Customer Reviews for U-Haul Moving & Storage at South Federal

3,954 reviews

2322 S Federal Blvd   Denver, CO 80219
(2 Blocks S Of Evans, Lincoln High School)

(303) 922-8186

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(303) 922-8186

2322 S Federal Blvd
Denver, CO 80219
(2 Blocks S Of Evans, Lincoln High School)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Geoffrey Chatfield 
Rating:
5.0

Dylan was great at customer service and accommodating me

Candra Figlar 
Rating:
5.0

The general manager was very busy but he got everything done so much faster than I anticipated. He was very helpful and I would recommend this to anyone. If I need to rent a uhaul truck I will make sure to go to this location just because of the guy that manages the place. He knows his stuff and even though he was a little swamped with customers he did it all with a smile.. which always makes any experience better. Give the man a well deserved raise!!!

Shaun Pollock 
Rating:
5.0

Everything went off without a problem. Good equipment for the price. Overall good experience. Thank you U-HAUL K.Kelly

kevin kelly 
Rating:
4.0

Great experience, got in and out quickly.

WILLIAM ZOELLER 
Rating:
5.0

Everybody was super nice and very helpful. Moving is a very stressful time. This location made it so much easier and efficient.

Jacques Aubert  |  Overall Experience 
Rating:
3.0

I was sent to three different u hual locations. The app didn’t work and a customer service person helped me over the phone to rebook my rental at another place. The trucks alignment and brakes are very messed up and a little bit sketchy to drive. When I returned the truck the woman told me I’d have to pay an extra $20 for not using the mobile app. I’m pretty frustrated with the inconvenience while moving my entire one bedroom apartment.

Eli Epstein 
Rating:
5.0

Customer did not leave a comment.

JULIA RAMOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew Laycock 
Rating:
5.0

Customer did not leave a comment.

Virgil Moses 
Rating:
5.0

Customer did not leave a comment.

sharmayne martinez 
Rating:
5.0

Customer did not leave a comment.

Ashley MITCHELL 
Rating:
5.0

Customer did not leave a comment.

Wiley Cunningham 
Rating:
5.0

Customer did not leave a comment.

veronica abreo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES WADDLE 
Rating:
5.0

Excellent service.

Mallerly Ulloque 
Rating:
5.0

Isabelle was amazing I originally reserved and unit and it was not going to fit all of my belongings. Isabel went above and beyond and got me a bigger unit. She was great. The experience was great. I recommend U-Haul storages for everyone.

Jacques Aubert  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jack Williams 
Rating:
5.0

The only thing I notice is that when a customer shows up at the counter and they receive a call they should put the person on hold and attend the customer. But other than that everything was fine.

JAVIER AVILA-PULIDO 
Rating:
2.0

Customer did not leave a comment.

Jonathan Maxfield 
Rating:
5.0

The manager is awesome, very helpful.

Robert Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Terence Leonard 
Rating:
5.0

Customer did not leave a comment.

Nicholas Klain  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIA RAMOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bauwina Klomp  |  Overall Experience 
Rating:
5.0

Great front desk person who greeted me and processed my vehicle order in a friendly and efficient manner. She was also there on my return the next day and was just as cheerful and efficient. I know it is often hard to find good team members. She represented U-Haul in a friendly and professional manner.

rick krall 
Rating:
4.0

The Federal Blvd UHaul location was a pleasure to work with! The location is a little tricky to get into the parking lot, but with a little maneuvering and creativity, we were able to drop off a truck and trailer with ease. And the staff was a huge help in getting everything dropped off - we just dropped off and we were on our way! Quick and easy!

Madeline Brennan 
Rating:
5.0

Customer did not leave a comment.

JULIA RAMOS  |  First Impressions 
Rating:
1.0

You guys suck

lloyd klein 
Rating:
4.0

Customer did not leave a comment.

Larry Allen 
Rating:
5.0

Customer did not leave a comment.

Todd Bierman 
Rating:
5.0

The staff was so helpful, kind and patient. This is my top U-Haul location.

Lynne Brohl 
Rating:
5.0

Customer did not leave a comment.

ROSALBA WILCOX BERNABE 
Rating:
5.0

???

Carla Howard 
Rating:
5.0

Customer did not leave a comment.

LAURA THRAN 
Rating:
2.0

Didn’t allow reimbursement for only ten days used. Neighborhood is not the best.

elizabeth lavender  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Lotenzen 
Rating:
5.0

Customer did not leave a comment.

Kathleen Duffy 
Rating:
5.0

Been going to this location for eleven (11) years now. Great people whoever is in charge.

David Mitchell 
Rating:
5.0

The young ladies on duty were helpful with the transaction and their assistance in hooking up the trailer.

Charles Allen 
Rating:
1.0

The price was far more expensive than initially stated on the website once the hidden fees are factored in (cost per mile, gas, insurance, environmental & road safety fees). Not to mention the app wouldn't even load when returning the vehicle.

Casey Puett 
Rating:
5.0

Customer did not leave a comment.

Patricia Lopez 
Rating:
5.0

Customer did not leave a comment.

Barbara Thompson  |  Online Move In 
Rating:
4.0

Truck smelled like smoke

Graham Gardner 
Rating:
5.0

Customer did not leave a comment.

scott levy 
Rating:
5.0

Customer did not leave a comment.

Jesus Hernandez 
Rating:
5.0

Customer did not leave a comment.

Hana Low 
Rating:
5.0

I got in a situation and Dylan was more then understanding helpful and caring.. compassionate..

Shauna Draper  |  Overall Experience 
Rating:
5.0

Very friendly and very helpful would highly recommend

larry breslin 
Rating:
4.0

Employees were very friendly experienced and quick

Kenneth Sierra 
Rating:
5.0

All your staff are perfect guys who are interested in helping me with my situation ! I met very nice people in two departments! Only the girl who answered the phone was rude and indifferent.

ihor bliumenfeld 
Rating:
4.0

Customer did not leave a comment.

Kim Long 
Rating:
5.0

Nothing. Very smooth transaction , good service , helpful people running the store. Thank you

mark thwaites 
Rating:
5.0

The gentleman who helped me was fantastic. He was friendly and fast. I wish all retail interactions could be as good.

Bauwina Klomp  |  First Impressions 
Rating:
5.0

Access hrs now unknown

elizabeth lavender  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Avigdor matzliach 
Rating:
5.0

The attendant at the Denver dolly location (on Federal Blvd.) was magnificent. She totally went above and beyond when she rewired our dolly as it had its cable cut previously. Seriously, give her a raise and then give her another one.

Anthony Iannarelli 
Rating:
5.0

Customer did not leave a comment.

joel mazzoline 
Rating:
5.0

Customer did not leave a comment.

Jo Siska 
Rating:
5.0

Customer did not leave a comment.

Gloria Herrera 
Rating:
5.0

Customer did not leave a comment.

Keyona Manjang 
Rating:
5.0

Cristina was excellent

Jose Garayoa 
Rating:
5.0

Customer did not leave a comment.

Mitchell Hansford 
Rating:
5.0

Customer did not leave a comment.

Elida Cordova  |  Overall Experience 
Rating:
5.0

Very nice customer service.. thank you

Dora Gutierrez 
Rating:
4.0

Customer did not leave a comment.

James Young 
Rating:
5.0

Customer did not leave a comment.

LISA KING-SEPULVEDA  |  Overall Experience 
Rating:
5.0

Thanks Isiah, you were great!

Leah Phinpraphat 
Rating:
4.0

I had a lot of trouble returning the vehicle. Because we couldn't find the reservation. my app was not working correctly to pull app that I even had a truck in my possession. I had to go through 2 U-haul customer rips to finally get to an after hour's person. she was amazing! Help me through every step and kept me on the line until I was completely taken care of!

Lucy Gonsales 
Rating:
5.0

Thank you all so much, everything will well, and your customer service representative was awesome,I definitely will recommend your location to all my friends and family 💯👍👍✌️

Christopher Juarez 
Rating:
4.0

Customer did not leave a comment.

STACY CAMMACK 
Rating:
5.0

Customer did not leave a comment.

DARRENE STEPHENSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christina Gorka 
Rating:
5.0

Customer did not leave a comment.

Connie Robinson 
Rating:
5.0

Customer did not leave a comment.

Jocelyne Raygoza 
Rating:
5.0

Everything went well untill I got a text message the next day stating exactly ( When will you be back to clean this dirt ) it seemed very rude how it was texted She then charged me 25$ to sweep up the dirt! That's totally understandable but a fare warning would been nice for the first time ever being there. I had a couple guys with me, from moving all day everyone was a little tired! And I'm positive it was a little bit of dirt that was swept up in literally 3 minutes. I understand you guys keep a well cleaned area for everyone, but I can assure you it wasn't a huge mess I then asked for a pic she then sends me a pic of a dude standing there and you can barely see anything on the ground! Besides that my overall experience was alright and the women who stated all this her name was Stacy.

Mariah nevarrez  |  Online Move In 
Rating:
2.0

Was NOT HAPPY, when I arrived to get the truck I reserved days in advance, to be told that I had to download the u haul app, and di whatever it asked for. I was told that this is now mandatory for all future reservations. What a damn shame,, yet ANOTHER American corporation going woke! How pathetic. Fuck U haul, The Corrupt Biden administration, woke, and all other America hating scumbags. I WILL NEVER USE U HAUL AGAIN.

Paul Lambert 
Rating:
5.0

Customer did not leave a comment.

Jamie Lozoya 
Rating:
5.0

Isabelle (I think that was her name) was VERY helpful in the rental process! Christine made drop off smooth. Both wonderful employees!

Chellie McCourt 
Rating:
5.0

Customer did not leave a comment.

Rachel Wheeler 
Rating:
4.0

Customer did not leave a comment.

Telia Lansdown 
Rating:
1.0

Drop off location was shut down and blocked off due to football game. They didn’t bother to call to let us know. Then charged us for going over our mileage because we were stuck in denver bronco football game stadium traffic. Then had to drive 6 miles and 17 minutes almost out of gas to go to a different location and U-Haul was no help due to the fact we had to fight to get to a location that was open and not blocked off

jackson williams 
Rating:
5.0

Not a thing 10 plus star

Hildred Waloke 
Rating:
4.0

Customer did not leave a comment.

Vincent Vieyra 
Rating:
5.0

Customer did not leave a comment.

Tuan Tran 
Rating:
1.0

Tried to charge me for moving blankets they failed to provide which ends up costing me money.

Stephen Tynan 
Rating:
5.0

Professional U-Haul center with everything needed to pack and move.

STEPHEN Crain 
Rating:
5.0

Customer did not leave a comment.

juan gutierrez 
Rating:
5.0

Family owned and operated. Most, or all, employees are family/ffriends of the owner. This owner's fleet consists of late model vehicles, he and his employees keep them maintained in good working order. Excellent location with friendly, well trained staff, and reliable equipment.

Allison Beasley 
Rating:
4.0

Hate using the app to rent a truck. Would rather have a person to take care of the rental & returns.

Carla Howard 
Rating:
5.0

Customer did not leave a comment.

Julia Ramos 
Rating:
5.0

Customer did not leave a comment.

John Erckson 
Rating:
5.0

Customer did not leave a comment.

Timmy McFarland 
Rating:
5.0

Customer did not leave a comment.

Lori Langford 
Rating:
5.0

Customer did not leave a comment.

AAliyah Gurado 
Rating:
5.0

Also Nice and helpfull

Borlande Robertson 
Rating:
5.0

Customer did not leave a comment.

JEFF SHEFFLER 
Rating:
5.0

Customer did not leave a comment.

Matt Chavez 
Rating:
5.0

Customer did not leave a comment.

Asia Thomas 
Rating:
3.0

I think this may be par for the course but I filled half way on a flat surface and when I dropped the unit off on South Federal in Denver no one was around, but they have an incline in their drive that just so happens to make the half tank look less. I am sure they are padding themselves well.. I took pics minutes before I dropped it off. Because I know how some of these folks work. That costed me an extra 16.50..

Vance Hirst Jr 
Rating:
4.0

Customer did not leave a comment.

christopher silva 
Rating:
4.0

The store manager Margarita Guttierrez made no attempt to call me back after I was not compensated for over $50 in additional gas I left in the truck. I find that to be unprofesional. The very least, return a customer phone call.

Cherish Boswell 
Rating:
5.0

Customer did not leave a comment.

Yurac Rojas-Cabeza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Garrett Mitchell 
Rating:
1.0

Was charged 140.00 for the rental. Initially I believed I had the rental for 24 hours because I was charged 72.00. I decided to check the rental agreement and realized this was for 4 hours. So I extended and was charged an additional 48.00 . I returned the rental 30 minutes late because I was caught in traffic however I contacted the location and told that it was not a problem. Not one time was it ever mentioned that I’d be charged an additional amount. I even returned it with more fuel to make up for the additional time. This is the second time I’ve been double charged by uhual. It’s sad because I will never use nor recommend this to anyone rather I will recommend people to check out another company where it’s 89.00 for a full day with 100 miles included. Sad to say but that’s far better than the over 250. I was charged for my first rental in March and over 140 this time it’s a complete scam especially when you advertise this truck for 19.99 false advertising, didn’t realize uhual operated under such unethical/dishonest practices. I won’t make the same mistake a third time you can rest assured.

Sara Rivera 
Rating:
1.0

Schedule a pick up for 10 AM in person at this location and was told OK requested a 20 was totaled OK at this location at when I got a text they did not have a 10 AM available and they do not have a 20 available. Why was I not told that at that store when I was in there also rented a dolly was said was sure went to pick up truck not clean no Dolly not a 20 26 was too big I had to pack loose load out stuff got broken. Thank you. Have a good day.

floyd valdez 
Rating:
5.0

Excellent atention

MARIA VERGARA 
Rating:
5.0

Very good efficient and helpful service!

Les Pottern 
Rating:
4.0

Customer did not leave a comment.

Lawrence Villapondo 
Rating:
5.0

Customer did not leave a comment.

Greg Weaver 
Rating:
5.0

Customer did not leave a comment.

Hugh Gordon 
Rating:
5.0

The staff was helpful, patient and it is a very convenient location for me.

Maureen Hauer  |  First Impressions 
Rating:
5.0

Excellent service

Bridget Dufficy 
Rating:
5.0

Customer did not leave a comment.

Dion Futch 
Rating:
5.0

I was very pleased with the efficiency of the process. I didn't like trying to book it online but it was just super easy to go there and get a van. I liked the check-in process where I evaluate the equipment and take photos. Mileage was listed all very efficient. And returning. The van was super easy

Lynne Brohl 
Rating:
3.0

Customer did not leave a comment.

Debbie Freitag 
Rating:
5.0

Customer did not leave a comment.

William Olah 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Newman  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Corie Culter 
Rating:
5.0

Customer did not leave a comment.

Aubrey Bristol  |  Online Move In 
Rating:
5.0

Todo fue perfecto

Juan Gonzalez 
Rating:
4.0

Customer did not leave a comment.

ELLIOT WOLFE  |  First Impressions 
Rating:
5.0

Margarita was very helpful and nice.

Dashawn Randell  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Amber Unfried  |  First Impressions 
Rating:
5.0

No elavator to hard to store stuff can't go up and down with boxes had to leave!!

ANTONIA CASADOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

florentino garza  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kim Rausch  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Veronica CRUM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ora LEE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dean Holloway  |  Overall Experience 
Rating:
1.0

My unit was broken into and completely ransacked, I'm still evaluating what was stolen. Only one staff member was kind and helpful. Others were rude and dismissive.

SARAH PHILLIPS  |  Overall Experience 
Rating:
5.0

The manager is very helpful and knowledgeable. The experience was positive and efficient. I rented a storage unit, it was clean with easy access. I liked that there are no hidden fees, the amount you see is the amount you pay. I visited another storage facility first, there was no comparison. I will use U-Haul again if needed. Thank you

Hamza Jasbanwala  |  First Impressions 
Rating:
4.0

The crew wedding there now, as of this date, are very nice and helpful. Previous employees were not.

Paul Swersky  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather BLANCHETTE  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lilly Padilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evan Tamez Galvan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Samantha Manzanares  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maribel Delgado  |  Overall Experience 
Rating:
3.0

Water was leaking into my unit and when I brought it up to staff I was told they would get it fixed. I understand that roof leaks are hard to rectify and the damages to my belongings was not ultimately permanent due to the use of tarps and drop plastics. There was no urgency from staff to have me move into another unit without leaks.

ALANPARKER LAWSON  |  Overall Experience 
Rating:
1.0

Very misleading unit description.. I wanted a unit on the first floor for ease of use. I reserved what I thought was a first floor unit because it stated that’s what it was in the description… come to find out at check in the guy said, “the unit is actually on the second floor and we don’t have an elevator so your just going to have to carry it”. Then the guy proceeded to upsale me on a larger first floor unit that was double the price. What a terrible way to do business - you guys should be ashamed. Fix the descriptions and stop ripping people off.

Preston Humphreys  |  First Impressions 
Rating:
5.0

They went above and beyond my expectation.. they were kind and understanding and very helpful..I feel safe storing my property there...

Theresa Rivera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Monica Segura  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE ROOF  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CAROLYN SANCHEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Logan Sumrall  |  First Impressions 
Rating:
5.0

No comment

Josephine Frazer  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Snyder  |  Overall Experience 
Rating:
5.0

El personal increíble y por supuesto El encargado Rico mui excelente persona

Jose Colunga-Flores  |  Overall Experience 
Rating:
5.0

Exelente personal en todos sentidos

Dagoberto Gomez   |  Overall Experience 
Rating:
4.0

Once the back was cleaned up, it was very nice.

Joe Duclos  |  Overall Experience 
Rating:
4.0

The pricing is the only discrepancy or issue I had, but everything else was amazing thank you U-haul for the professional staff, and the time I had used your storage facility

Felipe Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austin Blackmore  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alicia Willis  |  First Impressions 
Rating:
3.0

No comment

Josephine Frazer  |  First Impressions 
Rating:
5.0

Un exelente lugar

Dagoberto Gomez   |  First Impressions 
Rating:
5.0

Staff was friendly shoulders the place where we would be storing and also making sure the cards worked and everything was very friendly

JOANN MARTINEZ  |  First Impressions 
Rating:
4.0

Everything except the individual who canceled my initial contract and delayed my move in a time crunch. TERRIBLe, otherweise everyone i interacted with was wonderful

Peter Welsch  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CAROLYN SANCHEZ  |  First Impressions 
Rating:
5.0

Staff extremely friendly and helpful.

james bingham  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tiercel duerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Valentina Herrera  |  Overall Experience 
Rating:
1.0

MY RESERVATION THAT I MADE COULD NOT BE FOUND, EVEN THOUGH I SHOWED PROOF ON MY PHONE BY EMAIL CONFIRMATION, THEN A NEW RESERVATION WAS MADE AND LATER GOT A CALL THAT IT COULD NOT BE FULFILLED, SO I CAME IN TO TALK TO THE MANAGER AGAIN AND DID FINALLY GOT A TRUCK

Veronica CRUM  |  Online Move In 
Rating:
4.0

Excellent experience overall. Personnel were helpful and friendly.

TERENCE JONES  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Amber Marthis  |  Online Move In 
Rating:
4.0

Customer service was fast, polite, but most of all very clear. What made me feel super secure was when another customer walked in rude and demanding that the person { female, location 2322 S. Federal Blvd, Denver, Colorado 80219} that was helping me who steadfast in her patients, rules, and professionalism explained to another customer who was "rude" why Uhaul could not do go forward at the time with this demanding customer. This made me know I came to the right place for my needs. The rules apply to everyone for a safe and working environment. Thank You

Michael Duran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Luis Medina Duran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Vasquez  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

KARLO SZAL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

WILLIAM BADRENA  |  Overall Experience 
Rating:
1.0

Moved because of terrible storage conditions. How is a piece of wire going to keep out people trying to break in your storage unit? Oh and its over priced. Moved to littleton storage. Half the price elevators and way more secure.

Joshua Factor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

don tran  |  Overall Experience 
Rating:
5.0

Staff friendly. And help with everything I needed.units and grounds clean.

DONAVAN MITCHELL  |  First Impressions 
Rating:
5.0

Rico helped me with a move in date issue. Very helpful manager.

Michael Lemos  |  Online Move In 
Rating:
3.0

Wish there were lights inside the storage units themselves. Parking lot needs to be redone. staff was awesome.

Kyle Larson  |  Overall Experience 
Rating:
5.0

Got there at almost closing. And the desk employee was very nice and accommodating and just had a really nice experience there

STEPHANIE ROOF  |  First Impressions 
Rating:
1.0

They were rude as heck. They sold all of our stuff even important information instead of giving it back to us.

KIMBERLY ANN KLEIN  |  Overall Experience 
Rating:
4.0

having the storage close to our house was very good for us

Joyce Weyers  |  Overall Experience 
Rating:
5.0

I couldn’t get into my storage after 10 pm and that’s a big inconvenience.

amanda bass  |  First Impressions 
Rating:
4.0

I am glad to have this storage so close to where we live.

Joyce Weyers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Debra Ponze  |  Overall Experience 
Rating:
1.0

I hate that job leave me alone this is like harassment with lieing I'm not even gunna get into it just get all my info erase from yall system all the way plz I'm good on the store and a uhaul leave me alone are un far job slave job if I can go more poor I would

Evan Cheeks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Leonard  |  Overall Experience 
Rating:
4.0

My move in was over 6 years ago. There was a leak near my locker but it was fixed right away. Since that time I've been provided very good service by everyone I have needed to speak with. Also I have peace of mind with the items being stored in the temperature controlled lockers.

NINA WOODWARD  |  First Impressions 
Rating:
1.0

The general manager of the store is never available for payments but assesses late fees on time for sure. Doesn’t answer questions. Leaves the lobby unsupervised I could stand there for 45 minutes. Would never use this location again. It was literally the bane of my existence. The nice lady that did my move out was pretty helpful but I doubt any employees worth anything can last with that place. 0/10 would not recommend

LEELA SAUCEDA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRENDA ANGLE  |  First Impressions 
Rating:
3.0

Front desk staff were rude and standoffish every time I had to interact with them.

Hanna Ankerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kerissa Burrow  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

CHELSEY HILLROOT  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

GINAREY PEREZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Timothy Jovanovic  |  Online Move In 
Rating:
4.0

The lock was not inside the room

Tiffany Collins  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Brenda Rivera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lori Grant  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carena Manual  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Taylor Ahrensdorf  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Thomas Oexeman  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

LANCE TAYLOR  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Brown  |  First Impressions 
Rating:
5.0

The best thing about this about this place is the excellent service from Margarita. She was friendly and helpful. Thank you!

Monika Stark  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brooke Galle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hector Jardon  |  Overall Experience 
Rating:
4.0

The staff was outstanding. They went out of their way to help me and make sure all of my needs were taken care of. Even on a cloudy and rainy day. It was very greatly appreciated!!

Jena Tidler  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BERLINDA MARTINEZ  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JENNIFER SIES  |  Overall Experience 
Rating:
5.0

Very professional, very helpful, and courteous.

gina torres  |  First Impressions 
Rating:
5.0

Rico Hernandez and his staff made sure i was taken care of. Even when i was moving way after they're normal hrs. They took the time to explain every part of the process and even though it was my 1st time moving on my own, they're patience was appreciated. All I can say is thanks everyone.

Kendrick Brown  |  First Impressions 
Rating:
5.0

Excellent experience. Will definitely use again when needed. Thanks.

james bingham  |  Overall Experience 
Rating:
3.0

There was water that leaked into my unit and no one notified me to let me know that my stuff could have been damaged. Second someone painted over my lock.

lacinda lewis  |  Overall Experience 
Rating:
5.0

Rico is the BEST! Almost feel like I should store more stuff there lol.

Todd Koval  |  Overall Experience 
Rating:
5.0

The owner and staff are very helpful and offer solutions to your problem.

rebecca Thornton  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

julie wolford  |  Overall Experience 
Rating:
5.0

Staff at this facility are very helpful and friendly. Facility is kept clean. Thank you for your help and support in my move.

Priscilla Cardenas  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Ataya Coleman  |  Overall Experience 
Rating:
5.0

The owner was very good to work with and very helpful. I unfortunately had the opportunity to listen to him deal with a rather .... difficult .... customer. He did a superb job keeping calm and helping the customer as much as she would allow.

Stephen Edgett  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Irene Torres  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DEBRA l ROMERO  |  First Impressions 
Rating:
4.0

My girlfriend and i moved out of a terrible roomate situation on a whim earlier that day with no place to live. We were able to rent a truck and find available storage for our things last minute. Luckily we needed to store our things for 3 days due to us finding our own place. I hadnt had a chance to let uhual know we moved our things out, but they called us and asked if we still needed storage. Overall it was quick and sufficient. Have never had an issue with uhaul.

dennis willims  |  Overall Experience 
Rating:
3.0

The problem is that they are severely understaffed. I waited 20 minutes at the desk/showroom(maybe longer)before the attendant came in out of the checking in area.

James Jones  |  Overall Experience 
Rating:
1.0

There was a leak in my unit and I lost half of my things I had stored in it!!! I let the office know months ago when first noticed but nothing was done about it!!

FELIX APODACA  |  Overall Experience 
Rating:
4.0

Need early hour att office : 7-10 Late hour at office :4-6.pm Emergency phone number for client to call.

anthony vanbang  |  Overall Experience 
Rating:
5.0

The staff is very professional and helpful. I have frequented their business a lot lately. Thanks for your patience during this stressful move of mine!

Dolores Duran  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adam wilson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeremy Smith  |  Overall Experience 
Rating:
1.0

I will never use uhaul again because of the people and the way they treated me in this time of need. Completely tried to take advantage of me and I am never recommending uhaul to anyone else. No thank you.

benjamin dejean  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

anthony vanbang  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Morton  |  Overall Experience 
Rating:
5.0

My friend has 2 little ones, is on her own and had to move. She had her hands full and no help. I felt the need to help so when she asked if I had a D.L. I said sure, the least I could do right? Well we rented a van from uhaul, took it home and loaded it, it sat for 3 days why idk but I was getting nervous. I didn't want her to have to pay for it sitting any longer and when 3 in the afternoon rolled around, I took the van back to uhaul and turned it in. She was livid! All baby stuff they needed. Hope next time she stays on task. Of course uhaul didn't want to take it back with a load, but not alot of options for either of us. It was a nightmare. $200 cleaning fee, storage, truck refill... I thought I cant afford any of it. The next day a friend paid the fee of $90.54 to uhaul so my friend could get her things. I tell ya i was besides myself with the whole thing, but the ppl at uhaul understood what was happening and cancelled all the fees and just charged us for maintenance and refuel. I may have red flagged myself from renting there, but I am very happy with uhaul. Smh... :)

Cynthia Carpenter  |  First Impressions 
Rating:
5.0

It would be easier for moving to have 24 hour access.

julie wolford  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John Morton  |  First Impressions 
Rating:
5.0

You can't go wrong working with Rico.

neva mcafee  |  Overall Experience 
Rating:
5.0

The best storage company ever👍😊

Alma Perez  |  Overall Experience 
Rating:
2.0

I had items taken from my unit between October and December of this year. I am now having to file a report with your office and retain an police report for the items that were taken and broken.

TONI CRUZ  |  Overall Experience 
Rating:
5.0

Muy excelente servicio tanto como el garage y sus traídas y son serviciales y amables

Ana Trejo  |  Overall Experience 
Rating:
5.0

The black guy was extremely resourceful. He was knowledgable about the trck storage and even the boxes and locks. He was professional. He was fast but didnt make me feel rushed and very polite.

Donnelle Davis  |  First Impressions 
Rating:
1.0

Not only did they take money out of my account through autopay that I did not sign up for, but they did it after late charges was applied. Now if you where going to do this would you not do it before

Robert Kelley  |  Overall Experience 
Rating:
1.0

The facility is a complete dump - the roof was caving into my storage unit and the general upkeep of the building was non-existent. The wait line for service was at least 20 minutes every time I went

Nathaniel Wyrick  |  Overall Experience 
Rating:
5.0

Excellent service

Chris Lorlovick  |  First Impressions 
Rating:
5.0

Cash helped me through the transaction. This location is awesome if your patient due to being super busy. Cash went over and beyond during my storage checkout and truck rental. Cash was awesome.

Joshua Olsen  |  Overall Experience 
Rating:
3.0

The lighting was horrible. There is no light in the storage unit. The hall lighting was not up to par. There was electricians there two of the times I was there. The staff was helpful.

Marilyn Wylie  |  Overall Experience 
Rating:
2.0

Had a lot of issues with Staff and being blamed for things we didn't do. Specifically because our storage place was next to the garbage. Our moving out date was 3/2/2019, not 3/4/19.

VANESSA CONTRERAS  |  Overall Experience 
Rating:
5.0

easy and fast

TONI CRUZ  |  First Impressions 
Rating:
5.0

I always use Uhaul and have not been disappointed yet, they are always so nice and easy to talk to. At times it can be expensive but given the alternatives it's reasonable. Thanks again Uhaul...

Joshua Olsen  |  First Impressions 
Rating:
3.0

Always super busy. Unable to get to the Customer Service Rep because he is out helping others, seemed to be short staffed.

Terry Scott  |  Overall Experience 
Rating:
5.0

Jeremy was awesome to work with. He made everything so easy as well as turning in the one way uhaul truck. thanks Jeremy Rick B

Destiny Brito  |  First Impressions 
Rating:
5.0

The entire UHaul experience was beyond expectation for a delivery from Vermont to Denver. Everything was on time and the people helping with the delivery were terrific. Thank you. Mary Lou Razza

Marylou Razza  |  Overall Experience 
Rating:
2.0

Called corporate to change drop off location then was charge 35.00 for this, charged me for more stuff without telling me after the fact. Rip off

Bryce Ladysh  |  Overall Experience 
Rating:
1.0

My experience thus far has been problematic in that when I call the 303 area code #, I have gotten offices in Calif., and Ariz. This morning the clerk in Ariz., could not find my na e among U-Haul cus

edward kirkland  |  Reservation 
Rating:
2.0

Unit latch would not accept lock purchased on-site. Fix took more than 4 days. U-haul placed temp lock. Could not find our lock after fix. 2nd new lock failed after 2 uses. Staff wanted $50 to open.

DALE BLEVENS  |  Overall Experience 
Rating:
1.0

Will never use uhauls services again. I was sold storage units that never existed and the staff was incredibly unhelpful

Greg Wilson  |  Reservation 
Rating:
2.0

When I called and asked what was needed to move in they said ID and form of payment. They stated they were open until 8PM. When we arrived to move in no one with storage access was present.

Sarah Hansen  |  Reservation 
Rating:
4.0

Most of the staff was great.

mary gutierrez  |  Overall Experience 
Rating:
5.0

They worked with us to get goods checked in as we could not be their to complete paperwork. They allowed our daughter to be there in our place as we were 80 miles away. We appreciated that very much

JAMES MCCULLOUGH  |  Reservation 
Rating:
4.0

thanks

kristine kirkwood  |  Overall Experience 
Rating:
5.0

Easy at all steps in the process.

John Carey  |  Overall Experience 
Rating:
1.0

Nothing to do with the store, problem is with sales/customer service. I will never rent with U-haul again. I'm still tempted to write a scathing review about my whole experience.

Demian Birkins  |  Overall Experience 
Rating:
1.0

One of the worst experiences I have ever had with a uhaul dealer in the entire country. I even left a few belongings in the truck once and they wouldn’t go look for me, rented the truck to someone...

RYAN ZUCCARO  |  Overall Experience 
Rating:
5.0

I had rented that storage unit for 5 years. Everyone was already pleasant and ready to help at any time. I appreciate all that Uhaul had to offer.

ANDREA WARD  |  Overall Experience 
Rating:
5.0

Thank you Jeremy for all your help with the Unit and the Van rental. I really appreciate how you took the time to explain everything I needed and helped me have a smooth move to Colorado!

Margaret Beyerlein  |  Overall Experience 
Rating:
1.0

The new manage was rude and condescending. My unit was broken into after having rented there for over 6 years. Manager proceeded to tell me I opted for no insurance. None was offered. Stay away

KATHY JONES  |  Overall Experience 
Rating:
5.0

Thankyou very much! Excellent service.

DONNA GUZMAN  |  Overall Experience 
No reviews have been submitted for this location.

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