TAMMY W.
Excellent service
Comentarios de los clientes para The Lock Box
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Testimonios de clientes recientes de The Lock Box
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WILLIAM W.
I think uhaul needs to invest in smaller fleet vehicles for this particular area. There are no pickups or cargo vans in 3 zip codes in this area. I had to default and get a 10 foot
Marc H.
Very easy to use
HARLAN EUGENE Y.
I had a friend pick up a 18' auto transport trailer for me, come to find out he ended up with a 12' trailer So my input would be somehow fix web page To be more specific on length of trailers
Jeffrey S.
great service......wouldn't change a thing.
John S.
Better check in and check out hours on weekends or a better phone in system for equipment returns. Not everyone has internet access at all of your locations for equipment returns.
PATRICK C.
Great customer service. Always love renting from them. Would definitely recommend!!
Amber W.
Steven Cook was amazing very polite and helpful he made my whole experience terrific! I will definitely use your services again and recommend them to friends and family. Thank you!
ERIN S.
No improvement needed, keep being awesome!
JEFFREY N.
None
Linda D.
I was change for insurance and I did not order it when I have my own, always . 150.00 is not what I should be paying because I did not order it I'm very disappointed with your system the person I first talked to act like she didn't know what was going on she wasn't professional at all she couldn't understand me and I couldn't understand her I will think five times before I use your company again very disappointed I never had this problem with you all before
LISA M.
Steven was knowledgeable, attentive and extremely efficient. He made the whole process easy.
MIMI H.
VERY INFORMATIVE!! Took me "step by step" thru the whole process.. truck was very clean!!
Donna L.
Excellent service
JANA C.
I was told the gas was at 1/4 of a tank but when my husband looked at it, it was below.
Jeff C.
Excellent customer service.
Shelly B.
Outstanding rental experience!
Tony D.
Steven was always responsive to all the questions I had during the course of the rental. He helped with the rental when I didn't pick it up in time. He went over all the points to the rental online. Excellent service!!
Dax S.
Gentlemen was very polite and professional. Made the process very clear and fast. 5 star service
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