Customer Reviews for The Hang Up
(Distribuidor de U-Haul del vecindario)

585 comentarios

411 1st St   Neenah, WI 54956

(920) 486-4306

Horarios de la ubicación

  • Lun. - vie.: 6 a. m. - 6 p. m.
  • Sáb.: 6 a. m. - 2 p. m.
  • Dom.: 7 a. m. - 10 a. m.

Servicios en esta ubicación:

Contáctanos

(920) 486-4306

411 1st St
Neenah, WI 54956

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 6 a. m. - 6 p. m.
  • Sáb.: 6 a. m. - 2 p. m.
  • Dom.: 7 a. m. - 10 a. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY S. 
Clasificación:
3.0

We have been charged for fuel and the gage was at the same level when we brought the truck as when we left with it. Not happy about that. Other than that I'm pleased.

Scott K. 
Clasificación:
5.0

Bill was very helpful and great to work with! We will definitely work with him in the future!

KARISSA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tasha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill T. 
Clasificación:
5.0

Very helpful, good runthrough of vehicle.

Orion K. 
Clasificación:
5.0

Customer service was fantastic!

CHAD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE B. 
Clasificación:
5.0

Bill and Alan did a fine job providing U-Haul accessory packing materials, instruction regarding trailer attachment and loading. Would recommend. Very easy to work with.

Mike R. 
Clasificación:
5.0

This was a great experience being a single woman. The gentleman who helped me was extremely kind, helpful and knowledgeable. Super fast too. This is the only place I will go in the future for needs of this type.

Sharon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert L. 
Clasificación:
5.0

Owner of the business was very friendly and helped me hook it up.

Brian F. 
Clasificación:
5.0

Nothing. The gentleman was friendly and hooked up the trailer for us.

elizabeth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN H. 
Clasificación:
5.0

Great 👍🏽

DEVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
4.0

Would have preferred to get my trailer closer to home ... have about 6 or more U-Haul locations nearer.

Robert B. 
Clasificación:
5.0

Very clean , kind and respectful!

Gary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mal W. 
Clasificación:
5.0

Excellent customer service. Assisted us every step of the way!!!! I felt comfortable towing the UHaul after Bill provided advice and guidance!!!! Thank you!!! Sherri NO

Sherri N. 
Clasificación:
5.0

Renting a U-Haul truck from Bill at "The Hang Up" is always a pleasure! Bill is so courteous and helpful and should be your only choice for a U-Haul vehicle in the Fox Cities! A+A+A+ Customer Service!

Richard D. 
Clasificación:
4.0

El cliente no dejó un comentario.

QUIN L. 
Clasificación:
5.0

Great experience. thank you !!

RON S. 
Clasificación:
5.0

Super friendly service all the way through. Very accommodating owner.

PETER R. 
Clasificación:
5.0

Excellent service!

Susan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bob K. 
Clasificación:
4.0

Was given the wrong vehicle, which wasn't that big of an issue, however, when attempting to return it I couldn't (through the app) because the mileage wasn't accurate. Called customer service but was told my wait time was an hour. I wasn't going to sit in the vehicle for an hour waiting, so I requested a callback. When they called back, I picked the option to say I was ready, then it hung up on me and nobody ever called me back. Frustrating. Luckily the location called me back the next day and asked how things went, and they helped me resolve it.

ANDREW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

bill is awesome!

james W. 
Clasificación:
5.0

The service at this location is the best I've ever experienced. Would definitely recommend The Hang Up for U-Haul rentals.

Greg W. 
Clasificación:
5.0

All good

FLOYD P. 
Clasificación:
2.0

Rear door did not work properly

DON J. 
Clasificación:
5.0

Bill was extremely helpful in EVERY aspect of the rental agreement. 100% -- A+ -- One of a Million--are just a few of the positive descriptions for his UHAUL business called "The Hang UP".

Robert S. 
Clasificación:
5.0

Bill was great

herb H. 
Clasificación:
5.0

The mobile pickup order app from Uhaul did not work, but thankfully the person in charge at this location stuck around knowing i was picking up at 5pm on a friday. He stuck around just in case i needed anything. I am so thankful he did because the app didnt work and i would have been without a truck. He helped me get into the uhaul and on my way. Then he also grabbed out my garage door opener that i forgot in the truck.

Kelsey P. 
Clasificación:
5.0

The Hang up has been the best place out of all the places I have rented trucks at. Friendly and very helpful!!

Brenda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
4.0

Nada

Harvey S. 
Clasificación:
4.0

Great experience. Bill was knowledgeable, courteous, helpful and quick to reply when we called. We will definitely consider Uhaul again.

jamie G. 
Clasificación:
5.0

Good as is

john T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth B. 
Clasificación:
5.0

The right rear tire was very low. I missed it also until I arrived home.

Bantu L. 
Clasificación:
5.0

Great renting experience, would highly recommend this location! I appreciate the flexibility and great customer service, Bill was great to work with.

Joshua E. 
Clasificación:
5.0

Bill is an extraodrinary customer service representative and went above and beyond than most Uhaul locations I've experienced.

Ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

The gentlemen working there is exceptional. Extremely nice and helpful.

Gage C. 
Clasificación:
5.0

Thank you for everything! Great service and great communication. God Bless

Kimberly W. 
Clasificación:
4.0

The gentlemen who checked me out was very competent and helpful. Space was a bit cramped, particularly in the store, but that didn't cause any issues.

Gary P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Super friendly!

Matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea K. 
Clasificación:
5.0

Bill goes the extra mile I don't know how he does it but he remembers everybody. He's the only one I go to from now on.

FLOYD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trudie C. 
Clasificación:
5.0

Lady working was super knowledgeable and even backed out the uhaul for us when it was parked super close to a tree.

Joan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheri D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth N. 
Clasificación:
5.0

So easy..so helpful.. highly recommend!

Elizabeth B. 
Clasificación:
3.0

Great communication and friendly team. Bill was very helpful and a pleasure to do business with.

LUNDYN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Halbana T. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeanette C. 
Clasificación:
4.0

Bill was awesome to work with over the entire rental process !!

JEFFREY T. 
Clasificación:
5.0

Very easy to use app with excellent customer service. Bill was very helpful in getting me in and out quickly and efficiently and was extremely helpful in getting my trailer hooked up to my truck!

Michael C. 
Clasificación:
5.0

Fast and easy!

john T. 
Clasificación:
5.0

Very pleasant and helpful will definitely go back again

DEBBIE N. 
Clasificación:
3.0

Very good customer service

Karen K. 
Clasificación:
5.0

I have rented U-Hauls through this location multiple times. Bill does an excellent job & is super customer oriented. Nice job as always!

Jeff R. 
Clasificación:
5.0

Loved this location and Bill! Will definitely use him in the future.

Megan S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina F. 
Clasificación:
5.0

Bill is amazing! I rented two trucks from a different location, they never disclosed the extra charges that I was charged for and all the other charges I was over charged for . Bill went over everything! I wish I would have chosen this location. I will highly recommend bill at the Hang Up ! Thank you bill Jennifer C &Jesse M

JENNIFER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abdel Azim B. 
Clasificación:
5.0

Bill was great to work with. Bill was friendly and made sure everything was taking care of. Highly recommend this location for renting U-haul!

Houa V. 
Clasificación:
3.0

The mileage on the truck was off by 4000 miles but Bill was so friendly on the phone and he called on his day off to make sure we figured it all out and I didn't get charged extra. The location was pretty small for dropping off such a large truck.

Emily B. 
Clasificación:
5.0

You guys are awesome

James L. 
Clasificación:
3.0

Nothing. Bill & the lady were very responsive to our needs & requests. THANK YOU!

Alana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey W. 
Clasificación:
3.0

We were overcharged. Got charged for our fifth day when our contract stated 5 days.

ANGELA P. 
Clasificación:
5.0

Truck had an alignment issue; steering wheel wasn't "straight" or centered when driving down the highway. You had to turn the wheel 10-15 degrees to the left to get the vehicle to steer straight. Noted during drop-off of this problem.

R. David H. 
Clasificación:
5.0

Great experience, as always

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARRILLO J. 
Clasificación:
5.0

Nothing. My experience was perfect.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason A. 
Clasificación:
1.0

Make sure someone answers phone when call and open when dropping off or let people know when never rented before how to drop off we had to find different dealer that was open Also would love to be able to review makeing the reservations

Angela B. 
Clasificación:
5.0

Very nice, answered all questions.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leland F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danny K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott H. 
Clasificación:
1.0

Guy was very strange. And the location couldn't even tell you what the place was supposed to be just a complete mess off a store was a joke.

Matt B. 
No se han enviado comentarios para esta ubicación.

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