Customer Reviews for U-Haul Moving & Storage at Holiday Park

2,285 reviews

1795 Golden Mile Hwy   Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286, Near Plum and Murrysville in Monroeville)

(724) 733-1995

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(724) 733-1995

1795 Golden Mile Hwy
Monroeville, PA 15146
(Located on Old Frankstown Rd just off of Rte 286, Near Plum and Murrysville in Monroeville)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

John Wright 
Rating:
5.0

Customer did not leave a comment.

kyle dimeff 
Rating:
5.0

Customer did not leave a comment.

Sylvia Redding 
Rating:
5.0

Great staff

gary Cole 
Rating:
3.0

The new manager that you guys have done there is extremely rude embarrassed the lady while I was in the store and was very rude to me and my wife no reason to be rude and mean to somebody you need to get Dave back the guy that used to manage your store he was great

steven fabrizzi 
Rating:
5.0

Customer did not leave a comment.

Rachel Gustafson 
Rating:
2.0

Mike the manager was rude and can't tell time. He told me 2 hours for the installation, when I came back 2 hours later he told me another 2 hours. The technician Don was awesome. He politely explained why it took the time it did and said I shouldn't have been told 2 hours in the first place. Mike was so unprofessional that he left in frustration. Again, Don was great...Mike should not be a general manager, even though he wears a name tag that says "owner".

Wade Ilvento 
Rating:
5.0

Michael was awesome, friendly and knowledgeable. Thank you!

Michelle Modena 
Rating:
5.0

Customer did not leave a comment.

Michael Janeiro 
Rating:
5.0

Everything was great! Michael and his team were professional and friendly. The location is very clean and Michael is super organized and communicated everything about the warranty, etc. He even showed me tips to keep the hitch in good condition. Very pleased.

Carla Vancheri 
Rating:
5.0

MPG on the rented pickup truck was poor. On the order of 10MPG over 80 miles mostly highway. Other than that, the truck was clean, well maintained and ran fine. Nice friendly personal. Rented from this facility for three separate needs in the past six months.

Edward Klammer 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D Hyland 
Rating:
5.0

Customer did not leave a comment.

Joseph Arendosh 
Rating:
5.0

Customer did not leave a comment.

JOE HANNA 
Rating:
5.0

Customer did not leave a comment.

craig taylor 
Rating:
5.0

Customer did not leave a comment.

Brian Krug 
Rating:
5.0

Customer did not leave a comment.

Carly Tomajko 
Rating:
5.0

Nothing

David Trout 
Rating:
5.0

Customer did not leave a comment.

Steve Strasser 
Rating:
5.0

Customer did not leave a comment.

David Heintz 
Rating:
5.0

Make sure you take care of the current staff, e.g., recognition, rewards / bonuses, etc.

David Trout 
Rating:
5.0

Customer did not leave a comment.

Richard King 
Rating:
5.0

Customer did not leave a comment.

Tyler Moseley 
Rating:
5.0

Customer did not leave a comment.

David Pine 
Rating:
5.0

Great service.

alaN HALL 
Rating:
5.0

This was my gift are sixth hitch installed? Buy them over the last 10 or 15 years. Always very polite and good work.

Eugene Scarberry 
Rating:
5.0

Customer did not leave a comment.

David Allen 
Rating:
5.0

Customer did not leave a comment.

Matthew Miller 
Rating:
5.0

Customer did not leave a comment.

scott fleischauer 
Rating:
5.0

Customer did not leave a comment.

Charles Gialloreto 
Rating:
5.0

The gentleman were very nice and courteous, the truck was warmed up for me and pulled right up front. I will gladly recommend this location to anyone looking for services. Thank you!!

Brandy Sisco 
Rating:
5.0

Customer service at this location is always very good, and always efficient and accommodating.

Richard Bier 
Rating:
5.0

Customer did not leave a comment.

David Kenzevich 
Rating:
5.0

Mike and Dave made this location the best . Not only with their thorough knowledge on equipment but their know how to work well with customers . Dave moved to another location… thankfully Mike is there still but they are a great team together . I’ve tried going there when one of them are not there and it’s a total wreck trying to rent something between the miscommunication on reservations to trying to switch my equipment on me etc it’s just not all fun if Mike isn’t there or Dave I won’t go there .

BRETT BORST 
Rating:
5.0

Very friendly and efficient. No improvements needed. I was able to drop off my car dolly and come back a few hours later with the truck which was extremely helpful for my move.

David Miller 
Rating:
3.0

Customer did not leave a comment.

Darren Derieggi 
Rating:
4.0

Customer did not leave a comment.

gary jesse 
Rating:
4.0

Excellent hassle free rental.

Thomas Haugh 
Rating:
5.0

Everything was done very quickly and professionally! Staff was very friendly! Thank you and have a wonderful Christmas and New Year!!🎄

Patricia Lucas 
Rating:
5.0

Customer did not leave a comment.

David Martin 
Rating:
5.0

Representatives were friendly and very helpful

gwendolyn dixon-harris 
Rating:
5.0

People were great to deal with

Michael Kelly 
Rating:
5.0

Customer did not leave a comment.

Robert Baker 
Rating:
5.0

Customer did not leave a comment.

Robert Baker 
Rating:
5.0

Customer did not leave a comment.

Jose Jorge 
Rating:
5.0

Customer did not leave a comment.

Tracy Shannon 
Rating:
5.0

Customer did not leave a comment.

Thomas Pryor 
Rating:
5.0

Customer did not leave a comment.

KYLE MARTINEZ 
Rating:
5.0

Lower prices for repeat customers

craig taylor 
Rating:
4.0

I’m still waiting for my 43 dollars to go back to my account

Nicole Greene 
Rating:
1.0

The customer service at this location was excellent. The rest of my experience was not.

Jason Mohoska 
Rating:
5.0

Customer did not leave a comment.

Charles Gabriel 
Rating:
5.0

Improve waiting room like sitting in a holding cell. Felt like I was punished for choosing u haul

John Fantone 
Rating:
5.0

Keep doing what you're doing, the people are great!

eric eckels 
Rating:
5.0

Customer did not leave a comment.

Margaret Perrin 
Rating:
5.0

Very efficient pickup and drop-off of utility trailer.

Edward Pisula 
Rating:
5.0

Everything went smoothly- pre-registering, checking the truck out, using the truck for 2 days for a cross town move, checking the truck in after hours. Staff were cheerful, helpful, efficient.

James Elicker 
Rating:
5.0

Customer did not leave a comment.

Robert Coccari 
Rating:
5.0

I rent often from this location. Mike D. And the whole crew are always great to deal with.

Samuel HARKINS 
Rating:
5.0

Convenient location but the Gas was lower than the level listed, window handle was broke, visor was gone, and it was missing other small things.

Michael Geiselhart 
Rating:
5.0

Customer did not leave a comment.

Richard Schofield  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Pisula 
Rating:
5.0

Customer did not leave a comment.

Lori Theofilis 
Rating:
5.0

Customer did not leave a comment.

Robert Jupin 
Rating:
5.0

smooth and fast service

Albert Getty 
Rating:
5.0

Nothing that I can think of. I have used this location for years and they always have exceeded my expectations

Brian McKay 
Rating:
5.0

Just upset we weren’t offered a discount for the mechanical issues

Dan Borowski 
Rating:
5.0

Customer did not leave a comment.

DEBORAH SNYDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gregory Dober 
Rating:
5.0

Great customer service and cheerful employees

Mike Zetwo 
Rating:
4.0

Final price was ridiculous. Way more than the estimate they gave me

Gene Quigley 
Rating:
5.0

Very quick and friendly service!

Thomas Porter 
Rating:
4.0

Customer did not leave a comment.

Anncelene Gligonic 
Rating:
4.0

Customer did not leave a comment.

Nathan Mohr 
Rating:
5.0

Customer did not leave a comment.

John Newell 
Rating:
5.0

Customer did not leave a comment.

TIM KEARNS 
Rating:
5.0

The Manager was fantastic, but his cashier later called the police on me while I was loading my unit. She had found a wet spot on the store carpet and claimed I had peed on it. An absolute LIE !!! Please review the tapes and fire her.

DAVID MONROE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Laura Mather 
Rating:
5.0

I rented a 17' truck. It was clean however the steering was not very responsive and was in need of maintenance. It was somewhat difficult to drive, at times I felt that I could not keep the vehicle in my lane. Luckily there was light traffic and no damage was done.

Charles Zimmerman 
Rating:
5.0

Justin was very courteous and helpful and I appreciated doing business with him!

Barbara Kolodziej 
Rating:
4.0

Customer did not leave a comment.

Christine Beveridge 
Rating:
5.0

Customer did not leave a comment.

Amy Hansmann 
Rating:
5.0

Only hitch in rental was sign in because of computer glitch. Personnel were pleasant and knowledgeable about procedure. Truck was clean and ready to go. Return was also simple and direct. GOOD EXPERIENCE

Samuel Grande 
Rating:
3.0

Customer did not leave a comment.

george harrington 
Rating:
5.0

Always good service, keep up the good work guys.

joshua threets 
Rating:
5.0

Customer did not leave a comment.

Timothy Davis 
Rating:
5.0

Tiffany at the counter was pleasant & professional.

Richard Allen 
Rating:
5.0

Customer did not leave a comment.

George Barhydt 
Rating:
5.0

Customer did not leave a comment.

Robert Baker 
Rating:
5.0

Customer did not leave a comment.

Celia Fraticelli  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lori peck 
Rating:
5.0

Customer did not leave a comment.

Brian Susko 
Rating:
4.0

Provide additional support staff to serve customers.

GREG SAHENE 
Rating:
5.0

I get a van every spring and fall to move my daughters to college, the team at Golden Mile highway are the best and I'll be back again!

Kirk Krotz 
Rating:
5.0

Customer did not leave a comment.

eric healeye 
Rating:
5.0

Nothing! My storage unit was clean and all staff members were friendly and very helpful. Thank you.

Celia Fraticelli 
Rating:
5.0

Customer did not leave a comment.

Lenny Bulgarelli 
Rating:
5.0

Customer did not leave a comment.

Jay DeLuca 
Rating:
5.0

Excellent customer service!

Kim Crawford 
Rating:
5.0

Customer did not leave a comment.

Amy Libengood 
Rating:
4.0

Convenient, helpful, and the process was simple. Thank you.

dorcas fikejs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tom Platt 
Rating:
5.0

Customer did not leave a comment.

Amy Libengood 
Rating:
5.0

Customer did not leave a comment.

Samuel Staymates 
Rating:
5.0

Customer did not leave a comment.

Leroy Balzer 
Rating:
5.0

These guys are awesome and though this is my first time doing self storage its not my first time interacting with the team. Personable and professional. Thank you for your time and support.

ASHLEY DAMIANO  |  First Impressions 
Rating:
5.0

The van body unit was perfect! It was in great condition, well maintained and had a security system! It was very easy to access and had a vent to keep it cool. I would definitely use that again!!! Also - Customer service was outstanding at check in/check out!!

Maggie McIntyre-Fisk  |  Overall Experience 
Rating:
5.0

Great customer service as always thanks guys!

Martin Cosacco  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael conner  |  First Impressions 
Rating:
5.0

The crew here is awesome! Dave, Mike and team are fantastic! Easygoing, communicative, knowledge and flexible. A model location, I wish all Uhauls were this good.

Martin Cosacco  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Dobrick  |  Overall Experience 
Rating:
5.0

Dave and his staff did a good Job to accommodate all my issues and help me extremely with my move and storage needs.

Stephen White  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

scott KELSEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah Anderson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hannah Anderson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

chauna norris  |  Overall Experience 
Rating:
5.0

The manager was very helpful and great! In fact, the whole crew was awesome and had amazing customer service!!

dana rozeck  |  Overall Experience 
Rating:
5.0

The gentleman at the desk was very professional and extremely helpful. My dad passed away and he made sure I had everything I needed for storage. Recommend highly

Erin Galicic  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chadd Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Banks  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mary maguire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah Banks  |  First Impressions 
Rating:
1.0

I showed up To my locker and all of my items were gone and I still haven’t heard from a manager as of yet where my things are completely dissatisfied with their service

Curtis Miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

daithen meyer  |  Overall Experience 
Rating:
3.0

The trailer leaked and all of the contents were wet. It ruined some of our collectable boxes. The staff and prices were good.

Danny Pence  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mary maguire  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

daithen meyer  |  First Impressions 
Rating:
5.0

I would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great

Derrick Bonnett  |  Overall Experience 
Rating:
2.0

I would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.

ROBERT JOHNSON  |  Overall Experience 
Rating:
5.0

Staff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.

Jennifer Roccisana  |  Overall Experience 
Rating:
2.0

Had a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.

Paul Glaessmann  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top