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Barbara G
Customer Reviews for The Mini Storage Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I've been a long time customer and seen lots of management come and go over the years. EJ was awesome to work with and very helpful! I would definitely recommend 707 Mini Storage!
KIMBERLY KGreat service. Thanks!
THOMAS RStaff was extremely helpful and very friendly.
JANICE BVery helpful & friendly staff! Got our truck rental with no issue, clean, ready to roll & everyone there was awesome
JOSEPH FTell your customers about the 60 dollar hold charge on your card .
KEITH GThe U haul location and 1800 customer service number has my billing account incorrect and I can’t seem to get it corrected on both ends.
Lacy Mvery fast helpful
PETER ADon't claim a truck has 1/8 tank of gas and request 1/4 tank return when miles to empty on pickup says 15 miles. Be open to posted and stated close time.
TERRY WExcellent service in a timely manner.
Casey JAll good
RICK DThe U-Haul documentation sent us to another U-Haul address that was unattended with no drop box but once we loaded the Uhaul App we found this address on Rt 707 which was very nice and clean and the attendant was very helpful and friendly.
Simon MI was bitten by several ants. I'm not exactly sure where they were initially picked up. Possibly behind the truck. The truck was clean and maintained. The representative was very accommodating
WILLIE SThey took care of me from the very beginning and are very easy to do business with. I know where to go to if I ever need a U-Haul again. And I will most definitely recommend this place to anyone that is looking to move.
LINDA MThe clerk was friendly and super helpful in walking me through the rental process. I would rent from here again.
JOSEPH MDropped after hours - easy process.
Paul LEverything went perfect . Thank You
Reiner TBen was the absolute consummate professional. I asked him if he was the owner because he treated me so well. This man needs a raise. Great employees are impossible to find these day so I'd so whatever you have to do he stays. He is terrific and I will recommend everyone I know and see to use your location. Thank you again for making a stressful situation painless.
Jason GThis location makes you unhook the trailer yourself and offers no help. All other sights I use both hook you up and unhook.
Mark MA kind man called me back the morning after I dropped off the truck on a Sunday afternoon. He could not have been more caring and exact in ensuring the return of the truck was documented.
Stephen PNot much. Ben took good care of me. Maybe get reimbursed for the extra gas.
John GThis experience at the pick up and drop off locations were MUCH better than my experience last year. Both locations were wonderful and friendly
Morgan GI was very happy with their service during the stressful time of moving to an other state.
Philip TCustomer service at this location is top notch. I had the pleasure of speaking with two individuals on two different occasions (apologies I am not good with names), and both went above and beyond expectations. Thank you for making our move seamless.
Russell TWe just dropped the truck outside because we thought that they we're open until 4pm and the were closed. This survey will not let me choose not applicable about the cunneliness, or how the theft was because we did not see them. I'm sorry I'm gonna have to choose now then.
Tamar YEj was great. Very helpful and understood exactly what I was looking for. Definitely recommending to everyone to go to this location. Gracias.
Joe BGreat service!
Timothy Otghey were out to lunch, i dropped it off, called left a messege and it was taken care of. thanks
mark jBen and C.J. are knowledgeable and courteous representatives of your company. I would highly recommend this location to anyone considering their next uhaul rental!
Kevin SEJ was fantastic! Very helpful & accommodating!
Stuart SAll went well. I had requested a 20' truck. No 20'. they gave me a 26' . Didn't work well because of limited space. It took longer but we got the job done. I feel that somewhat of a discount should be offered for my inconvenience. Even 20.00- 25.00 dollars would be satifactory. Thank you. Joe Dalesandro . email Joeydpizzaman @gmail.com
Joseph DOnly one employee there so had to wait because he was on the lot helping others and doors to office were locked with a sign on the window. Not a huge issue with me but just makes you feel a little uncomfortable
brad tThe representative that assisted us was very pleasant, knowledgeable and efficient.
Susan Vwalked in, handed keys over - that was it. quick.
Mark TKeep up the good work
ron lWe didn't drive more than 30 miles for a local move. We made two trips that were 6 miles each way. The U-Haul location was between these two locations. We were charged for 70 miles. Could not prove it because we neglected to take a photo of the start and end miles.
Marcy CSuper friendly and gave helpful hints for my travels pulled the trailer.
RaeJean WI have rented several times and I'll keep on renting from these guys they're great
ROBIN PTurned in trailer one day early asked it there was a discount for turning it on early. Was told U-Haul does not do that. Will check out the rate for one day less when I get home to see what the differance is.
Tom WFast , friendly service ! I showed up without booking ahead , needing a truck for a short time to move some furniture. Very accommodating!!!
Cheryl MExcellent service, quick in and out
steve pOnly issue I had was that they did not have the truck i wanted and they gave me a 15 foot box. However this location added over 15 miles to my usage as the Catherine St. Location was less than 1 mile from my home
Steve MVery friendly and helpful. Would rent from this location again.
Steven AI have rented from UHAUL a number of times over the last 20 years and this location and manager was the best experience I have ever had. No wait time to pick up my rental and no wait time to drop my rental off. Manager was friendly and courteous and explained everything I needed to know. I have already told everyone that helped me move the great experience I had at this location.
Michael OEverything was Great. EJ and Ben were Very Nice and professional. This is one of the Best places to get a Uhaul for your money. I will definitely tell Anyone moving to Myrtle Beach to go here! Kindest Regards.
JAY BAll is good!
Lon SThe man who took my service was very nice and very professional
Ray DVery helpful to explain in detail
Suvash BExperience was excellent at both the pickup and drop-off locations.
Sabrina BNada
John C