Customer Reviews for The Purple Peddler
(U-Haul Neighborhood Dealer)

172 comentarios

620 Rauhut St   Burlington, NC 27217
(In the Park Place Shopping Center)

(336) 792-1278

Horario

  • Mon–Sat
    8 a. m. - 7 p. m.
  • Domingo
    12 p. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(336) 792-1278

620 Rauhut St
Burlington, NC 27217
(In the Park Place Shopping Center)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 7 p. m.
  • Domingo
    12 p. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Did not care for the location. It's a bit scary. The proprietor was pleasant but spoke toward his computer and i had a hard time hearing him. Would have preferred my selected location.

Teresa M. 
Clasificación:
5.0

Staff is great and didn't waste time. They're very friendly and knowledgeable aswell.

kody F. 
Clasificación:
2.0

The location was a head shop-which sold vaping equipment, hookahs and bongs among other random parafanalia. The 2 people working there were nice. It was easy getting the truck and trailer and returning. However, my biggest issue was that the staffer who connected the auto transport to the truck did so incorrectly and as a result it slipped off on the highway with my auto I was transporting. Fortunately, I was going slowly when I felt a sudden jarring so I was able to pull o shoulder of road as the trailer came completely off the hitch. That could've been tragic! When I returned the truck and trailer to store the staff -who was there when I got tie land trailer- was closing up for the night. I told him about the experience and he said sorry.” To be honest I was exhausted from the experience that I wasn't up for a fight but “sorry” wasn't quite enough. I could've been hurt, somebody else could've been hurt, cargo damaged etc. and “sorry” hardly seemed enough. Horrible experience. I feel like I was owed a refund. But I guess it's on me for not demanding such after they experience. Would not recommend the location for the aboive reasons. Namely that it could've cost me my life and cargo Ali by with the $200 dollars for truck and trailer.

James N. 
Clasificación:
5.0

I had to visit 4 sites before I could find one that could accept the trailer. This is not acceptable.

Jerome B. 
Clasificación:
5.0

No complaints!!!!

Keith B. 
Clasificación:
3.0

El cliente no dejó un comentario.

toni E. 
Clasificación:
5.0

the store owner was very proud of her success with this line she took on. great location

James M. 
Clasificación:
4.0

Make sure vehicle is swept out, interior and load bay.

Ray B. 
Clasificación:
5.0

Its not the locations problem, but the U-Haul process is ridiculously slow. The web site is slow, there is way too many pages to click through. Just makes the check out and return process painful.

John R. 
Clasificación:
2.0

The air conditioning in the truck did not work

Chris A. 
Clasificación:
4.0

The personnel were very helpful at a time that we were quite distressed due to the failure of a different uhaul location. This person was competent and willing to help out at the last minute on a holiday weekend. Thank you for being there!

Sandra L. 
Clasificación:
5.0

I have been well pleased with everything!!

Keith B. 
Clasificación:
5.0

Best uhaul guys I've had the pleasure of working with, highly recommended if u need a uhaul go see them. 620 Rauhut st Burlington nc

derrick P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlos M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg M. 
Clasificación:
4.0

El cliente no dejó un comentario.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
5.0

The customer service here was better than I've ever received when renting a truck or trailer for moving. The associate was super helpful and walked me through the process explaining my voices along the way. I highly recommend this uhaul location.

Millard G. 
Clasificación:
5.0

I've rented at their other location before we'll please this location the same well please they also try to help with finding a storage unit Great Place to rent an uhaul.

TINA W. 
Clasificación:
3.0

The store was fine. The guy running the place was awesome. There were just homeless people waiting outside asking everyone that passed by for money.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
5.0

Good people and service!!!

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith B. 
Clasificación:
1.0

I am still waiting on a manager to give me a call back in regards of my concerns. I would not recommend U-Haul to anyone.

Dallas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

Great equipment, friendly service

Josue C. 
Clasificación:
5.0

See my previous statements about Uhaul!

Forrest R. 
Clasificación:
5.0

No problem with the return, other then they said you charged me for the mileage running to pick up the equipment that I shouldn't have needed to run for in the first place!!! Overall VERY POOR customer from Uhaul!!! This is not over yet!

Forrest R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamin G. 
Clasificación:
5.0

I will say that the uhaul website shows everyone having the accessories (dolly, handcart) but when you show up they don't. Each place says they wish uhaul wouldn't show that everyplace has those add-ons.

Randall R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANA V. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID B. 
Clasificación:
5.0

Very pleasant experience

RUSSEL O. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROXIE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VONCYLLA B. 
Clasificación:
5.0

Very easy!

Ken G. 
Clasificación:
2.0

Check other locations for better service.

DONALD L. 
Clasificación:
5.0

He made it super simple.

Kim W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita P. 
Clasificación:
1.0

clean up this business and you shouldn't be dropping trucks off where drug supplies and paraphernalia is sold totally uncalled for

raeford T. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHEN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERRETT N. 
Clasificación:
4.0

El cliente no dejó un comentario.

vincent I. 
Clasificación:
5.0

Inside of truck was clean and smelled fresh. Cargo area was clean. Gentleman at Purple Peddler was nice and quick to get me checked in and checked out. I liked petting his dog.

Tremain M. 
Clasificación:
1.0

We were not happy at all with this pick up experience. We were redirected 20 miles out of our way to pick up. I reserved the truck at the original pickup location over a month prior. When we reached the Purple Peddler, there was no one there and we needed to wait for them to arrive, after being told by customer service that we could pick it up. Very frustrating experience and caused us an 1.5 hour trip out of our way,

TImothy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHY H. 
Clasificación:
1.0

Went to drop off during business hours, stopped at 12:30, sign on door said be back shortly- waited 40 minutes, no one showed up. Check out online...called back at 3:00 to confirm check out and person acted like didnt know or care.. I suggest you be open if your hours show open!!!

Connie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debbie M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jacob W. 
Clasificación:
3.0

T was decent. I had to switch wires to get the passengee side brake/signal light to work but I was satisfied.

anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY Y. 
Clasificación:
3.0

El cliente no dejó un comentario.

scott J. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
1.0

The man working there didnt know what he was doing. He called someone to help him twice. It was not good at all

Melinda M. 
Clasificación:
5.0

He was helpful and professional.

Julian C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David F. 
Clasificación:
1.0

El cliente no dejó un comentario.

SONYA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jim J. 
Clasificación:
3.0

El cliente no dejó un comentario.

James B. 
Clasificación:
4.0

Wouldn't change a thing. Great service and equipment!

james B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason F. 
Clasificación:
3.0

When I picked up the truck, there was dried mud on the passenger and driver side of the vehicle in the floorboard. The driver side wiper had part of the squeegee hanging from it. The service was terrific.

WILLIAM M. 
Clasificación:
5.0

Great service. Friendly staff! Thank you for a quick and smooth return!

Thomas P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Reed D. 
Clasificación:
5.0

Gracias

gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Purple Peddler was more than accommodating!!! He went above and beyond to help me out on our rental!! A+++

Eric M. 
Clasificación:
2.0

Computer was down and had to call another location to finish the pickup process (Not a problem, things happen) however, the business smelled of smoke and the truck smelled on the inside. I sprayed air fresher in the cab to mask the smell and washed the windows when getting fuel

david W. 
Clasificación:
4.0

He had computer issues. Need better systems or computers to make it easier for sites like this one to process faster for check in and out.

Jonathon P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Travus O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce N. 
Clasificación:
3.0

The gentleman helping me was very efficient and very nice. He got me on the road fast.

Stephanie D. 
Clasificación:
3.0

Dealer could not process my order and had to call someone to process my rental because the computer kept freezing and he would have to reboot. He apologized and explained what happened before calling someone for help. Maybe you need to update your computers so this does not happen to others? This was Not the dealers fault as I am pretty sure these are owned by UHaul? Dealer was very nice and helpful to us in hooking up and providing us with instructions.

Matthew C. 
Clasificación:
1.0

The pick-up location changed 24 hours before pick up and it wasn't clear that this had happened. The new location was further away.

Katrina A. 
Clasificación:
5.0

The person at the pick up was great. I was shocked that the rental tax rate was so high. I had to pay a $13 tax on a $92 rental.

sandra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

randell G. 
Clasificación:
1.0

The guy running the place was a dumb ass. He had major computer issues.

nick A. 
Clasificación:
4.0

We picked up truck and rubber on front bumper was hanging loose. When we returned it cleck was rude and said my husband was lying to me about the condition when we picked it up. I drove behind him the whole way so I know he didn't do anything to truck. Clerk did not inspect truck before we left. I was very upset he call my husband a liar.

karen T. 
Clasificación:
2.0

They did not tell us that we had a mile limit and that we had to pay for miles over our limit. Not very friendly at all at this location, terrible customer service.

Gail G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon D. 
Clasificación:
5.0

George, at Purple Peddler, is very sweet and helpful. I had to get a larger vehicle than I needed, but it was a pleasant experience.

karen T. 
Clasificación:
3.0

The gentleman who helped me was nice and covered the details of the contract. I am grateful that we took out the full coverage insurance.

CARL B. 
Clasificación:
3.0

I wish there was a way to give a review for my Uhaul experience. The dealers did a good job. But I'm not happy with U-Haul corporate and I'm having a problem getting in touch with corporate to fix the issue. Please call me at 321-278-9612 if you have any interest in correcting my issue.

shawn R. 
Clasificación:
4.0

El cliente no dejó un comentario.

jim B. 
Clasificación:
3.0

El cliente no dejó un comentario.

savanna S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles A. 
Clasificación:
5.0

Very friendly people

Jamal P. 
Clasificación:
5.0

The clerk at the Purple Peddler on 87 was extremely helpful and kind. Dropped off Friday at roughly 9 PM. Don't know his name, but grateful for his help.

ROBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron S. 
No se han enviado comentarios para esta ubicación.

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