Customer Reviews for The Mower Shop
(Distribuidor de U-Haul del vecindario)

181 comentarios

12923 Ford Dr   Fishers, IN 46038
(126th St & Ford Dr)

(317) 572-1993

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/28/2022: cerrado
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(317) 572-1993

12923 Ford Dr
Fishers, IN 46038
(126th St & Ford Dr)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
Horario especial
  • 5/28/2022: cerrado
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

10/10

Anthony B. 
Clasificación:
3.0

El cliente no dejó un comentario.

cameron V. 
Clasificación:
1.0

The truck smelled like an ashtray full of wet cigarettes and beer, and it was filthy inside; mud on the floor, and everything you touched was sticky and dirty. The vehicle was also only filled with 1/4 tank of gas, which was explained to me to be the “error of a prior customer” not filling the tank!! My understanding was the vehicle would have a full tank - which is the responsibility of the rental agency; I'm quite sure they charged the previous customer at the outrageously expensive amount for gas to fill it, but it remained at 1/4 tank…which meant I had to stop twice as the next user to complete my trip! Complete disregard for customer service and convenience!! Lastly, and most importantly, I felt very unsafe in the vehicle as the transmission linkage was shoddy at best and kept slipping in/out of gear while driving it. The vehicle needs the transmission serviced badly!! Feel free to call me for more details @ 571-594-7923. My name is Charles Taylor, and I would never recommend this rental location, and will certainly never return. I would ask for a refund, but wouldn't expect that.

Charles T. 
Clasificación:
5.0

Nada

Paul M. 
Clasificación:
5.0

Staff was very friendly and helpful

Caleb S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

First I was given a package rental deal that due to U hauls mistakes I didn't receive. I was quoted $1370+ tax at least 6 months earlier for my reservation. I was called the afternoon before pickup while at work & the next morning we were to head out of state with my car for restoration. They stated that my equipment would not be at the Carmel location for pick up. In fact I would have to go to two different places to pick up my truck and trailer separately. After speaking with a manager above him they got both pieces of equipment to the same facility in Fishers. Upon arrival, since they split up my equipment rental to get this done they could no longer give my my package rate in the computer. So for U hauls mistake I was charged more. (I still have a return trip for the same equipment that still needs rented later this year). They failed to mark heavy front drivers side damage, fortunately I took many pictures on my own with the day and time stamp on property showing the damage prior to leaving. The inside od the windshield was splattered completely with a drink, and the exterior windshield and mirrors were filthy. It became dangerous and I pulled over to clean them myself. During a rain I found out the wiper blades should have been replaced and made it sketchy to drive in the rain. The truck and trailer otherwise did a fine job of getting me there. I was very disappointed in the customer care side and may have to choose a different company for our return trip from zNC to IN. The female working at the NC drop off was wonderful. I wish the other employees had this same work ethic. She was very detail oriented and customer focused.

Christian B. 
Clasificación:
5.0

Great customer service while renting and returning the vehicle.

Ian P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackie C. 
Clasificación:
3.0

It the truck has a service engine light on… it should not be rented. That goes for other warning lights too.

Derrick L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gina Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeramy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
3.0

I ordered a furniture dolly, and they did not have one. That is ridiculous! When you are moving, you need a furniture dolly. They did not offer anything else.

MAX R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence C. 
Clasificación:
2.0

they made me a charge that I don't understand when I delivered the truck it was with the agreed fuel and the person who received it refused to check it

Merwil S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gene K. 
Clasificación:
5.0

I am a wedding florals designer and book almost every weekend through June - these guys really take care of me and always do their best to accommodate my needs. I consider them a big part of what I accomplish for each wedding.

Patricia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Josmon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
4.0

Location was fine but the mobile app is clunky. I eventually had to use website for checkin as mobile app would not work.

STEPHEN K. 
Clasificación:
5.0

I had great customer serivice.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

Equipment was well maintained and clean. Staff is efficient,friendly and professional.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

Thanks for the uneventful experience!

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIS D. 
Clasificación:
5.0

I was unable to use the locator option when returning after hours. It made me uncomfortable to leave the truck, but I did.

SALLY L. 
Clasificación:
5.0

I was charged twice the daily rate

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Mallorie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY M. 
Clasificación:
1.0

El cliente no dejó un comentario.

LAUREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER M. 
Clasificación:
3.0

El cliente no dejó un comentario.

HENRY S. 
Clasificación:
2.0

The trailer or truck cab had not been cleaned. The previous renter must had traveled with a dog in the cab. It was full of dog hair and muddy paw prints on the seats. The truck storage area had not been swept. We swept 2 dust pans full of dirt. Even more significant, we rented a trailer to haul a car. The location did not know how to operate the tire straps. They hooked the chains on the axels and sent us on our way. The drop off location couldn't believe we had traveled 10 hours without the tire straps tightened down.

TANNER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
3.0

Staff was nice. Truck looked clean at first but found crumbs and popcorn in the seats and cracks once I got in. The truck was covered in snow and Ice and there was no scrapper to help get the truck ready to go, I had to use my hands to help melt the ice. Check engine light immediately came on and stayed on the whole time.

KAITLIN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy H. 
Clasificación:
5.0

Return process did not work. The U-Haul ap did not recognize my location and would not let me complete the return process. I had to leave my keys in the lock box and hope for the best.

JULIE S. 
Clasificación:
4.0

Easy and convenient, thank you!

Nicky D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dayn B. 
Clasificación:
5.0

Staff was friendly and helpful, clean location, nice store!

ANTHONY B. 
Clasificación:
5.0

Excellent customer service! The team was very helpful with returning my trailer!

Michael B. 
Clasificación:
5.0

The 2 gentlemen who helped me with the trailer pick up/hitch were very knowledgeable and friendly. Highly recommend!

Rachel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN P. 
Clasificación:
5.0

Take a picture of how much fuel is in the truck before you drive off. The tank wasn't full when I left, and I got charged the extra amount even after filling it back up to where it was when I started.

Zachary E. 
Clasificación:
5.0

Nothing site was fantastic and people who helped check in and out were the best.

TIMOTHY S. 
Clasificación:
5.0

Great experience

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLENA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT W. 
Clasificación:
5.0

Great customer service, very pleasant and helpful!

DENEEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall K. 
Clasificación:
5.0

Very friendly, prompt service. Easy pick up and drop off.

Jeffery K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Randy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY D. 
Clasificación:
5.0

Best UHaul pickup in Indy area. Truck was very clean and drove nicely.

JEFFREY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barth F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick B. 
Clasificación:
5.0

Always great service !

PATRICIA C. 
Clasificación:
4.0

We dropped off after hours. However, the instructions didn't work and we couldn't complete it properly. Ended up charged for it.

MARY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY S. 
Clasificación:
5.0

Josh was great to deal with as well as the rest of the staff!

BRIAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina R. 
Clasificación:
5.0

Great service, friendly employees, would definitely use The Mower Shop again!

RICKY B. 
Clasificación:
5.0

The location and equipment were adequate. It's the return process from the uhaul website that was steaming garbage... Whoever designed it needs a high five... In the face... With a brick...

THOMAS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOSES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK S. 
Clasificación:
5.0

the truck was clean and ready when I arrived. excellent, helpful service. highly recommend.

DANIEL A. 
Clasificación:
5.0

Awesome experience and professional customer service.

Zeeshan Raza M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley P. 
Clasificación:
5.0

Can't think of anything…they are always on top of everything-have great attitudes and customer service! Wouldn't rent anywhere else!

PATRICIA C. 
Clasificación:
4.0

Asked for a furniture Dolly and did not get one. It was credited back on the receipt but it would have been nice to have.

JOHN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICOLE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie W. 
Clasificación:
5.0

It was good no problems

Mark R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAREY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine F. 
Clasificación:
5.0

Everything went fine - Josh was very helpful and provided answers for all my questions and concerns

IRENE M. 
Clasificación:
1.0

Order was canceled then it was changed to a different place then our rental was given to someone else. We had a team of people at 930 we did not start moving until Noon. Unacceptable

BRYCE S. 
No se han enviado comentarios para esta ubicación.

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