Great customer service...so convinent no long waiting lines return was quick and easy....they know what they doing...great job guysParag P.
Customer Reviews for Two Notch Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Kerry C.
All is good!Amir B.
El cliente no dejó un comentario.VERNON S.
Rented to us overnight via phone then after coming in person was rushed to have back within 3 hours yet charged FULL PRICECHRISTOPHER W.
El cliente no dejó un comentario.Valerie R.
El cliente no dejó un comentario.Mike J.
The staff were helpful and friendly.Jason R.
They are very rude and they charge me extra money for no reason I will never ever go to this location againDEWAYNE G.
El cliente no dejó un comentario.Rebekah J.
El cliente no dejó un comentario.Alyessa B.
El cliente no dejó un comentario.KERRY A.
El cliente no dejó un comentario.Malachi A.
El cliente no dejó un comentario.RONALDO F.
They charged me $10 insurance which I clearly said that I did not want. We used the truck for less than an hour and only 6 miles. It was just what I needed but didn't appreciate that extra charge when I said NO.WENDY S.
El cliente no dejó un comentario.DARRELL P.
El cliente no dejó un comentario.TRACEY B.
So easy to rent from this guy. He was very professional and friendly. I would highly recommend renting from this establishment. Thumps up!!! Thank you again.CASSANDRA E.
El cliente no dejó un comentario.Peter B.
El cliente no dejó un comentario.JEFFERY K.
El cliente no dejó un comentario.CURTIS S.
El cliente no dejó un comentario.PHYLLIS M.
El cliente no dejó un comentario.Brittany P.
El cliente no dejó un comentario.Daniel L.
El cliente no dejó un comentario.Sharon V.
El cliente no dejó un comentario.DEVINCENT S.
The owners and operators of this very small U-Haul rental agency are absolutely the best! Their gas station is hands-down the best one in the entire two Notch northeast area. It sucks that in the two years I lived on that end of town I never had a reason to go to the Sunoco but, even though that I live downtown about 20 minutes away, I will be going there just to visit those people because they're fantastic individuals! They learned me after just one meeting and phone conversation. They really know how to be part of a neighborhood community. I really could go on! Can't recommend this place any more than I have, unless you tempted me just a little bit tahahahaLANE A.
Drivers window visor was broken. Hangs down and blocks view. Needs to be repaired.JOHN T.
Best customer service ...janki really made it so easy and convenient for the pick up..brilliant way of handling the gas station and the uhaul....hatsoff!!!Parag P.
It was quick and easy to get the truck and the attendant was very friendlyâ€¦ quick in and out !!BRIAN P.
El cliente no dejó un comentario.DONNA B.
El cliente no dejó un comentario.CINDY T.
Great customer service from the pick up location. Nicest people working there. Only issue is that there wasn't communication between online booking and the actual site in regards to supplies (boxes/mattress bags etc). If these things are out of stock at a location, don't have me pay for them up front... (this isn't a knock on the location, moreso the booking process)Samuel T.
Uhaul representative wasn't there, instead a man working the register assisted me. After waiting in line, I confirmed that this was the correct location and he told us to move the truck. We did. We completed check out online. Went back into the store waited in line to try in keys and he wanted us to say we turned in keys late, even after being there for 20 minutes. Along with that the store smelled like drugs and customer service was awful.Julio C.
El cliente no dejó un comentario.DERRICK S.
There were about 3 persons working there at the time I came in. I interacted with all three during the process of renting and returning the truck. As for being accommodating and professional, it depend on which one you interacted with. One man was quick and dismissive, another was a bland and another was more accommodation and a little more friendly (the female) than the other two. My suggestion is, if you are doing a Uhaul rental business along with another business (in this case a gas station) it shouldn't matter if you are not the one handling the Uhaul area, be kind and attentive when people mistakenly come to you rather than the person assigned for Uhaul. We don't know who is who, so talk to us rather than "point' to where we should go (the older man in the group pointed with his head to where I should go for Uhaul, without barely looking at me).D H.
El cliente no dejó un comentario.JACINDA O.
the self return online system gave error message constantly which resulted in lot of wasted time and mental anguish for me and my wife. none of the phone numbers written at the desk had any response and no option to leave a messageWAJAHAT M.
Parking was a little tough, but customer service was great. Very friendly staff, and quick with processing service !LAURA W.
I was charged for using 1.5 gallons of gas. The fuel gauge still said FULL. Did not appreciate that, after trying for 2.5 days to get in touch with you by phone to confirm pick up location, with absolutely NO ONE to pick up the phone. Not once!! I had to make an unnecessary trip to verify this information. That was upsetting and disappointingROY G.
Just perfect....PARAG P.
My overall experience with self help renting was good but I was very disappointed that I was charged full price despite turning the truck in a day early and with more gas than when I rented it. There should be some way to adjust the charges in cases such as this.Melani C.
El cliente no dejó un comentario.LYNDA K.
Great service fast and easyAnthony C.
Husband and wife operated locationâ€¦ super friendly and helpful. 2nd time renting from this location and very happy with the service and the trailer.DENNIS W.
The inside o the truck which was just return had a smell on the inside. I think time could have been spent to clean and freshen the inside of the rental.BIDDIEYA S.
El cliente no dejó un comentario.Kendrick W.
El cliente no dejó un comentario.DANA S.
Very friendly service. Will definitely use again.DENNIS W.
El cliente no dejó un comentario.ZEAVIS B.
It was very pleasant and the attendants were quick and informative.AMY W.
The staff was really helpful and accommodating. I was really pleased with their service.SANDY B.
El cliente no dejó un comentario.EZEKIEL W.
No CommentsCARLOS R.
We are happy with service. Thank you. All was fine. Great customer service. Valianstina and Francis H YanosFRANCIS Y.
El cliente no dejó un comentario.DAPHNE P.
El cliente no dejó un comentario.DAISHA O.
El cliente no dejó un comentario.GAIL O.
Customer service was excellent she is a very experience sales personCURTIS W.
El cliente no dejó un comentario.ROGER R.
El cliente no dejó un comentario.JAMES R.
El cliente no dejó un comentario.CHRISTOPHER S.
El cliente no dejó un comentario.KIMBERLY S.
Have utility dolly available.Jim B.
The uhaul itself was fine, but the run around we had ahout the dolly added at least 15 miles to our mileage. Just not acceptable. The location was fine, the uhaul rental went okay, but I ordered a dolly with the uhaul and it was not available. We had to drive to2 uhaul locations to finally find what we neededGABRIELE W.
El cliente no dejó un comentario.TONY M.
El cliente no dejó un comentario.Pamela C M.
Don't ask a customer if they want $28.00 insurance package then on the final billing statement charge them for the $56.00 package!!!Stella M.
El cliente no dejó un comentario.JOHN K.
El cliente no dejó un comentario.LOYAL S.
El cliente no dejó un comentario.MELVIN W.
El cliente no dejó un comentario.michael R.
Exceptional service!! Wow.... very friendly and quick. I will definitely be using them again. Thank you so much! Mandymandy B.
Very friendly and helpful!JANICE R.
El cliente no dejó un comentario.Christopher J.
El cliente no dejó un comentario.CHERRY F.
I go to this location on a regular for gas service etc...it was a surprise that my return location was at this address!johnnie H.
El cliente no dejó un comentario.MICHELLE P.
Very good serviceRicardo R.
El cliente no dejó un comentario.Bill W.
Good serviceSmith R.
El cliente no dejó un comentario.Roland H.
Thank you for your friendly and effecient service.John J.
El cliente no dejó un comentario.LATONYA A.
The web site wouldn't load to do on line check in and I went inside to check in and was told I had to do it on line even though the web site wasn't loadingJosh H.
El cliente no dejó un comentario.Daniel B.
Very efficient. Nice friendly managers. Very easy process. Seamless. Truck was ready and return was also easy.Renee M.
El cliente no dejó un comentario.Lillie A.
I did not need rags or dolly. When i opened the back niether were there if i were to need them. Other than that every thing was quick and easy.Donald T.
outstanding serviceOmega H.
Truck had a problem with tire pressure monitor. Should have been caught before issueingJulian M.
Really need a stoplight at this location. Customer service was excellent!!!Amber P.
El cliente no dejó un comentario.Angela S.
El cliente no dejó un comentario.Gera F.
El cliente no dejó un comentario.Michael J.
The team at this location is always helpful. I needed help quick, had problems and they were patient throught the entire process.ANTHONY U.
Very good customer serviceAntonio C.
The guy was very nice and went over everything, when I returned the van the lady look over the mileage and with a nasty attitude was it when you got I was like it was already dirty I was said I only moved a bed set it was dirty I did not want to put my mattress on it I know next time to do a inspection and take pictures she did not charge me I was just upset trying to blame me when it was already dirty thanksJames W.