Customer Reviews for Tool Shed Equipment Rental Inc
(Distribuidor de U-Haul del vecindario)

171 comentarios

416 N Perry St   Johnstown, NY 12095

(518) 736-1798

Location Hours

  • Lun.: 9 a. m. - 3 p. m.
  • Mar. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(518) 736-1798

416 N Perry St
Johnstown, NY 12095

Services at this Location:

Location Hours

  • Lun.: 9 a. m. - 3 p. m.
  • Mar. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

DANIELL S. 
Clasificación:
3.0

Cleaner rentals. Make sure vehicles are easily accessible, not partially blocked by parked vehicle.

Mark P. 
Clasificación:
5.0

Love renting from there.

Fletcher R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLYN D. 
Clasificación:
4.0

Nothing very friendly to customer and helpful thank u so much

daniel R. 
Clasificación:
4.0

They were on time and cleaned. Dog hair on the front seats. But we have dogs too. So that didn't bother us. My Granddaughter is allergic to dogs. So she couldn't get in the u haul to help. Overall really nice people! I have recommend them to someone on Facebook already!

BEATRICE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad V. 
Clasificación:
5.0

Very helpful. Thank you for making it so easy and affordable! We would highly recommend The Tool Shed for anything you may need!

debbie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fletcher R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEJ S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra B. 
Clasificación:
5.0

Great support & friendly service.

Thomas O. 
Clasificación:
5.0

This is the place I choose to drop off. They were very help full even though I wasn't on their list.

ELLENMARIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Will D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol P. 
Clasificación:
5.0

It was a very professional experience.

Lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
1.0

No appliance dolly but was originally charged made move more timely and difficult

BILLYJOE M. 
Clasificación:
2.0

Equipment was dirty. No one was available when the equipment was scheduled for pick up.

Bruce A C. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill A. 
Clasificación:
5.0

We always use them when we need a uhaul . Friendly and courteous.

Jim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TODD H. 
Clasificación:
5.0

Great staff very friendly and helpful.

Victoria M. 
Clasificación:
4.0

I have rented from the Tool Shed in the past. Always great to work with. The U haul equipment is always great never any issues.

rich C. 
Clasificación:
5.0

Everything is good and the people are nice

Terry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee H. 
Clasificación:
3.0

Clean up parking area

Cindy L. 
Clasificación:
4.0

The oil change light was on

Rich C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIONEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan V. 
Clasificación:
3.0

Asked for a dolly and was charged for one but did not receive it

Melinda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph P. 
Clasificación:
5.0

The Tool Shed was able to accommodate my need for a trailer on short notice. I appreciate all they did for me.

James S. 
Clasificación:
5.0

Everything went well. Just need a better way to . See what is available at other locations. I had to drive 20 miles to get a trailer. While driving past. My local location. There was a trailer there.

Alan P. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tina D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
5.0

Jake was extremely helpful when our pickup time changed last minute (long drive from Philadelphia during Covid-19 lockdown). Truck was in good shape. They didn't have the furniture pads I'd requested but I think this is more an issue of U-Haul's inventory management, not at issue with the local franchise. I definitely WOULD rent from here again. THanks again Jake!

Chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRY V. 
Clasificación:
5.0

The clerk was very friendly& helpful. I purchased some supplies, & She insisted on helping me with them.

Xionnette M. 
Clasificación:
3.0

Truck was knocking while it was running the check engine light was on and transmission was not shifting right truck was very beat And didn't come with any blankets and wish we had a better running u-haul this was not taken care of.

JOSEPH F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peggy C. 
Clasificación:
3.0

El cliente no dejó un comentario.

peter G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford D. 
Clasificación:
5.0

I've been coming here for a while now. Always very professional and clean!

Hiedi L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMaine K. 
Clasificación:
5.0

Nada

Sarah C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlina C. 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle L. 
Clasificación:
5.0

Very pleasant to deal with. Will definitely use them again.

Brian C. 
Clasificación:
4.0

The location was good, but it is ridiculous that I had to travel 1 and 40 minutes round trip from original pick up location because I recieved a call 2 days prior to pick up. This was not th be first time but this was totally unacceptable. You allow me.to book the location only to change it.

Floros E. 
Clasificación:
5.0

Easier than we could imagine! Everything explained well.

cory B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim P. 
Clasificación:
3.0

The gentleman who waited on me was pleasant, however he struggled a bit with completing the final paperwork due to unfamiliarity with using the computer program. He was apologetic about the slight delay.

Rebecca C. 
Clasificación:
4.0

They did a good job, pleasant to work with.

kevin M. 
Clasificación:
1.0

Everything about the drop off was horrible we were told by the pickup location to drop it off in gloversvill ny and that's what we tried to do and the people at that location were great but uhaul told us to go to a different location in johnstown and it was horrible

PAUL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted S. 
Clasificación:
3.0

On line it said that they would be opened until noon. We arrived at eleven and no one was there. I hope it all goes well from here.

Joseph L. 
Clasificación:
3.0

The van was full of cat hair. I'm allergic to cats. It was a miserable day of driving. Otherwise, the van was in good condition and the staff was pleasant and helpful.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLIE W. 
Clasificación:
5.0

Both representatives that I dealt with were top-notch, very professional and helpful.

tom F. 
Clasificación:
1.0

I'm VERY upset with my experience. The lady that was there was completely rude and overcharged us alot.

LANEL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Fast and friendly staff!!!

Charles S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Bill L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas B. 
Clasificación:
3.0

Very nice staff

Kendra W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paula F. 
Clasificación:
3.0

As the location and gentleman who rented me the uhaul was good the uhaul service was horrible. When I rented the truck my total was $33.79 and my return price was $33.80 well after checking my bank transactions uhaul took 233.79 when I checked out the uhaul and when returning I was charged $200.01 so a total of $433.80 for a $33.80 purchase! Now I'm fighting to get my money back!!!! So unfair and as I have used uhaul in the past quite a few times I will not be doing so again!!!!!!!

Karen C. 
Clasificación:
5.0

The guy there was super friendly and helpful.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

vince S. 
Clasificación:
5.0

Even though the 1800 number had given me a different rate than what they normally charge, the employees at the location were willing to make it right in the end. That was very much appreciated. Thank you Tool Shed employees

Patty M. 
Clasificación:
3.0

Car trailer I picked up three light out bear wire poor maintenance

Larry V. 
Clasificación:
5.0

Very pleased with there service ,hassle free and was quick to get me going . Def will use the again...

Patrick L. 
Clasificación:
3.0

My rental was returned on a Sunday. The Tool Shed is closed Sunday. They came in on Monday and charged me the extra day. I had to waste 25 minutes getting it straightened out.

Charles W. 
Clasificación:
5.0

They are the best. Very friendly and helpful.

judith S. 
Clasificación:
3.0

The safety chains were too long and one or two links were worn and should have been replaced before pickup. the chains were nearly, or did, drag for parts of the journey. Otherwise the Johnstown location was good. BUT HERE IS THE FULL STORY: AND IT IS BAD. I was SUPPOSED to pick up a trailer at Hamburg Street in Schenectady, NY. The fellow there got me mixed up with someone else and needlessly made me wait an hour. Then he found that the original reservation had been botched and only a dolly was reserved (I had made it clear I needed a trailer). Hamburg Street had no trailer. Hamburg Street then sent me to an address in Menands, NY, near Troy. There, there was no trailer, and THEY sent me to another U Haul address in Menands . At the THIRD location (275 Broadway in Menands, NY) there was a trailer there but NO ON E THERE to rent it to me. There was only a viscous German Shepherd in the office and a note to call a number and leave a message. The number did not accept messages. Complaints on the phone to two different scheduling managers revealed that I could wait another hour for the Broadway operator to return to his U Haul business and rent me the trailer or I could drive to Johnstown, NY - at least an hour in the opposite direction. I figured my chances were better in a different place. NOW the confusion, driving, phone calls, being put on hold, and waiting for answers has taken up about 4 hours of my time. 6 HOURS after my original pick up time I left the Johnstown location with a trailer and STILL had a 45 minute drive (instead of the original 10 minute drive from Hamburg Street) to get home. U HAUL'S TOTAL INEPTITUDE COST ME A FULL DAY.

Carolyn C. 
Clasificación:
5.0

I'm sure personnel is great however I didn't see anyone. The other U-Haul equipment that was there looked in good condition. Hours could be more customer friendly.

Maria K. 
Clasificación:
5.0

very friendly and helpful a great group of guys and the cat is friendly to

Richard g K. 
Clasificación:
5.0

Nothing. All was great.

Rodney S. 
Clasificación:
4.0

Attentive, appreciative for our business. Will definitely use this location again.

joe F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ed S. 
Clasificación:
5.0

Vehicle was just what I rented. Customer service was exceptional. A pleasure to do business with.

robert T. 
Clasificación:
5.0

They were great

Jeff W. 
Clasificación:
3.0

El cliente no dejó un comentario.

William Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

wade P. 
Clasificación:
5.0

good rental place, equipment good, personnel efficient

richard S. 
Clasificación:
5.0

The trailer worked, but was badly in need of greasing for the ratchets. The people in the store were great and helpful and I would not hesitate to rent from them again.

joan E. 
Clasificación:
3.0

Very helpful staff.

mark D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eurwin John L. 
No se han enviado comentarios para esta ubicación.

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