Customer Reviews for Trojan Storage Of South Elgin
(U-Haul Neighborhood Dealer)

13 reviews

300 Sundown Rd   South Elgin, IL 60177

(224) 523-8858

Office Hours

  • Monday:
    Closed
  • Tuesday - Saturday:
    9:30 am - 12 pm / 1 pm - 5:30 pm
  • Sunday:
    Closed
Special Operating Hours
  • 6/21/2024: 9:30 am - 5:30 pm
  • 6/22/2024: 9:30 am - 5:30 pm

Services at this Location:

Contact Us

(224) 523-8858

300 Sundown Rd
South Elgin, IL 60177

Services at this Location:

Office Hours

  • Monday:
    Closed
  • Tuesday - Saturday:
    9:30 am - 12 pm / 1 pm - 5:30 pm
  • Sunday:
    Closed
Special Operating Hours
  • 6/21/2024: 9:30 am - 5:30 pm
  • 6/22/2024: 9:30 am - 5:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

While the pick up was easy from this location, they did not have any of the equipment I asked to rent (blankets, etc)

Thomas G 
Rating:
3.0

Location was fine. However, I needed U-Haul roadside assistance for a flat tire due to debris in the road. It took almost 3 hours for U-Haul to get someone to fix it. That is way too long to wait. U-Haul will be my last choice for truck rentals in the future.

Donald O 
Rating:
4.0

If special equipment is requested try to have it available. Had to drive to another location who was also unable to fully assist. The representative at Sundown was extremely friendly and tried to help as much as possible which was greatly appreciated.

Andre Y 
Rating:
3.0

Customer did not leave a comment.

Peter B 
Rating:
5.0

Customer did not leave a comment.

Rudy I 
Rating:
5.0

Thank you for the great rental experience! Van available at requested time, fast and friendly service, vehicle in great working condition.

Diane O 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W 
Rating:
5.0

Customer did not leave a comment.

Janice S 
Rating:
5.0

Customer did not leave a comment.

Scott F 
Rating:
5.0

This can saved my life. Thank you!

Cherrelle J 
Rating:
5.0

Customer did not leave a comment.

Alexander L 
Rating:
2.0

I had to go to 3 locations to get a vehicle. Your website would not allow me to upload my license which was extremely frustrating. it took me 1 and 1/2 hours to obtain the van. Though I wanted the $19.95 plus mileage contract. It signed me up for 24/7 share which I didn't need, I only needed it for 4 hours. So I'm waiting to see my final bill to call and get it settled correctly. I went to get gas to fill it up and the100 miles hat i used cost me over $35 in gas which there was no way i used 10 gallons. So it wasn't filled to a full tank when I got the van. Unsettling for sure. Not happy.

JAMES R 
Rating:
5.0

Customer did not leave a comment.

Albert E 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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