Customer Reviews for The Storage Shed
(U-Haul Neighborhood Dealer)

571 comentarios

3711 N Baltimore St   Kirksville, MO 63501
(N Of City Limits)

(660) 627-4127

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(660) 627-4127

3711 N Baltimore St
Kirksville, MO 63501
(N Of City Limits)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 5 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

We appreciate having access to this type of equipment. It saved us trips and lifting. Too bad the trailers don't fave pull out ramps that would be awesome

Mari M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chris W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Beth R. 
Clasificación:
5.0

Everything was fine. I ended up wiping down the interior of the truck because there was sticky stuff on the dash and console that I didn't notice when I did my online check-out. It would be nice if truck was wired for USB port instead of old-style aux "line in" but I did enjoy being able to listen to my book as I drove. Staff at this location is friendly and knowledgeable.

DeAnna R. 
Clasificación:
5.0

The guys were great. Only snag was that trailer lights were not working even though the unit had been recently serviced by Uhaul representative. The guys from Storage Shed jumped right in and got repairs done so I could get on road. Great service!

Bill G. 
Clasificación:
5.0

The extra $10 for the appliance dolly was well worth the price!

David N. 
Clasificación:
4.0

After making a reservation for a trailer, I shouldn't have been expected to drive 90 miles to pick it up. My local dealer should have procured the trailer in advance.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JiHyuk S. 
Clasificación:
5.0

Very helpful and accommodating

MATTHEW C. 
Clasificación:
5.0

Quick easy drop off.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stacey S. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL S. 
Clasificación:
4.0

My rental had a short in the speed alarm. It would come on at 40mph and stay on full blast. No help on Sundays. I called the UHaul emergency line-waited on phone for 90 min- Only recording. Tried web site- Could not get info to submit. The speed alarm became intermittent after about 200 miles into my trip. I drove 1200 miles with the alarm on most of the trip. My average speed was 60mph on Int 20 with 75 mph speed limit. Hard trip with ear plugs. The rental location would have never known about the short in the speed alarm unless driven over 40mph.

Tim T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wade G. 
Clasificación:
3.0

I did not give the location low scores because I am not dissatisfied due to anything regarding them. I reserved a 20ft truck earlier this week and received a call, while driving to pick it up, that it wasn't available. We were told there may not be one available for us. We were appreciative that one became available a few hours later. However, it was much smaller and it was at a location without a person available to check us out. The process of self-checkout was difficult and long.

Logan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RIck H. 
Clasificación:
2.0

I rented the 26ft truck for 2 days. The process to book a uhaul should not be this difficult. It took 15 minutes to set up an account just so I could get the keys to the truck using their share app. Then after you do get the truck, it's 79 cents per mile which is really expensive since I've already paid $40 per day just to have this massive truck in my possession. If that's not bad enough, you have to take pictures of every aspect of the truck once you're done and hope that someone doesn't see something they think you should be charged for since you're at their mercy. I am a huge fan of uhaul trailers but I will never rent a uhaul truck again.

Nathan F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

It good

JULIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND KEITH F. 
Clasificación:
4.0

I had he U-Haul Center in Coralville, Iowa put on a brand new hitch recently for my trip to Florida. The hitch installler seemed a bit flippant but I hoped for the best. But when I went to pick up the trailer, the lights didn't work. The people in Kirksville were sweet and nice enough to let me have the trailer. U-Halul needs to get my hitch and the electrical wiring right I paid $484.00 for the installation, thanks, Glen Korica

Glen K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEAL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISON F. 
Clasificación:
5.0

Process of dropping-off after hours worked great....personnel on phone with drop-off instructions was very nice and helpful.

LYNDOL G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL V. 
Clasificación:
3.0

Friendly customer service. Lot well maintained. Clear signage.

Sadia B. 
Clasificación:
5.0

My experience was a disaster-on my end- We had multiple delays with the closing of my house last minute.... for a month... so I had to change my reservation with UHaul multiple times... The customer service representatives were always friendly and respectful and helpful... Pick up was very easy, and the employees were very helpful.

Lucas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
5.0

I had an issue with the bill that was quickly resolved. I appreciate that!. The overall process could not have been any easier.

ANTHONY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABIGAIL C. 
Clasificación:
3.0

The uhaul corporate rep randomly kept changing my reservation time, and was a complete and utter moron on Twitter, and on the phone. Please fire her!

CARL C. 
Clasificación:
1.0

I was very disappointed while trying to schedule...needed for 2 days, told I could have it for one day and I would possibly have to pick it up 45 miles from Kirksville and I would have to pay mileage. Really? you can't get trucks to Kirksville because you have no drivers so I get to pay you mileage to bring it to Kirksville..you're saving expenses on employees and charging mileage to a customer. They did get a truck to Kirksville but told me I could only have it one day (Friday), I also needed it Thursday but they told me I couldn't have it...so I get a call Thursday afternoon asking me why I haven't picked up the truck. I explained I was told I couldn't have it until Friday. In a nutshell your company made an already hectic move and piled on. I expected more from UHaul.

carol K. 
Clasificación:
5.0

Bruce rocks❣️ excellent service❣️

REVITRA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
5.0

No improvements recommended...The Storage Shed provided great customer service!

Lance R. 
Clasificación:
3.0

Facility small. Staff was incredibly nice and very accommodating!!

Ronald R. 
Clasificación:
3.0

Had a problem with my unit, one taillight (leftside) did not illuminate the right taillight was partially illuminated and worked intermittently. All of the other lights did work L/R signals, brakelight, and hazard lights. However the MOST important lights needed for my overnight 950 mile road trip was TAILLIGHTS.

JEFFREY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

James B. 
Clasificación:
3.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan H. 
Clasificación:
3.0

After a 3 hr drive we arrived at 12:30 to a sign on the door that they close from noon to 1 every day. I don't recall being made aware or seeing that on the rental info. The only issue with the trailer was that the door track was so rusted and dirty it was difficult to open and close, and it stuck about 3/4 open. The woman who helped me inside the shop was pleasant and helpful. The guy who helped hook up the trailer did alright. But they have signage up limiting 1 guest at a time in the office, and requiring a mask, but 3 employees in the office area with me at one point and none of them wearing a mask.

Reid K. 
Clasificación:
5.0

No problem. That is the best thing to be able to say.

larry D. 
Clasificación:
5.0

The guys were great to help with hooking and unhooking trailer. Very organized lot and interested in the process.

JEANIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael H. 
Clasificación:
3.0

Less incense in the office.

CRISSTINA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENNY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARLETTE S. 
Clasificación:
5.0

The dolly I requested was not in the truck and it appeared on my bill

Kim B. 
Clasificación:
4.0

After driving all the way from Missouri to Post Falls Idaho I really didn't feel like going to Spokane Washington to drop off the trailer but I did other net everything was good

Douglas K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY A. 
Clasificación:
5.0

Nothing, it went very smoothly

Liviu L. 
Clasificación:
5.0

I originally scheduled my pick up with C&R Automotive. They did not have the equipment when I arrived and they sent me to The Storage Shed. Thank goodness. The gentleman that helped me was tremendous. His name might have been Terry.

Mari M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
3.0

Only pick your truck up during normal business hours. I did the 24 hour truck share. BIG MISTAKE!!! It took over an hour for me to finally get my truck, and that was after calling U-Haul twice and using their online chat function. It made the nightmare of moving even worse!

Phillip H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony F. 
Clasificación:
4.0

Tell customers ahead of time that location is closed from noon to 1:00.

Craig P. 
Clasificación:
5.0

More trucks.

Leslie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
3.0

The trailer was usable for my purposes but probably had not been washed out in a while. kinda smelled like dead fish. Not the locations fault but u haul traffic issues as I am told. The trailer was not at the correct pick up location. so i was 2 hours set back for my day. i had to change my plans and pay my help to stand around and wait for me. U haul did not contact be to let me know there were issues I called them to make sure i had a trailer available. I saved u haul time and money to not have the trailer at the location they promised. Uhaul cost me time and money for me picking the trailer up at a location 40 minutes away from where I needed it. I would use this pick up location again

Steve K. 
Clasificación:
2.0

The location is littered with deep potholes.

Andrew L. 
Clasificación:
3.0

I had originally ordered from the other pickup location in Kirksville and it changed this without telling me the new address, so I was confused about the email. The people at the original location at C&R Automotives were not very helpful in clearing this up.

Dennis K. 
Clasificación:
3.0

The truck was dirty when I picked it up , it took longer then I expected to get the truck with the mobile check in , the truck had several marks , dings and scratches not marked with a sticker , I had too inspect carefully and take lots of photos so I was. It chart for these damages and it made me meet to even take the truck . I have rented uhaul several times and this was by far the worse experience of them all. I was already stressed as I was moving my daughter home from college due to the outbreak of covid for a few months and this didn't help.

stacy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRKSVILLE R III S. 
Clasificación:
5.0

We love working with the north Uhaul store! They always go above expectations!

Elizabeth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

everyone was very nice and helpful throughout the entire process.

Ted R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLA M. 
Clasificación:
3.0

i was uniformed ENTIRELY on the trucks condition, and the transmission made it so unnerving to drive. it kept sticking, couldn't go above 30mph without it sputtering down the road super hard (hard enough it knocked over two lamps and broke them), no matter what i did i absolutely COULD NOT get it up to speed - period. even hitting 30mph was a triumph but it would do the sputtering thing. so it was either drive 15-20mph everywhere or try to go the speed limit and deal with such intense sputtering you think it's going to break down and\or jerk you off the road with the HUGE possibility of something breaking 10/10 WOULD NOT RECOMMEND

Felicity Y. 
Clasificación:
5.0

Super friendly and easy to work with! Would highly recommend!!! Fantastic service!

Jill S. 
Clasificación:
5.0

Fast check in to pick up a car tow dolly and fast hookup to my truck. Staff were nice, friendly, polite, and helpful. I would recommend this place to anyone looking to rent a U-haul product.

Sandra M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Nada

Donald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerome W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tamra V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GAYLA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nina S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brett C. 
No se han enviado comentarios para esta ubicación.

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