El cliente no dejó un comentario.Parth J.
Customer Reviews for Trinity Self Storage LLC
(Distribuidor de U-Haul del vecindario)
Fort Worth, TX 76244
(on Keller Hicks between N Beach and Old Denton)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 6 p. m.
- Sab.: 8:30 a. m. - 1:30 p. m.
- Dom.: 10 a. m. - 2 p. m.
- 7/25/2021: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.JOSHUA R.
El cliente no dejó un comentario.LAWRENCE O.
Really friendly customer service rep, very dirty truck - not really sure what the environmental fee covered since the cab inside and out was not clean.BRIAN R.
The trailer came loose off of my truck and dented my bumper. It was attached by a uhaul employee. The safety chain also came off, there was only one holding it on by the time I got pulled over on the interstate.JAMES N.
El cliente no dejó un comentario.LUIS V.
Provide final invoice/receipt post rental return.Thomas B.
El cliente no dejó un comentario.MATTHEW R.
Fill in the big mud puddle in the center of the lot.Jason C.
My original rental had to be switched. Unfortunately upon switching they added a bunch of services we did not request including blankets and such. My husband wasn't aware, picked up the truck. They would not give us a refund upon return. Even though we clearly didn't use them. We won't use these guys again.MICHAEL B.
El cliente no dejó un comentario.MICHAEL B.
El cliente no dejó un comentario.Ted C.
Tristan was attentive to our needs and very helpful.LARRY DON R.
El cliente no dejó un comentario.SUSAN H.
Nothing to improve, he was friendly and overall excellentAGNES M.
El cliente no dejó un comentario.DAVID K.
El cliente no dejó un comentario.Joy S.
El cliente no dejó un comentario.DAYMON G.
El cliente no dejó un comentario.Michael B.
Representative was very polite and friendly! The process was quite and easy, this is without having a reservation. I will use them again if I have any needs in the future!TIMMY A.
El cliente no dejó un comentario.Arnaldo G.
El cliente no dejó un comentario.Chris P.
Pickup and return was easy with no hassles. I recommend this location for u-haul rentals.Robbie B.
Tristan was great and very helpful. Had an original reservation at another facility but had issues getting the keys via the app and customer service. Was disconnected several times. After 2 hours of trying to get this resolved just found this other location. Cancelled original reservation and started new one with Trinity Storage. Tristan was a breath of fresh air. The transaction was seamless and I was in and out with keys to a truck in no time.RAQUEL V.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.LAURA M.
El cliente no dejó un comentario.CESAR P.
The owner was pleasant and helpfulBANJO O.
El cliente no dejó un comentario.DONNA W.
Easy check-in and checking out.JAMES S.
The man there was very polite, and helped me get the trailer backed up by giving me useful instructions. Very polite young man. His name started with a T.Bradley H.
El cliente no dejó un comentario.Kevin S.
The gentleman working there was friendly, efficient and quick. Thanks B ScottBRUCE S.
Mud packed into channels in floor along interior of floor/side panel mate. Grade the parking lot to fill pot holes and other drainage scars.Kenneth G.
El cliente no dejó un comentario.FRANKLIN H.
The location was convenient, but there were lots of potholes and puddles to have to avoid.Samuel B.
El cliente no dejó un comentario.Phillip A.
El cliente no dejó un comentario.Carrie S.
El cliente no dejó un comentario.BRIAN L.
El cliente no dejó un comentario.Sher K.
El cliente no dejó un comentario.Hannah M.
El cliente no dejó un comentario.JASON N.
Everyone was super friendly - would recommend to anyone needing a Uhaul to call Trinity Storage and Uhaul.SHEILA G.
Very friendly and helpful. Thanks for helping with a smooth move.JOHN J.
El cliente no dejó un comentario.JEFF B.
I recieved the van in what was supposed to be working condition but after pickup i arrived to pick up my piece of furniture and when the side sliding door was opened it fell of the top slider and we then saw a piece of the door laying on the floor of the cargo van. It was apparent the vehicle had previous damage that was easily visible if someone had looked or inspected the van. I hope this can be avoided in the future by better return inspections by the staff.MICHAEL M.
El cliente no dejó un comentario.CALEB B.
El cliente no dejó un comentario.CAROLINE P.
Tristen did a great job. Fast, professional, easy.ALEXANDER M.
Very warm, friendly and professional people.Jahmal S.
El cliente no dejó un comentario.Erik T.
Add more lighting in the area for those late night mobile pick-upsLESLIE C.
Clean truck. Dog hair everywhere, mud, fingernails and moreErika P.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.Keaunna W.
El cliente no dejó un comentario.Ethan B.
My 6 year old daughter and I got soaked from going through 10-15 mins of rainMICHAEL V.
El cliente no dejó un comentario.ROBERT W.
Tire securing straps on auto transport were in need of replacement- one was frayed and the other was torn badly- could present an issue with a larger tire- I could use it, but just barely. It was reported to agent who said they would be replaced.Allen L.
Truck was mostly clean but it needs a lot of work. Rattling, clunking, beat up. Prices for your rental trucks has gone up quite a bit but the quality is declining. Not a good sign.sean W.
El cliente no dejó un comentario.MICKY M.
El cliente no dejó un comentario.AJA W.
El cliente no dejó un comentario.DENNIS S.
When I rent from you I expect promises to be kept. They were not.MICHAEL B.
El cliente no dejó un comentario.JORDAN S.
El cliente no dejó un comentario.Andres L.
After hrs drop off. So can't fairly Rate this locationscott G.
El cliente no dejó un comentario.Gadana M.
Great Customer ServiceHALIMAH W.
Very friendly, very responsiveROBERT L.
bags of trash behind drivers seat; was a bag of trash from fast food place. The inside glass looked clean until lights hit it at night and it was what looked like a film on inside glass. Over all it was clean and in good condition and I was happy with my experience.MICHAEL STEVEN P.
El cliente no dejó un comentario.Terry H.
El cliente no dejó un comentario.DAVID K.
Everything went smooth and the owner is great to work with. He insures customer satisfaction.MARK A.
El cliente no dejó un comentario.WILFORD F.
El cliente no dejó un comentario.Nidus A.
Great people, fast and friendly service!CASSANDRA M.
El cliente no dejó un comentario.MARK M.
El cliente no dejó un comentario.CALLIE R.
Got us in an truck quick and the return was quick great jobTracy M.
El cliente no dejó un comentario.JAMES K.
Location is unmanned, so you should have clear directions for all customers on how to return equipment there.Arshad M.
Horrible place doesn't answer the phone. Better options out there. SHAME that U-haul allows this horrible customer service.BALTAZAR R.
Service was great and when I need a uhaul again I will be going back to this location.MICHAEL H.
Extraordinario servicio al clienteMEGAN C.
Very welcomingAustin H.
The gentleman, Ed was great very pleasant, made the. Process quick and easy, both picking up and dropping off.Carol P.
El cliente no dejó un comentario.BARBARA R.
El cliente no dejó un comentario.Darren C.
El cliente no dejó un comentario.Anjel R.
PICKED up the trailer for a 1000mi move. Was told the tires were at 65psi. I checked them myself after getting home, before loading and found 1 tire at 18psi, the other at 30psi. That's extremely dangerous. So I added air to the recommended pressure of 65psi. The guy there was helpful but the lie about tirepressure was lazy on his part bordering on criminal. He assisted me in hooking up the trailer. I had to return to the pickup location to get the hand truck that was also suppose to have been in the trailer. Returning the trailer was a joy. Just a phone number at the drop-off location. And no help what so ever. He sat in his office and said he wasn't allowed outside... find a space and park it, he would check me in later when ever he decided to come outside.Daryl P.
He was very friendly. The truck was immaculate and in outstanding condition. Thank you!!!David T.
Drop off was a little confusing as there was no office signage. Also I returned trailer on 1/31 but it was marked as 2/2Jose G.
Very friendly. Easy to work with!Glenn R.
The gentleman was very helpful and took any of the guesswork on where to leave the trailer outJonathan T.
The team at this location are sooo helpful and kind! They were ready and waiting for me both times I picked up equipment to use. I will definitely use this location in the future!!!!Dhanielle H.
El cliente no dejó un comentario.Scott P.
Timely service.Kenneth W.
El cliente no dejó un comentario.Deepen M.