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JOHN GNIESKI
Customer Reviews for The Mini Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I wasn’t shown anything about the rental, and the van looked like it was in poor condition.
Cheryl PuliceExcellent staff. Friendly. Quick.
Mark GeorgeGreat people!! Very helpful and friendly
Darrin WigglesworthVery courteous and professional…good job
MERT BOWENWith the area growing so quickly there should be another staff member on. I felt for the gentleman who was behind the counter. Between the phone ringing, customers walking in looking to get a rental, and people wanting to drop off the trailer (like myself) the poor guy was swamped within minutes.
Kimberly KostickThanks
James PomeroyI had to make a change on my order. And they helped me very quickly.
Mark McCabeTruck was super clean and appreciated having a full tank above the full line. Would recommend to everyone.
Megan EblingRoutine maintenance like brakes should be addressed. And they need more than a 1/4 tank of gas.
jENNIFER JordanThe 20’ truck was clean, in good mechanical condition and had a full tank of fuel. My ~90 mile journey went very well and only consumed ~8.5 gallons of fuel. The truck was filled front to back with some very heavy items that were very easy to load using the included ramp
JEFFREY CUKIERSKIEJ was terriffic making it easy for me to rent a pickup, then upon my return i put the key bob into the box and realized the lights were still on and vehicle and i was locked out and EJ saved the day...thank you!
Charles GillisGreat experience
Brian PotterOver charged me no gas in the car broke down cause of it... I honestly want my money back I will never use uhaul again
Ashley Troxellevery aspect of what i expected was exceeded.
James Van ZileMini storage saved the day by having a truck available for a walk in.
Anthony SantangeloThe uhaul lady at the counter was Fantastic!
Darlene TauOur pickup time was at 7am and we didn’t leave with the truck until 8:18am. we also filled things out before hand to shorten that. if it took that long to do that pick-up you should make that know online to arrive prior. then we still had to return the truck at 7am the next day although we didn’t leave till 8am? the truck also had cigarette ashes and smelt like cigarettes.
Conner CoxWe rent equipment from this location most every year for the past twelve years, Always an excellent experience.
THOMAS DAVIDHEISERGet the word out how simple and affordable it is to rent
George ORourkeI thought was higher in price. I put gas back in the vehicle. I didn't think I had driven the vehicle even 50 miles. But friendly people and it was clean
JANICE AUSTINCan’t remember the gentleman‘s name but he was new, but you couldn’t tell he was great we are in and out trailer worked great. Pricing was perfect. Definitely use again.
chris leperaGreat experience
Vickie ockeyThe turn in experience was truly the easiest process I can think of, and the personnel were extremely helpful, courteous and cheerful.
Anthony BuieThe cab of the truck was a little dirty (Dry mud), but the customer service from Ben made it worth it. He went above and beyond to provide the equipment we needed urgently and was very helpful and always available for any questions or concerns I had.
Alina RobertsonVery helpful employee.
Stanley CarterThe young lady done very well in my opinion
James SimpsonEveryone at this location has always been incredibly friendly, professional, knowledgeable, helpful. I will definitely use this location again. Thanks for taking care of my needs. A+++++
Jeffrey MccartneyGreat job on all fronts! I was very impressed with Heather’s customer service and professionalism. The cargo van was easy to drive, load and unload. Thank you very much!
Ellen YoungbloodProfessional, knowledgable and a pleasure to do business with.
Jack GasierSwift, easy and seamless. Truck was in great shape and It was a very professional experience to do business with these nice folks, and I appreciate it.
Jim CoffeyPicked up the vehicle and when I got it, it was sticky and not clean, the front desk seemed agitated having to help me (meanwhile it was before 5) so it’s not like they were closed.. I took the van and within a few minutes the tire pressure light came on, filled the tire then both rear tires were low and losing air, I returned it early because it was a terrible experience renting
Anita AlquizaEveryone that works there is great
ronald ragoHeather and Ben were absolute amazing! They really went out of their way to ensure all our needs were met. I will highly recommend this location to all my friends.
angela lambousisThe truck smelled so bad of cigarette smoke, it was disgusting!!!
Frank EspositoNothing. Heather is excellent agent and very helpful.
JAMES MADAFFARII rented this truck for a week.Almost $600.+ gas about $750. I was told that if I returned the truck 8/25/23. before Saturday 8/26/2023. I would be credited a day of rental. I returned the truck at 8/25/2023. 5:46pm. You did not keep your word. WTF!! I was charged $598.66. No loyalty, will not use Uhaul next time if I'm not credited.
Jamison BeckEveryone was wonderful and will definitely use them again. My definite go to if anyone is asking
Jeannie FreemanHeather was great to work with. Excellent service and very happy with the rental. Thanks again!
Jeffrey CostaGreat experience! Employee was wonderful to deal with!
Stephanie WarrenBen was wonderful. We had a tire blow out along the highway which cut the brake line and the personnel who came out clamped it off so we could make it to our destination but did not recommend we return it to PA. When we walked in and spoke to Ben, he was so helpful and figured out exactly what we needed to do. He went out of his way to ensure we had a great experience. Would definitely recommend this location.
angela lambousisEverything was explained in detail. Smooth from pickup to drop-off
nick krochtaThis location is the BEST !!!! We have used them in the past and everything goes as planned. Thanks to Ben and Heather ⭐️⭐️⭐️⭐️⭐️
Matthew HurstQuick, no hassle drop off - YAY!!!
Terri VonfeldtHI, I was amazed at the efficient, smart and kind service I received from all of the people that I dealt with at this U-haul facility. I plan to have more business with them. Thank you, Donna Drejza
donna drejza