Customer Reviews for The Mini Storage Center
(Distribuidor de U-Haul del vecindario)

405 comentarios

490 University Forest Dr   Conway, SC 29526

(843) 349-9993

Location Hours

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 8 a. m. - 12 p. m.

Services at this Location:

Contáctanos

(843) 349-9993

490 University Forest Dr
Conway, SC 29526

Services at this Location:

Location Hours

  • Lun. - vie.: 8:30 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: 8 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

TAMARA H. 
Clasificación:
5.0

Very professional. Conducted the close out paperwork quickly and fairly.

Darrel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

Pleasant, professional staff. Very helpful. We anticipated big problems with this move but with U-Haul it was very easy! ¡Gracias!

NANCY L. 
Clasificación:
5.0

Staff very friendly and accommodating. We keep going back.

PAUL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
1.0

If after hours be ready to have a hard time. Need a sign that tells not to loop around the building

Stephen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL V. 
Clasificación:
5.0

Nothing I can think of. Service was excellent.

Daniel T. 
Clasificación:
3.0

I am writing to tell you about my rental experience. The day I was moving (while driving to pick up the Uhaul), I received an email saying I was being upgraded to a 15 ft truck. I did not want a 15 ft truck. I reserved a 10 ft. truck. The place I reserved the truck at did not have a 10 ft truck so I had to spend 30 minutes on the phone with Uhaul and then finally reroute and drive 30 minutes out of my way to go to Conway to pick up a 10 ft truck. I had also reserved an appliance dolly, which the Conway location did not have, so I was told I had to drive to Little River (another 30 minutes away) to pick one up. I was told this location would be informed I was coming and would hold one for me. When we got there, they had no idea what we were talking about. This all happened after being on the road for 4 hours and it was the end of the day. We ended up having to load the truck in the dark in the rain because our time schedule had been so inconvenienced by these issues with the rental. I should not have to pay “mileage overage” charges due to this huge inconvenience.

Bryan L. 
Clasificación:
5.0

Have used this location twice and love them. Nothing needs improvement!!!!!

Ivan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis B. 
Clasificación:
5.0

I did not receive drop off institutions. When I arrived to drop off, this location was closed (2pm on a weekday). I just put the key in a drop box by the door but there's no way for them to know if it was returned on time or anyone there to inspect that I didn't damage the truck.

Caleb P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela S. 
Clasificación:
5.0

Quick and easy . The gentlemen there were straight to business, very helpful.

Terrence H. 
Clasificación:
5.0

Mr. Reid and John Neill were excellent, accommodating, quick and helpful. I recommend them highly!

Antonio M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA P. 
Clasificación:
5.0

Everything went great. Employee was. Very friendly and handled the very busy Monday morning well! Will be renting again.

Thomas R. 
Clasificación:
5.0

The cargo van was a great fit for our move for my daughters furniture. We were able to fit a 3piece sofa, loveseat, and chair in it and take it to Mauldin. The driver wasn't to taxing as the larger trucks can be. I will be using the cargo truck again!!

Valarie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
5.0

Hard to improve on perfect service. Reed did a great, great job.

Edwin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Nothing at all.All around great service.

VINCENT M. 
Clasificación:
5.0

No

William S. 
Clasificación:
5.0

It was quick and easy and professional

stephan L. 
Clasificación:
5.0

It was very easy and professional so no suggestions

keith O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS W. 
Clasificación:
5.0

Great and respectful customer service, they are an example of how all U-haul business should operate

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
4.0

Reserved a truck and picked it up on the time scheduled. In and out in 15-20 minutes-no hassle. Gentlemen that helped us very easy to work with. Received my invoice email the next day.

Mike L. 
Clasificación:
5.0

The staff was professional and helpful. Will definitely recommend to others!

Jerry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley G. 
Clasificación:
5.0

Best customer service that I had received from a uhaul location!

Caroline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy D. 
Clasificación:
5.0

Very good help.

ernesto P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Romulus M. 
Clasificación:
4.0

It is important to keep the office hours.

James D B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ed S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ed S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
5.0

Based on this experience I think you do not have to do anything more. Everything was handled in a very professional and friendly manner. Customer service was excellent

Robles E. 
Clasificación:
5.0

John and Reed have always been great to work with. They are very kind and easy going.

Paula D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa H. 
Clasificación:
5.0

great dealer very easy to work with and very convenient location

RICHARD D. 
Clasificación:
3.0

When I returned the equipment, I had to disconnect the trailer from my vehicle. The Representative did not assist at all, maybe because it was raining outside. At every other U-Haul I've used, the Representative always unhooked my trailer and took care off the return portion of the transaction. So disappointed.

Ronald P. 
Clasificación:
5.0

Great customer service, clean equipment. Will definitely rent here again

JEFF P. 
Clasificación:
5.0

Not really anything. The people care friendly and there to help get the right truck for your needs. They help with the right size storage unit. It was an easy phone call and everything was taken care of. thank you John.

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ernesto P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MORRIS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clayde A. 
Clasificación:
1.0

We were only allowed to rent the uhaul for 4 hours but they charged for the full 24 hours and would not give us any help with the mileage, we only used 50 miles. I will go to a different location next time. Never had a uhaul location be so uncooperative. The guy seemed irritated because our rental came through that morning. When we picked up, he said it had to be back on time because someone else had scheduled that truck for right after the four hours was up. We brought it back 30 min early and there was a sign on the door that he wouldn't be back until after our rental was due back. Just won't ever rent from there again.

Janelle L. 
Clasificación:
5.0

Nada

Kenneth M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise P. 
Clasificación:
5.0

Nothing I needed it for additional time and I called and they arranged another day for me with no problem. They seem to be prepared for these things and that was great.

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maynard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

loretta W. 
Clasificación:
5.0

Great service. Will use again

Morris D. 
Clasificación:
5.0

Nothing. Mr. Neal was extremely helpful.

SIDNEY N. 
Clasificación:
5.0

Staff should wear a mask !!!!

Jack H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUISA FRONTIERO V. 
Clasificación:
5.0

Would use again. Everything went well.

Douglas S. 
Clasificación:
1.0

THE truck air Conditioning did not work. It was a hot day and would have helped make the move a bit more comfortable. When I returned the vehicle the guy said he would make a credit to account for the inconvenience. He did not...Disappointed.

KEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

marie R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nilo R. 
Clasificación:
4.0

I had an issue with the blinker and Leslie @ roadside assistance was VERY helpful. I also had the blinker repaired at Carolina truck & auto in Conway, SC. The mechanics there are top notch. Thank You!!

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula D. 
Clasificación:
5.0

Very nice experience from pick up in Conway, sc to Drop off in Westhampton beach, ny. Nothing needs to be improved!

Brian A. 
Clasificación:
5.0

Reed was fantastic and extremely helpful. Will be using his location in the future, as well as recommended him to our friends and family.

Andrew L. 
Clasificación:
2.0

The place was closed and had to return it in the phone

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
5.0

El cliente no dejó un comentario.

larry S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deborah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stewart H. 
Clasificación:
3.0

Using UHaul was a big mistake! Our pick up location was changed several times. The 24/7 pick up is a joke. You have to be a super smart in computers to use it or have an 8 year old close by. It was far too difficult to understand. The customer service number was disconnected and nobody at pick up knew how to use it! Never again!

Brent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason P. 
Clasificación:
3.0

There was less gas in the vehicle then was was stated on paper. The back of the van was dirty

John A. 
Clasificación:
5.0

Have your office phone forwarded to your cellphone for questions and answers.

Ulysses S. 
No se han enviado comentarios para esta ubicación.

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