Customer Reviews for The Mini Storage Center
(U-Haul Neighborhood Dealer)

1,428 reviews

7269 Hwy 707   Myrtle Beach, SC 29588

(843) 353-4279

Office Hours

  • Monday - Friday:
    8:30 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8:30 am–1:30 pm
  • Sunday:
    8:30 am–12 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(843) 353-4279

7269 Hwy 707
Myrtle Beach, SC 29588

Services at this Location:

Office Hours

  • Monday - Friday:
    8:30 am - 12 pm / 1 pm - 4:30 pm
  • Saturday:
    8:30 am–1:30 pm
  • Sunday:
    8:30 am–12 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

JOHN GNIESKI 
Rating:
2.0

I wasn’t shown anything about the rental, and the van looked like it was in poor condition.

Cheryl Pulice 
Rating:
5.0

Excellent staff. Friendly. Quick.

Mark George 
Rating:
5.0

Great people!! Very helpful and friendly

Darrin Wigglesworth 
Rating:
5.0

Very courteous and professional…good job

MERT BOWEN 
Rating:
4.0

Customer did not leave a comment.

Lance McNamara 
Rating:
5.0

With the area growing so quickly there should be another staff member on. I felt for the gentleman who was behind the counter. Between the phone ringing, customers walking in looking to get a rental, and people wanting to drop off the trailer (like myself) the poor guy was swamped within minutes.

Kimberly Kostick 
Rating:
5.0

Customer did not leave a comment.

Alan Gorton 
Rating:
5.0

Thanks

James Pomeroy 
Rating:
5.0

I had to make a change on my order. And they helped me very quickly.

Mark McCabe 
Rating:
5.0

Truck was super clean and appreciated having a full tank above the full line. Would recommend to everyone.

Megan Ebling 
Rating:
5.0

Customer did not leave a comment.

chris free 
Rating:
5.0

Customer did not leave a comment.

BARRY MALKIEL 
Rating:
5.0

Customer did not leave a comment.

Samuel Prock III 
Rating:
5.0

Routine maintenance like brakes should be addressed. And they need more than a 1/4 tank of gas.

jENNIFER Jordan 
Rating:
5.0

The 20’ truck was clean, in good mechanical condition and had a full tank of fuel. My ~90 mile journey went very well and only consumed ~8.5 gallons of fuel. The truck was filled front to back with some very heavy items that were very easy to load using the included ramp

JEFFREY CUKIERSKI 
Rating:
5.0

Customer did not leave a comment.

Michael Poulin 
Rating:
5.0

EJ was terriffic making it easy for me to rent a pickup, then upon my return i put the key bob into the box and realized the lights were still on and vehicle and i was locked out and EJ saved the day...thank you!

Charles Gillis 
Rating:
5.0

Customer did not leave a comment.

BARRY MALKIEL 
Rating:
5.0

Great experience

Brian Potter 
Rating:
5.0

Customer did not leave a comment.

Russell Fitcher 
Rating:
3.0

Over charged me no gas in the car broke down cause of it... I honestly want my money back I will never use uhaul again

Ashley Troxell 
Rating:
5.0

every aspect of what i expected was exceeded.

James Van Zile 
Rating:
5.0

Customer did not leave a comment.

scott patterson 
Rating:
5.0

Customer did not leave a comment.

ANTHONY BOWER 
Rating:
5.0

Customer did not leave a comment.

Shirley Ferguson 
Rating:
4.0

Mini storage saved the day by having a truck available for a walk in.

Anthony Santangelo 
Rating:
5.0

Customer did not leave a comment.

JEANNIE GODIN 
Rating:
5.0

Customer did not leave a comment.

Lacey Brindley 
Rating:
5.0

The uhaul lady at the counter was Fantastic!

Darlene Tau 
Rating:
5.0

Customer did not leave a comment.

Tammy Mierow 
Rating:
3.0

Our pickup time was at 7am and we didn’t leave with the truck until 8:18am. we also filled things out before hand to shorten that. if it took that long to do that pick-up you should make that know online to arrive prior. then we still had to return the truck at 7am the next day although we didn’t leave till 8am? the truck also had cigarette ashes and smelt like cigarettes.

Conner Cox 
Rating:
5.0

Customer did not leave a comment.

Paul Wiedenhaefer 
Rating:
5.0

Customer did not leave a comment.

David Shingelton 
Rating:
5.0

We rent equipment from this location most every year for the past twelve years, Always an excellent experience.

THOMAS DAVIDHEISER 
Rating:
5.0

Get the word out how simple and affordable it is to rent

George ORourke 
Rating:
5.0

Customer did not leave a comment.

robert barrick 
Rating:
5.0

Customer did not leave a comment.

Donald Hamby 
Rating:
4.0

Customer did not leave a comment.

BRIAN DONAHUE 
Rating:
5.0

Customer did not leave a comment.

MARIA CANNATTI 
Rating:
5.0

Customer did not leave a comment.

Arnold Kellner 
Rating:
5.0

Customer did not leave a comment.

CLARENCE COLE 
Rating:
5.0

Customer did not leave a comment.

James Palmore 
Rating:
5.0

Customer did not leave a comment.

Casandra Myers 
Rating:
3.0

I thought was higher in price. I put gas back in the vehicle. I didn't think I had driven the vehicle even 50 miles. But friendly people and it was clean

JANICE AUSTIN 
Rating:
5.0

Can’t remember the gentleman‘s name but he was new, but you couldn’t tell he was great we are in and out trailer worked great. Pricing was perfect. Definitely use again.

chris lepera 
Rating:
5.0

Customer did not leave a comment.

Peter Kobierowski 
Rating:
4.0

Customer did not leave a comment.

Vernon Shire 
Rating:
5.0

Great experience

Vickie ockey 
Rating:
5.0

The turn in experience was truly the easiest process I can think of, and the personnel were extremely helpful, courteous and cheerful.

Anthony Buie 
Rating:
5.0

Customer did not leave a comment.

Jeremy Winters 
Rating:
4.0

Customer did not leave a comment.

pete mogelnicki 
Rating:
3.0

Customer did not leave a comment.

Nellena MarreroCanfield 
Rating:
3.0

The cab of the truck was a little dirty (Dry mud), but the customer service from Ben made it worth it. He went above and beyond to provide the equipment we needed urgently and was very helpful and always available for any questions or concerns I had.

Alina Robertson 
Rating:
4.0

Very helpful employee.

Stanley Carter 
Rating:
5.0

Customer did not leave a comment.

THOMAS DAVIDHEISER 
Rating:
4.0

Customer did not leave a comment.

Brian Carroll 
Rating:
4.0

The young lady done very well in my opinion

James Simpson 
Rating:
5.0

Customer did not leave a comment.

paul hall 
Rating:
5.0

Customer did not leave a comment.

Laura-lee Cross 
Rating:
5.0

Everyone at this location has always been incredibly friendly, professional, knowledgeable, helpful. I will definitely use this location again. Thanks for taking care of my needs. A+++++

Jeffrey Mccartney 
Rating:
5.0

Great job on all fronts! I was very impressed with Heather’s customer service and professionalism. The cargo van was easy to drive, load and unload. Thank you very much!

Ellen Youngblood 
Rating:
5.0

Professional, knowledgable and a pleasure to do business with.

Jack Gasier 
Rating:
5.0

Swift, easy and seamless. Truck was in great shape and It was a very professional experience to do business with these nice folks, and I appreciate it.

Jim Coffey 
Rating:
5.0

Customer did not leave a comment.

Bryan Williams 
Rating:
2.0

Picked up the vehicle and when I got it, it was sticky and not clean, the front desk seemed agitated having to help me (meanwhile it was before 5) so it’s not like they were closed.. I took the van and within a few minutes the tire pressure light came on, filled the tire then both rear tires were low and losing air, I returned it early because it was a terrible experience renting

Anita Alquiza 
Rating:
5.0

Customer did not leave a comment.

Joyce Ferrell 
Rating:
4.0

Customer did not leave a comment.

DAVID GORMAN 
Rating:
5.0

Customer did not leave a comment.

William Lovelace 
Rating:
5.0

Everyone that works there is great

ronald rago 
Rating:
5.0

Heather and Ben were absolute amazing! They really went out of their way to ensure all our needs were met. I will highly recommend this location to all my friends.

angela lambousis 
Rating:
5.0

The truck smelled so bad of cigarette smoke, it was disgusting!!!

Frank Esposito 
Rating:
5.0

Customer did not leave a comment.

Tiffany Butler 
Rating:
5.0

Customer did not leave a comment.

JOHN PARKER 
Rating:
5.0

Customer did not leave a comment.

Michael Copeland 
Rating:
5.0

Nothing. Heather is excellent agent and very helpful.

JAMES MADAFFARI 
Rating:
4.0

Customer did not leave a comment.

philip kurland 
Rating:
5.0

Customer did not leave a comment.

SHAWN LORENZO 
Rating:
5.0

Customer did not leave a comment.

Barbara Fusco 
Rating:
4.0

I rented this truck for a week.Almost $600.+ gas about $750. I was told that if I returned the truck 8/25/23. before Saturday 8/26/2023. I would be credited a day of rental. I returned the truck at 8/25/2023. 5:46pm. You did not keep your word. WTF!! I was charged $598.66. No loyalty, will not use Uhaul next time if I'm not credited.

Jamison Beck 
Rating:
5.0

Everyone was wonderful and will definitely use them again. My definite go to if anyone is asking

Jeannie Freeman 
Rating:
5.0

Customer did not leave a comment.

Tammy Williar 
Rating:
5.0

Heather was great to work with. Excellent service and very happy with the rental. Thanks again!

Jeffrey Costa 
Rating:
5.0

Customer did not leave a comment.

Karen Moore 
Rating:
5.0

Great experience! Employee was wonderful to deal with!

Stephanie Warren 
Rating:
5.0

Ben was wonderful. We had a tire blow out along the highway which cut the brake line and the personnel who came out clamped it off so we could make it to our destination but did not recommend we return it to PA. When we walked in and spoke to Ben, he was so helpful and figured out exactly what we needed to do. He went out of his way to ensure we had a great experience. Would definitely recommend this location.

angela lambousis 
Rating:
4.0

Customer did not leave a comment.

Mark Perdigao 
Rating:
5.0

Customer did not leave a comment.

Carmind Matarazzo 
Rating:
5.0

Customer did not leave a comment.

Patrick Timmons 
Rating:
5.0

Customer did not leave a comment.

Douglas Roberts 
Rating:
4.0

Customer did not leave a comment.

Wendy Jack 
Rating:
5.0

Customer did not leave a comment.

Robert Miley 
Rating:
5.0

Customer did not leave a comment.

Mark vanderkloet 
Rating:
5.0

Everything was explained in detail. Smooth from pickup to drop-off

nick krochta 
Rating:
5.0

This location is the BEST !!!! We have used them in the past and everything goes as planned. Thanks to Ben and Heather ⭐️⭐️⭐️⭐️⭐️

Matthew Hurst 
Rating:
5.0

Customer did not leave a comment.

MICHAEL KALTSAS 
Rating:
5.0

Quick, no hassle drop off - YAY!!!

Terri Vonfeldt 
Rating:
5.0

HI, I was amazed at the efficient, smart and kind service I received from all of the people that I dealt with at this U-haul facility. I plan to have more business with them. Thank you, Donna Drejza

donna drejza 
Rating:
5.0

Customer did not leave a comment.

David Conrad 
Rating:
4.0

Customer did not leave a comment.

William Lopez 
No reviews have been submitted for this location.

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