RAYMOND D.
Thanks again! Everything went well. I will definitely use this location and uhaul if I need a truck again.
Comentarios de los clientes para The Pack & Ship Store
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de The Pack & Ship Store
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RYAN C.
Best rental location ever in Miami-Dade County.
MICHAEL P.
Any customer who would like to tow a car or truck you need to measure the vehicle . Your recommendations are totally Incorrect. Your auto transport trailers are for compact cars only . Don't recommended a trailer for a truck that doesn't fit . I've wasted multiple hours of my day for this false recommendation and still payed for the useless trailer .
Kristine G.
They made it so simple for me..I was in and out with no hassle or delays..Awesome experience
ASHLEY B.
I called to let them know i had an emergency and could not return the truck at 11am the person on the phone said i was fine until 2pm when i returned it they charged me for an extra day of rental after offering it to me free of charge for those extra hours.
Jorge H.
Price too high for a few hours.
German G.
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MIGUEL ANGEL B.
Everything for us was great ! Just stay doing great job!
FERNANDO P.
Excellent customer service
LANDA N.
Customer Service Inservice to the employees at this location highly recommended.
ARMANDO V.
We were given the wrong size trailer. It was an inconvenience because we needed to make an additional trip back to the store to fix the situation. We were offered no discount towards our rental when it was obviously not our fault that we needed to waste time on returning to the store to redo the rental. I expect to receive what we reserved at the time of the pick up. This made for an absolute unsatisfactory experience.
Suresh C.
I ordered a 20ft truck in but ended by getting 15ft due to unavailability at my desired location. I also had to drive 10 miles farther to pick up. I had to change my moving plans by driving my personal vehicle 2 times to move my stuff. The staff were helpful and I understand things happen but it would have helped if I wasn't able to book a 20ft if it's not available. Overall experience with the truck was good at the expense of labor and mileage..
Frank C.
Nothing!!. Continues as it.
Juan B.
I had reserved a hand truck online 6 days before picking it up along with the van and when I went to the store there weren't any available.
xiomara G.
Muy convenience me gusto.
ORLANDO P.
Excellent service!
ORLANDO P.
Excellent service!
Joel C.
Not helpful at all.
Fernando C.
Great customer service.
LANCE R.
Excellent service
Alejandro A.
The truck was clean except for what looked like paint on both sides of the driving cabin .
Jorge G.
Friendly people and great customer service.
Rommel A.
Nothing really. You guys are good.
Clemente G.
Excellent and professional office and I recommend to people
LIZBETH L.
Customer service was great, friendly atmosphere. The truck was clean and comfortable to operate and use.
JOSE F.
Very professional..... great service.
Sarahi M.
keep the same service
Florbel S.
Not applicable
Osvaldo M.
Friendly, helpful and fast employees.
Dennis D.
Parking lot was to tight to hook up a car trailer with normal traffic coming and going could not see the uhaul sign from road otherwise ok
Marianelly M.
Price of .99 a mile expensive
Andrew M.
I had to pay more money just because the store closed 20min before I got there....
Mitchel B.
I would check breaks and make sure truck is ready for the road made some weird sounds but overall great experience thank you so much you were unbelievably helpful
ALONSO A.
Inside the cabin, was dirty with dust all around
SIMONE L.
The staff that attended me both at the time of booking (morning) and pick-up (afternoon) were very friendly and helpful. It was my first time using the Uhaul services and I will definitely recommend it.
Stanley B.
They did a great job
Erik S.
Everything was perfect
JULIAN K.
I got confused with retiurning the truck in. There should be a clear big buttton when logging in to return the truck
Humberto B.
I use this location for many shipping services. they are always courteous and helpful. Same for renting the Uhaul truck for my move. 5 star service!
Florbel S.
N/A
Luis R.
The best customer service ever!!! People here are the nicest and most helpful!!!
ofelia F.
Right now i can't rate the location. I was charged an extra day. I spoke to the managers Angelica n was advised they would look into. They charged an extra day bc in the return they added two extra hours. I have photos of the vehicle n time when it was dropped.
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