This location was great. I had a reservation earlier that same day and had to cancel it because I was not able to complete the online pick up (issues with my phone). They were not able to assist at the (original) location. I canceled there, was able to reserve at this location and pick up with no issues.Melanie G.
Customer Reviews for The Mini Storage Center
(Distribuidor de U-Haul del vecindario)
Myrtle Beach, SC 29588
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
8:30 a. m. - 12 p. m. / 1 p. m. - 4:30 p. m.
8:30 a. m. - 1:30 p. m.
8 a. m. - 12 p. m.
- 2/21/2022: cerrado
- 4/17/2022: cerrado
- 5/30/2022: cerrado
- 7/4/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Andrew D.
El cliente no dejó un comentario.VADIM M.
Check trailers and trucks before loading them out to people. The trailer had a flat tire and the truck front end aliment was was so bad It was a struggle to keep it straight. Staffers was ni e and friendly.STEVEN W.
Staff really made me feel at home and were exellent.John S.
We were treated very well!!! They answered all our questions!!!!THOMAS B.
El cliente no dejó un comentario.Janet E.
This is my second time using this location for my rental needs. They are always responsive, communication is excellent and pricing is attractive. I'd refer them to anyone with truck rental needs.RONALD L.
Everything went very smoothly. Staff very friendly and cooperative.JESSE T.
El cliente no dejó un comentario.MICHAEL M.
Nothing, Heather is the absolute best!WILLIAM B.
El cliente no dejó un comentario.MARIO C.
El cliente no dejó un comentario.BRIAN S.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.BRYAN N.
El cliente no dejó un comentario.Earl L.
El cliente no dejó un comentario.JUDITH W.
Easy to unload and leave. Plenty of room to drop trailer off.MICHAEL C.
El cliente no dejó un comentario.FRANCIS M.
The truck we rented needs an alignment as it pulled to the right. Also, have the fluids checked as it had no windshield washer fluid.Ardith S.
El cliente no dejó un comentario.TERRY O.
El cliente no dejó un comentario.Ellison S.
This location for uhaul rental is very well organized, and staff is very friendly and accommodating. I have rented from this location on several occasions and will continue to do so. In my opinion no improvements are necessary. Satisfied customer.KAREN J.
Great customer service. Friendly and professional !!!PAUL M.
El cliente no dejó un comentario.JOSEPH C.
El cliente no dejó un comentario.JORDAN H.
El cliente no dejó un comentario.Kathleen C.
El cliente no dejó un comentario.HENRY G.
El cliente no dejó un comentario.ALAN N.
Very accommodating and pleasant.GLENN M.
Everything went smoothly. Heather at U-Haul was awesome.LAWRENCE R.
Easy and smooth transaction!RAY H.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.James M.
Windshield wipers did not clean windshield. Front end sound very looseMark T.
El cliente no dejó un comentario.Len D.
The people that run this location are great! Very friendly and helpful. I must say, however, that I HATE your on line check in. It is not user friendly and having to take all those pictures in order to check out is irritating.Mahlon R.
El cliente no dejó un comentario.Patrick M.
El cliente no dejó un comentario.GORDON B.
El cliente no dejó un comentario.CHARLES C.
El cliente no dejó un comentario.James H.
El cliente no dejó un comentario.ERIC K.
The representative was was very knowledgeable and made my experience a pleasant one.James K.
El cliente no dejó un comentario.pHILLIP D.
El cliente no dejó un comentario.DENNIS R.
Love the young lady that helped me!MARK A.
Its perfect as far as I am concerned. Heather went out of her way to accommodate our needs. We were able to get our things moved same day and return the trailer. Runs a great shop. Thank you!PATRICIAELAINE W.
Loved dealing with this place. I would definitely recommend it.James P.
Fix the drivers side sun visorMARC M.
Heather was OUTSTANDING, great workPAUL L.
Heather made the process very simple.JAMES M.
El cliente no dejó un comentario.ELISABETH V.
El cliente no dejó un comentario.BRET S.
All was as excpected.FRANZ B.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.RICHARDDENNIS H.
El cliente no dejó un comentario.Hank B.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.WENDELL H.
El cliente no dejó un comentario.Phil N.
The young gentleman that waited on me was very courteous and helpful.Carol P.
El cliente no dejó un comentario.David T.
El cliente no dejó un comentario.Matthew W.
El cliente no dejó un comentario.CHRISTOPHER I.
El cliente no dejó un comentario.Pamela Y.
El cliente no dejó un comentario.Frank B.
My experience started with a phone call looking for a furniture dolly. The response was very informative about availability and directions. Upon arrival I found The Mini Storage Center to be clean, friendly, and welcoming! The service was outstanding! Thank you Heather and the young man you were training! 5 star experience! I would definitely go back here for service.Sabrina B.
Really easy to deal with during a stressful time. Staff extremely helpful during pick up and drop offGEORGE E.
El cliente no dejó un comentario.GIUSEPPE M.
We dropped off the truck and nobody was there. I tried the self check in but the site didn't recognize our location. I did receive a call from a female that she could check it in, but this caused us to make another trip back with the keys.Gregory S.
El cliente no dejó un comentario.RANDY H.
Nothing. It was a great pleasant experience. The man in the office was very knowledgeable on the workings of the u haul business.Gary S.
El cliente no dejó un comentario.Stephen G.
The staff was very friendly. They helped me get ok my way. I was very happy with my experience at this location. The price for a one way rental is absurd. I know the dealer has no control over this. There should be better communication with the 800 number and the pickup location.Jason B.
El cliente no dejó un comentario.Rebecca D.
El cliente no dejó un comentario.Rick H.
El cliente no dejó un comentario.ALINA R.
Great customer service and very helpful. Appreciate that they're open on a Saturday.Earl L.
Great people at the Mini Storage facility in Socastee,SC. They are helpful and equipment has always been first rate.JOSEPH K.
El cliente no dejó un comentario.Dawn B.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.Kristin R.
Customer service was great and Very friendlyMICHAELD P.
El cliente no dejó un comentario.THEDORE S.
Didn't go inside: gentleman was outdoors and took keyAntonio M.
Absolutely nothing. Everything was perfect and wonderful.Jessica K.
The folks at the Mini Storage on Highway 707 are fantastic. They clearly explained the terms of the truck rental and offered suggestions which turned out to be helpful. I would not hesitate to rent a truck from this location. Actually this facility is now at the top of my list.DANIEL T.
Answer your phone. Stayed on hold for 24 minutes and still didn't get answeredBENNY C.
El cliente no dejó un comentario.Beverly C.
El cliente no dejó un comentario.David V.
El cliente no dejó un comentario.JUDITH L.
It was closed when I dropped off the rental truck. and closed the next day for a holiday! I didn't see anybody!RAY H.
Super friendly and helpful.Terry R.
Have better hours for returns on Saturday afternoonRoger S.
Everything. It was a total rip-off from start to finish. We went in and hired a 15 foot truck, were told the gas was just a tad under a quarter tank. We were asked approx. how many miles we would be driving and I guessed around 30. We were charged $65.51, but were told if we brought it back with the same amount or more gas in it we would receive credit and would only have to pay $48, plus we could deduct the price of any unused miles. We only did 27 miles so we should have got $2.97 back for that. So I paid for it and my wife set off to our house to load it up. I followed shortly after. When I got home I checked the gas and it was at 3/16 not 1/4 as we had been told and had been marked on our receipt. I thought it was no big deal because the amount of miles we were driving and how much gas we would have to put back in would obviously show that it had been marked down wrong. Well, we loaded up, went to our storage depot, then drove back to the gas station which is 3 miles away from where we rented the truck from. To get it back up to1/4, I had to put over 6 gallons in. So, according to the figures that had been written on my receipt, I must have driven over 60 miles, but no, just 27 is what we did. Well, I already wasn't very happy, and was going to say something when we took it back, but nobody was there, so we just dropped the truck off and left the keys in the box. The day after, May 29th, I called to find out why I hadn't got any credit back that I was promised. The girl we originally dealt with wasn't in but the other man that was there at the time took the phone. He started off quite politely, until I started asking him a few questions about why the gas had been marked down wrong, and why I hadn't got any credit back that I was promised. Then he became abusive, started saying he knew nothing about it, and it must be correct because it's all worked out by computer. He then looked into it and said I had received $11 dollars back in credit and I was just making such a big deal over $3. I told him it was more than $3, it was about the gas being marked wrong as well as the credit. Well, he just didn't want anything to do with me and more or less hung up on me. Just when I thought things couldn't get worse, I checked my credit card account, and not only did I not get the $11 credit that he was talking about, I actually got another charge on my credit card for over $7. Then my wife was sent an email saying the tank was returned 1/8 full. How is that possible. I have proof what the gas level was when we started, I have proof how many miles we did, and I have proof that I put over $18 worth of gas in it 3 miles away from where we dropped it off. It couldn't possibly be anywhere near 1/8 full, whether it started at 1/4, as your girl says, or it started at 3/16 like I say. I have ended up paying over $72 when I actually should have paid $45. This was an absolute disgrace, and was so blatantly obvious that I'm definitely thinking it might have been done on purpose. It's bad enough when people make an odd mistake, but when you make several and are then very rude to the customer who you have just â€œscammedâ€ it's just disgraceful and very unprofessional. I hope something gets done about this, because at the moment I'm fuming and I will definitely take this as far as I need to, to get it sorted.ELLEN P.
El cliente no dejó un comentario.ROBERT S.
El cliente no dejó un comentario.bill R.
I had to wait almost 2 hours to pick up my truck because the U-Haul app did not function properly. Once the person who works there showed up it went smoothly but I was two hours late getting started on my jobWilliam E.