Customer did not leave a comment.
Gary A
Customer Reviews for Tire Wholesaler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guys were super nice and ready to help me.
Tammy ENothing keep up the good work
VINCENT FCharged me an insane amount of money. It also reeked like marijuana in the back, and I found multiple pieces of marijuana plants. Absolutely disgusting....
WYATT CDropped trailer off before staff arrived but love the location, we go there often for services on vehicles
Anna PVery friendly staff and good service.
Gary AFriendly helpful staff. They had the equipment I needed onsite, easy pick up and return.
Albert JHonestly nothing customer service was great trailer was in good condition everything worked and returned it without no hassle.
MIKE BAltogether the truck was clean; however the cab had lots of gray hair strands on the console and flooring.
Stephanie SI have been here several times to buy tires, batteries, and also have tubes installed in my golf cart tires. Very friendly and helpful. While sitting in waiting area I was greeted by all the employees that passed by. I was offered coffee or water several times by them. I recommend Tire Wholesaler in Fremont to all my friends and neighbors.
G. DFriendly, have always had a rental when I needed one, I am sure I will use there service again
Diana NGreat
Ed SThe experience went well. Dan was a big help.
CARL SDon't change drop-off point once the order is placed. We were late for an appointment because of U-Haul changes and screwups.
Kenneth BHistoric location. Pretty cool
edward sEquipment was clean but it needed serious maintenance the transmission wound out to over 3 rpms to shift and jerked shifting witch winding your motor out that high is hard on it . In my opion that transmission wont last much longer and leave someone stranded
CHRISTINE DOur bill was all messed up for return. We returned the truck on time but we're billed for more days. Getting a refund has been ridiculous
Brent LThe truck I received was horrible. It was the 26 foot moving truck. The steering wheel was cocked to 10 o'clock. It bounced and vibrated all over the road. It caused the gas mileage to suffer Horribly. I threw up two times during my trip because of the bumpy ride. The staff at the rental location were friendly and sympathetic, but it really didn't help my situation out. I have rented a unit from you weekly for the past 4 months or so and this is by for my worst experience.
Paul FTire Wholesalers always do a great job.
william sI was frustrated when I reserved it at the location less than a mile from my home, and then got a call saying “sorry! It was supposed to be Fremont!” - I had to pay for the extra mileage (20 miles one way, but still) - my budget was already extremely tight and that didn’t help. I had called before renting and asked the best way to go and was told that online would show what was available when I needed and to go through the website. Did not work out in my favor.
Kathryn KThank you
ernest aVery easy to do business with, handled the business in a professional manner with excellent customer service and very timely.
Lucas SLower the cost so people actually want to use uhaul rather than only have to because of lack of options
RYAN SHad to drive farther to this location..original location was Newago and I made reservations weeks in advance.
Paul CI got across town to pick up the Corvette I had recently purchased and found that the trailer had not been attached to the hitch. As I attempted to drive the car under the trailer the tongue of the trailer hopped up and nearly punctured my tailgate. The employee at U-Haul hooked up the trailer and I failed to check it. When I returned the trailer I got a call a couple days later asking if I had in fact returned it. When I stated that I had the young lady that called said in a rude tone and manner that I was to have taken it to a different location. her voice trailed off and she hung up on me. Not too tactful.
Shawn DHow people go around and take and check the equipments that are running for problems such as ratcheting down on wheels making sure that it’s hill in decent working order
Jean PVERY HELPFUL AND NICE. I THANK THEM.
CHARLES CChanged pickup location to inconvenient place. Rude on phone - take it or leave it he said.
AUSTIN KAll went well
ROGER Jhorrible experience. this was the 2nd place I had to go. first one got there and had a flat tire. had to drive almost an hour each way to get this one. spent over 30 minutes to get this equipment as it shown not available after getting there. at the end of the day the added cost made it not worth it. unsure if its worth using you again.
Michael DNothing
RAYMOND JExcellent customer service!
Krista RTrailer was not where it was originally reserved resulting in a major inconvenience. Very disappointing in U-Haul. Would not recommend based on poor service.
DAVID NMoving pads were not provided per the contract. This still will need to be reimbursed.
Kelley cExcellent service. Friendly helpful personel.
KENNETH JMake sher all the utilities like dollys are in stock. Other than that inconvenience it was a wonderful experience
Ryan SThe staff did not tell us where the truck was parked. We entered the wrong truck that was parked out front. Our truck was parked in the back of the business and was not visible. We went in and had to inquire. Otherwise, the staff was friendly.
Donna GVery nice place with good staff. I plan to use this this location to get my new tires too!
JOHN DExcellent customer service and very nice folks. Truck was very clean and worked very well.
John DDon’t know how you can improve , I had real good service at both ends.
RICK SI rented for hours and got charged for days ..not happy at all...
RODNEY MThe location was fine. Trailer had a tail light out. I had no desire to be harassed for a damn review. Next time I'll use Hertz.
Michael B