Customer Reviews for U-Haul Moving & Storage at Appleton Ave

3,850 reviews

7677 W Appleton Ave   Milwaukee, WI 53222
(@ 76th St)

(414) 438-1493

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(414) 438-1493

7677 W Appleton Ave
Milwaukee, WI 53222
(@ 76th St)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Cliff Johnson 
Rating:
5.0

Customer did not leave a comment.

chardae tatum 
Rating:
5.0

Customer did not leave a comment.

THOMAS PENISTER 
Rating:
5.0

Customer did not leave a comment.

Lisa Schaefer 
Rating:
5.0

Just keep doing what you do.

Diane Joshua 
Rating:
1.0

This facility was my worst Uhaul storage experience. On move-out I had to pay for an extra cargo can rental because the gate was NOT functional until ~ 5 pm on 3/24/24. On 11 different storage access days, I had difficulty gaining timely access to my unit. Sometimes not at all, sometimes it took excess of 30 minutes. Eventual access required multiple attempts, driving in and out of gate to trouble shoot door access error telling me I wasn’t checked in. This facility also had NO gate remote openers available, so this required exiting and re-entering my vehicle in snowy, cold Wisconsin weather. I moved out of this facility and into a different storage facility. An attempt to have the site manager proactively trouble shoot this KNOWN inconvenience and possibly compensate me for the same, lead to him being rude and disrespectful with me, the customer, on the phone. I will recommend Uhaul to someone; But DEFINITELY NOT this 76th & Appleton location.

therease thompson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tamra gilliland 
Rating:
5.0

Great service

SAMUEL KELLER 
Rating:
4.0

Customer did not leave a comment.

Alexis Puyleart 
Rating:
5.0

Keep up the great work on 76th and Appleton thanks Joe for everything and your great customer service

william mitchell 
Rating:
5.0

Customer did not leave a comment.

LARRY MOORE 
Rating:
5.0

Customer did not leave a comment.

MARCUS GARNER 
Rating:
5.0

The cargo van smelled really bad - it had a wet dog funky smell. The interior was clean but it really stunk. The staff and service were GREAT at this location.

Daniel Krueger 
Rating:
4.0

The after hours check-in was a bit complicated and confusing. That could go a little smoother. The website is not really clear on the instructions

Sylvia Foxx 
Rating:
5.0

Customer did not leave a comment.

Lashonda Harris 
Rating:
5.0

Very nice. Quick and easy experience.

Jenae Randolph 
Rating:
5.0

The U-Haul location at 7677 W Appleton Ave Milwaukee WI 53222 was more than helpful in renting the truck I needed for my move. They were fast and efficient with the process of my rental truck. I highly recommend using this location for all U-Haul rentals to future and regular customers.

DEVONTE BONDS 
Rating:
4.0

Customer did not leave a comment.

ORETHA BROWN 
Rating:
4.0

Customer did not leave a comment.

LINDA ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

l c 
Rating:
5.0

Customer did not leave a comment.

soraayah carter 
Rating:
4.0

Customer did not leave a comment.

Yolanda Smith 
Rating:
4.0

Customer did not leave a comment.

Peter Truttschel 
Rating:
5.0

Customer did not leave a comment.

Tamiko Holmes 
Rating:
5.0

Customer did not leave a comment.

phil sims 
Rating:
5.0

You awesome

ESTHER WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

Bernitha Gildart 
Rating:
5.0

Customer did not leave a comment.

miyunique washington 
Rating:
3.0

Customer did not leave a comment.

Rebecca Adams  |  Overall Experience 
Rating:
4.0

The assistant manager fixed my issues immediately and provided awesome customer service. I was extremely satisfied

Robin Ware 
Rating:
3.0

Customer did not leave a comment.

morgana mathew 
Rating:
4.0

Customer did not leave a comment.

RASHID ALI 
Rating:
5.0

Very lovely crew

Lashonda Reedy 
Rating:
5.0

Customer did not leave a comment.

MARC BARUTI 
Rating:
5.0

Satisfied, when I needed assistance someone was there. Thanks

Georgia Phillips 
Rating:
5.0

Customer did not leave a comment.

lyniyah wilder 
Rating:
3.0

Customer did not leave a comment.

Serena Simmons 
Rating:
5.0

All was great, from first call, to easy scheduling, to rapid check-out, to rapid check-in!

Russell Watson 
Rating:
3.0

A/C inoperable, the roller door need to be inspected and greased with PB blaster due to the rust. Suspension felt like it needed some work while driving. The truck pulled to the right.

Shonekqa Green 
Rating:
4.0

Customer did not leave a comment.

Paul Davis 
Rating:
2.0

I haven’t received my refund yet

Trina Barksdale 
Rating:
4.0

Customer did not leave a comment.

jessica massey 
Rating:
4.0

Customer did not leave a comment.

COURTNEY MAYS 
Rating:
4.0

I have no complaints actually. The U Haul Tire Pressure light was on regarding air pressure. That should be done by the staff, not the customer.

wandala calhoun 
Rating:
5.0

The customer service was good and the lady at the desk was able to get me a truck right away, even though my reservation was for the next day. I don't remember her name, but I really appreciate her for helping me. Thank you!

China Johnson 
Rating:
5.0

Customer did not leave a comment.

Greory Revson 
Rating:
5.0

Staff was very friendly and initially helpful, Michael Scott was great, so was the other gentleman working 2/20/24. I wasn't thrilled with the trailer because there was so much dirt and sand stuck in the front slides for the straps and they were terribly greasy and oily, made getting them positioned properly a pain because I had to chip out the rail junk. Was also disappointed that my 7 to 5 pin adapter was lost in the 20 mile drive. Mr. Scott hooked it all up to my truck and must not have pushed it in far enough to lock it and it fell off in the drive and was lost. The guys were great, the equipment worked ok but the overall was somewhat disappointing. Mr. Scott should have offered to replace my adapter that he didn't secure.

mike frost 
Rating:
5.0

Friendly people to talk with. Things was good

james grandy 
Rating:
5.0

Customer did not leave a comment.

Kadeejah Johnson 
Rating:
5.0

Customer did not leave a comment.

Letha Mcafee 
Rating:
5.0

Joe and Tony were very helpful. I always get in and out. The only concern is for the person checking vehicles is to mark the gas hand on the correct notch. It my job to make sure the paper and the gas hand in the truck matches but it’s not my job to make sure the truck is marked correctly before setting it up for rental. It can be a little time consuming when trying to make the corrections.

Kimberly Ramsey 
Rating:
4.0

Customer did not leave a comment.

Lori Smith 
Rating:
5.0

Great location!

Erica Wilson 
Rating:
5.0

The staff was excellent and very customer focused.

Darryl Winston 
Rating:
4.0

If someone is not sure of the size, ask if they would like a walk through first.

BARBARA MOSS 
Rating:
5.0

Customer did not leave a comment.

STEVEN THOMAS 
Rating:
4.0

Busy location but everyone was helpful and cheery had great attitudes.

Martina Santana 
Rating:
5.0

Nothing for me

KAREN JACKSON 
Rating:
1.0

I had to leave furniture because of mice dropping.

erick lawson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Agee 
Rating:
5.0

Customer did not leave a comment.

patrick neal 
Rating:
4.0

The one rental I used had the engine light on and another light was on but other than that everything went fine it's still drove good didn't give us no problems but I was worried about the engine light

cherokee smith 
Rating:
5.0

Customer did not leave a comment.

donnell taylor 
Rating:
5.0

Got the truck and had to put gas in it. Seems to me as huge as U-Haul is they would have gas pumps at their stores. Also the way they ask these questions is to assure they get good reviews. WHAT I DON'T APPRECIATE IS THEY TAKE THE SECURITY DEPOSIT FROM YOU RIGHT AWAY, BUT IT TAKES THEM 3-10 BUSINESS DAYS TO RETURN THE MONEY TO OUR CARDS. WHAT THEY SHOULD DO IS PUT THE MONEY ON HOLD UNTIL WE RETURN THE VEHICLE and WHEN IT (VEHICLE RENTED) CLEARS INSPECTION THEY RELEASE THE MONEY RIGHT BACK TO OUR ACCOUNTS IMMEDIATELY. THEY DON'T WAIT 3-10 BUSINESS DAYS TO GET THE MONEY, WHY SHOULD I HAVE TO WAIT THAT LONG FOR IT TO BE RETURNED?!!?

Cheryl Grant 
Rating:
3.0

Customer did not leave a comment.

Carmen Grady 
Rating:
5.0

During winter tell people they need to bring snow brush scraper cause not in truck.

mary helmle 
Rating:
5.0

N/A. They were very helpful and accommodating! Sam was quick and efficient and did a great job!!!

Robert Tolle 
Rating:
3.0

Exterior the windows should’ve been defrosted as a courtesy to the customer. Interior was nasty and unkempt.

Brigette Johnson 
Rating:
4.0

Customer did not leave a comment.

THOMAS PRESCOTT 
Rating:
5.0

Customer did not leave a comment.

Donte Walker-Hendree 
Rating:
5.0

Customer did not leave a comment.

micheal staten 
Rating:
5.0

Customer did not leave a comment.

William Lutzen 
Rating:
5.0

Give bonuses for such Courteous staff members on Appelton . 😊

rena west 
Rating:
5.0

Do for them what you've done for me great service, employees were exceptionally kind pass it on.

THOMAS PRESCOTT 
Rating:
5.0

Customer did not leave a comment.

ZEMON HAYES  |  First Impressions 
Rating:
5.0

Keep up the good work!!! You're doing Great

Lashonda Harris 
Rating:
4.0

Just to recommend a little something for each storage if you get some tomcat poison and put in there or have the people that’s leasing the storage to buy some and put it in there before they put their furniture in there It will keep rotten out of the storage. Thank you. Have a wonderful day.

jacquelyn burrell  |  Overall Experience 
Rating:
4.0

Your staff was very helpful. Knowledgeable had a good experience.

LARRY MOORE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kesha walker  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Joshua Ampe 
Rating:
5.0

Customer did not leave a comment.

Arisai Melendez Berrios 
Rating:
2.0

Headlights were dangerously dim. Bad exhaust leak or sticky llifter

William Morales 
Rating:
4.0

Customer did not leave a comment.

Theresa Anthony 
Rating:
5.0

Customer did not leave a comment.

joshua cotton 
Rating:
5.0

Customer did not leave a comment.

Wanda Booker 
Rating:
5.0

Van was very helpful today and got me out of there quick. I appreciates his customer service; he’s very patient.

Kimberly Ramsey 
Rating:
1.0

When I came to rent my truck, my truck was all the way on E and I asked for another truck and they said I had to take the one that they gave me and that I had to put gas back in it or I will be charged for it, and the trucks are already supposed to be at a certain mileage They are very unprofessional. They need new management.

latoya ashford 
Rating:
5.0

Customer did not leave a comment.

Alicia Harris 
Rating:
5.0

The gentlemen that assisted me today was very pleasant and respectful. He helped me understand everything I needed to know !

Kamerin Carter 
Rating:
4.0

They still need to make more room for entrance, I couldn't get into the lot because other customers would block the entrance, also too many uhaul trucks blocking the gate entrance to the storage units. I was blocked twice, wasting about 25 minutes for customers to move and get access to the gate due to customer car/truck blockage! Other than that customer service great! I appreciated their help!

MELISSA HARRIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

vivee rimmer 
Rating:
5.0

Customer did not leave a comment.

Tony Starks 
Rating:
4.0

Customer did not leave a comment.

Chaqeta Fisher 
Rating:
5.0

Great work is being concerned, thanks guys

darryl ward 
Rating:
3.0

I was told that my truck rental was for 24 hours however, I was charged $20 over for a five hour rental

Brigette Johnson 
Rating:
5.0

Customer did not leave a comment.

cassandra flowers 
Rating:
5.0

Customer did not leave a comment.

darrell lane 
Rating:
4.0

Customer did not leave a comment.

Veronica Ardd 
Rating:
5.0

nothing i always come to this location never had any problems or issues

Nickey Lieblein 
Rating:
5.0

Customer did not leave a comment.

Janie Marlow 
Rating:
5.0

The guy who attended to me was very nice.

adebowale adeleke 
Rating:
5.0

Great customer service and great customer support. I would recommend this location.

Kimberly Ramsey 
Rating:
3.0

Customer did not leave a comment.

Shaquila Thomas 
Rating:
5.0

The U-haul I got had an unpleasant smell. Maybe add some kind of odor remover next time? Other then that, extremely positive.

Jhong Lao 
Rating:
5.0

I appreciate UHaul. They are always expressing the warmest of hospitality, they care about how they serve the customer's they will always keep me coming back, because they care.

Ramona Mitchell 
Rating:
5.0

Nothing you all are always on time with Great customer support

charkila harrison 
Rating:
5.0

Customer did not leave a comment.

Kewon WHITMORE 
Rating:
5.0

Customer did not leave a comment.

antonio vaughns 
Rating:
5.0

Customer did not leave a comment.

Ernest Flowers  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Lorenzo Reed  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JONATHAN PERRY  |  First Impressions 
Rating:
1.0

10/10 would not recommend

Jasmine Lee  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amanda Boddie  |  Overall Experience 
Rating:
5.0

I will look forward to moving some boxes 📦 in on Monday 8/7/ 23 o.k. I'II see ya then o.k.

ramona mitchell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patrice Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chastity Adams  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Mary Foreman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERRY CARSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARSHALL NEWBLE  |  Overall Experience 
Rating:
4.0

Helpful

Donnell Luckie  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Walter Mcmurry  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRIAN CLARK  |  Overall Experience 
Rating:
1.0

Rats got in my leather couch it was rat feces, and urine on the inside of my couch. And there were nothing that you guys did about it. I lost my couch to rats!

Chantelle Croson  |  Overall Experience 
Rating:
5.0

Staff was very friendly and very helpful

AMANDA ELLIS  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Raynejakell Tulloch  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raynejakell Tulloch  |  First Impressions 
Rating:
5.0

Joe was welcoming, also professional and will be missed. Thank you U- Haul ! Thank you Joe !

Shanika Hobbs  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Bellinger  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JANIKA BARNES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael McKennis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samuel Davis  |  First Impressions 
Rating:
5.0

The experience was great & the service was always exceptional

BERNADINE COSEY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LUCY DAVIS  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

jeffery haywood  |  First Impressions 
Rating:
5.0

Joe (supervisor) was the best.y only suggest is getting better ways to eliminate the rats

KENNETTA BANYARD  |  Overall Experience 
Rating:
5.0

The management and shaff in my opinion on Appleton in Milwaukee is the best in the city of Milwaukee. Very helpful and caring at all times, yes indeed I highly Recommen family and friends! The manager runs a very professional business for the community.

Gerald Baldwin  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria abdalla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Harris  |  Overall Experience 
Rating:
5.0

Love this location

tawana lynch  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Holt  |  First Impressions 
Rating:
5.0

Nice and polite

Stephanie Bender  |  Overall Experience 
Rating:
5.0

The staff are so friendly. They understand the stress of moving, so they go out of there way to make your storage experience easy.

Candi McDowell  |  Overall Experience 
Rating:
5.0

Joe was very helpful, and professional. Always on-site and ready to assist myself, and other customers with Uhaul products, and concerns.

Drapondra Flagg  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evan Burton  |  Overall Experience 
Rating:
5.0

The manager of the facility he was really great with working with me

SHEILA PRICE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evan Burton  |  First Impressions 
Rating:
2.0

Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's that

Angela Drake  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stanley mangum  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chantell Lee  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARLOTTE SCOTT  |  Overall Experience 
Rating:
5.0

Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.

Danny Fayne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DELORES NEAL  |  Overall Experience 
Rating:
5.0

The young lady was very helpful & respectfully

Kathryn Grant  |  First Impressions 
Rating:
5.0

Mr Joe and staff were respectful and courageous at all times..

STEPHANIE BENDER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mattie Lee  |  Overall Experience 
Rating:
5.0

The manager Joseph is very helpful and professional.

BRANDON HARRIS  |  Overall Experience 
Rating:
3.0

Hours are not convenient

TYSON RANDOLPH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mechelle Autman  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Freda Denson  |  Overall Experience 
Rating:
3.0

Staff was always friendly and helpful on the phone or walk-in

Lillie Dorsey  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert Barnes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Calandra Houston  |  Overall Experience 
Rating:
3.0

Very nice

barbra newberry  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Brenda Langston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAKESHA WARD  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

AQUILUS MARSHALL  |  First Impressions 
Rating:
5.0

Thank you

Valequez Livingston  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mattie Lee  |  First Impressions 
Rating:
5.0

There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.

Tyrone Bates  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

precious kearney  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Tiesha Jordan  |  Overall Experience 
Rating:
5.0

Joseph Lindl was very helpful and knowledgeable with the move in!!!

MAKURRA WAKEFIELD  |  First Impressions 
Rating:
5.0

The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should change

ROCHELLE PARKER  |  Overall Experience 
Rating:
1.0

I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.

Dawn Brooks  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

La Monte Harris  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ernest Flowers  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lillie Dorsey  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Dawn Brooks  |  First Impressions 
Rating:
4.0

Only con, storage is a little expensive.

Maria abdalla  |  First Impressions 
Rating:
5.0

Everyone was nice polite and respectful and friendly

STEPHANIE BENDER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brittnee Cooper  |  Overall Experience 
Rating:
5.0

The two gentlemen, Samuel and I forgot the other man’s name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.

Mechelle Autman  |  First Impressions 
Rating:
4.0

Price a little high...

alice kincaid  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gladys Berry  |  Overall Experience 
Rating:
5.0

Very good and well use again if I have too

Shundra Jones  |  Overall Experience 
Rating:
5.0

Great job.

Diamond McFarland  |  First Impressions 
Rating:
5.0

No complaints love the service and i would recommend to friends and family

PEDRO RIVERA ORTIZ  |  Overall Experience 
Rating:
5.0

Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore

Antay Moore  |  Overall Experience 
Rating:
5.0

The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question

SHERVILLE PARKER  |  Overall Experience 
Rating:
5.0

No problems at all Staff friendly and knowledgeable

barbra newberry  |  First Impressions 
Rating:
4.0

Uhaul online service is the way to go!!

Theresa Brown  |  First Impressions 
Rating:
5.0

The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .

Asia Wilks  |  Overall Experience 
Rating:
5.0

The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star

Nicaeli Hernandez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Vivian Hughey  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa Glenn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jasmine Mcneal  |  Overall Experience 
Rating:
5.0

Thank you so much for helping me with my move you are greatly appreciated.

Denise Stewart  |  Overall Experience 
Rating:
5.0

Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!

Davon Moore  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Virgil  |  First Impressions 
Rating:
5.0

The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.

Denise Moffitt  |  First Impressions 
Rating:
5.0

I was very satisfied with customer service property and convenience

Glenda Dotson  |  Overall Experience 
Rating:
5.0

Very good service

Leonard Moye  |  Overall Experience 
Rating:
4.0

Good customer service

Tiffany Jones  |  First Impressions 
Rating:
5.0

I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.

Gladys Berry  |  First Impressions 
Rating:
5.0

Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.

Kathleen Franke  |  Overall Experience 
Rating:
5.0

Great service the morning manager team was awesome

regina hardman  |  Overall Experience 
Rating:
5.0

They where very helpful

Sheena Ellis  |  First Impressions 
Rating:
5.0

Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job

regina hardman  |  First Impressions 
Rating:
5.0

Very friendly and nice overall excellent

STEPHANIE HENRY  |  Overall Experience 
Rating:
5.0

Good job

Ashley Becht  |  Overall Experience 
Rating:
2.0

They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!

sharrieff pope  |  Overall Experience 
Rating:
3.0

Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.

Marika McGhee  |  Overall Experience 
Rating:
5.0

Both ladies were very helpful and professional to talk with

Senethea Turner  |  First Impressions 
Rating:
5.0

The manager was very understanding and helpful i loved my experience

IESHA MORGAN  |  First Impressions 
Rating:
5.0

I would use the u-haul again.

Tanya Endisch  |  Overall Experience 
Rating:
4.0

I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.

Damon James  |  Overall Experience 
Rating:
3.0

The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.

Tia JETER  |  Overall Experience 
Rating:
1.0

I was charged for an appliance dolly and was given a utility dolly.

natasha walker  |  Reservation 
Rating:
1.0

Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.

Feryl Woods  |  Reservation 
Rating:
2.0

My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.

Peter Christensen  |  Overall Experience 
Rating:
3.0

I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.

Lisa Grant  |  Reservation 
Rating:
5.0

continue to keep up the awesome customer service my experience was wonderful I was served with a smile

Doris Mcdonald  |  Overall Experience 
Rating:
5.0

My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.

MONICA LANDRUM  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

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