Comentarios del cliente para Two Trails Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Two Trails Storage

Grado total:

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Christopher B. en

Grado:

Make it easier to obtain the truck! And include the extras that people pay for.

Peter B. en

Grado:

the company rented out the truck I reserved and I only knew because I called the day before with a question. then I was forced to get another truck from a different location over an hour away from me! then when I wanted to drop it off, the drop off location that was chosen BY THEM was closed or full so they tried to again make me drop it off at a location that was an hour away from me. to top it off the compensation they gave.... $50 off my $700 trip and 11 extra miles !!! WORST EXPERIENCE EVER!!

Levi B. en

Grado:

This isn’t a full service location, a little rundown. Nice people though.

Bruce L. en

Grado:

They also helped us find additional storage space when we ran out of space. It was a pleasure dealing with them.

jeff N. en

Grado:

El cliente no dejó un comentario.

Cheryl M. en

Grado:

El cliente no dejó un comentario.

Doug H. en

Grado:

El cliente no dejó un comentario.

Barbara C. en

Grado:

Process was seamless

Edward P. en

Grado:

El cliente no dejó un comentario.

joan D. en

Grado:

El cliente no dejó un comentario.

Yvonne J. en

Grado:

El cliente no dejó un comentario.

Kendall N. en

Grado:

The pickup site is a recycling center. It reeks of stale beer and is filthy. The blankets I picked up stunk as well. The guy who checked me in had me type the information into his computer, as he couldn’t do it.

Deanna E. en

Grado:

Have the owner clean up his property. Stan was polite and quick and helpful. Just the location makes you wonder what the service will be like and what condition the equipment will be that you're renting.

James M. en

Grado:

El cliente no dejó un comentario.

Joanne T. en

Grado:

El cliente no dejó un comentario.

Brady C. en

Grado:

When I picked up the trailer the guy smelled like Marijuana it was disgusting, he was clearly high as a kite, he didn't know how to properly enter things in the computer , he had to do it 3 times. Then When i was leaving he didn't put up the leg at the tongue, when i drove over a bump it scraped the road. Luckily I wasn't going very fast. And definitely lucky it didn't damage the trailer or my truck. I won't ever rent any thing from there again.

Frederic B. en

Grado:

El cliente no dejó un comentario.

MARTIN G. en

Grado:

El cliente no dejó un comentario.

Josh P. en

Grado:

I’m pretty upset with my uhaul experience. I reserved the biggest truck available a week in advanced as well as a dolly and appliance dolly. When I got there there was only a 15 foot truck and no Dolly’s. I ended up needing to do 5 trips when one in the big truck would have been enough. I wasted a lot of time and now money because I’m being charged for way more miles than I would have used. I want to be reimbursed for the mileage not charged for it.

phil L. en

Grado:

El cliente no dejó un comentario.

frederic S. en

Grado:

El cliente no dejó un comentario.

Anthony A. en

Grado:

We checked out a 15ft truck at 9am on Saturday, used it for 27 miles and returned the fueled truck 3hrs later to the same location. The attendant accepted he vehicle but never actually checked it back in, we tried to contact UHaul the next day but that wasn't easy, when we were finally able to get through the local facility was closed and there wasn't much that could be done. On Monday when the truck was finally checked in by the local facility I received my receipt only to find out I was charged $22 for fuel, called the facility and was told "we'll check it out and call you back" but still no return call. Once again my wife was right when she said I shouldn't trust people, so I'll pay your $22 if thats value you place on your integrity. My recommendation for others is to use caution, me, I'm going to Penske.

Thomas B. en

Grado:

My experience was fine. Is just that I was disappointed that because the furniture was reduced priced, I had to rent a truck to do it myself. Shame it cost me $100 to do this. I wish u-haul had at least provided a milage discount whereas I am 67 yrs old. $100 for a local delivery of a sectional and automin? When I've done house loads thru you that cost made sense but not this time. Tom

Louis S. en

Grado:

El cliente no dejó un comentario.

Rob H. en

Grado:

El cliente no dejó un comentario.

Louis S. en

Grado:

El cliente no dejó un comentario.

Ashley C. en

Grado:

El cliente no dejó un comentario.

Timothy B. en

Grado:

Very accommodating staff.

Rae T. en

Grado:

When dropping off, we were not given a final receipt showing what we owed; the mileage wasn't checked nor was the fuel level checked. We did bring it back at 1/4 full as instructed. Nervous about what we are being charged.

Laura M. en

Grado:

Facilities are a bit odd with the bottle redemption going on. Place is dirty to walk into. No complaints with truck. Staff was pleasant enough.

Terry B. en

Grado:

El cliente no dejó un comentario.

Carol C. en

Grado:

El cliente no dejó un comentario.