Comentarios del cliente para Tonka Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tonka Self Storage

Grado total:

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Jorie P. en

Grado:

The tire on the trailer was flat the moment I put some weight in it. Tire pressure should be checked prior to renting out to someone. I was very disappointed and couldn’t get all the things I needed because of this.

Philip W. en

Grado:

El cliente no dejó un comentario.

Ryan C. en

Grado:

Only reason I wouldn't reccommend is it didn't seem like they had much in the way of inventory on hand.

James R. en

Grado:

There was no one on site at our scheduled pick up time. We were delayed by about 30 minutes u til the manager arrived, got the computer up, and got the equipment ready. We had originally been scheduled to pick up at another location, but our confirmation call the day before mentioned that the location was changed.

Eugene K. en

Grado:

Convenient location for me, however, the truck was not readied for rental and when I arrived it was drifted in deep snow and had thick ice on the cab and windows. After digging the truck out of the snow bank I found that the fuel tank was completely empty. Next time I'll probably go to a U-Haul rental center instead of a self-service field site.

Peter K. en

Grado:

El cliente no dejó un comentario.

Amy K. en

Grado:

El cliente no dejó un comentario.

J GREGORY B. en

Grado:

The trailer was fairly old and beat-up. Probably should be retired.

Peggy P. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

philip d. en

Grado:

Train and staff appropriately. I’ve moved and rented from U-Haul twice, in as many months. Each experience was terrible— from the first call to reserve to the untrained or simply absent staff—I was amazed that the second rental experience surpassed the first by rude agents and blasé/PHYSICALLY ABSENT management on site. Never again will I consider U-Haul as an option. The whole enterprise feels under-resourced, like a failing Blockbuster Video chain. Near the end.

Richard c. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

It isn't clear if or where you can park a car overnight during the rental period. I just took my chances and my car was fine, but it would be nice if there was something that gave you clear direction as to whether or not you can leave a car overnight.

Jeff B. en

Grado:

Manager Paula was excellent to work with!

Frank B. en

Grado:

It was a smooth transition and service was GREAT! Thank you! We will be back for sure!

Joseph W. en

Grado:

Nobody onsite at at 1pm location said closed on Thursdays. I had to unhook and push trailer to drop off location, this is a liability as I could have been hurt unhooking your equipment. Very unhappy with this service.

Brandon P. en

Grado:

The entirely app based check out and truck return process was awesome. Instructions every step of the way were clear and it was easy to navigate through all the pages, with the picture taking, submitting, resubmitting in one occurrence where the remote agent needed a better image, etc. It was all very effortless. Thanks! And the truck was very clean. Very happy with my rental experience. Tonka Storage UHaul will be top of the list next time I'm in need of a rental!

Benjamin G. en

Grado:

El cliente no dejó un comentario.

DAVID J. en

Grado:

Not enjoyable people.

phil l. en

Grado:

El cliente no dejó un comentario.

Joshua J. en

Grado:

Paula was awesome!