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Stefan H
Customer Reviews for Triangle Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Excellent costumer services, fast, we always recommend this place , mannyhelper.com
MANUEL GAll good
wendy mHands down, the best rental experience in my lifetime (80 years)! I needed the use of a small van to pick up a somewhat larger item from an auction house. I was running another errand and happened to drive by Triangle Motors where I saw several U-Haul vans sitting in the parking lot. I pulled off and went in. The rental agent, Jimmy, was very helpful and I made the rental commitment on the spot.
EARL MStaff was very friendly, attentive and professional.
AMIT TThis location is across the street from our storage unit (which is not a UHaul facility). It's super convenient and the staff at Triangle Motors is friendly and professional and really helpful - they make returning the truck easy!
BRETT JJames was excellent; friendly and cooperative.
Sam GTriangle Motors is very polite n courteous. Highly recommended this location
CHRISTIAN BGreat experience. I only gave them 15 minutes notice to pick up the van and it was ready. Simple process!
WENDY BGreat staff
DAVID EDon't give me the truck almost on empty, I filled it up and left it with enough gas for at least 100 more miles and during check out you guys tried to charge me for more gas instead of refunding me. I left it with 3 times more gas than you left it for me. Horrible scammy move. The pick up key box was in a weird place
GREG AKeep doing a great job!
JACQUELINE CThe staff at Triangle are all great to deal with. Highly recommend!
JAMES FTom was great! Very helpful and pleasant!
ELISABETH DAmazing service from this location. I will be back to this location and only this location from now on
LINDSAY RCustomer service is excellent
KEVIN NIt would be nice if they return box for the keys were clearly marked. I spent a good 10 minutes walking around the building looking for it.
Nicholas CExcellent pickup location!! Great staff, friendly and helpful - and only a block from our storage unit. Highly recommend!
BRETT JWish I would have sold my extra vans years ago. This is such a better option than the expense of owning my own extra vehicles
Gloria HThe 24/7 pickup with the app screwed up my rental. There was no key available, so I had to wait until the store opened. I lost 2.5 to 3 hours of moving time.
George OGreat customer service, quick transaction
DAVID ETHANK YOU VERY MUCH RALPH SNYDER
RALPH SAll went smoothly.
CARL KThe staff was great and the rental experience was efficient. Even though the truck had 140,000miles, it did not leak oil on my new driveway!
MARK CCustomer service needs improved.
Darcy BN/C
MICHAEL BOnly place I rent from
APRIL SNada
ROBERT SMannyhelper.com We always happy rent here faster kind customer service
MANUEL GSmooth pickup and drop off as-always at Triangle Motors Uhaul location in Frederick, MD. Keeps me renting Uhaul when I need a truck. ¡Gracias!
DARIA OThe great. Place to rent They are kind. We are movers Mannyhelper.con We always. Recommend this place.
MANUEL GI've never had a problem renting from this location
Paul BThe physical location was good and people very nice. The uhaul app is perhaps the worst app I have ever used. The code verification didn't work, the numerous numbers were associated with the account?, it would not let me verify the license plate move into damage of the vehicle. Overall the experience with the app will make me go with other rental companies in the future.
Richard PJames was amazing! Fast, courteous and efficient!
CLARYSE SAlways perfect, friendly and helpful. Thanks!
JACQUELINE CVery professional rental team
KOESTER CEasy
Steve PTriangle Motors personel were extremely helpful and made our return experience much less stressful
George FAt first, I tried to rent a trailer. They said the lighting for my van, related to towing, wasn't working. I mentioned that I installed that tow on my van, which is only a year old. He refused to check whether the lighting on the trailer or mine was broken. He forced me to rent a small U-Haul. It cost more than I planned to use the trailer. I was just disappointed due to the barrier communicated since I'm a deaf customer. Would I rent a U-Haul from that place? probably not.
Ashley BEverything is always great! I've rented from this place several times!! They're awesome
Paul BExcellent service. I can't think of anything that could be improved.
Richard PExtremely friendly staff. Quick in and out.
Christopher NMake sure rear door is latched before sending someone on their way.
Sean SI had reserved a hand truck with my truck rental. When I picked up the truck there was none available. I asked why did I reserve one then? Then the guy asked me if I needed one. Why would I reserve one if I didn't need one. ? He said I could go to the next uhaul place to get one. Why would I pay 1.39 a mile to pick up a hand truck. His attitude toward people trying to move and on a schedule is unacceptable.
Kurt WVery friendly
Clayton B