Excellent service!
SUSAN NEWCOMB
Customer Reviews for Treasure Barn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Kathy I believe her name was She was very friendly and helpful Thank you
janetta girensHave more than just one truck size available, or equipment at closer locations.
Zachary BrownThe woman who assisted us was very helpful, patient and kind. She made sure we got the correct rentals and that it was exactly what we wanted and needed.
Brenda SchlakExcellent customer service, very welcoming and knowledgeable
Armando WoodwardVery helpful staff. Will use your service again
Leann PorterVery friendly customer service
ron flentgeExcellent people
ROY HITCHCOCKThere was oil on the floor of the truck that made it incredibly slippery.
LeeAnn WantlandWe drove an extra 20 mi instead of the 3 mile drop off location for a discount of $25. That was an extra 40 miles for my pickup car and when we got there the $25 was not taken off. I had to call to get it straightened out. That was a waste of my time and a waste of my gasoline.I will never do that again.
MONICA HARRISGreat folks at this store! Always super friendly and helpful. They make the process easy and quick — was there under 5 minutes 👍
Todd HanesTreasure Barn was so good. The check out And check in was a breeze
Bruce BealEric was accommodating; worked with me on a pick-up time and was professional. Eric and Callie Watson both did a good job at pick up answering my questions.
Jaon BecknerRude customer service, not willing to work with our situation, charged more than originally stated.
Amy RamboI would love to give some constructive criticism, but it was a great experience and I can’t think of any way to improve it!
Adam MenzelI appreciate the gentleman and lady that helped our reservation, pick up and return of the truck. They could not have been better to us!!
Clint EvansAgain, another great experience with a U-haul location in Marshfield MO. Thank you Kathy for your help and humor !
Steve LaycockTruck was dirty when rented to me. Dealer suggested that I clean it before returning to avoid a cleaning fee. Cab floo covered in dried mud. Dirty diaper and empty food and drink in cab. Broken driver side mirror which dealer confirmed they knew about when returned (safety violation). Broken ramp trolley, so I had to lay on my back and guide the trolley in while my 63 year old sister pushed it in. All so I could return the truck. Thank you for a pleasurable rental experience. Just what I have come to expect from Uhaul.
JEFF MOORERamp was broken a rod under it you can pull it out but we had to monkey with it to get it to work.it was a pain
Joseph NelsonEverything went well.
Joe LANHAMWe were very pleased with the service.
cynthia schuderGreat place to rent a uhaul Great customer service
Evan MccormickCustomer service was amazing
Jeremy hICKSThe appliance dolly and the blankets that I had ordered weren’t in the truck, so had to go back an hour and a half later to get them.
Robert SmithUhaul has been a consistent performer for me. Alway a good experience. Thank you.
JEVON HOMITZKYThe two metal pieces used to ratchet down the front tires were super old and rusty. I couldn't work them by myself and I should have been able to.
Kathyrn WorksExcellent the way it is.
Larry StraitThey are nearby, so is convenient.
Sean CollettGot charged for 2 days even though I only needed the equipment for 5hours
Timothy RyanN/A
RONNIE MOSESVery friendly staff. Thank you.
STANLEY WHITEHURSTScott was great there helping us with the reservation and car dolly. He went above and beyond. They only thing I noticed on the car dolly was one strap was frayed a bit. But it worked find and we made it to our destination safely.
Stephen highfillThe staff were great, but the system was just wrong. It wouldn’t allow them to rent me a tow dolly even though there was obviously one sitting in the parking lot. Took way longer than any of us wanted.
Noah JohnsonTruck was filthy
Adam MedlinFriendly & convenient service.
Matthew HaleIt sufficed.
Larry MceloryQuick drop off, in and out in less than 5 minutes. Personnel were fast and helpful.
Steven LongThey were very concerned about my experience and apologetic.
TRAVIS WELLSThe staff was friendly and knowledgeable. Did a great job of answering questions and showing us around the truck.
Alyson ArevaloQuit emailing me.
David SMITHVery poor customer service. Most equipment was not available. Was informed that equipment rental was not a priority to them.
David JohnsonThey were very courteous and helpful.
Alan ThomasI was pleased with everything. No complaints. Need rent truck again couple days.
James MillerWas satisfied with the whole rental process. I will definitely use uhaul again.
James MillerAgent was extremely helpful with acquisition and dropoff. Very knowledgeable and professional.
James Bann