Fix the U-Haul app! I almost gave this location a bad rating but it had nothing to do with them. The U-Haul app costed me so much time and money that day
Dennis A
Customer Reviews for TLC Adult Day Health Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Worst experience I ever had. I could not pick up the truck at the location where we had our household items stored. So we had to go to another location TLC adult daycare center. After completing an application on on my PHONE, which was nothing short of the paperwork involved when checking into a hospital, could not get Code to open lockbox to retrieve key to truck. No one was at the pickup location. FINALLY talked to someone at U-Haul who was able to get us the code. Checking out was almost as bad. The ironic part is I had rented a truck two weeks prior and you should have already approved me for use. NEVER AGAIN!!!
Frank MIt's cumbersome. A little frustrating. The customer service lady was the shine bright of the whole situation.
Kassiem GThe pickup process
Vanessa PThe check in/out process was challenging at times bc the app wouldn't load and I had to re-enter multiple times. I also left the vehicle with more gas than I received it with & they charged me additional for it.
Gina S