Comentarios del cliente para The Vault Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Vault Self Storage

Grado total:

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Lisa G. en

Grado:

El cliente no dejó un comentario.

Linda L. en

Grado:

Truck was dirty when picked up. Truck returned in better shape then picked up. Still charged $25 cleaning fee. Absolutely ridiculous.

joseph R. en

Grado:

El cliente no dejó un comentario.

Renee S. en

Grado:

El cliente no dejó un comentario.

Ron T. en

Grado:

On a prior trailer rental at a different place, the U-Haul Rep personally attached the trailer and worked with me to confirm all lights were operational. At this facility, while the agent was very friendly, I was directed to drive to the back of the lot and hook it up myself. I was lucky that I knew what I was doing, could properly attach it and test the light functions. I was surprised that this facility allowed/required customers to attach trailers themselves and based on my previous experience, wonder if that's against U-Haul policy.

joseph G. en

Grado:

had trouble locating vehicle I needed. called chippewa office, they didn't have one, called another location and they were out of vehicles. had to call monaca pa phone number they located the vehicle at the beaver falls Vault office. would make it easier if Chippewa office had that information right away. Nothing against the Chippewa office because they did me a great favor on my previous rental. I showed up as they were walking out the door, went back in to rent me a truck. forever grateful for that and thats why I called them first.

Gregg K. en

Grado:

Make sure the lights are working properly on the unit before renting it out.

Kayla H. en

Grado:

El cliente no dejó un comentario.

Jane B. en

Grado:

Service was superior! I would highly recommend this branch of UHaul!

Tamara K. en

Grado:

El cliente no dejó un comentario.

Mark A. en

Grado:

The staff was friendly and helpful. The location is secure.

Amanda W. en

Grado:

El cliente no dejó un comentario.

jim S. en

Grado:

El cliente no dejó un comentario.

Milissa S. en

Grado:

The lady who I spoke to on the phone and who checked me out was super nice and accommodating.

Terri B. en

Grado:

Excellent in every way. We're extremely pleased with The Vault!!! in PA.

David B. en

Grado:

El cliente no dejó un comentario.

Corey B. en

Grado:

All the staff was helpful and pleasant ! If your in need of a place to store your belongings got to The Vault.

Stella N. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

Very pleasant. Should have a larger sign on how to get thru gate. Otherwise awesome transaction

vicki m. en

Grado:

Staff was excellent! Both competent and professional.

Randall F. en

Grado:

El cliente no dejó un comentario.

Corey B. en

Grado:

Travis, was very helpful !!!

Matt M. en

Grado:

great service

Randall S. en

Grado:

Storage was good. I had the unit for one whole week but had to pay a whole month. And it’s been 2 months since I cleaned it out and still have not received my deposit return.

LeAnne R. en

Grado:

Not my original pick-up location but were very courteous and accommodating.

LEROY D. en

Grado:

The people that work there were very nice and helpful

DONNA J. en

Grado:

From the first day of my storage experience until I moved out, I was completely satisfied with the staff and facility. I will definitely recommend their services.

Kevin K. en

Grado:

El cliente no dejó un comentario.

MAREN W. en

Grado:

Convenient location and very accommodating staff

LEROY D. en

Grado:

El cliente no dejó un comentario.

justin S. en

Grado:

Very nice lady checked me out to get the van.

tammi H. en

Grado:

Its confusing on how to enter, the inside looks run down. I returned the truck with the amount of gas they gave it to me with and I was still charged for 5.5 gallons. Seriously??? HORRIBLE representation for Uhaul. Once you are through the gate it looks like more of a junk yard that a rental place

Martha Z. en

Grado:

It would be more convenient or accessible if there was a swipe card rather than having to put in a number code. To exit the premises is not clear as to what needs to be pushed to exit.

GEORGINA B. en

Grado:

No problems. The Vault storage met all of my needs.

Robert D. en

Grado:

The power outlets on the truck did not work. This made it difficult to power my GPS device.

DOUGLAS M. en

Grado:

From the outside appearance, this facility doesn't present itself very well, however, the people are very professional and helpful.

CJ S. en

Grado:

The lady who let me in was very nice. : )

michaella B. en

Grado:

El cliente no dejó un comentario.

PATRICIA B. en

Grado:

El cliente no dejó un comentario.

bobbi W. en

Grado:

Thank y’all, very kind people at this location!

tawnna C. en

Grado:

Charged for 87 miles when we only drove it for 33. Called them and they would do nothing. Will never rent from that location again.

Troy B. en

Grado:

El cliente no dejó un comentario.

JULES G. en

Grado:

Called to cancel reservations because of changed moving plans and they were extremely pleasant and appreciative that I called in. No trouble whatsoever, and I’ve seen the facilities- fantastic!

JEFF C. en

Grado:

I had to make arrangements by phone from Kentucky, and the staff was very friendly and helpful