Comentarios del cliente para The Hang Up

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Hang Up

Grado total:

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Andrew K. en

Grado:

Bill was awesome and so very helpful!

Amy S. en

Grado:

El cliente no dejó un comentario.

Mark K. en

Grado:

El cliente no dejó un comentario.

Janice S. en

Grado:

Very friendly and informative service personal. Very easy pick-up and drop off.

Derick S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Not a lot of parking space but made it work

Ryan S. en

Grado:

El cliente no dejó un comentario.

Carrie W. en

Grado:

The customer service was the best I have ever Received.

thomas S. en

Grado:

Everything went as expected. Very accommodating, nice and friendly staff.

Robin A. en

Grado:

Fast pickup and drop off. Went very well

Philip K. en

Grado:

El cliente no dejó un comentario.

Phil C. en

Grado:

Stay the same! Super helpful. Explained everything, and all options. Thank you!

Bill H. en

Grado:

We picked the truck up and it needed an oil change!

Jacks M. en

Grado:

Had to keep the truck longer than anticipated but location was able to accommodate the last minute need.

Phil M. en

Grado:

Trailer lights were out, they tried fixing it. Didn’t have anything else for me to use.

Morgan S. en

Grado:

Rented the uhaul for two days, however a couple days before my reservation and also while I had the truck I got multiple phone calls from Bill trying to get me to shorten my reservation stating that he had "a lot of other families that needed it" even though I reserved it weeks in advance. When I finally broke down and brought it back almost a day early, I wasn't even reimbursed for the time I had already paid for but didn't use. If I would have known that was the case I would have used it for the remainder of the time I paid for rather than giving it back because I was being begged and guilted.

Robert S. en

Grado:

El cliente no dejó un comentario.

Phil M. en

Grado:

Was not happy to get a phone call in the morning asking me to hurry up get the TRL back. I was told I had the Trl till 4pm, Not cool.

MARY M. en

Grado:

El cliente no dejó un comentario.

Caroline A. en

Grado:

El cliente no dejó un comentario.

Alex S. en

Grado:

You guys are the best. You always go above and beyond, don't change a thing.

Thomas K. en

Grado:

Never had as good as sevice from u haul before. They place was the best thank you

Carl G. en

Grado:

El cliente no dejó un comentario.

Dan N. en

Grado:

El cliente no dejó un comentario.

mary W. en

Grado:

Nothing! It was great!

Paul K. en

Grado:

The service at 411 1st St Neenah, WI 54956 was AMAZING!!! They went out of their way to ensure everything was right. Did I say they are AMAZING!!!

Jeff M. en

Grado:

El cliente no dejó un comentario.

JEFF R. en

Grado:

El cliente no dejó un comentario.

ROBB V. en

Grado:

Gentlemen that took care of me was awesome. Can't remember his name.

Dana S. en

Grado:

So very helpful and great prices. I would use them again!

Blake D. en

Grado:

El cliente no dejó un comentario.

Robert V. en

Grado:

bill runs an awesome uhaul !

Bill T. en

Grado:

El cliente no dejó un comentario.

Marcus C. en

Grado:

El cliente no dejó un comentario.

Frank M. en

Grado:

El cliente no dejó un comentario.

Sandy H. en

Grado:

El cliente no dejó un comentario.

Bill P. en

Grado:

Bill was very friendly and easy to contact. I will use him and this location again!

Beth V. en

Grado:

El cliente no dejó un comentario.

Sherri W. en

Grado:

Bill and Carl at The Hang Up/U-Haul in Neenah, WI, were exceptional at helping us: first, locate a cargo trailer for the busy college move-in weekend; and second, making sure we received a promised credit. Their communications with us (texts/phone calls) were the best that we have experienced. We would definitely rent from them again.

Lucas M. en

Grado:

El cliente no dejó un comentario.

ROBERT M. en

Grado:

El cliente no dejó un comentario.

Wendy H. en

Grado:

Bill was excellent . Took extra time to explain the truck and all of the other options that U-haul offers. Would definitely recommend his location.

Keith P. en

Grado:

El cliente no dejó un comentario.

DEAN V. en

Grado:

The guys at The Hang Up were great to deal with. Very helpful and professional.

Michael S. en

Grado:

None, all went well.

John R. en

Grado:

This location and the one on west Wis. Ave are the most professional and friendly truck rentals I've ever encountered

Martin T. en

Grado:

Very friendly and accommodating experience. If I'm ever onaway again, I would recommend this location for pick up or drop off.

ROBB A. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

El cliente no dejó un comentario.

BOB E. en

Grado:

El cliente no dejó un comentario.

Jeff M. en

Grado:

the size truck I selected was not available at this location, there was additional help offered. Uhaul emailed me that the truck was available, when I checked in at this location the truck was not available

kristina S. en

Grado:

The service was amazing! For $68 to help me move all my stuff was a Godsend! I couldn’t thank you more for amazing prices and service

Nancy C. en

Grado:

Great customer service! A pleasant experience & will be a returning customer when i move!

BOB E. en

Grado:

I never have any problems renting from this location. Staff is always friendly and helpful.

Denise S. en

Grado:

Nothing the service was impecable , the guy did everything in his power to accomadate our situation.

brad W. en

Grado:

El cliente no dejó un comentario.

Franz G. en

Grado:

Make sure truck cab is clean and blankets don’t smell like a barn.

Susan V. en

Grado:

El cliente no dejó un comentario.

Frank B. en

Grado:

Self-check-in very convenient!

Kip K D. en

Grado:

Bill and Alan give the best customer service you could ever get from a U haul dealer!!!!!

Shownfu Y. en

Grado:

Associate decided to mess with the charges on my card because some other random person called about a completely different issue. Why? Why not take time to investigate before messing with my card, putting in charged, removing them, putting charges back on... If I have any fraud issues I know exactly who caused it. You! Uhaul! Bullshit.

Sandra S. en

Grado:

El cliente no dejó un comentario.

Kip K D. en

Grado:

El cliente no dejó un comentario.

Merrie S. en

Grado:

El cliente no dejó un comentario.

Eric L. en

Grado:

If it wasn’t for the guy I talked to on the phone to drop off my truck I would not use uhaul again

ralph R. en

Grado:

El cliente no dejó un comentario.

Frank W. en

Grado:

Very friendly and very helpful. Excellent experience.

Timm W. en

Grado:

El cliente no dejó un comentario.

Kip K D. en

Grado:

El cliente no dejó un comentario.

Tim S. en

Grado:

Very helpful. I really appreciated the call in advance to advise that there were a number of vehicles going out at my reservation time. I was able to get in early and on the road with no issues. I would certainly rent from this location in the future. Online return was pretty slick.

Katlyn M. en

Grado:

I had the best experience picking up my Uhaul trailer, Bill was absolutely amazing and very helpful with the pick up! Would totally recommend this place to anyone!! THANK YOU

Nikolai M. en

Grado:

Everything went smoothly.

TASHA H. en

Grado:

Nothing to improve. The agents at this location were courteous, friendly, and helpful through the entire experience. This is my second time using this location and is now my preferred U-Haul agent to use. I recommend them to anyone needing services.

shawn V. en

Grado:

El cliente no dejó un comentario.

Debbie K. en

Grado:

El cliente no dejó un comentario.

Steve S. en

Grado:

El cliente no dejó un comentario.

Kurt S. en

Grado:

Friendly staff, fast service.

Nicholas S. en

Grado:

Best uhaul location I have ever had the pleasure to use. They go the extra mile.

Kip K D. en

Grado:

Al and Bill are great!! Best U haul guys i have ever worked with

Ganesh R. en

Grado:

El cliente no dejó un comentario.

ann H. en

Grado:

El cliente no dejó un comentario.

WILLIAM N. en

Grado:

Make more of an effort to supply customers the location they choose for pick up. There is usually a reason they choose a specific location. Changing pick up location altered the entire day and plans. It was very inconvenient. This is twice in a row. It all worked out well in the end but it did introduced problems and challenges.

DON M. en

Grado:

My experience with this office was excellent. Bill communicated with me regarding the location details, truck size and time to pick up and return.

david M. en

Grado:

El cliente no dejó un comentario.

Amy P. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

Jessica P. en

Grado:

El cliente no dejó un comentario.

Jeffrey L. en

Grado:

Everything was great. Bill was super helpful!

Jennifer S. en

Grado:

The condition of each vehicle was impeccable. But the most impressive part of my experience was the kindness of Bill who works at the Hang Up and helped me rent the U-Haul that I needed. He is a down to earth and thoughtful individual who goes above and beyond in his daily life to help others. I will most certainly be recommending this service to others.

Kip K D. en

Grado:

Great service always willing to help

Jay H. en

Grado:

El cliente no dejó un comentario.

Dean S. en

Grado:

Very nice and accommodating. Good price will definitely keep going back.

Steven M. en

Grado:

El cliente no dejó un comentario.

Darrel U. en

Grado:

Maintain your equipment. Given that you expect trucks to be full when returned you need to ensure that they are full when they are picked up. I filled my truck as instructed after my rental. I had to put 9 gallons of gas in a truck I went 27 miles in. Do the math......AND I still have not received my final bill. It's been 3 days since I rented.

ken B. en

Grado:

El cliente no dejó un comentario.

Ricardo C. en

Grado:

Stop ripping off customer with a $14 dollars for EZ fuel. Let customer fill in tank and that's it. Don't portrait an image of a ripping - off company. You can do better. Also your logistics are a mess, I see two charges from uhaul on my bank account for two reservations when I only used one. Preposterous

Mary S. en

Grado:

El cliente no dejó un comentario.

dan O. en

Grado:

Very helpful and accommodating

David P. en

Grado:

They helped hook up my car on a dolly and it made it 1000 miles w no problems.

Matthew W. en

Grado:

El cliente no dejó un comentario.