Very Good experience with this location (moving is always stressful - getting and returning the truck was the easy part this time!) ~ Thank you!!David V.
Customer Reviews for Triangle Motors Inc
(Distribuidor de U-Haul del vecindario)
Frederick, MD 21701
(N Market St just off Rte 26)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - sáb.: 7 a. m. - 5 p. m.
- Dom.: 10 a. m. - 4 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jonathan N.
El cliente no dejó un comentario.Donald T.
El cliente no dejó un comentario.Robert D.
Mr. Lee was fantastic! When the UHAUL system went down, he took out his personal phone and finished getting us started on our way. Excellent customer service.MARY T.
El cliente no dejó un comentario.RICHARD K.
El cliente no dejó un comentario.Andrew C.
Very friendly helpful people.Gregory D.
El cliente no dejó un comentario.Hope E.
El cliente no dejó un comentario.ELIZABETH R.
El cliente no dejó un comentario.MICHAEL S.
No improvements necessary. Everything was perfect.Barbara H.
El cliente no dejó un comentario.Evelyn B.
El cliente no dejó un comentario.Shawn C.
Equipment was not in the vehicle (dolly, furniture dolly, furniture blankets). I had to wait for the store to open completely negating the purpose of 24/7!early pickup.Peter L.
El cliente no dejó un comentario.Shantell W.
El cliente no dejó un comentario.Morgan K.
Second rental in a few months, great service, no issues. Flawless experience.John F.
This was an incredibly positive experience for me. The service was wonderful the people I don't with were helpful and professional and the truck was in great shape and well priced. Highly recommend anybody who needs to rent do you all go through this particular company!Pattee B.
El cliente no dejó un comentario.HONG T.
El cliente no dejó un comentario.Christopher S.
El cliente no dejó un comentario.George L.
El cliente no dejó un comentario.Wendy B.
El cliente no dejó un comentario.ROGER D.
El cliente no dejó un comentario.Amanda W.
El cliente no dejó un comentario.Mohammad D.
El cliente no dejó un comentario.KORRINE D.
El cliente no dejó un comentario.John F.
We love Triangle Motors; they are so versatile!Lois J.
El cliente no dejó un comentario.Allie S.
El cliente no dejó un comentario.Diane R.
Very quick efficient service.GARY B.
The process was quick and easy. The service was polite and professional. ¡Gracias!ADRIAN W.
More signage would be helpful. We dropped off the truck after hours in the dark, so finding the Key Drop Box was a little confusing. It's located on a post in the parking lot towards the back of the building. I spotted it while waiting for my husband to find it near the front doors of the building. A sign by the closest door to the Key Drop box would do the trick.Erin D.
I originally called to reserve a truck over the phone. The person was very nice but booked a truck at a location that didn't have one that cost me half of my day trying to pick up this vehicle. Then realizing it wasn't there finding a branch that had one in stock and having to wait to the store opened to get it. Was pretty frustrated to say the least.Donald L.
El cliente no dejó un comentario.Christopher G.
The gentleman who checked me in/out was fantastic. Will def use this location again.Katherine D.
El cliente no dejó un comentario.Sophia L.
The guy gave me clear instructions about dropping off the box truck rental and dropping off the key at a drop off mail slot. No further instructions were given about responding via text afterwards right at the drop off location.David W.
the customer service at this location was outstandingDENNIS F.
Support was supplied when I got the trailer to be sure it was hooked up correctly. But not when I returned it. That would have been nice as I am 63 and it was heavy!Heather S.
Excellent customer service and a smooth experience. Will absolutely recommend anyone who needs moving services to this Uhaul location! Definitely will be returningRyan B.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Javier F.
El cliente no dejó un comentario.TERESA RUTAN F.
El cliente no dejó un comentario.Jacquelyn R.
El cliente no dejó un comentario.ROBERT H.
The advertising says 19.95 but not for how long. I returned my rental within two hours and my bill came to $70. A lot of extra charges for a two hour less than 25 mile rental. If the need for a rental arises again, I will have to shop this.RICHARD S.
It was closedKEVIN W.
The truck, the staff at Triangle Motors, and the Uhaul phone customer service were all just as good as it could get. A definite 5 star experience!Mark M.
When we picked up the truck for a one way rental, everyone was nice, but we were very rushed, and the person checking us out, switched our drop off location to another city, well over an hour away. What a mess. Took me two days to get someone to help me and be able to change the drop off location BACK to what I originally reserved.JEFFREY R.
Quick and easyIan S.
El cliente no dejó un comentario.Ann M.
Friendly helpful customer service Help with attaching/removing trailer Fast easy check in Use them quite a bit, never more than 1 person in line. Usually no wait for check in Equipment well maintainedLinda D.
El cliente no dejó un comentario.MICHAEL A.
El cliente no dejó un comentario.Theresa S.
El cliente no dejó un comentario.STEPHANIE P.
El cliente no dejó un comentario.Daryl K.
El cliente no dejó un comentario.Jeffrey O.
El cliente no dejó un comentario.lisa M.
El cliente no dejó un comentario.GREGORY H.
Fantastic customer service and clean truck.LORIE J.
El cliente no dejó un comentario.Stephanie K.
Was curious how many miles I'd logged so I opened my receipt online which honestly I might not otherwise have done. Tom and James in Rentals at Triangle Motors are THE BEST. So much so that I had reserved a 10' and was lamenting the 99Â¢/mile charge that would amass on my 19.99 base rental. James suggested I take a VAN instead ...same base price but only 79Â¢ /mile ....perfect! Off I went. The first copy I recd of deposit etc showed 99Â¢ a mile so I was concerned . when final receipt came, it was within $10 of what I had estimated BUT it was calculated at $109 daily rate for the van and 100 free miles plus a charge for the additional 30 or so miles it took me on round trip to Baltimore. Those additional miles were calculated at 39Â¢ a mile. I guess I don't MIND but why the switcharoo? I had called that morning before returning the van (on time, full of gas and without incident ) to ask if I could jeep it an additional day and was told it was rented out that aftn, so ....no. I then returned it. But.....what if it HAD been available? I needed it for a trip to the landfill, a SIX mile round trip. Had the contract I was unaware of been in place, I would've been charged $109 for the van and 39Â¢ for each of six miles so THAT would have been faaaar more costly than if calculated under the terms I THOUGHT I'd agreed to. I just wondered if that is standard practice?BETH H.
Excellent service.ADAM D.
Vehicle interior had oil spills that I wasn't aware of before pick-up. Exterior and cab were fine. The pick up location did not have any equipment such as bands or blankets available.Lawrence B.
All trucks should have ramps!! We were very surprised to find our 10' truck didnt have a ramp.Iman E.
Great service, thank you.Cheryl I.
El cliente no dejó un comentario.JESSICA K.
Customer service was great!MARILYN K.
El cliente no dejó un comentario.Bob O.
Jim at Triangle was professional, friendly, and worked hard to get everyone quickly. He remembered my name when I returned and was awesome to work with. I did not expect the rental of a Uhaul to be the place I got such excellent customer service but it was a great experience. Thank you, I'll be back!Billy C.
I rented from BBC s different location. Uhsul changed the location which wouldn't have been a problem if I was notified in advance.David E.
Keep doing what you are already doing.LUKE L.
While the truck was clean - it still had lingering smoke smell from prior rental - it was obvious that they had tried to deodorize however it created a strong mix of smell in the cabin and driving on highway with windows open was not a realistic optionTROY K.
El cliente no dejó un comentario.Myra S.
No issues or comments regarding this drop off location. The return process was very quick and efficient.Jack F.
El cliente no dejó un comentario.June K.
The customer service was great. I was in and out in 5 minutes. The truck; however, could have used some cleaning. But, because the service was so good I would still give this experience 5 stars.ALIYAH L.
El cliente no dejó un comentario.richard C.
Friendly and professional.Stacey S.
The man who helped me load the trailer, I believe his name was Jim, was absolutely fantastic. Customer service from this location is always top-notch. ¡Gracias!STACY T.
First time using this location's service. I was quite pleased with the cleanliness, the laid back atmosphere and the friendliness of the rep who assisted me. Everything was quick and above board; as long as you have all the necessary information, payment and ID you should have no problem. The cargo van was clean, had AC and was ready to go upon arrival. Would recommend and return if needed.Chauntay B.
Excellen experience.THOMAS K.
Always a great experience when renting from your company. Thanks Jimmy!Daryl B.
Truck was filthy, dog hair allover the passenger seat, dirt buildup on the front dash and compartment of the front dash.DeForrest H.
El cliente no dejó un comentario.JOSE G.
I suspect there is a reason, but trailers should really have a tongue Jack.Robert C.
El cliente no dejó un comentario.RACHEL C.
El cliente no dejó un comentario.VALERIE B.
We dropped the vehicle off on Saturday evening and when we put the key in the â€œlock boxâ€œ we noticed that it was actually not locked. We were worried about the security of the vehicle that we were returning as they were other keys loose and available in the lock box as well.MARJORIE K.
Service at Triangle Motors was exceptional!Richard M.
El cliente no dejó un comentario.JOSEPH J.
El cliente no dejó un comentario.Jason D.
Make sure you inspect the interior of the vehicle thoroughly, I was given a truck with a broken sun visor that obstructed my view as driver.Kelly M.
Everything was great. Our requirements kept changing and we needed extensions and the gentleman there was very pleasant accommodating. Would highly recommend and would use again.LUZ F.
Send text day before to upload licenseMATTHEW O.
Always a great experience. Jimmy is extremely helpful.DARYL B.
Great customer service, friendly staff.Angela B.
El cliente no dejó un comentario.ROBERT P.