Customer Reviews for Trojan Storage
(U-Haul Neighborhood Dealer)

290 comentarios

1801 Eastman Av   Oxnard, CA 93030

(805) 487-2497

Horario de oficina

  • Lunes:
    Cerrado
  • Martes a sábado:
    10 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Domingo:
    10 a. m. - 1 p. m. / 2 p. m. - 4 p. m.

Servicios en esta ubicación:

Contáctanos

(805) 487-2497

1801 Eastman Av
Oxnard, CA 93030

Servicios en esta ubicación:

Horario de oficina

  • Lunes:
    Cerrado
  • Martes a sábado:
    10 a. m. - 1 p. m. / 2 p. m. - 5 p. m.
  • Domingo:
    10 a. m. - 1 p. m. / 2 p. m. - 4 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

Well there was only one entrance. Also to many people just there outside relaxing and smoking.

Sergio G 
Clasificación:
5.0

El cliente no dejó un comentario.

HEATHER D 
Clasificación:
3.0

Verify that all reserved items are available.

John N 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugenio l 
Clasificación:
5.0

Terrific all around! Thank you, Armando and Isaac.

Salvatore Z 
Clasificación:
5.0

I had such a terrific experience renting a van here. Armando and Isaac were phenomenal--professional, friendly, knowledgeable, attentive. I can go on. I am so appreciative of how they assisted me in what I needed to be done. Gracias.

Salvatore Z 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace B 
Clasificación:
5.0

Gentleman ant the Oxnard store was very nice! I wasn't expecting much service since we rented on a Sunday, but he provided A+ services. Would highly recommend your location.

Taku H 
Clasificación:
5.0

Note down the gas meter so future customers won’t get charged for fuel.

Jesus M 
Clasificación:
4.0

Getting the uhaul was kind of confusing the office was closed and I had to wait till it opened again.

Daniel A 
Clasificación:
4.0

The van had starter issues. I was left stranded. The van would periodically not start.

Kash D 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma H 
Clasificación:
5.0

El cliente no dejó un comentario.

David F 
Clasificación:
5.0

So far, everything is good! GOD bless!

Jun c 
Clasificación:
4.0

Nothing to do they are respectable and profwssional.

Alan L 
Clasificación:
5.0

Great place very friendly and welcoming

Emanuel G 
Clasificación:
5.0

Very easy and professional service. Keep up to great work!

Ryan M 
Clasificación:
5.0

El cliente no dejó un comentario.

ARSHIA M 
Clasificación:
5.0

The process was quick and easy. Your representatives where very polite and professional.

Steven K 
Clasificación:
5.0

Fix the internet. Company computer seems to always be slow.

Robert E 
Clasificación:
5.0

friendly and quick service. thank you!

Rebecca V 
Clasificación:
5.0

There was very bad wheel alignment that made the drive a bit scary. The personnel at the Oxnard location especially Emmanuel was top notch and I appreciated all his help. He was exceptionally professional and friendly.

Ellis S 
Clasificación:
5.0

El cliente no dejó un comentario.

Candy M 
Clasificación:
5.0

Was very satisfied!!

Edith S 
Clasificación:
5.0

I had an excellent experience. Thank you.

Michael P 
Clasificación:
3.0

El cliente no dejó un comentario.

Cecilie M 
Clasificación:
5.0

Staff at this location was very helpful and welcoming. ¡Gracias!

Alejandro O 
Clasificación:
5.0

El cliente no dejó un comentario.

Lewis S 
Clasificación:
5.0

El cliente no dejó un comentario.

AZUCENA G 
Clasificación:
3.0

Air conditioner not working, making our trip very uncomfortable in a high heat high traffic day. No clearly marked box to drop off keys requiring an extra trip back to the location the following morning.

kevin b 
Clasificación:
5.0

Moving is a stressful time they were professional helpful and accommodating.

Anna M 
Clasificación:
5.0

Great customer service...

adriana G 
Clasificación:
5.0

El cliente no dejó un comentario.

laura m 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R 
Clasificación:
5.0

The man at the front desk was friendly and approachable. He made the transaction smooth and quick.

Raul G 
Clasificación:
5.0

Great customer service, equipment was well maintained. Highly recommend this location.

CHRISTOPHER P 
Clasificación:
4.0

Helpful And friendly staff,good job

Mark C 
Clasificación:
5.0

Great Team! Friendly and professional.

GREGORY D 
Clasificación:
5.0

El cliente no dejó un comentario.

BENANCIO A 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK L 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIO C 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis G 
Clasificación:
5.0

El cliente no dejó un comentario.

Rita C 
Clasificación:
3.0

Tried to drop off the UHAUL after hours and then once I finished the online drop off process, it asked to leave the keys in the drop off box but there wasn't a box at the location. There was a sticker on the window saying it was 24/7 UHAUL so I don't understand why it didn't have a drop off box for keys

Esmeralda M 
Clasificación:
3.0

El cliente no dejó un comentario.

Oscar M 
Clasificación:
5.0

Nothing guys there are very helpful

ARMANDO C 
Clasificación:
5.0

El cliente no dejó un comentario.

GABRIEL P 
Clasificación:
5.0

Great help and hooked me all up

Rhonda I 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason L 
Clasificación:
2.0

Tell your customers if you're going to charge them for gas. And make sure if you're going to let 3rd parties rent out your equipment that they at least know what they're doing.

Stephanie M 
Clasificación:
5.0

Great staff, surprising how clean and organized the location was! Very happy!!!

JOSHUA H 
Clasificación:
5.0

Very helpful crew BZ

ALLANPAUL C 
Clasificación:
5.0

Emmanuel was awesome!

Jennifer K 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN G 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE R 
Clasificación:
5.0

Trojan storage rep was knowledgeable and friendly.

JEFFREY M 
Clasificación:
5.0

Very accommodating and friendly service. All my needs were met and they were considerate of changes in scheduling. 

KATHLEEN B 
Clasificación:
5.0

The website should state that you cannot use the 24/7 option during business hours

Ryan C 
Clasificación:
2.0

I was not told able replacing the fuel, I believe that if aa customer is to replace fuel the the representative and the customer take a walk around and discuss the truck and policies. This was not done. In fact the amount of fuel that was stated was not in fact what was in the truck. If policy says replace fuel that is fine, but both parties should be on the same page. Trojan needs to be aware and not hand the keys over and say good bye

Kenneth R 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan S 
Clasificación:
5.0

Picking up the vehicle was mostly easy, but the check-in app failed to work. The manager had to check me in manually.

MICHAEL K 
Clasificación:
5.0

El cliente no dejó un comentario.

MONICA F 
Clasificación:
5.0

Great customer service. This guy needs a promotion and raise!!!

HECTOR C 
Clasificación:
5.0

Great customer service.

VERONICA S 
Clasificación:
5.0

Great customer service, no need to change anything.

Lillian C 
Clasificación:
4.0

I didn't know , the milage was 73 cents a mile ? I should have rented a car . I don't make enough money to pay off the 1,000 dollars . I thought it was $250 a week , so after we added it up , I wasn't expecting it to be over $1,500 . I truly misunstood! I liked , that Emmanuel didn't give me a hard time , when I asked for the prince , he said the price wasn't accurate without milage but he said $500 and something so I thought oh ok $250 a weekcould pay that off but I couldn't be more wrong . When I got the Van in the back was dirty ,so I swept it out before I returned it ! I m afraid I will never rent a Van that long ever , unless I was homeless

Donna H 
Clasificación:
5.0

Staff very professional, understanding and worked with our difficult schedule. 20 Stars all the way if I could. Thank You Again Trojan Staff

Christine M 
Clasificación:
1.0

I was provided a pick up time of 8AM. Drove the 40 miles (which was unreasonable to begin with) to pick up the truck at 8AM and found out the pick up location opened at 10AM. Truck had snack wrappers and used masks in the cab.

Jeffrey P 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary C 
Clasificación:
5.0

The service was awesome. These guys are on point. Emmanuel was friendly and efficient. Best experience yet and I've used Uhaul several times in the last year. The other spots suck.

Abraham G 
Clasificación:
5.0

The agent was THE BEST. He was professional, thorough, and paid excellent attention to detail. He educated me in the essentials of towing a trailer quickly, completely, and in easy to understand language. 5 stars!!!

Michael B 
Clasificación:
5.0

El cliente no dejó un comentario.

Jewel T 
Clasificación:
5.0

Courteous hard working and helpful people working there.

Jessie G 
Clasificación:
5.0

Nothing great place.

Michael G 
Clasificación:
5.0

The only issue was that when I reserved and pre-submitted my info the location was the UHaul Saviors Rd location. Next day I received a confirmation text stating my pickup location was on Eastman Rd. Anyway it worked out OK>

Bart L 
Clasificación:
5.0

Awesome service

Emanuel G 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary C 
Clasificación:
5.0

Excellent service. Staff was friendly and easy to work with.

Corinne F 
Clasificación:
2.0

Never tell your customer that they will have the truck they want at the location they want or the time they want because it will never happen!!!

JULIE C 
Clasificación:
5.0

Great customer service!

Marsyus H 
Clasificación:
3.0

My pick up location was changed without a notification and the dolly I requested was not available at pick up. This made for a rocky start. However, the gentleman who helped us was really understanding and gave us moving blankets for free. He also allowed us to drop off the van 30 minutes late without charge. He made the experience better.

COURTNEY P 
Clasificación:
4.0

El cliente no dejó un comentario.

Esmeralda M 
Clasificación:
5.0

El cliente no dejó un comentario.

Marylin H 
Clasificación:
5.0

Very good customer service

Jason K 
Clasificación:
5.0

El cliente no dejó un comentario.

Virginia G 
Clasificación:
4.0

El cliente no dejó un comentario.

Walter W 
Clasificación:
3.0

El cliente no dejó un comentario.

johnisa k 
Clasificación:
5.0

Very helpful staff, much appreciated in these trying times!

Robert P 
Clasificación:
5.0

This was the best experience we have ever had with U-haul. The staff Armando and Manuel were extremely kind and professional . Prices were upfront, no surprises. I will definitely be returning in the future and referring to all family and friends! ¡Gracias!

denee a 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica T 
Clasificación:
5.0

El cliente no dejó un comentario.

Art P 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathon P 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer R 
Clasificación:
5.0

nice person at desk

john t 
Clasificación:
5.0

This place is great, staff is awesome and so helpful. I would highly recommend.

Nicole S 
Clasificación:
5.0

The guys were friendly and helpful

John C 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M 
Clasificación:
5.0

Armando has the best customer service, he was awesome.

Jeanette M 
Clasificación:
5.0

Staff was very friendly and made the pick up and return quick and easy will definitely use this location for my next rental.

Paul O 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

Volver
arriba