Very frustrating when I reserved a truck with a dolly to find out after leaving the dolly was not placed in truck and was removed from my reservation but was not notified.Justin G.
Customer Reviews for Tri M Boat & Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Lauren I.
Customer did not leave a comment.William S.
Very good storage experience. The only negative - the chug hole out front at the road needs to be fixed.David H. | Overall Experience
They are the worst. We dropped off, called like it said, have never had a call back to drop off. Because of them we'll never use u haul again They are absolutely worthless And their place is filthy and pitifulDELTON W.
Customer did not leave a comment.Sharon L.
Customer did not leave a comment.STUART M.
Customer did not leave a comment.Penny S C.
Your on line registration was AWFUL, resulting in extra waste of time and money. Wait until the truck is reserved and then sell all of the extra stuff. Insurance would be the one exception.Jerry S.
Customer did not leave a comment.BRITTANY N.
Customer did not leave a comment.George O.
Customer did not leave a comment.Ashley R.
Customer did not leave a comment.jose L.
The nice woman was friendly and quick to get me on my way at this location.Steven C.
Representative went above and beyond when we discovered they trailer lights were not working on our truck. She stayed passed closing time to help us figure out what the problem was. When we decided to go home and get another truck to pull the trailer she provided us with a gate code to get in and pick up the trailer. Exemplary example of customer service. Thank youDonald G.
Customer did not leave a comment.Niccolo C.
Customer did not leave a comment.FLORENCE E.
The front office lady was very nice and professionalJoshua M.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.Larry W.
Customer did not leave a comment.Donna S.
Customer did not leave a comment.James L.
Customer did not leave a comment.Alicia W.
Let customers know that is going to take a while before getting in the truck and advice them to return it during the day so it's easier to take picturesJose I.
Customer did not leave a comment.Wilisha J.
Customer did not leave a comment.LaJuana D.
Customer did not leave a comment.Thomas W.
Customer did not leave a comment.Randy R.
Customer did not leave a comment.John D.
10/10 experienceJoshua S.
Very convenient and a friendly staff. Two thumbs up, and 5 stars.Kenneth M.
Customer did not leave a comment.Maria H.
Customer did not leave a comment.ARIEL P.
Customer did not leave a comment.Pablo D.
Service was excellent. Agent was very helpful. Wonderful people at Uhaul. I have a tire issue and the response was great. I was back on the road in 45 minutes.george V.
Customer did not leave a comment.John C.
The lady at the desk was very helpful and niceANGELICA Z.
Customer did not leave a comment.Linda C.
Customer did not leave a comment.PETE Z.
Customer did not leave a comment.Jay W.
Customer did not leave a comment.OVEIDA B.
This storage facility told me that I had until dec. 31 to pay the full amount owed and they went behind my back and sold my things after accepting a payment. Then they stopped answering my calls to the facility and wouldnt responded to any of my voicemails that I left. I will be filing against this facility for stolen property, due to what the auction site that was used stated that if customer pays in full they have to let the customer get their things. The facility did everything in their power to not be available to take payment or return calls. There is no resolving when they sold my thing before the date they gave me over the phone.Stephenie M. | Overall Experience
Customer did not leave a comment.Adrian A.
Customer did not leave a comment.ashraf A.
Customer did not leave a comment.Alan B.
Great experience.Craig M.
The office staff were angels. Everything went smooth.phillip S.
This lady was very knowledgeable and helpful. Much more so than the guy at the pick up location.Jacob P.
Customer did not leave a comment.Christina M. | Overall Experience
Customer did not leave a comment.Dwianshell E.
Customer did not leave a comment.BETTY S.
Customer did not leave a comment.Zachary P.
The office staff lady was very friendly and helpful both times I encountered her.Eunice L. | Overall Experience
Customer did not leave a comment.Charley T.
Customer did not leave a comment.Gary H.
Customer did not leave a comment.Steven D.
Customer did not leave a comment.Monica C.
Very disappointed in the charges i received.Sarah M.
Customer did not leave a comment.Steven R.
Smooth sailing at this storage facility Loved the experience and all the persons working there Definitely recommend and will use again in future Thank you !!Totie H. | Overall Experience
Customer did not leave a comment.Carrie R.
Very professional friendly and thorough service. Thank You !!Melanie L.
The person told me all the lights were working. I left Texas and when getting into Oklahoma later that evening, I noticed I had no tail lights on the trailer. I had to pull over and find a hotel versus staying at a friends place due to no lights.Russell P.
This was a nightmare. I rented a small truck brought it back less than 24 hours later and went exactly 68 miles. I was overcharged $581.00! They made a terrible mistake on my mileage and emptied my bank account on the 4th of July weekend. It has been 4 days and still no refund!Delta L.
Customer did not leave a comment.Carolyn W.
Customer did not leave a comment.Dalia M.
Customer did not leave a comment.mary A.
Customer did not leave a comment.Susan B.
The 6x12 was clean but the side rails were so close to the side I was unable to tie my stuff down.garry G.
Customer did not leave a comment.Todd R.
She was amazing I give her 10 StarsJosie D.
Customer did not leave a comment.Vicki B.
Wonderful experience !Keith C.
I turned the trailer in after hours. The area was a pretty tight fit. Overall it was fine.Shelly M.
Customer did not leave a comment.Kelly L.
Customer did not leave a comment.Tammy R.
Customer did not leave a comment.Dennis A.
Customer did not leave a comment.Jay W.
I have had 2 units for a time, 1 inside with climate control and kept the longest. The other unit was outside. Finally went through the one outside and condensed that one inside. Staff at the facility are great,understanding and good to work with. This storage facility is easy to maneuver around and the climate units have hallways wide and open . Great place. I like it.ROBERT J. | Overall Experience
Customer did not leave a comment.Imaela C.
Customer did not leave a comment.BRETT B.
Smooth transaction. No improvements needed.Judy K.
Customer did not leave a comment.Sherry A. | Overall Experience
Customer did not leave a comment.Vernon W.
The staff was extremely friendly.Perry S. | Overall Experience
Customer did not leave a comment.Caleb F.
The lady was so helpful. She answered my questions and pointed out information I needed to have a good experience.DAVID L.
This is a wonderful facility, and I truely recommend this place for storage and uHaul needs! The people are absolutely awesome and definitely understand customer service, and very respects!! Thank you Renae and Joe!!Oveida B. | Overall Experience
Customer did not leave a comment.Drusilla O.
I have no recommendations for improvement. Renee and Joe were both extremely kind and helpful.Roger S.
Customer did not leave a comment.Larry C.
Good serviceMarian H.
Customer did not leave a comment.SMITH W.
Customer did not leave a comment.JOHN S.
Customer did not leave a comment.Richard B.
Facility is older, but clean. Staff was very nice.John L. | Overall Experience
Keep doing what you are doing.ERCELIA S.
Very friendlyAlbert M.
Customer did not leave a comment.Mario G.
Customer did not leave a comment.Adewole S.
The staff here was great and so helpful will definitely rent from here again. The only negative comment is the after hours pick up is a NIGHTMARE to navigate through on your phone. Will never do that againGerald L.
Customer did not leave a comment.Chubuke O.
Customer did not leave a comment.urias P.
Not sure what the ladys name is but she is awesome friendly and very good at what she does! She made an unpleasant (having to move) experience into a pleasant one with her customer service skills!octavio l. | Overall Experience
Customer did not leave a comment.Belinda M. | Overall Experience
Prvious renter had obviously backed the 5x8 trailer into something HARD. Bottom of back doors were damaged along with a light and the trailer tonge was bent out of perpendicular by at least 8 inches. The thing towed to the passenger side so bad you could not see the trailer wheel on the drivers side through the mirror. Need to send to the shop to straighten the tounge.George L.
Customer did not leave a comment.Kenneth Y.
Super nice, friendly, courteous, and proficientJODY N.
I was told that it was a 20 ft from the guy working in the office and it was not, it was a 15 ft. He said he had not 15 ft? He was also a little demeaning. Treated my friend and I like we did not know what we were doing.Kallene S.
A few times the gate was left open but manager was in ghd officd otherwisr is was greatDiane K. | Overall Experience
Renae was always very helpful and kind....I always enjoyed dealing with her!!! Her customer service was excellent!!!JUDY F. | Overall Experience