Every thing was okaybrian F.
Customer Reviews for The Helpful Hardware Company LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Cecil C.
They was very disrespectful and lousy Customer Service, also Raciest ass fuck! I feel if I was White the would have at least assist me hooking up my car tow dolly! I bet if you look at the camera in the yard, they were helping others. Fyi Whites Only!!!!!!!Newton R.
Matt was extremely helpful on both ends of the rental. I will rent from this location again.Jason C.
El cliente no dejó un comentario.Lisa S.
El cliente no dejó un comentario.kim S.
Best customer service for a UHAUL ever! The gentleman who assisted us as efficient, professional and truly helpful. We are sold on The Helpful Hardware Company after this experience. It's been years since we've had good old fashioned customer service. Grateful!Tim O.
El cliente no dejó un comentario.James B.
The experience as a whole was terrible, but the people at this location were amazing. My original booking location was changed without me being notified. Once I got there they told me that I wouldn't be able to take one of the trailers that they had even though I had a reservation. They said they didn't have the right one and ended up sending me half an hour back to the other side of town. At this point I had already driven 3 1/2 hours to get to the city where I was picking up this trailer. I also had to wait at the first location for the manager to call around and try to find a trailer that was reserved for me. All together, this added and extra hour and a half to my day and I don't appreciate it. I will not be using Uhaul again.Elizabeth C.
Location is easy to get in and out of but the staff was not trained properly on how to do drop offsDavid M.