Customer Reviews for Trader Jon
(U-Haul Neighborhood Dealer)

160 comentarios

1201 N Washington St   Chillicothe, MO 64601

(660) 240-9074

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 12 p. m. - 3:30 p. m.
Horario especial
  • 9/24/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(660) 240-9074

1201 N Washington St
Chillicothe, MO 64601

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 5:30 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 12 p. m. - 3:30 p. m.
Horario especial
  • 9/24/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

Even though he was busy with another customer, he attempted to contact me and work through glitches.

Al F. 
Clasificación:
5.0

Trailer was ready and service was quick

Chris S. 
Clasificación:
4.0

El cliente no dejó un comentario.

tammy C. 
Clasificación:
5.0

Jon always has everything ready for me and makes sure what ever trailer or truck I'm using will go the distance. I cannot think of anything that could improve service other than more large size trucks.

DEBBIE R. 
Clasificación:
3.0

Only location in area.They do not check in vehicle right away as I think they should do

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cailin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

julia E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah H. 
Clasificación:
5.0

The owner was amazing, extremely helpful!

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan R. 
Clasificación:
4.0

The app was a frustrating experience. I was over an hour trying to get the truck picked up and returning the truck was just as frustrating. I finally had to find a real person to help both times. It was raining and the truck leaked and ruined some of my things.

Marc T. 
Clasificación:
5.0

Everything was just fine he was very informative

melody F. 
Clasificación:
5.0

Enjoyed the manager. Equipment was great.

Dave A. 
Clasificación:
5.0

I have used at least 6 U-Hauls in the last 3 years. I have always dropped them off at Traders Jon's and this year picked them up from there. I get great service every time.

DEBBIE R. 
Clasificación:
5.0

The previous renters used it and left it with grain in it my furniture had Grain all over it i am having to clean my mattresses due to how dirty it was left!

SHANDA F. 
Clasificación:
5.0

Jon is awesome to work with. Very friendly and always willing to help. I will not work with anyone but Jon when I need to rent a uhaul.

Amy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick R. 
Clasificación:
3.0

The landing where the key drop box is located is extremely dangerous. There were no locks on any of the key boxes.

Barry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURINE K. 
Clasificación:
1.0

El cliente no dejó un comentario.

STEVEN C. 
Clasificación:
5.0

Very easy to work with. Check in and out was very smooth and easy.

MICHAEL H. 
Clasificación:
3.0

After making the reservation, coming to the location the service representative said “Bold of you to assume I have a truck for you.” so I hope that once a reservation is made that guarantees the vehicle will be available when scheduled.

Hannah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY D. 
Clasificación:
5.0

John was extremely helpful and patient!! Would definitely recommend to anyone!!

ASHLEY D. 
Clasificación:
2.0

When I dropped off the trailer it was a little difficult to find the office. It was inside an antique store. Didn't have any UHaul signs visible in store. Did see signs in the office when I asked for help. Told “UHaul guy wasn't in and to leave trailer in parking lot.” Individual I spoke with could not answer any of my questions.

Edward W. 
Clasificación:
3.0

El cliente no dejó un comentario.

KADIN R. 
Clasificación:
5.0

Jon has always been very helpful. I have made four trips with a u-haul up to Chillicothe and he has always been able to assist me or even check up on me if I'm run in to bad weather and been a little late getting there. I had to make a trip back down to my house in New Mexico and he got me just the right size trailer to take my necessary stuff home until I could make my last return trip back to Chillicothe. Great customer service!

DEBBIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

Jon did a amazing job going up and beyond making sure we had what we needed and helped us when the district dispatch tried to over charge us at a different location. Jon makes sure you get what you need, when you need it, for the price your quoted.

ANDREW W. 
Clasificación:
4.0

El cliente no dejó un comentario.

COURTNEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBI C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET L. 
Clasificación:
1.0

Don't over book your trucks/ don't customers you'll reserve them one truck and rent it out to another.

MISTY F. 
Clasificación:
5.0

Awesome service .

Jerry G. 
Clasificación:
3.0

I could not pick up trailer at 9am as scheduled because location did not open until 9:30

BRETT P. 
Clasificación:
1.0

POSs poor due to the fact that I didn't get a u haul someone at the location is apparently using my credit card to reserve trucks I haven't reserved one

JON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Heather K. 
Clasificación:
5.0

Nothing, everything was great

TERRY R. 
Clasificación:
3.0

The truck we rented had a heating problem and I had to add two gallons of antifreeze. Not what I wanted to do while moving

Angela C. 
Clasificación:
5.0

Jon was great to work with. Great customer service

WILLIAM C. 
Clasificación:
5.0

Very easy drop off, and staff very friendly, highly recommend.

Timothy H. 
Clasificación:
5.0

On time and professional

Michael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM W. 
Clasificación:
2.0

Find different dealer more accommodating

COLTEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven H. 
Clasificación:
5.0

I am a older man and had two back surgery and hard for me pickup trailer hitch if the trailer had a jack on it that would greatly appreciated . It was a 6x12 trailer. Thanks.

Dan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBBIE R. 
Clasificación:
3.0

Make sure the vehicle is clean and safe to drive before signing it out to someone. The interior of the cab was dirty as was the bed. The passenger side wiper came apart before leaving the lot (in a rain/snow event). The dealer swapped that one out, but before going 4 miles outside Chillicothe the driver's side wiper came apart which I had to replace. The driver's side front tire only had 15 lbs of air which again I had to remedy. Not a good start to my moving experience.

VERLON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Logan C. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT E. 
Clasificación:
5.0

Led lights inside box of truck

DARIN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric E. 
Clasificación:
5.0

El cliente no dejó un comentario.

MALDEANNA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald F. 
Clasificación:
5.0

Needed a truck for a few hours they were open and quick to supply a truck for my needs

Eric C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gragory G. 
Clasificación:
5.0

I was only able to pick up at this location after waiting at another pickup location where no one showed up. It wasn't the easiest experience but I blame it on covid. Would have been nice to have received a discount from U-Haul since I had to drive a number of miles to finally get the trailer I requested.

kathy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
1.0

I have NUMEROUS reasons why this was a poor experience. 1. I was charged a wrongful drop off location fee of over $350, and all because they didn't give me specifics as to how the process works, and made them drive a whopping 60 miles to drive off their truck. 2. The online check in is different than the 24/7 check in, but I wasn't told that. The person who ran the store wasn't even present, and said he didn't want to come help me unless he HAD TO. 3. Because of the POOR check in process, I was almost 30 minutes late to where I needed to bring the truck. I was 4. The website and check in process as a whole is very difficult and confusing to navigate. 5. The customer service was EXTREMELY RUDE, and not at all helpful. 5. There were added charges I wasn't made aware of until I officially checked in. I will not be using this awful process again, and I will make sure any other person I come in contact with will know just how POOR of a business model this company is. So disappointing.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

Wonderful! He called to let us know that the roads were getting slick and to be careful, not to rush. That was so kind of him! Will definitely be going back!!

Michael V. 
Clasificación:
4.0

Everything was reported as going well. Thank you for the support.

Dawson A. 
Clasificación:
5.0

John was very helpful and able to deliver the truck even in extreme weather conditions. Will certainly use his location again.

Bradford W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin L. 
Clasificación:
5.0

nothing Jon was a great guy to deal with

Glenn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis M. 
Clasificación:
5.0

Excellent service. We could not have been more pleased.

Amy C. 
Clasificación:
3.0

Never get reimbursed for using less than estimated mileage

kelly J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Claretta L. 
Clasificación:
3.0

I only said "NO" to the clean and maintained part because we started out at night and with the filthy windshield with all the bugs, it was very hard to see. Inside the truck was clean!. As for maintENANCE....the truck pulled to the left pretty hard making a 1350 mile trip fun!!!

Christopher L. 
Clasificación:
5.0

Great service!

laura M. 
Clasificación:
2.0

Very very small messy lot

shelby L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
4.0

El cliente no dejó un comentario.

david M. 
Clasificación:
4.0

El cliente no dejó un comentario.

HARRY E. 
Clasificación:
4.0

I think y'all are excellent at false advertising. $29.95 for a rental... Ha, by the time you get done sticking it to people (who have no other options except to rent a truck or lose everything they own)... It's a $140. Which is crap. I rented a uhaul from Kansas city to same town for $136 (which was still horrible). However, Saturday we rented one, used half the mileage we did from KC trip and it's was more money. I hope I NEVER have to use another Uhaul again. They drive like crap! And are RIDICULOUSLY expensive!

Jennifer E. 
Clasificación:
4.0

Good drop off location. Owner of location very kind. Parking lot is small, but I'm guessing the snow affected that aspect.

Patrick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

He was great. Gave personal service and was nice to work with. Made me feel very valued. Need to supply him with many trucks as he was outstanding.

BONNIE H. 
Clasificación:
5.0

Jon, owner of Trader Jon was fantastc to work with. Could not of ask for better service. If renting in Chillicothe highly recommend Trader Jons.

Carol L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

We were thankful to be able to rent a uhaul for a great price but had gotten off to a later start in the day and could not postpone our plans to haul items. It was dark when we hauled and the trailer lights were malfunctioning the entire time.

tiffany R. 
Clasificación:
5.0

Great service!

David M. 
Clasificación:
5.0

Great customer service!

David M. 
Clasificación:
3.0

Truck ran great from Missouri to California, only problem it poured down rain and the front window dripped on the seam on drivers side, other wise car trailer and truck was great

carol D. 
Clasificación:
5.0

Everything thing good and very accommodating

mark J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brennen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

carol K. 
No se han enviado comentarios para esta ubicación.

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