Customer Reviews for Trader Jon
(U-Haul Neighborhood Dealer)

202 reviews

1201 N Washington St   Chillicothe, MO 64601

(660) 240-9074

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–4 pm
  • Sun: 12 pm–3:30 pm
Special Operating Hours
  • 4/13/2024: Closed

Services at this Location:

Contact Us

(660) 240-9074

1201 N Washington St
Chillicothe, MO 64601

Services at this Location:

Office Hours

  • Mon-Fri: 9:30 am–5:30 pm
  • Sat: 9:30 am–4 pm
  • Sun: 12 pm–3:30 pm
Special Operating Hours
  • 4/13/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Don Smith 
Rating:
5.0

Customer did not leave a comment.

Stephen Epperson 
Rating:
5.0

Customer did not leave a comment.

Cody Dale 
Rating:
5.0

Customer did not leave a comment.

Lawrence Wilson 
Rating:
5.0

Could not have asked for a better experience. Would definitely recommend

Carl McBee 
Rating:
5.0

Trader Jon is amazing to work with. He explains everything to you including what every cost is and why it’s there. A great place all the way around.

Cailin Dixon 
Rating:
5.0

Customer did not leave a comment.

Jacquelyn Cunningham 
Rating:
5.0

Perfect thank you!

MANOA LATU 
Rating:
5.0

Customer did not leave a comment.

Mary Kromeich 
Rating:
5.0

Customer did not leave a comment.

Dinah Leach 
Rating:
4.0

Fuel was almost on E

Debbie Vaughn 
Rating:
5.0

Customer did not leave a comment.

Norman Owen 
Rating:
2.0

Wrong truck, had to refuel before getting home from location, 20 miles, no appliance dolly that was reserved

Tim Brown 
Rating:
4.0

Awesome place, the people are very polite and concerned with our moving needs. John is very professional. Thank you

Annie Dinsmore 
Rating:
4.0

You all was very polite and helpful.I would recommend you to everyone. Thank you

Annie Dinsmore 
Rating:
1.0

The original drop off location was MFA in Chillicothe, MO. When I got there around 2:30 to 3:00 on Friday afternoon, 8 Sept, there was no one there and no indication it was even a U-Haul location. So, I called another dealer in Chillicothe, MO--Trader Jon. So, I dropped the truck off there and he said he would process it in that afternoo or Sat at the latest. It was not until Monday, 11 Sept that I received a call from U-Haul saying the truck had still not been turned in and I was subject to extra charges. It was then processed in on Monday afternoon. It would appear that both these dealers were too busy with their other business ventures to take timely action for U-Haul.

ROGER BASKETT 
Rating:
5.0

Customer did not leave a comment.

Eugene Swartz 
Rating:
4.0

Customer did not leave a comment.

Adam Stretch 
Rating:
3.0

The employee was very nice, but failed to document that I returned the truck and dolly. I received a text staying that my equipment hadn't been returned. Moving is stressful enough. I shouldn't have to make sure your people are doing their jobs.

Colleen Hazel 
Rating:
3.0

Customer did not leave a comment.

Eduardo Sanchez 
Rating:
4.0

Customer did not leave a comment.

Henry Litzelman 
Rating:
3.0

The location is confusing because it's also an antique store business. My Google maps took me to the store but the U-Haul trucks get parked in the back. It's on a busy street so I had to turn around and reroute. But it was an alright experience, I figured it out.

Steven Stoll 
Rating:
5.0

Customer did not leave a comment.

Gary Sallee 
Rating:
1.0

You could improve the service by not reserving equip in my name when I didn’t reserve it … FRAUD !!!

JON MARTIN 
Rating:
5.0

Have the trailer or other available at a location near to them.

Daniel Marshal 
Rating:
3.0

Customer did not leave a comment.

Tom Quigg 
Rating:
5.0

Customer did not leave a comment.

Judy Wiedmier 
Rating:
5.0

Very well run operation, very efficient.

Michael Wilson 
Rating:
3.0

Good Agent at this location ! No need to change a thing here !! Put more money in this Agents pocket !!

rANDAL Nelson 
Rating:
5.0

Customer did not leave a comment.

Michael Wilson 
Rating:
5.0

Scheduling for pickup and drop off would have shorted me 2 hours of use until I called the drop off location and discussed it with them. It all worked out well. I didn't see an option to rent the truck and trailer for longer than 3 days or I would have. Returning the truck with. 1/4 of a tank instead of full is a pain to try and work out Other than that it was good the equipment was well taken care of and clean.

Michael Donoho 
Rating:
5.0

Easy drop off procedures

Danielle Hackathorn 
Rating:
5.0

Customer did not leave a comment.

Amanda M Younts 
Rating:
5.0

Customer did not leave a comment.

barbara katekaru 
Rating:
5.0

Again nothing. The owner of Trader Jon’s was kind and helpful! Thank You!

Lisa Brown 
Rating:
5.0

ALWAYS GR8 FRIENDLY SERVICE

SHERRI SMITH 
Rating:
5.0

Customer did not leave a comment.

Michael Theas 
Rating:
4.0

The staff was friendly and very helpful.

Jason Standiford 
Rating:
5.0

Trader Jon UHAUL was very easy to work with! Communication was wonderful and friendly!

Aaron Holt 
Rating:
5.0

Customer did not leave a comment.

Mark McKean 
Rating:
5.0

Customer did not leave a comment.

Barbara katekaru 
Rating:
5.0

good helpful staff

SAMANG KIM 
Rating:
4.0

Even though he was busy with another customer, he attempted to contact me and work through glitches.

Al Fogleman 
Rating:
5.0

Trailer was ready and service was quick

Chris Sanders 
Rating:
4.0

Customer did not leave a comment.

tammy carr 
Rating:
5.0

Jon always has everything ready for me and makes sure what ever trailer or truck I'm using will go the distance. I cannot think of anything that could improve service other than more large size trucks.

DEBBIE REYNOLDS 
Rating:
3.0

Only location in area.They do not check in vehicle right away as I think they should do

JOHN CARPENTER 
Rating:
5.0

Customer did not leave a comment.

Cailin ThrasherDixon 
Rating:
5.0

Customer did not leave a comment.

julia evans 
Rating:
5.0

Customer did not leave a comment.

Deborah Hardy 
Rating:
5.0

The owner was amazing, extremely helpful!

Gary Hooyman 
Rating:
5.0

Customer did not leave a comment.

Stephen Robison 
Rating:
5.0

Customer did not leave a comment.

Ryan Redford 
Rating:
4.0

The app was a frustrating experience. I was over an hour trying to get the truck picked up and returning the truck was just as frustrating. I finally had to find a real person to help both times. It was raining and the truck leaked and ruined some of my things.

Marc Taylor 
Rating:
5.0

Everything was just fine he was very informative

melody fryhover 
Rating:
5.0

Enjoyed the manager. Equipment was great.

Dave Akins 
Rating:
5.0

I have used at least 6 U-Hauls in the last 3 years. I have always dropped them off at Traders Jon's and this year picked them up from there. I get great service every time.

DEBBIE REYNOLDS 
Rating:
5.0

The previous renters used it and left it with grain in it my furniture had Grain all over it i am having to clean my mattresses due to how dirty it was left!

SHANDA FEENEY 
Rating:
5.0

Jon is awesome to work with. Very friendly and always willing to help. I will not work with anyone but Jon when I need to rent a uhaul.

Amy Wood 
Rating:
5.0

Customer did not leave a comment.

Rick Railsback 
Rating:
3.0

The landing where the key drop box is located is extremely dangerous. There were no locks on any of the key boxes.

Barry Smith 
Rating:
5.0

Customer did not leave a comment.

LAURINE KNOWLES 
Rating:
1.0

Customer did not leave a comment.

STEVEN CONDRON 
Rating:
5.0

Very easy to work with. Check in and out was very smooth and easy.

MICHAEL HANSEN 
Rating:
3.0

After making the reservation, coming to the location the service representative said “Bold of you to assume I have a truck for you.” so I hope that once a reservation is made that guarantees the vehicle will be available when scheduled.

Hannah Leonard 
Rating:
5.0

Customer did not leave a comment.

ASHLEY DONOHO 
Rating:
5.0

John was extremely helpful and patient!! Would definitely recommend to anyone!!

ASHLEY DONOHO 
Rating:
2.0

When I dropped off the trailer it was a little difficult to find the office. It was inside an antique store. Didn’t have any UHaul signs visible in store. Did see signs in the office when I asked for help. Told “UHaul guy wasn’t in and to leave trailer in parking lot.” Individual I spoke with could not answer any of my questions.

Edward Wilds 
Rating:
3.0

Customer did not leave a comment.

KADIN RONCHETTO 
Rating:
5.0

Jon has always been very helpful. I have made four trips with a u-haul up to Chillicothe and he has always been able to assist me or even check up on me if I'm run in to bad weather and been a little late getting there. I had to make a trip back down to my house in New Mexico and he got me just the right size trailer to take my necessary stuff home until I could make my last return trip back to Chillicothe. Great customer service!

DEBBIE REYNOLDS 
Rating:
5.0

Customer did not leave a comment.

Jason Hudnut 
Rating:
5.0

Jon did a amazing job going up and beyond making sure we had what we needed and helped us when the district dispatch tried to over charge us at a different location. Jon makes sure you get what you need, when you need it, for the price your quoted.

ANDREW WENZL 
Rating:
4.0

Customer did not leave a comment.

COURTNEY WALLACE 
Rating:
5.0

Customer did not leave a comment.

DEBBI CRAIN 
Rating:
5.0

Customer did not leave a comment.

JANET LARGE 
Rating:
1.0

Don’t over book your trucks/ don’t customers you’ll reserve them one truck and rent it out to another.

MISTY FONSECA 
Rating:
5.0

Awesome service .

Jerry Greer 
Rating:
3.0

I could not pick up trailer at 9am as scheduled because location did not open until 9:30

BRETT PRATT 
Rating:
1.0

POSs poor due to the fact that I didn’t get a u haul someone at the location is apparently using my credit card to reserve trucks I haven’t reserved one

JON MARTIN 
Rating:
4.0

Customer did not leave a comment.

Heather keen 
Rating:
5.0

Nothing, everything was great

TERRY REED 
Rating:
3.0

The truck we rented had a heating problem and I had to add two gallons of antifreeze. Not what I wanted to do while moving

Angela Case 
Rating:
5.0

Jon was great to work with. Great customer service

WILLIAM CONSTANT 
Rating:
5.0

Very easy drop off, and staff very friendly, highly recommend.

Timothy Hodge 
Rating:
5.0

On time and professional

Michael Guyett 
Rating:
5.0

Customer did not leave a comment.

WILLIAM WHITE 
Rating:
2.0

Find different dealer more accommodating

COLTEN MCCLURE 
Rating:
5.0

Customer did not leave a comment.

Steven Hendrix 
Rating:
5.0

I am a older man and had two back surgery and hard for me pickup trailer hitch if the trailer had a jack on it that would greatly appreciated 🙏. It was a 6x12 trailer. Thanks.

Dan Winbsor 
Rating:
5.0

Customer did not leave a comment.

DEBBIE REYNOLDS 
Rating:
3.0

Make sure the vehicle is clean and safe to drive before signing it out to someone. The interior of the cab was dirty as was the bed. The passenger side wiper came apart before leaving the lot (in a rain/snow event). The dealer swapped that one out, but before going 4 miles outside Chillicothe the driver’s side wiper came apart which I had to replace. The driver’s side front tire only had 15 lbs of air which again I had to remedy. Not a good start to my moving experience.

VERLON PERSINGER 
Rating:
5.0

Customer did not leave a comment.

Scott Knebel 
Rating:
5.0

Customer did not leave a comment.

Jonathan McClain 
Rating:
5.0

Customer did not leave a comment.

WALTER RIVES 
Rating:
5.0

Customer did not leave a comment.

Logan Cooper 
Rating:
3.0

Customer did not leave a comment.

ROBERT ELLIOTT 
Rating:
5.0

Led lights inside box of truck

DARIN NEWMAN 
Rating:
5.0

Customer did not leave a comment.

Michael Davis 
Rating:
5.0

Customer did not leave a comment.

Eric Englert 
Rating:
5.0

Customer did not leave a comment.

MALDEANNA LYNNES 
No reviews have been submitted for this location.

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