Customer Reviews for U-Haul Moving & Storage at Collins & Green

2,330 reviews

2729 N Collins St   Arlington, TX 76006
(S Of Green Oaks Blvd)

(817) 461-1080

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(817) 461-1080

2729 N Collins St
Arlington, TX 76006
(S Of Green Oaks Blvd)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

troy homes 
Rating:
5.0

Customer did not leave a comment.

Trevon Jackson 
Rating:
5.0

Very kind and very clean

Tammy baker 
Rating:
5.0

Customer did not leave a comment.

Kadi Kadima 
Rating:
3.0

Cargo van smelled like urine.

Michael Roemer 
Rating:
5.0

This is the second time I have used them. I returned since I had such a good experience last. Well run operation.

rod joplin  |  First Impressions 
Rating:
1.0

I asked the attendant for help with the mobile checkin. She said there was nothing she could do. Then, as I was pulling out, she asked me if I was leaving my car there. I said yes. She said due to limited parking, I needed to park down the street and walk back. There was no sineage that indicated this and nothing in the reservation process told me this. I had to get out of the uhaul, back in my car, drive down the road, and walk back to the uhaul. Really dampened the experience

Lindsay Ross 
Rating:
5.0

N/A I absolutely, love the friendly and professional atmosphere and customer service! 🤗

Felicia James 
Rating:
5.0

The lady was very nice and friendly!

Michele Jackson 
Rating:
1.0

Rodents ate through multiple boxes(plastic containers)/box springs and mattress for my King Size Bed/they use some knock off rodent repellent that only makes them more efficient wouldn’t recommend to anyone Scott facility manager is gross and nasty and very very rude😁

Estelle Patt  |  Overall Experience 
Rating:
5.0

N/A

Byron Oliver 
Rating:
5.0

Forgot to give me my rope. Had to go back. Other that that, it was great. The truck's electronics was set to display everything in spanish. I had to change it to english.

Steven Ervin 
Rating:
3.0

Customer did not leave a comment.

Andrea Thornton 
Rating:
5.0

Customer did not leave a comment.

Stacy Menefee 
Rating:
5.0

You are doing great! I will contact my family and friends when you are need for U-Haul. Thank you.

Denise Byrd 
Rating:
5.0

Customer did not leave a comment.

Vania Cook  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Secoya Jackson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawanda Matthews  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emilyann Moriarty 
Rating:
4.0

Very seamless process from start to finish.

Jordan Gnatowsky 
Rating:
4.0

Scott was helpful and kind. He showed compassion and even assisted with my storage lock up. Salute to you sir.

DeShayla Hordge  |  First Impressions 
Rating:
5.0

My first time using a storage and it was a pleasure doing business with you. Every one was so kind and helpful. Thank you all so much.

DARLENE MILUM KEYES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Barbara Nash  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Twimell James  |  Online Move In 
Rating:
5.0

The mileage charges are ridiculous. Especially when I pick up a truck and the empty light comes on before I leave the parking lot

Eric Ramsey 
Rating:
5.0

Customer did not leave a comment.

Jayson Atkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

cheryl rose  |  Overall Experience 
Rating:
5.0

wish it was 24/7 access , but other than that everything was excellent. Hope i get a prorated credit back for moving out early.

clarence neal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gaideski kaitlynne 
Rating:
5.0

Customer did not leave a comment.

Jimico Barnes 
Rating:
5.0

Customer did not leave a comment.

Fernando Gomez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Leslie Malone  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Delyssa Longoria 
Rating:
5.0

They worked with me very well. Communication was on point.

angel reyes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brittney Montalvo  |  Overall Experience 
Rating:
5.0

Nothing everything was fine

Broderick Butler 
Rating:
5.0

Customer did not leave a comment.

Ricquita Taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYNN WONG 
Rating:
4.0

Customer did not leave a comment.

Matthew Greene  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Douglas Boughton 
Rating:
5.0

Customer did not leave a comment.

anne Muriithi 
Rating:
5.0

I love how convenient and smooth the in app rental check out was. I greatly appreciate how neatly my rental truck was parked when I arrived for my reservation. Both gentleman in the office were very helpful. When I entered I appreciated how the gentleman already knew my information and informed me about the parking of my personal vehicle. When I arrived back into the office after my reservation was complete the gentle working at the time kindly took my keys. I will continue to give Uhaul my business because they make moving less stressful and more of an enjoyable experience.

MIRAKAL WASHINGTON 
Rating:
5.0

Customer did not leave a comment.

Shona Stevens 
Rating:
5.0

Customer did not leave a comment.

Sendiola Otoko 
Rating:
5.0

Customer did not leave a comment.

Marquita Burt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL BROWN  |  Overall Experience 
Rating:
1.0

Unit was infested with rats got to my new apartament and brought rats

Miria De Santana  |  Overall Experience 
Rating:
1.0

Rats destroyed all my belongings and I purchased a inside unit to avoid any damage!

BRIANA BRYANT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lynn Groff 
Rating:
5.0

Customer did not leave a comment.

TRACEY DAVIS 
Rating:
5.0

Customer did not leave a comment.

Aaron Hayse 
Rating:
5.0

I'm speechless

ebony larkins 
Rating:
5.0

Customer did not leave a comment.

patrick james  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nettie Mitchell  |  Overall Experience 
Rating:
1.0

Great customer service 👍

Candace Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Kuta 
Rating:
5.0

Customer did not leave a comment.

Genevieve Maxey  |  Overall Experience 
Rating:
2.0

I was very disappointed that the size guide on the units were inaccurate. I rented a space that said it would suffice for a 2-3 bedroom apartment. I came from a 2 bedroom apartment and some belongings couldn't even fit. And what did was packed tight to the door. That for $200 a month?!? DISAPPOINTED

Sonja Harris  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Linda Bounds  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA BOUNDS 
Rating:
4.0

The fuel level was taken incorrectly, I asked them to retake it and they said they would when they went back inside…this kind of oversight cost me an extra $15-$20 which really makes me upset.

Thomas Holloway 
Rating:
5.0

I love this property and the staff! Property was clean. They are VERY understanding, patient and respectful! HIGHLY RECOMMEND

Kvondra Gomez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amariya Brown 
Rating:
3.0

Customer did not leave a comment.

Kayla montgomery  |  Overall Experience 
Rating:
5.0

Friendly Helpful and had all the packaging items we needed

Hope Heaton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SCOTT PFAFF 
Rating:
3.0

The manager was late opening and the truck battery died. I had to wait for roadside assistance to come and jump start the truck.

Sharon Jefferson 
Rating:
5.0

Customer did not leave a comment.

Cynthia Montgomery 
Rating:
5.0

The front desk people were very nice and helpful made it easy to rent the U-Haul and the storage let me change my turn I time with no hassle or up charge

Christina Martinez 
Rating:
5.0

Customer did not leave a comment.

TODD MAJOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gerardo Zapata 
Rating:
5.0

Very easy to work with!

Benjamin Alba  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHADERRICA houston  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn Mitchell  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tony Gilbert 
Rating:
5.0

Customer did not leave a comment.

Andrew Thatcher 
Rating:
2.0

Customer did not leave a comment.

Debbie Rogers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alicia HOWARD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ANNIE ROOTS  |  Overall Experience 
Rating:
5.0

Scott the mgr. I believe that's his name. He was the best! He resolve the confusion that was misleading for us from other people. After traveling five states moving we were exalted! He made our Day!

DARLENE MILUM KEYES  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Reggie Brigham  |  Overall Experience 
Rating:
5.0

No improvement required, I had great costumer service… thanks to Amanda!!

Devin Williams 
Rating:
5.0

Customer did not leave a comment.

TODD MAJOR  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Jacquelyn Carroll  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Price McCollough 
Rating:
3.0

You guys should really do something about the rats and mice

Eric Conway  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amos Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Equilian Sargent  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shawentala Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelyn Mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Peter Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TERRY CADE 
Rating:
5.0

Ms Rachel at this location was absolutely incredible. She made the transaction SO easy and simple to understand. She is a precious woman 💙

Anne Marie Way 
Rating:
1.0

Paid online & in store. Ripped off for 30.95. Also my DEPOSIT wasn’t given back until i called & asked!

Qyanna Banks 
Rating:
5.0

Store doesn’t have all the accessories for moving.

Abder Khardani 
Rating:
5.0

Customer did not leave a comment.

Shakil Ali  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve Drake 
Rating:
5.0

Customer did not leave a comment.

JB Whittaker  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

David Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Austyn Slavych  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Temika Burnham  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Philip Garner 
Rating:
5.0

Customer did not leave a comment.

Jose Quintana  |  Overall Experience 
Rating:
5.0

Scott was very helpful! He was professional and considerate of my time.

Amberlie Savell 
Rating:
2.0

Rachel the manager was not professional and kept going back on her word

Cameron Hollands  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aran Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHARLES JOHNSON 
Rating:
3.0

The lady at the front desk wasn’t very friendly. She needs to work on better customer service

mariah rodgers  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jose Quintana  |  Online Move In 
Rating:
4.0

Everything went well I just think that the size that was offered to me after I stated what I was storing is too small but we made it work

Shanel WILLIAMS  |  Online Move In 
Rating:
5.0

Nothing to improve, the agent was a delightful, happy person, very helpful and so nice.

Maria VanTuyl 
Rating:
5.0

Scott does a great job and is very accommodating. I will go back there for all my needs.

SCOTT NASSAR 
Rating:
5.0

Staff was incredibly nice

Harley Nead  |  Overall Experience 
Rating:
5.0

Everything was beautiful thanks u

Yozan Brown 
Rating:
5.0

Customer did not leave a comment.

Brenda Thurman  |  Overall Experience 
Rating:
1.0

I want my refund. why is returning so difficult? I was on the phone for 1 hour and no one could help. Horrible company.

Alvina Kollie 
Rating:
3.0

The only customer service attendant left "out on property" on the door and there was no one there when I went to return the truck. The door was locked. I could have dropped the key in the door but there were other people waiting also. After almost an hour, the worker came back carrying food from Jersey Mike's. Needless to say all of us waiting were rather frustrated.

Jon Polk 
Rating:
5.0

Will definitely use again if where I move has a storage facility! :)

James Chenevey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Mangio 
Rating:
5.0

Customer did not leave a comment.

Andrew Joyce 
Rating:
5.0

Customer did not leave a comment.

LEE THOMPSON 
Rating:
5.0

Manager was amazing!

Ronald Brown  |  Overall Experience 
Rating:
5.0

The customer service was phenomenal. I had a lot of work to do in a short amount of time but working with people that were so thorough and kind made the entire process so much easier for me. Highly recommend this location.

Santos Medrano 
Rating:
5.0

Customer did not leave a comment.

Cong Ye 
Rating:
5.0

Customer did not leave a comment.

Jose Brotherton  |  Online Move In 
Rating:
5.0

All good. Thank you

Susan Bara 
Rating:
5.0

Everyone was polite and courteous and yes I would tell my friends about to experience.

Darrell Cotton  |  Overall Experience 
Rating:
5.0

Staff pleasant Facility very well maintained

Vancy Bridges  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Buffington  |  Overall Experience 
Rating:
4.0

The calls when I was late were relentless and annoying.

Larry Powell  |  Overall Experience 
Rating:
5.0

Uhual has been of great help to me and not much effort these last few days thanks u haul for helping things be easier.

Shuntanelle Frazier 
Rating:
5.0

Horrible rental. As someone that rents from U-Haul quite often for my business this is the first time that this has happened. Had to jumpstart the truck every time I turned it off

Justin Jordan 
Rating:
5.0

I wish all storage companies had the same care and compassion for those of us who serve our country and to those whom have been affected by a natural disaster internationally. I traveled the majority of the time that my belongings were at your property, and I never had concerns about the welfare of the conditions at your site. However, I was a little upset on moving day to see so many roaches. Babies at that. Therefore, I was unable to sort through my stuff in the comfort of my home. I know these things can happen, but I still wouldn't give you a bad review. Your staff has always been pleasant and helpful. Thank you for the four years of security. I'm grateful.

Melissa Cadena  |  Overall Experience 
Rating:
5.0

Supportive staff and ensured I received what I needed.

MARY Brown  |  Overall Experience 
Rating:
5.0

Rachel was the best! Such a polite and sweet lady. She gave me a courtesy call since I was running late. It was a very quick and easy process. Returning the truck took all of 7 minutes as well.

DANYELLE CHOICE 
Rating:
5.0

Customer did not leave a comment.

Perry Vo 
Rating:
1.0

Get better competent staff. Your general manager and employees are also very rude and handle people poorly.

Christian Williams 
Rating:
5.0

Customer did not leave a comment.

Sakeena Salahud-Din Miller 
Rating:
5.0

Friendly receptionist at the front desk. She answered all my questions and was very jovial! One of my friend recommended this location and i will surely recommend to others.

Aminat Sodiq 
Rating:
1.0

I initially made my reservation online supplied my debit card once I arrive to pick up the pick up truck she advised me that I would have to use a credit card, which would not have been a problem except for a Uber to that location and then had to Uber back to my house to get a credit card. She was completely unprofessional and rude then Uber back to the location to pay for said truck she begin to have an attitude and start my transaction during several stages totally unprofessional and never said anywhere on the website that I had to use a credit card zero out of 10 won’t be back her name was Rachael

Sharon Smith 
Rating:
5.0

Customer did not leave a comment.

Eric Dejong 
Rating:
5.0

Customer did not leave a comment.

KEELIA ASBURY 
Rating:
5.0

Customer did not leave a comment.

Amaya Heard  |  Overall Experience 
Rating:
5.0

Ms Rachel was a pleasure to work with. I was very pleased

Andrea Prince 
Rating:
3.0

Everything on the outside was great. But unit one has a leak when it rains..all of my clothing got damaged wet and destroyed with mildew

Shawna Sterling  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JASMINE SCOTT  |  Overall Experience 
Rating:
5.0

Great friendly people.

Jackson Smotherman 
Rating:
5.0

Very pleasant and professional personal. Thanks for all your help.

Stephen Pietras 
Rating:
5.0

Customer did not leave a comment.

Gada Batiste 
Rating:
5.0

The young man was very personable.

Dorothy Parker 
Rating:
3.0

I will not ever use uhaul for again anything. I have rented probably 7 trucks from Uhaul and only one time did it go like it should. U haul did not have the 26 foot truck I reserved several weeks ago even after confirming two times. Uhaul changed my pickup location 4 times with this last rental even after I confirmed two times with another location. The truck I got at this location had not had the windshield cleaned in several trips and I left it that way. The A/C did not work. Sorry job Uhaul. I am done with you. Many of your people are rude.

james cole 
Rating:
5.0

Customer did not leave a comment.

ANDREA FREEMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Scott Walters 
Rating:
5.0

Customer did not leave a comment.

Amber Hersma 
Rating:
5.0

Nothing I can think of at this time.

Juan Taylor 
Rating:
5.0

Rachel, the owner/manager, is an absolute delight. She took extremely good care of us every step of the way. She has earned our trust, and with it - repeat business. We cannot recommend this U-Haul location enough as the standard of quality we expect.

Jim Deabenderfer 
Rating:
1.0

The lock box wouldn't open when I was doing a mobile pickup. Was sent to to a different store and had to have a smaller truck. Then found out I had to have it back at 3 when originally it was supposed to be til 9. I would have missed the movers I hired through uhal but they were an hour and 40 min late. I had to pay extra to have the truck longer and drive it farther. It was a very frustrating experience.

Lauren Miller 
Rating:
5.0

Customer service was quick and professional.

mathew pike 
Rating:
5.0

Customer did not leave a comment.

Diana Mendez 
Rating:
5.0

Customer did not leave a comment.

Charlene Singleton 
Rating:
5.0

Customer did not leave a comment.

Felicia Shepherd 
Rating:
5.0

Customer did not leave a comment.

Baleigh Terrell 
Rating:
5.0

Customer did not leave a comment.

Ana Reyes 
Rating:
5.0

Rachel is the best!

Caleb Rambo 
Rating:
5.0

Rachel is phenomenal. This move was tough for me and she assisted me fast and with ease. Provided my with information about my contract I didn’t know about… her interaction and word of encourage meant means more than her customer service skills. Her facility was very clean.. Scott and the other young man was very respectful. I’d recommend this location over any other.

Sharithea Everett  |  First Impressions 
Rating:
5.0

Thank you for your help

Mischelle Rice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacob Weaver 
Rating:
4.0

Customer did not leave a comment.

Toriae Sims 
Rating:
5.0

Rachel and the whole staff is friendly and helpful. Great location for storage and van rentals.

Chrislyn Rodgers 
Rating:
5.0

Thank you

VonTre Wright 
Rating:
5.0

Customer did not leave a comment.

Jose Nabalon 
Rating:
4.0

Customer did not leave a comment.

Antrianett Porter  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Paul Jasper  |  Overall Experience 
Rating:
3.0

N/A

JUSTIN NGUESSAN  |  First Impressions 
Rating:
5.0

Rachel & Scott at this location are simply exceptional at what they do & how they handle each & every customer. I highly recommend renting from them.

WILLIAM BUTARE 
Rating:
5.0

Customer did not leave a comment.

Robert Kennedy 
Rating:
5.0

Customer did not leave a comment.

Lawrence Walker  |  Online Move In 
Rating:
5.0

Staff was very helpful A positive experience

Todd Love  |  Overall Experience 
Rating:
3.0

Expensive for mileage costs.

Kamal Sapkota 
Rating:
5.0

Thanks

Thaer Salama 
Rating:
5.0

Customer did not leave a comment.

MARY D SAVAGE 
Rating:
5.0

N/A

Phyllis Mustafa  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

latoya dennis  |  First Impressions 
Rating:
5.0

Rachel the General Manager was extremely helpful and provided caring and personalize service getting me a ground floor unit due to back issues. She was very pleasant and as helpful one could ask for. This location and facility is a great choice with great access to both Fort Worth Dallas region.

Mark Horan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Monica Gutierrez  |  Overall Experience 
Rating:
5.0

Tim went above and beyond to make sure I was taken care of.

Austyn Slavych  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johnny Mcdonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim CUNNINGHAM  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Brent  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RHONDA WHITE  |  Overall Experience 
Rating:
2.0

The general manager Rachel Powell is very rude and wasn’t helpful at all!!! I actually had to call another Uhaul for procedures to moving out. She told me I didn’t need a close out paper and they don’t do the walk around during move out. I work in customer service and I would never treat a customer this way!

latonya walker  |  Overall Experience 
Rating:
5.0

Very nice people to work with. We highly recommend them.

Steven Goode  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MALIK MESHAWN DIXON  |  First Impressions 
Rating:
3.0

Some how rodents got into the storage. There needs to be a way this can be prevented

JEREMIAH MOSS-MCKINNEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tyrone bernard  |  Overall Experience 
Rating:
5.0

Rachel was very friendly & helpful over & beyond.

janyse lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francesca Mosley  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kelly Lewis for Mary Kough  |  Overall Experience 
Rating:
5.0

Your storage is a great safe place to store supplies

Kelvin Thurmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Francesca Mosley  |  Online Move In 
Rating:
5.0

Rachel Powell is fantastic! She is always responsive, professional, friendly, and truly cares about the needs of the unit renters. She is a credit to, and a great asset of, UHaul!

Daniel FLASCO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damian Propp  |  Overall Experience 
Rating:
5.0

Rachel and Charles are great

Keelen Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nathalie johnson  |  First Impressions 
Rating:
5.0

Rachel Powell has really improved this U-Haul storage facility. I spent about 8 years here and it's in the best shape it has ever been in since she took over. Great customer service from Rachel and the staff, great storage facility. Highly recommended!

BRYAN HILL  |  Overall Experience 
Rating:
5.0

Si en algún momento tuviera q volver a alquilar los voy a volver a elegir

Osvaldo Lassalle  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darolyn Bridges  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kimberly ross  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lakesha Farris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kadmonites Landrum  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Geraldo Parra  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Serena Bell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matthew heard  |  Overall Experience 
Rating:
5.0

Very good customer service to everyone that work with me including he manager I will recommend anyone to go here thanks for the Excellent work great job teamwork make the dream work

Valentina Mandigo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Taneya Childs  |  Overall Experience 
Rating:
5.0

Best in Texas!

Stephen Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Vanessa Vurns  |  First Impressions 
Rating:
5.0

Held unit for over a decade. Friendly staff was always accommodating.

JUSTIN HINTON AND TOMMIE STALLARD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jean christian Nyati  |  Overall Experience 
Rating:
5.0

Great location, great staff. I have to say that I’m impressed with their service. I forgot To inform the office that I had moved out and left the unit with no lock; as they walked throughout the property they noticed the unit had no lock and immediately called me to confirm. Out of all the units they have to attend to, how did they notice I had removed my belongings? That’s great customer service and for that I recommend them (attention to details).

Paola Vidal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jaquan Hudson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROLYN COWLIN  |  First Impressions 
Rating:
4.0

The problems: 1st I had was when we were moving out the switch my request for a van to a 10 truck. So, when I got I was very upset. I had to rush to another location in the next city such a waste of my time and money. 2nd I went to the office during the hours and request to have access to my unit after hours. Which I was told by the man at the desk I would; because Texas heat during the day is unbearable. I explained to him that we would be move late at night into the early morning. We took one load and came back and were locked out. Wasting our time, one night of moving lost then we had to pay for another 24 hours

Sarah Weems  |  Overall Experience 
Rating:
5.0

I really appreciate Rachel her helping me out she was very friendly and patient I do recommend you

Valentina Mandigo  |  First Impressions 
Rating:
5.0

We opened our unit in 2008. Staff and facility have always been top notch. Unit was secure, well maintained and climate controlled. We stored family antiques and they look as good as they did 14 years ago. Sorry to go, but it was time! Thanks for everything!

PATRICIA SWARTZ  |  Overall Experience 
Rating:
1.0

The storage unit I reserved was not available which force me to change location!

bill milner  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY DAVIS  |  Overall Experience 
Rating:
2.0

I reserved a climate control unit a month in advance. When I arrived to move in I was told there were no unit’s available! I was not notified in advance of this?? If I would had some type of notice of no units available, I would had looked elsewhere! This is not good business practices and the on site person in charge didn’t seem to care and said it happens all the time! I Will not be using UHaul for storage in the future!

bill milner  |  First Impressions 
Rating:
5.0

Was a very professional and nice management people. I been very happy and I will recommender to any body to use them services

Pamela Bickle  |  Overall Experience 
Rating:
5.0

Very clean and very good service. I will highly recommend this Uhall . Thank you so very much.

carol cook  |  Overall Experience 
Rating:
5.0

My brother had a stroke in May and we had to move him out of his apartment. I live in Arkansas and trying to coordinate a moving company and storage facility from here was frustrating but the lady that I spoke with at this facility was very helpful and efficient when I was having trouble with the rental paperwork while the movers were on your site waiting to move in. She got the rest of the formalities done quickly and they were able to get in and move my brother’s things in. We moved everything out Sunday (July 17th) because we can’t afford to keep it stored. We brought his things back to Arkansas. We were a let to get everything but one item, his tv stand, into the Uhaul and our trucks. We apologize for having to leave it there, but we had no where to put it. We highly recommend this facility. I never met one employee face to face but we appreciate all of your help. I know I spoke to a man name Scott at one time and he was helpful. Thank you!

Trish Corder  |  Overall Experience 
Rating:
1.0

It was okay until a lady there told my daughter that I was nasty to her. That was not the case I called and spoke with a man on Saturday and was told if I got all my stuff out on Sunday he could prorate since I was only 3 days past due. The lady tried to get my daughter to pay full month so I called and was told they don't prorate and just expressed what the previous person told me.

GENERA MASON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trish Corder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Jones  |  Overall Experience 
Rating:
5.0

Had difficulty reaching facility directly.

Noah Jackson  |  Overall Experience 
Rating:
5.0

Very good experience. No issues. Rachel was excellent!

Tony Stricklin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrianne Jennings  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kristi Goldberg  |  First Impressions 
Rating:
5.0

I love the people that are running the place very intuitive and very helpful. They keep security at an all-time high.I really appreciate that it makes me feel comfortable being there and having my items stored there

Kim Wagner  |  Overall Experience 
Rating:
5.0

Nice and neat place and friendly and kind workers and Manager.

Afram Matanawui  |  First Impressions 
Rating:
5.0

Scott was so accommodating and helpful. Easy check in.

AMY CHAMPION  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Liz Bedford  |  Overall Experience 
Rating:
5.0

The manager, Rachel, was a godsend. She was extremely helpful and went above expectations to help my family and to ensure we were satisfied with our move. I highly recommend this facility and appreciate Rachel for all that she did to assist and make our move smooth and convenient. I am beyond satisfied.

Latrista Mills  |  First Impressions 
Rating:
5.0

Rachael was really sweet and helpful

Shirronda Warren  |  First Impressions 
Rating:
5.0

Rachel is amazing and her staff’s customer service was excellent. You can tell each member was well trained and supportive of each other and patrons. Very helpful and I would use their service again in the future if I need to. I am very appreciative of the help and service I received with Rachel and Uhaul on Green Oaks in Arlington.

Joshua Liedka  |  Overall Experience 
Rating:
5.0

Service was above excellent....

danny smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula Swearingen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LYDIA FEBUS  |  First Impressions 
Rating:
5.0

Very helpful team of individuals who care !

Laroy Carter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latavia Grant  |  First Impressions 
Rating:
5.0

Customer service is rare but this location didn’t lack! Very kind, informative and understanding

Kimberly Lundberg  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Homer Dickerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LINDA JOHNSON  |  Overall Experience 
Rating:
5.0

I really appreciate you guy's trough out the years and months that I've been doing business with you and I strongly would recommend your facility to any of my friends thank you guys

Ronald Johnson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ricardo Lara  |  Overall Experience 
Rating:
3.0

Had issues from the beginning. Reserved everything online and then they didn’t have anything ready when we got there. The guy told us he was only going to put a hold on the card for exactly what the uhaul was supposed to be which was $42 and change, the hold was for $100 and I’ve used uhaul a bunch of times so I know that isn’t right. Then we got a storage unit and that was a mess as well. Just over all not a good experience. The employees were super friendly but it almost seemed like they didn’t know what they were doing until we dealt with the corporate lady.

Gabriella Patterson  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JOHN WEST, SR.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS NOVEGIL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carolyn Thomas  |  Overall Experience 
Rating:
5.0

The staff are very courteous. We had a great experience! Thank you!

Jordan Brown  |  Overall Experience 
Rating:
5.0

Rachel and her team always give me AAA+++ customer service and their facilities are top notch clean. I am a very happy lifetime customer.

Robert Strom  |  First Impressions 
Rating:
5.0

No complaints.

PHILLIP MEYERS  |  Overall Experience 
Rating:
5.0

Staff are friendly and very polite it is a joy to have such service.

Ryan Benton  |  First Impressions 
Rating:
1.0

I had several issues with this storage. The cut the lock off my unit without my permission. They did not notify me they had made an error until I went to my unit and inquired why my key didn’t work. After that is when they informed me. In addition for several months they continued to call me asking If I had moved out because they had my information recorded incorrectly in the system. I do not trust this facility and would not recommend it to my friends.

Laura Greenidge  |  Overall Experience 
Rating:
5.0

Everything was well done. Helpful staff, always available. Not one complaint.

HAROLD ROSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ellen Blyden  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

anrejahnique walker  |  Overall Experience 
Rating:
5.0

The two ladies who work there are the best you have. They go beyond and above there duties. Very friendly and understanding and caring. Don't ever let them go there the reason I had a unit there. I appreciate there hard work.

BETTY SOSA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terri Hightower  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

TRINIDAD JOSE GALAVIZ-MARINAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sharon Owonifari  |  Overall Experience 
Rating:
5.0

Rachel was extremely helpful throughout this process. I’ve never rented a storage unit before and she was able to answer all my questions. I left knowing I choose the right place to keep my items safe and secure.

Claire Rowe  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Trenna Watson  |  Overall Experience 
Rating:
5.0

They made out move as stress free as possible. Kind, great customer service, clean, secure facility.

Andrew DE LOS SANTOS  |  Overall Experience 
Rating:
3.0

Very good

RUNGER LANGSTON  |  Overall Experience 
Rating:
5.0

Rachel and the staff were very friendly, professional, and accommodating.

Errol WIlson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Daniels  |  Overall Experience 
Rating:
5.0

Rachel Powell was excellent and her assistance In helping me to set up my storage unit at the Arlington facility was invaluable. Please make sure that you commend her for her customer service.

Robert DeLillo  |  First Impressions 
Rating:
5.0

It was convenient, easy to locate and get moved in to and the customer service was second to none. Would highly recommend.

Andrew DE LOS SANTOS  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HOward bLAIR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa McGill  |  Overall Experience 
Rating:
5.0

I'm not sure of the ladies names that were there on 10/8 but they were both phenomenal. They really went above and beyond.

Harley Nead  |  First Impressions 
Rating:
4.0

Had an issue upon checkin that our reserved 10x20 climate controlled unit was not available but we’re accommodated in two 10x10 units for now one of which is climate controlled.

Jim CUNNINGHAM  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SHARON M WILLIAMS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanyah Shelby  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Myeshia Toston  |  First Impressions 
Rating:
4.0

The staff are very considerate and the facilities are well maintained.

SHAKUR SHABAZZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ilianana Moreno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Stephen Garcia  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lyndya Ford  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kristopher Smith  |  First Impressions 
Rating:
5.0

Rachel is so friendly and helpful!!! She went above and beyond to help us out!!

Penny Labatzky  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Terik Keller-Walker  |  Overall Experience 
Rating:
5.0

Staff is very funny and a pleasure to work with!!!

Errol WIlson  |  First Impressions 
Rating:
5.0

New management terrific!! I highly recommend!

John Gaida  |  Overall Experience 
Rating:
5.0

Really great and helpful staff !

Keaton Houston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheikh ishaq  |  Overall Experience 
Rating:
5.0

Nice place clean and the employees very good

Salvador Pleites  |  Overall Experience 
Rating:
5.0

Karen was an angela Rachel very friendly and understandable I give Karen five stars with her pleasant personality and her quick thinking ways on how to approach costumer needs my over all experience was a 10 when it comes to taking care of the customer solution and recommendations at this U-Haul facility

yolanda mba  |  First Impressions 
Rating:
5.0

The staff was very helpful we needed to upgrade our storage size and they made it happen no questions asked.

Jamie Dvorak  |  First Impressions 
Rating:
5.0

The customer service that the GM, Rachel gave us was over and beyond what she had to do. Several issues my husband and I were struggling over she was right there to show us how we could make it work. I definitely will pass the word along to family and friends!

karen mayhew  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EMANUEL WILSON  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrae Coleman  |  Overall Experience 
Rating:
5.0

Will definitely use this place again

Eric Prentice  |  First Impressions 
Rating:
2.0

I reserved a 10x20 online at another location and they told me they did not have any available. He set me up with another facility and stated they had one. I get there they do not have one so now I am stuck paying for 2 10x10 units. I will never rent from Uhaul again once I close out the storage.

Trenna Watson  |  First Impressions 
Rating:
2.0

Facility is clean and has wide roads for big trucks. The owner, Karen, is great to work with; however, there is a weekend insite Manager that treated me very poorly to the point of yelling at me but maybe she was having a bad day. I don't know but it's not a way to treat people.

Jacob Major  |  Overall Experience 
Rating:
5.0

Nice place

Salvador Pleites  |  First Impressions 
Rating:
5.0

Everyone was friendly and courteous and extremely helpful when needed.

TONI WINEBERRY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Cate Holliday  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

miguel alarcon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Guerra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shantell Britton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

joan smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIJO VAUGHN  |  Overall Experience 
Rating:
5.0

Staff is very friendly and explained everything. Very helpful. Truck and storage was very clean and maintained.

WANDA WILLIAMS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chatney Bellamy  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LENEA BARNES  |  Overall Experience 
Rating:
5.0

The manager is the nicest person I have ever rented from. She was very efficient and helped me get my sick neighbors stuff in a suitable unit and really cares about her customers. She is a asset to U Haul! I give her 20 Stars !

Tammy Benefield  |  First Impressions 
Rating:
5.0

Rachel did a great job and was very professional.

Jon Lopez  |  Overall Experience 
Rating:
4.0

Staff was friendly and helpful

SHARON M WILLIAMS  |  First Impressions 
Rating:
5.0

Thanks for everything

Anthony Felix  |  Overall Experience 
Rating:
5.0

Gloria was awesome! Great asset to the company!

LAURA WOLEBEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denis Jauregui Silva  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denis Jauregui Silva  |  First Impressions 
Rating:
3.0

Lost my original reservation. Finally got it solved.

joan smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

yvonne jones  |  Overall Experience 
Rating:
3.0

Had an issue getting to my unit because other Tennant where blocking the driveway after hours and they didn’t move

Lina Suarez Alas  |  First Impressions 
Rating:
5.0

The staff is very friendly and helpful.

Ricky Beard  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

TRINIDAD JOSE GALAVIZ-MARINAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hunter Batkins  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amber Jackson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stella Reuben  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Stephanie Taylor  |  First Impressions 
Rating:
5.0

She was very nice & helpful

Electra Roberts  |  First Impressions 
Rating:
5.0

Rachel was very nice she had the answer to every one of my questions was helpful when I went from a 5+10 to a 10/20 unit she made the transition very easy an painless every time I have to 0

Rafael Velasquez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jon Lopez  |  First Impressions 
Rating:
5.0

Really nice

Terry Hansford  |  First Impressions 
Rating:
5.0

Rachel and the other lady were very nice.

Lori Henegar  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

teresita mutis  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

De Nia Harris  |  Online Move In 
Rating:
5.0

Miss Rachel was very knowledgeable and friendly and gave me the best customer service ever I give her a + 100

Vanessa Cotton  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Erwin Pape  |  First Impressions 
Rating:
5.0

None

PAUL LIPSCOMB  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Hands  |  First Impressions 
Rating:
3.0

It’s only average because I feel that some type of parcel refund showed be given when you don’t pay for the whole month. Thank you

Octavia Frazier  |  Overall Experience 
Rating:
1.0

Hello, my name is Andre Allen 248-795-4243 and myself and Keith Boyd are very upset about our experience. I was rented a box that already had a personal lock on it after having movers and everything show up to the storage that was also rented to me. I have had to take off work only to go to the office and be stormed out on and profanity used by Rachel the office manager. I am highly offended and seeking next steps!

Keith Boyd  |  First Impressions 
Rating:
5.0

Karen was very professional and a very pleasant personality

Sylvia Kirk  |  First Impressions 
Rating:
5.0

Rachel was so amazing, helpful and sweet!!

VAnessa Torres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Esquivel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ebony Smith  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miriam Rodriguez Martinez  |  Overall Experience 
Rating:
5.0

Everyone was VERY nice & helpful. They all went out of their way to help me feel comfortable & welcomed. I appreciated them so much

janyse lee  |  Overall Experience 
Rating:
5.0

Moving from the country to the city was real stressful on me but U-Haul made it very easy and convenient to move and store my belongings

DELROSE LOUISA APO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda tieuel  |  First Impressions 
Rating:
5.0

After everything I've been going through due to the winter Sara & her crew were EXTREMELY nice, patient & helpful. Something I wasn't expecting at all. Thank you SO MUCH

janyse lee  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DAWN TURNER  |  Overall Experience 
Rating:
5.0

The ladies were very knowledgeable and helpful.

Michael rhonda Satterfield  |  First Impressions 
Rating:
5.0

The staff was very helpful and nice.

Chablis Enochs  |  Overall Experience 
Rating:
5.0

The manager is excellent and super helpful and informative

Kim Wagner  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Pagan Huertas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charity Cowan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anthony Felix  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Peter Butterfield  |  Overall Experience 
Rating:
5.0

The Gibbs Family are going to miss Mr. & Mrs. Warren. They are great people to work with and I've enjoyed getting to know them for over 2+years. Valerie Gibbs

Valerie Gibbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Natlie Wilbert  |  First Impressions 
Rating:
5.0

Great jib keep up this amazing job y’all do I was very pleased

Sonja Osborne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

alexander jones  |  Overall Experience 
Rating:
5.0

Rachel has taken over as the manager of this location and it looks fantastic! All of the lighting on the campus has been upgraded and it's the brightest it has been in my 6 years of renting a storage unit there. Really bright and safe! And Sara does an excellent job at the front desk, helping me transfer from a 10x20 unit to a 10x10 unit to save a bit of money. She was kind enough to give me a lock, and we moved everything that evening, completing the project. Rachel was still on the premises at 8 PM (after closing hours) and processed the closeout of my old storage unit. Rachel and Sara - great folks!

BRYAN HILL  |  First Impressions 
Rating:
5.0

The staff and entire team were always so helpful. Thank you for your kindness during trying times.

Jackie Ludwig-Burford  |  Overall Experience 
Rating:
5.0

Very nice and overall good place

Angela Green-Davis  |  First Impressions 
Rating:
5.0

Rachel gave me outstanding service! She was genuinely concerned about UHAUL/company customer service and went the EXTRA MILE! She gets an A+++! Thanks, Rachel!

Patricia Evans  |  Overall Experience 
Rating:
5.0

My local Uhaul is awesome!

Andrew Joyce  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristin Scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Menique Madison  |  Overall Experience 
Rating:
5.0

Very clean and nice place and staff always helpful

CYNTHIA NICHOLS  |  First Impressions 
Rating:
5.0

Everything is going well so far. The process has been easy. The site staff are friendly.

Patrick Grattan  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Bronshay Cook  |  Overall Experience 
Rating:
5.0

Very friendly, helpful and clean at all times.

Julie Hillstrom  |  Overall Experience 
Rating:
4.0

Very clean and very professional!

Asiah Blunt-Wardlaw  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hattie Hester  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kara Bruskas  |  Overall Experience 
Rating:
4.0

Other than a rusty, rat sized hole in the back of my unit, it’s all good.

Dorothy Breedlove  |  Overall Experience 
Rating:
4.0

Mr. Warren was very attentive even though this office is small and super busy he made sure every customer was acknowledged and felt comfortable while they waited. And he is quite funny. 😊

Asiah Blunt-Wardlaw  |  First Impressions 
Rating:
5.0

The staffs were very knowledgeable and very helpful.

ISHOR DHAKAL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dorothy Breedlove  |  First Impressions 
Rating:
5.0

Nice people, easy process.

Brenda Koon  |  Overall Experience 
Rating:
5.0

Everyone was really nice and helpful

Karla Nelson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

matthew taylor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Hejny  |  First Impressions 
Rating:
5.0

Great experience

Chris Hawkins  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda and Gunnar Koon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica Reyes  |  Overall Experience 
Rating:
5.0

I never have problems at this location thanks for all your help

Monica Hilliard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jane Johnston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica Reyes  |  First Impressions 
Rating:
5.0

Staff very friendly. Understanding and very polite. Manager very helpful! Thank you very much for all your help.

Maria Martinez  |  Overall Experience 
Rating:
1.0

Unit was broken into, it was several months prior to me finding out about it. The way I did was by me visiting my unit and the key wouldn't open the lock.

DEREK MOORE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

INSALA LTD  |  Overall Experience 
Rating:
5.0

Warren and Linda Walter (on site managers) were excellent "hosts". They were helpful, knowledgeable, and accommodating. They led the charge for keeping the property clean and well maintained. They stayed on top of all security. The vehicles we rented were spotless. I think their demeanor led to a very well run operation. I can't say enough about them. We really appreciated the attention given to the property and always felt our goods were secure.

SUSAN WITTMACK  |  Overall Experience 
Rating:
5.0

I have used this facility for many years now and have not had any issues. I have been very pleased!

GORDON LOCKHART  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gwen Mulinax  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

uemika johnson  |  First Impressions 
Rating:
5.0

The staff was very helpful.

matthew taylor  |  First Impressions 
Rating:
5.0

Always friendly and helpful at this site !

Stacy Rose  |  Online Move In 
Rating:
4.0

none

Jerry Browning  |  Overall Experience 
Rating:
4.0

Well, just overall my experience with this U-haul facility was great, easy access, clean and well maintained, and friendly, knowledgeable staff. Thanks and God bless!

Earl Barbee  |  Overall Experience 
Rating:
4.0

Great customer service

DOUGLAS SCOTT  |  First Impressions 
Rating:
5.0

Great service

Sheryl Wright  |  First Impressions 
Rating:
4.0

Great service!

Tracy Hodo  |  Overall Experience 
Rating:
5.0

Linda and Warren Walter were always very polite and helpful. They always asked if we needed anything and if they could help in anyway. U-Haul runs a really good company and I have never had problems

Bill Barbee  |  Overall Experience 
Rating:
5.0

u-haul knows how to do it. best ever

William Emery  |  Overall Experience 
Rating:
5.0

Great service with an awesome sense of humor!

Cynthia Teasley  |  First Impressions 
Rating:
5.0

Mrs. Walters has an amazing spirit and excellent customer service. She was so very helpful and uplifting. I was really having a hard dealing with my mom only having four weeks to live.

Falonda Woods  |  First Impressions 
Rating:
5.0

The staff was friendly

Pamela Henderson  |  Overall Experience 
Rating:
5.0

Thank you!

Patrick Gill  |  Overall Experience 
Rating:
5.0

Keep up the great job!!

Danielle Bednarski  |  First Impressions 
Rating:
5.0

Very caring and helpful business owners.

jaime beltran  |  First Impressions 
Rating:
5.0

The only issue I have is that you don't pro-rate. I had to pay for a full month even though I was moving out 2 weeks before my month was up.

Clara Traylor  |  Overall Experience 
Rating:
3.0

No comments

MARY DISNEY  |  Overall Experience 
Rating:
5.0

I left primarily because of the rising costs of renting the space.

William Terry  |  Overall Experience 
Rating:
1.0

The lady was upset I camein at 6:45pm, due to an emergency situation I had to evacuate my apartment quickly and she did not make the process easy.

Jazzlyn Davis  |  First Impressions 
Rating:
5.0

Excellent customer service and clean property.

MYRNA GONZALEZ  |  Overall Experience 
Rating:
5.0

It was a wonderful experience using this facility. The staff are very friendly, personable, and helpful. I felt certain my items in storage would be secure based on their knowledge and professionalism

Kim Salas  |  Overall Experience 
Rating:
5.0

The gentleman was friendly ,knowledgeable and very helpful in my getting my storage unit.

Earl Barbee  |  First Impressions 
Rating:
5.0

They where very nice to me

Niketa Johnson  |  First Impressions 
Rating:
1.0

Gate card didn’t work because computers were broken. I was stuck with a truck full of stuff at 10pm and had to work at 5am. No one came to let me in, office was closed. Bad experience, save your time

Chavon Mitchell  |  First Impressions 
Rating:
5.0

Thank you :) It was the best Sevice & Kindness I have had :) I am looking forward to renting from you & have already spread how great my experience was thank you Warren :) Jeannie Bower

Jeannie Bowers  |  First Impressions 
Rating:
5.0

Susan at the front desk was extremely helpful, professional and courteous - Customer first mindset!

Rene Anirudhan  |  First Impressions 
Rating:
5.0

Warren was/is the nicest gentleman encountered in U-haul experience.extremely polite, personable,knew what he was talking about,made everything a breeze.rarely find people like that anymore.

keila wangen  |  First Impressions 
Rating:
5.0

Warren and Linda are amazing ... they are very understanding, very helpful, patient, and kind. I would definitely recommend this facility

Maria Drane  |  Overall Experience 
Rating:
4.0

The gentleman there was/is very friendly and reasonable. In all I had no problem at this place. They are very good at getting notices and warning out to you.

ANGELA JUNIOR  |  Overall Experience 
Rating:
5.0

Warren and Lynda were very accommodating, helpful and friendly especially during a personal emergency. Actually hated to leave.

WAYNE SMITH  |  Overall Experience 
Rating:
4.0

Good service

Andrew Elliott  |  First Impressions 
Rating:
5.0

Very good facility and service.

Eduardo Riojas  |  Overall Experience 
Rating:
5.0

Staff was great

David Bell  |  Overall Experience 
Rating:
5.0

I had a great experience... 1st I think it was Latoya who took my call and she was great...and then when I got to the location Wayne was extra helpful the green oaks and Collins location in Arlington

Rainer Hinds  |  First Impressions 
Rating:
5.0

Staff is fantastic

Jon Abramczyk  |  Overall Experience 
Rating:
4.0

It would be more convenient if they opened at 7am on Sunday

Devon Moubry  |  Overall Experience 
Rating:
5.0

This place is great! Would recommend 100%

Maria Luginsland Martin Olivares  |  Overall Experience 
Rating:
5.0

Great staff. Very helpful.

Adam Reynoso  |  Overall Experience 
Rating:
3.0

The morning staff was friendly and courtybut if I had a question or problem later in the day they seemed to be too busy to take care of it.

Rich Brownell  |  Overall Experience 
Rating:
5.0

Thank you for allowing me to utilize your facility, I will tell others of your professional service and how convenient it has been for me. Thanks Gwendolyn Rachal

GWENDOLYN RACHAL-YATES  |  Overall Experience 
Rating:
5.0

Fast and efficient.

Jalanda Priester  |  Overall Experience 
Rating:
1.0

Rude staff unhelpful

LUIS WEST  |  Overall Experience 
Rating:
3.0

The staff was not always friendly, but was helpful. Mr. Walter was always kind the other staff not so much.

CRYSTAL STEWART  |  Overall Experience 
Rating:
5.0

Great Staff... nice and clean place

Jimmy Hamilton  |  Overall Experience 
Rating:
4.0

I liked everything, except the price - way too expensive for me. I can use that money for other essentials.

STEVEN NEWHOUSE  |  Overall Experience 
Rating:
4.0

Good facility

MATT MANCUSO  |  Overall Experience 
Rating:
4.0

Thank you.

Leah Box  |  Overall Experience 
Rating:
5.0

You HAVE to buy their lock per their insurance policies, which is annoying and seems like a gimmick to make them more money...

Gayle Lively  |  Overall Experience 
Rating:
4.0

Thanks!

Kevin Kimberlin  |  Overall Experience 
Rating:
5.0

.

Tracy Seiden  |  Overall Experience 
Rating:
5.0

The staff was very friendly and helpful.I definitely recommend renting a truck or storage from this Uhaul location.

Khalid Holleman  |  Overall Experience 
Rating:
5.0

Very nice customer service.

Julie Agoussi  |  Overall Experience 
Rating:
5.0

Very good experience the staff made everything so easy!

Rose Barner  |  Overall Experience 
Rating:
5.0

I’ve used this facility a number of times and was always very happy with the service and the quality and the whole experience thank you!

John Gaida  |  Overall Experience 
No reviews have been submitted for this location.

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