful and friendly.
Diane T. | First ImpressionsThe staff works collaboratively to accommodate clientele’s needs. They always have a smile and that makes me feel comfortable. Thanks.
Marcia M. | Overall ExperienceI have had a very good experience with U-haul helping me do a work around to load the U-boxes. I had a problem 2 years ago, with help from the manager Jim, this will be averted!
melissa m. | First ImpressionsCourteous and helpful customer service.
Marcia M. | First ImpressionsVery friendly personnel and took time to answer all of my questions.
tina m. | First ImpressionsSmooth and easy...great customer service.
MITCH H. | First Impressionsclean, well run
Tim L. | Overall ExperienceCrew is the best
Steve H. | Overall ExperienceCourteous and friendly service by the staff. Thanks
Richard R. | First ImpressionsGreat place!
angie b. | Overall ExperienceA 10
thea h. | First ImpressionsGreat facility--Jennifer was super helpful!
Jack C. | Overall ExperienceWas the nicest storage unit I have ever used happy with the client control! Thank you
Madeline E. | Overall ExperienceVery professional and fast
brenda r. | Overall ExperienceFirst time I've stored something but very nice experience. Employees were friendly and professional. I would highly recommend U-Haul storage.
helen s. | First ImpressionsWonderful customer service
kellie l. | Overall ExperienceEasy to get the space. Manager were efficient, professional and caring.
hector c. | First ImpressionsUbox wasn't ready for us to unload even though we had a 10am appointment. Waited 40 minutes to get our box. Huge inconvenience for my family who drove down to help us unload our belongings.
debra e. | Overall ExperienceThank you !
Kelli L. | Overall ExperienceGood service. Thanks
Wallace S. | Overall ExperienceThe entire staff was friendly and helpful. Trusted
don b. | Overall ExperienceThe only issue I had was the extremely uneven parking outside the unit. It was very tight getting a trailer in. They were very nice units and the staff very helpful
Jimmy K. | Overall ExperienceOutstanding customer service, easy access, safe.
deborah r. | Overall ExperienceVery clean—staff very helpful
Jack C. | First ImpressionsVery helpful!
Carroll K. | Overall ExperienceThank you so much for a clean storage and for assessing my needs and recommending one truly big enough so I could unload my truck with ease.
Kelli L. | First ImpressionsThe reason why I closed our account was because the price went up.
Melissa B. | Overall Experienceeverything worked out very good
don t. | Overall ExperienceStaff was very accommodating and great to work with.
susan f. | Overall ExperienceLove the staff
Sara A. | Overall ExperienceI rented 2 seperare units in last 12 months. After going into location and closing out the units, i received notice the following month that my rent is due, It is fixed after i reply to the email.
jill l. | Overall ExperienceThe friendliest and most helpful staff I have had the pleasure of working with...top of their game!
Mark A. | Overall ExperienceBest deal in town
Beau N. | Overall ExperienceVery helpful and friendly, welcoming
Beau N. | Overall ExperienceVery friendly and knowledgeable staff
Linda H. | Overall ExperienceService was great. Navigating the storage units with a large trailer was a bit of a challenge but doable.
dean d. | Overall ExperienceExtremely helpful and considerate. Appreciate the Crew at the Stockton Hill Rd Office. Thanks
KAREN A. | Overall ExperienceKeep up the great job.
MITCH H. | Overall ExperienceEverything went smoothe!
David G. | ReservationVery helpful
dennis f. | ReservationThe only problem I had was the day I removed my last idems my rent was due. Because of 4 hours they made us pay for the whole month. I had two units. One due on 11 one on 17th the big one was empty on
bobbie k. | Overall ExperienceVery helpful.
jannet n. | Overall ExperienceI will never use Uhaul again. Payed my rent on the 9th of every month, moved out on a 15th my rent should have been prorated. Bad buisness and won't reccomend Uhaul to anyone.
Phil S. | Overall ExperienceCustomer service is excellent at this facility. Fast check-in/check-out; clean, well kept units and grounds; friendly and helpful staff.
Katrina S. | Overall ExperienceSorry it did not work out for me renting a unit, but the assistance was great!
maryann k. | ReservationStaff at this location are courteous, helpful, and have a great attitude.
James P. | ReservationFriendly staff, very nice storages
Evelin R. | ReservationThanks guys for helping our move a little easier and less stressful.
amanda w. | Overall ExperienceU-Haul, Thank you very much for the storage and relocations I had have with you. CA - KS - TX-AZ - CA. Thank you so very much! Sincerely, Edwin Q. Rosales
EDWIN R. | Overall ExperienceThe only thing that would have made our experience better was if the U-Haul containers could have been delivered to our home.
terrence d. | Overall Experiencegood
Jeff N. | Overall ExperienceFriendly and always willing to help
Graceann E. | Overall ExperienceThe Staff was always helpful and friendly!
Janine W. | Overall ExperienceAll around great service. No complaints here. Thank you again.
Alex L. | Overall ExperienceEveryone is very professional, courteous, helpful and kind.
BRYNDA G A. | Overall ExperienceThe steep angles of the pavement outside the units make it more difficult to load & unload but we realize that it is angled for run off.
Kathryn B. | Overall ExperienceVery helpful staff may my UBox experience great...
Larry G. | Overall ExperienceI thought my storage was “secure” went to pick it up and the whole place was open for anyone to walk on property. I was very frustrated that I had been paying for a “secure” storage and it Wasn’t.
lindsee n. | Overall ExperienceU-Haul is the best when you need to store you stuff
Mary P. | Overall Experience