Customer Reviews for Twister Auto Sales
(U-Haul Neighborhood Dealer)

24 reviews

2404 NW Fort Sill Rd   Lawton, OK 73507

(580) 250-0061

Office Hours

  • Mon-Wed: 9:30 am–5 pm
  • Thur: 9 am–5 pm
  • Fri: 9:30 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(580) 250-0061

2404 NW Fort Sill Rd
Lawton, OK 73507

Services at this Location:

Office Hours

  • Mon-Wed: 9:30 am–5 pm
  • Thur: 9 am–5 pm
  • Fri: 9:30 am–5 pm
  • Sat: 9 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

This was a small used-car lot that the Uhaul app had recommended to me initially, and for this company truck rentals is a side business. The nice young lady in the office was as helpful as she could be, but she was untrained on the Uhaul app, and it took a LONG time to get checked-in correctly. She initially got the final mileage calculation wrong by using the app, and I had to coach her through the correct calc by hand in order to avoid a $400 overcharge for mileage. The Uhaul company failed to recommend (via their app) instead, that I do my turn-in a mile or 2 to the south, where there was a major Uhaul service location. Overall, it was just a lousy turn-in experience. Hello, Ryder or Penske next time.

GERALD KELLY 
Rating:
1.0

The clerk failed to log the equipment into the system as returned.

LEOATIS NEWSOME 
Rating:
1.0

Lady was extremely unprofessional and she would talk to whoever was around her instead of helping me as her customer. Then when I got fed up and told her I were going to be late to get the product that we needed the uhaul for she went to coworkers and complained about me infront of me thinking I could not hear her. I will never use her again

Brandie Davis 
Rating:
5.0

Customer did not leave a comment.

Christiana Ryder 
Rating:
2.0

Got to location and nobody would answer door, then when they finally did they were untrained for the U-Haul. The office girl was very nice but was unfamiliar with computer program and they guy that worked there did not know how to hook up the car hauler that we rented.

Thomas Tivnean 
Rating:
4.0

Customer did not leave a comment.

Tony Mcgee 
Rating:
5.0

Customer did not leave a comment.

Javier Tena 
Rating:
1.0

Customer did not leave a comment.

Armando Varela 
Rating:
3.0

The trailer tires were old. They were a little dry and starting to crack. Also, their speed rating was J?! Limiting me to 62MPH, though the trailer said I couldn't go any faster than 55MPH?! The speed limit in TX is 75MPH. C'mon Uhaul! Update your equipment!

Michael Hern 
Rating:
5.0

Customer did not leave a comment.

KEITH FRAZIER 
Rating:
3.0

Customer did not leave a comment.

BRYAN RUFF 
Rating:
5.0

Customer did not leave a comment.

JOYCE Blackwell 
Rating:
5.0

It's a small independent used car lot. The owner was the person who helped me. He was very nice, friendly and helpful. Every question I had he answered. Everything I asked for he was about to provide. He was very accommodating and willing to do whatever he needed to make the process quick and efficient.

Terri Herbert 
Rating:
5.0

This location went above and beyond to help me. It was greatly appreciated.

Rick Crowson 
Rating:
2.0

The tow dolly had a cracked fender. It was already loaded up but when we walked out to check it realized it also had no taillight. I did not choose this location, I asked for the U-Haul location in Lawton, OK. Your online defaulted to another location on 38th Street then it was changed without notifying me to this twister auto location. I was not please having to drive back and forth across town and eventually having to go to the main U-Haul location anyway to exchange out the tow dolly...

Jessica Smith 
Rating:
5.0

Super friendly. Very courteous and professional. I would definitely recommend Twister auto sales over the Uhaul store on Cache road. The uhaul store manager was rude and lost my reservation after it was confirmed two days before picking up a cargo van. When I arrived on time to pick up the van, I was told the Cargo van was stolen, yet, they never called me to let me know. Twister auto immediately took care of me and I was treated with respect. The store on Cache is not dependable and they are very unprofessional towards the customer and obnoxious. I will not use Uhaul again, I plan to use Twister Auto only.

Katherine Liontas-Warren 
Rating:
3.0

Customer did not leave a comment.

Tom Mendoza 
Rating:
5.0

Customer did not leave a comment.

Donna Wingate 
Rating:
3.0

Customer did not leave a comment.

CAYCE POWERS 
Rating:
3.0

Customer did not leave a comment.

mark brown 
Rating:
3.0

Customer did not leave a comment.

RAMON LOPEZ 
Rating:
3.0

Customer did not leave a comment.

wesley boren 
Rating:
2.0

Improved technology.

LEA SHIVLEY 
Rating:
5.0

Mr. White was a great guy......Wen't out of his way too help us.

Nicholas Baccaire 
No reviews have been submitted for this location.

Additional Services at this Location

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