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Darla C.
Customer Reviews for The Hang Up
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Attendant was very helpful and friendly ,was very Pleased with my experience !!
Brian N.Very good communication and service thank you
Jarrod K.Gentleman helping us was very kind.
Kelsey B.Bill there is awesome. Makes the entire experience effortlessly. Excellent location to rent from.
SUE G.Signage on entrance door other than that . Great service. Will rent from them again.
Scott P.This truck was absolutely atrocious. It sounded like it was missing its muffler or catalytic converter. You could not hear anything while in the cab of the vehicle with no cruise control driving 11 hours in such a loud vehicle left me with a headache that I'm still trying to get rid of
Joshua W.People were very nice.
Holly C.My location was REMARKABLE AS USUAL. Everything went Great. Thank you!
Marion W.Great customer service
Nicholas V.I rent from this facility always. Friendly, always ready to help. Great people.
Richard D.Service and everything was great. The place was just a little disheveled.
Bradley S.Owner was very cool and helpful.. Will make that my go to place
Don T.Not a thing !!! Thank you!!!
sara T.It's a good place to rent Uhaul. Conveniently located between Menasha and Neenah
deborah B.The check engine light went on, and I was concerned it was something I did pulling out of the driveway. It still worked. $70 is high when I only drive 20 miles.
tracy B.As a small business owner that needs trucks with short notice, this location always makes it right.
nancy H.Bill was very helpful at Neenah Uhaul!
Brian B.Very friendly and helpful!
Christoph Z.The vacuums next door at Thunderwash were all vandalized, so I couldn't use them. Please ask your neighbor to try to repair his vacuums? Also May I please have another copy of my receipt? Bomierkate@gmail.com 920-205-4208
Kathryn B.Most friendly and helpful customer service!
darlene B.Easy pickup and return for single day use of motorcycle trailer
Walter T.Everything was great, I personally wouldn't change a thing..from start to finish service was great.
TAMALA K.Easy in, easy out! Hang up location! Great experience
MICHAEL G.Bill and his people always go above and beyond. Very helpful and accommodating.
Robert E.Friendly and helpful service took the stress out of moving.
PETER S.The entire staff was great!! Bill is great for a smile!! Very friendly and welcoming.
Ali G.All good as is. Bill was great!
john T.N/A
KEEGAN P.Professional, Friendly & Convenient. All for a good price. Would definitely recommend.
Robert B.I rented the wrong trailer for what I needed to haul. I brought it back right away and they swapped it out for a larger one without any issues. Very good customer service!!
Brian D.The team is very friendly, flexible, and accommodating.
Daniel S.Difficult to register a pickup without downloading the app. Recommend entering more info when booking the rental to save time at pickup.
Scott S.Nice customer service! Clean vehicle! Courteous and friendly people!
Julie W.I miss the D-rings in the trucks for tie-downs.
rich F.It was a little unclear at this location what door I was supposed to enter. A sign near the door or directing you to the door might be helpful. Maybe it was there and I missed it. Thanks.
Dale T.Update your trucks!! No power windows, really!! Even the.door locks are manual. I don't know how many times I had to walk around the truck just to get the key to unlock the passenger door.
Kathy S.Super nice ppl to deal with ! Thank you
Victor R.Easy and quick
Michael N.Nice people. Got me checked in and out in a 15' truck in minutes. Everything worked out great and I would definitely rent from them again.
Matthew K.He was open on a Sunday, and we made the reservation minutes before. We were able to walk in and get the rental super fast and had a full tank.
Matt G.Our U-Haul was damaged
Shari D.As courteous of people as I could I could ever imagine. Would deal with again with no hesitation
Tom S.The customer service at The Hang Up was fantastic. Truly great to work with.
Robert S.Owner was great, can't recommend this location enough!
ADAM D.