Customer Reviews for Treasure Barn
(U-Haul Neighborhood Dealer)

421 reviews

340 McNabb Rd   Marshfield, MO 65706
(Behind Don Vance Ford Dealership)

(417) 943-4060

Office Hours

  • Mon-Sun: 9 am–6 pm

Services at this Location:

Contact Us

(417) 943-4060

340 McNabb Rd
Marshfield, MO 65706
(Behind Don Vance Ford Dealership)

Services at this Location:

Office Hours

  • Mon-Sun: 9 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service!

SUSAN NEWCOMB 
Rating:
5.0

Kathy I believe her name was She was very friendly and helpful Thank you

janetta girens 
Rating:
2.0

Have more than just one truck size available, or equipment at closer locations.

Zachary Brown 
Rating:
5.0

The woman who assisted us was very helpful, patient and kind. She made sure we got the correct rentals and that it was exactly what we wanted and needed.

Brenda Schlak 
Rating:
5.0

Excellent customer service, very welcoming and knowledgeable

Armando Woodward 
Rating:
5.0

Very helpful staff. Will use your service again

Leann Porter 
Rating:
5.0

Customer did not leave a comment.

Janee Johnson 
Rating:
5.0

Customer did not leave a comment.

Leroy Fleener 
Rating:
5.0

Very friendly customer service

ron flentge 
Rating:
5.0

Customer did not leave a comment.

Christopher Brown 
Rating:
4.0

Customer did not leave a comment.

DAVID SMITH 
Rating:
5.0

Excellent people

ROY HITCHCOCK 
Rating:
3.0

Customer did not leave a comment.

mikaelia dainion 
Rating:
5.0

Customer did not leave a comment.

Micah Broyles 
Rating:
5.0

There was oil on the floor of the truck that made it incredibly slippery.

LeeAnn Wantland 
Rating:
3.0

We drove an extra 20 mi instead of the 3 mile drop off location for a discount of $25. That was an extra 40 miles for my pickup car and when we got there the $25 was not taken off. I had to call to get it straightened out. That was a waste of my time and a waste of my gasoline.I will never do that again.

MONICA HARRIS 
Rating:
3.0

Customer did not leave a comment.

Shannon Brower 
Rating:
3.0

Customer did not leave a comment.

Michell Noorlun 
Rating:
4.0

Customer did not leave a comment.

Bruce Shaver 
Rating:
4.0

Great folks at this store! Always super friendly and helpful. They make the process easy and quick — was there under 5 minutes 👍

Todd Hanes 
Rating:
5.0

Treasure Barn was so good. The check out And check in was a breeze

Bruce Beal 
Rating:
4.0

Customer did not leave a comment.

JEVON HOMITZKY 
Rating:
5.0

Eric was accommodating; worked with me on a pick-up time and was professional. Eric and Callie Watson both did a good job at pick up answering my questions.

Jaon Beckner 
Rating:
5.0

Customer did not leave a comment.

Serena Witzke 
Rating:
5.0

Customer did not leave a comment.

Pamela Denney 
Rating:
1.0

Rude customer service, not willing to work with our situation, charged more than originally stated.

Amy Rambo 
Rating:
4.0

Customer did not leave a comment.

Ralph Mueller 
Rating:
5.0

I would love to give some constructive criticism, but it was a great experience and I can’t think of any way to improve it!

Adam Menzel 
Rating:
5.0

I appreciate the gentleman and lady that helped our reservation, pick up and return of the truck. They could not have been better to us!!

Clint Evans 
Rating:
3.0

Customer did not leave a comment.

Mark Wootton 
Rating:
5.0

Customer did not leave a comment.

James Warford 
Rating:
5.0

Again, another great experience with a U-haul location in Marshfield MO. Thank you Kathy for your help and humor !

Steve Laycock 
Rating:
3.0

Customer did not leave a comment.

Ralph Mueller 
Rating:
1.0

Truck was dirty when rented to me. Dealer suggested that I clean it before returning to avoid a cleaning fee. Cab floo covered in dried mud. Dirty diaper and empty food and drink in cab. Broken driver side mirror which dealer confirmed they knew about when returned (safety violation). Broken ramp trolley, so I had to lay on my back and guide the trolley in while my 63 year old sister pushed it in. All so I could return the truck. Thank you for a pleasurable rental experience. Just what I have come to expect from Uhaul.

JEFF MOORE 
Rating:
5.0

Customer did not leave a comment.

Dakota Busma 
Rating:
3.0

Ramp was broken a rod under it you can pull it out but we had to monkey with it to get it to work.it was a pain

Joseph Nelson 
Rating:
5.0

Everything went well.

Joe LANHAM 
Rating:
5.0

We were very pleased with the service.

cynthia schuder 
Rating:
5.0

Great place to rent a uhaul Great customer service

Evan Mccormick 
Rating:
5.0

Customer did not leave a comment.

Mike Peters 
Rating:
4.0

Customer did not leave a comment.

Christine Seeley 
Rating:
5.0

Customer did not leave a comment.

JACK BUSBEE 
Rating:
5.0

Customer service was amazing

Jeremy hICKS 
Rating:
5.0

Customer did not leave a comment.

Deana Connell 
Rating:
4.0

The appliance dolly and the blankets that I had ordered weren’t in the truck, so had to go back an hour and a half later to get them.

Robert Smith 
Rating:
4.0

Customer did not leave a comment.

John Nash 
Rating:
5.0

Uhaul has been a consistent performer for me. Alway a good experience. Thank you.

JEVON HOMITZKY 
Rating:
5.0

Customer did not leave a comment.

Randy Witherspoon 
Rating:
5.0

Customer did not leave a comment.

Larry Strait 
Rating:
4.0

The two metal pieces used to ratchet down the front tires were super old and rusty. I couldn't work them by myself and I should have been able to.

Kathyrn Works 
Rating:
5.0

Excellent the way it is.

Larry Strait 
Rating:
4.0

Customer did not leave a comment.

Trevor Bissell 
Rating:
4.0

They are nearby, so is convenient.

Sean Collett 
Rating:
5.0

Customer did not leave a comment.

robert hupman 
Rating:
4.0

Customer did not leave a comment.

JACK MORELOCK 
Rating:
5.0

Customer did not leave a comment.

Jack Morelock 
Rating:
4.0

Customer did not leave a comment.

GRIFFIN KENNEDY 
Rating:
5.0

Customer did not leave a comment.

Kaitlynn Olson 
Rating:
2.0

Got charged for 2 days even though I only needed the equipment for 5hours

Timothy Ryan 
Rating:
4.0

Customer did not leave a comment.

Ron Osborn 
Rating:
2.0

Customer did not leave a comment.

Cyndle Baird 
Rating:
4.0

Customer did not leave a comment.

Timothy Acuff 
Rating:
5.0

Customer did not leave a comment.

Scott Kerber 
Rating:
5.0

N/A

RONNIE MOSES 
Rating:
4.0

Very friendly staff. Thank you.

STANLEY WHITEHURST 
Rating:
5.0

Scott was great there helping us with the reservation and car dolly. He went above and beyond. They only thing I noticed on the car dolly was one strap was frayed a bit. But it worked find and we made it to our destination safely.

Stephen highfill 
Rating:
2.0

The staff were great, but the system was just wrong. It wouldn’t allow them to rent me a tow dolly even though there was obviously one sitting in the parking lot. Took way longer than any of us wanted.

Noah Johnson 
Rating:
3.0

Customer did not leave a comment.

Jennifer Fluit 
Rating:
4.0

Customer did not leave a comment.

Chyrl Ripple 
Rating:
5.0

Customer did not leave a comment.

Chris Stuelke 
Rating:
5.0

Customer did not leave a comment.

Gerald Eitner 
Rating:
3.0

Truck was filthy

Adam Medlin 
Rating:
5.0

Customer did not leave a comment.

kelly Arthur 
Rating:
5.0

Friendly & convenient service.

Matthew Hale 
Rating:
3.0

Customer did not leave a comment.

Amanda Steele 
Rating:
3.0

Customer did not leave a comment.

Scott Chick 
Rating:
4.0

It sufficed.

Larry Mcelory 
Rating:
3.0

Customer did not leave a comment.

Angel House 
Rating:
5.0

Customer did not leave a comment.

Mary Raines 
Rating:
5.0

Quick drop off, in and out in less than 5 minutes. Personnel were fast and helpful.

Steven Long 
Rating:
4.0

Customer did not leave a comment.

Ken Franek 
Rating:
4.0

Customer did not leave a comment.

James Russell 
Rating:
5.0

Customer did not leave a comment.

Jeff Ansell 
Rating:
5.0

Customer did not leave a comment.

Jackie Keeney 
Rating:
5.0

They were very concerned about my experience and apologetic.

TRAVIS WELLS 
Rating:
5.0

The staff was friendly and knowledgeable. Did a great job of answering questions and showing us around the truck.

Alyson Arevalo 
Rating:
5.0

Quit emailing me.

David SMITH 
Rating:
5.0

Customer did not leave a comment.

Howard Carter 
Rating:
5.0

Customer did not leave a comment.

Susan Oliver 
Rating:
5.0

Customer did not leave a comment.

LARRY FRICK 
Rating:
5.0

Customer did not leave a comment.

Roger Erisman 
Rating:
1.0

Very poor customer service. Most equipment was not available. Was informed that equipment rental was not a priority to them.

David Johnson 
Rating:
5.0

They were very courteous and helpful.

Alan Thomas 
Rating:
3.0

Customer did not leave a comment.

Scott Chick 
Rating:
5.0

Customer did not leave a comment.

Bryan Nelson 
Rating:
5.0

I was pleased with everything. No complaints. Need rent truck again couple days.

James Miller 
Rating:
5.0

Was satisfied with the whole rental process. I will definitely use uhaul again.

James Miller 
Rating:
5.0

Agent was extremely helpful with acquisition and dropoff. Very knowledgeable and professional.

James Bann 
Rating:
5.0

Customer did not leave a comment.

Chris Williams 
Rating:
5.0

Customer did not leave a comment.

Chris Williams 
No reviews have been submitted for this location.

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