Customer Reviews for The Family Corner
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

338 reviews

2020 Flat Rock Church Rd   Louisburg, NC 27549

(919) 853-4162

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(919) 853-4162

2020 Flat Rock Church Rd
Louisburg, NC 27549

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brittany Hazzard 
Rating:
3.0

Customer did not leave a comment.

Brian Shopf 
Rating:
1.0

Charged 4 different times and told to use the app over and over. However, the app did not clearly depict what we needed to do as far as return, filling with gas, etc. Lots of hidden fees.

Melissa Duggan 
Rating:
1.0

I changed my u haul from a 20 foot to a 15 foot and got charged for both

WENDY MATTHEWS 
Rating:
3.0

Customer did not leave a comment.

Quanita Spencer 
Rating:
1.0

Customer did not leave a comment.

Carlton Townes. Jr 
Rating:
5.0

Customer did not leave a comment.

Storm Bishop 
Rating:
5.0

Customer did not leave a comment.

Willis Dixon 
Rating:
5.0

Customer did not leave a comment.

Benjamin Snelling 
Rating:
5.0

Fantastic service. They do a great job here at this location

James Wharton 
Rating:
3.0

They told me I had a fifteen minute window to arrive or they would send the truck back to U-Haul. They forgot about me until I called. They showed up after the 15 minute window.

David Baalbergen 
Rating:
4.0

Customer did not leave a comment.

Dennis Gantt 
Rating:
5.0

Customer did not leave a comment.

Maurice Jones 
Rating:
4.0

Location was pick up by appointment only which created a bit of a challenge but owner Sam was very nice.

Mark Gregory 
Rating:
5.0

Keep up the good work, Sam!

gary stafford 
Rating:
5.0

Customer did not leave a comment.

Ryan Mathewson 
Rating:
1.0

Sam who owns the business is an angry man and he was not friendly at all. The equipment was in a poor condition. And the place is very bad and high risk to park or return the trailer. I had a terrible experience and will not use their service again.

David Messiah 
Rating:
5.0

The proprietor was so helpful giving me directions to the place. It was close to my son's home, so it was much better for me to pick up here instead of the "city". They were so helpful in helping me set up the equipment and getting the light wiring to work. I was able to return the equipment with no hassle. I definitely recommend this Dealer.

Ezra Blue 
Rating:
5.0

I.think nothing because I like the service I injoy.renting.from.u haul.clarence.williams.have a.bless.night.

Clarence Williams 
Rating:
5.0

Customer did not leave a comment.

Fred Brown 
Rating:
2.0

The owner was rude and there were roaches crawling around in the cab that want noticed until after I had already left the Uhaul place. The cab also stink

Timeca Thompson 
Rating:
5.0

Friendly and helpful staff.

Scott A McMurtrie 
Rating:
5.0

Customer did not leave a comment.

Sondra Ayscue 
Rating:
4.0

Sam was great. Very responsive and helpful with a last minute trailer rental. I had issues with U-Haul itself saying the equipment wasn’t available for a two day rental, but it was. Sam said to just return it when I was done after two days as there were no other reservations. I was charged appropriately in the end and it worked out great.

Bryan Miller 
Rating:
2.0

Customer did not leave a comment.

Ronald Owens 
Rating:
5.0

Great service. Polite , curteius, clean dependable equipment. Could not have ask for a better experience. Thank you.

JERRY KING 
Rating:
4.0

The owner could have been a bit more cordial and less judgmental and bossy but overall it was fine.

James Hogan 
Rating:
5.0

Very Helpful and friendly folks. will use again.

Jay B Rochester 
Rating:
1.0

Extremely poor customer service. Rude and condescending.

Velinda Chapman 
Rating:
5.0

Customer did not leave a comment.

Frank Tant 
Rating:
5.0

Friendly and efficient

Doreen Bradnick 
Rating:
5.0

Customer did not leave a comment.

Mical Myers 
Rating:
4.0

Customer did not leave a comment.

KIERICKA HARRIS 
Rating:
5.0

Customer did not leave a comment.

Chase Strickland 
Rating:
1.0

Customer did not leave a comment.

GEORGE HAVENS 
Rating:
5.0

The business owner was very helpful and polite. He made my experience easy and his communication was excellent. He went out of his way to take care of most of the contract information over the phone as I drove to his location so we could beat some bad weather that was coming through. I appreciate his effort and consideration. I will do business here again in the future.

Brian Riggan 
Rating:
5.0

Customer did not leave a comment.

ALEXIS ELLIS 
Rating:
3.0

Customer did not leave a comment.

Mary Raffel 
Rating:
5.0

No comment

Yvette Greene 
Rating:
5.0

Customer did not leave a comment.

Susan Mowrey 
Rating:
4.0

Trailer, person who helped us, trailer clean and well maintained would recommend, great location

Rusty Gerstenmier 
Rating:
5.0

Great over to work with!

RHONDA GREEN 
Rating:
4.0

Customer did not leave a comment.

kenneth wester 
Rating:
5.0

Customer did not leave a comment.

scott singletary 
Rating:
5.0

Great experience! Sam and Adam were a pleasure to work with and went above and beyond in helping us deal with some difficulties on our end. I highly recommend this location for all your UHAUL needs.

David Groover 
Rating:
5.0

Customer did not leave a comment.

DEREK BRADLEY 
Rating:
5.0

All good.

Marshall Wiggins 
Rating:
3.0

clean up. location is great though, thus why I would recommend it.

Leah Polomchak 
Rating:
3.0

Customer did not leave a comment.

David Rolling 
Rating:
5.0

Very professional & courteous & helpful

Julie Sliwinski 
Rating:
5.0

Very nice customer service

Theresa Hayes-Brooks 
Rating:
1.0

The person I talked to was rude at this location! I was struggling with the lock to get my key out and he flat out refused to help me when I asked him. He's not professional at all. He's 1 of those Indians with the dot that's all about money and nothing else. I will not rent again because of him. I keep my business to companies that value their customers.

Janet Brown 
Rating:
5.0

Customer did not leave a comment.

Henry Preddy 
Rating:
5.0

Customer did not leave a comment.

Vernon Janke 
Rating:
5.0

Online pick up process is not user friendly

Mario Perciballi 
Rating:
5.0

Customer did not leave a comment.

Christopher Lane 
Rating:
5.0

Nothing

Marvin Faulk 
Rating:
5.0

Customer did not leave a comment.

Heather Ritter 
Rating:
3.0

Equipment needs to lubed and/or greased on a regular basis. The ratcheting mechanism on my tow dolly hadn't been lubed up in who knows how long and made it very hard to operate. The manger at my pickup location was very friendly and helpful. I will utilize hid location in the future. Mr. Darrell Goss

Darrell Goss 
Rating:
5.0

I STILL want to talk with a HUMAN and not have everything so trackable and automated. I LOVE the personal touch and will seek businesses that continue to do this. Sam the Owner was EXCELLENT. Better than ANY COMPUTER.

Karen Corey 
Rating:
5.0

Customer service was top notch. Very nice folks. Will rent from them again.

Jan Ewing 
Rating:
5.0

Nothing I can see

Dalphine Bobbit 
Rating:
5.0

great experience all around

Kerrie Colwell 
Rating:
4.0

Very friendly service

Paul Smith 
Rating:
4.0

Be more clear that everything is online only.

Lawrence Harrison 
Rating:
5.0

Customer did not leave a comment.

Tricia Perry 
Rating:
5.0

Customer did not leave a comment.

Tom Kutch 
Rating:
5.0

Sam is great to work with and is always my go to person every time I need to rent a uhaul.

Teresa Lalumondier 
Rating:
5.0

Sam was a real pleasure to deal with. He went out of his way to make sure that I had the vehicle I needed and that it was ready to go when I was. Will definitely be dealing with him when the need arises.

Roger Beatty 
Rating:
5.0

The people who work here are father and son, n they were both so pleasant to work with. When I returned the trailer, Sam (the father) even gave me tips on how to back in a trailer. Went above and beyond. Great guy!

Hiram Dancy 
Rating:
5.0

A very stressless experience, the owners of this location were great to work with and made this rental process very easy. I highly recommend them and UHAUL.

dean huber 
Rating:
5.0

Customer did not leave a comment.

David Gurule 
Rating:
5.0

Sam and his son were so professional, polite, and helpful. They helped me hook up the trailer and disconnect it when I returned in the rain! They are the best!

CHRISTOPHER RICHMOND 
Rating:
5.0

The team here is top notch. Sam and his sons are genuinely great, friendly, and passionate people who took the time to make sure the equipment was perfect for me, and safely attached to my truck. I haven't experienced this level of customer service in years. I would highly recommend this location to anyone who is still human and wants to have great personalized attentive service.

john markadakis 
Rating:
5.0

I have no complaints for the owner at Family Corner Uhaul in Youngsville, NC. He was wonderful and far more helpful and kind than even the corporate 800 number, I called for Uhaul. He was attentive, pacient, and very kind.

Alexandra Stroud 
Rating:
5.0

The attendant who helped me at the location was top notch. He helped me get everything done with my phone due to the uhaul site being down while I was there. He was patient and friendly. I don’t see that hardly anywhere anymore. He made the difference.

Jason Hunt 
Rating:
5.0

Customer did not leave a comment.

Joyce White 
Rating:
3.0

Excellent customer service.

Andrew Jennings 
Rating:
5.0

Customer did not leave a comment.

Ramon Rivera 
Rating:
5.0

Customer did not leave a comment.

MICHAEL LOFTIN 
Rating:
5.0

Customer did not leave a comment.

David Bowers 
Rating:
5.0

Customer did not leave a comment.

Jose Ramos 
Rating:
5.0

Professional, empathetic and beyond kind. Will definitely rent again.

Angela Olivares 
Rating:
5.0

The location does not have space to leave personal vehicle while using the U-Haul. Other than that the service was great.

Peter Ashford 
Rating:
5.0

Customer did not leave a comment.

AARON SOUTHERLAND 
Rating:
5.0

These guys go above and beyond my expectations. They are helpful, friendly and give great customer service.

SHARON LAMMONS 
Rating:
5.0

Customer did not leave a comment.

Tenisha Sanders 
Rating:
5.0

Excellent

Isaiah Wilson 
Rating:
5.0

A very positive rental experience all around.

Billy Green 
Rating:
4.0

Customer did not leave a comment.

Brittney Ross 
Rating:
3.0

During pickup, the family was doing a lot of whispering as of trying to hide something.

DAVID YOUNG 
Rating:
5.0

Keep up the good work!

PA SANNEH 
Rating:
5.0

The truck we rented broke down, after we hired 3 men to help. We had to pay them the full amount of money for the day, even though we still had to go to the new house to unload. It took us 2 days to unload. We are both disabled but had to get it done. That's why it took us so long. You gave us 1 extra day, but we needed 2.

Kurt Axt 
Rating:
5.0

Customer did not leave a comment.

William Harris 
Rating:
5.0

Great customer service at this location.

Marcelo Payams 
Rating:
5.0

Sam was very friendly

Kendra Addison 
Rating:
5.0

Customer did not leave a comment.

Ashton Johnson 
Rating:
5.0

Customer did not leave a comment.

Nathan Sirbaugh 
Rating:
5.0

The customer service I received was very good, they explained everything to me that I needed to know.

Kurt Axt 
Rating:
4.0

Customer did not leave a comment.

Paul Cathrogoodnight 
No reviews have been submitted for this location.

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