Customer Reviews for The Family Corner
(Distribuidor de U-Haul del vecindario)

174 comentarios

2020 Flat Rock Church Rd   Louisburg, NC 27549

(919) 853-4162

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 8 p. m.
  • Dom.: 12 p. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(919) 853-4162

2020 Flat Rock Church Rd
Louisburg, NC 27549

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 10 a. m. - 8 p. m.
  • Dom.: 12 p. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elijah B. 
Clasificación:
5.0

Very friendly and explained all questions I had

Dennis E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dillon R. 
Clasificación:
5.0

Best In Business

Sam N. 
Clasificación:
5.0

The outside u-haul drop off location was easy to get to and the young employee was helpful and polite.

Janice K. 
Clasificación:
5.0

Everything was just fine

Darnell G. 
Clasificación:
2.0

El cliente no dejó un comentario.

NOELLA H. 
Clasificación:
5.0

Quick and efficient customer service. Very helpful

THOMAS P. 
Clasificación:
5.0

Very pleased with the service and friendliness. Great to do business with.

Julia R. 
Clasificación:
1.0

The operator texted me saying I owe him 38 dollars after I had dropped off, but refused the show any invoice or proof of balance due. Was very rude and said, "thats why I hate dealing with uhauls."

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
5.0

Wonderful person (Store Owner Sam).

Deja C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Grace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lesleyann B. 
Clasificación:
5.0

Great customer service, took his time to explain everything and made sure we had exactly what we needed.

KATHRYN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEATON E. 
Clasificación:
5.0

Amazing service! I appreciate their outstanding effort to make things easier for me. The owner's flexibility was greatly appreciated. Thank you again!

CARLOS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
4.0

Sam was great to work with.

Richard G. 
Clasificación:
2.0

Wasn't shown how to use equipment, person checking me in barely said 2 words. The truth was dirty and I had to clean it before my use including wiping inside down and sweeping out the back.

Robert W. 
Clasificación:
5.0

Location was very communicative, helpful, and put extra effort into working for me as a customer. Apparently had trouble getting the trailer I needed and was at risk of having to decline my reservation. Fortunately one came in at midnight the night before. That is unsettling even though a non-event because the trailer was there.

MARTIN H. 
Clasificación:
4.0

Everything was great only concern was the cost of each mile was high. Other than that I'll use y'all again thanks

JOHN G. 
Clasificación:
5.0

Sam was great to work with. I would highly recommend him to anyone.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa P. 
Clasificación:
5.0

Very friendly and he went out of his way to make sure everything was ready.

Edward N. 
Clasificación:
5.0

I've used U-Haul multiple times in my life and this was undoubtedly the BEST customer experience I ever had. If only everyone could be as great as these folks, the world would be a better place. A++ 10/10

Sonya B. 
Clasificación:
5.0

Hi the family corner is great. Sam is wonderful and helpful. Uhaul as a company is horrible and everytime i have to deal with uhaul leaves me ripped off and frustrated and pissed off. Your company is horrible!!! The family corner store is great. Do not confuse the 2.

CONNOR D. 
Clasificación:
5.0

Nothing Sam was absolutely awesome

Brennon P. 
Clasificación:
1.0

Manager was very rude. Our reservation was not honored, so we had to pay more for a different truck

WILLIAM W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL G. 
Clasificación:
1.0

El cliente no dejó un comentario.

JEREMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

My experience was less than desirable dealing with U-Haul corporate. However, Sam put me at ease with his superior customer service skills by adding personal reassurance with getting my truck. I have reservations in the future at this location, due to Sam's presents only.

GARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACLYN S. 
Clasificación:
5.0

The family that owns the store were wonderful! We had a lot of problems leading up to actually getting the truck and they went above and beyond to help

Darrin B. 
Clasificación:
5.0

Sam was fantastic to work with! Although we were originally hoping for a closer location, getting to work with Sam and his family was a blessing. Sam was very understanding of our situation, and was very patient with us as he worked to fulfill our requests. Sam went above and beyond to ensure we had everything we needed, despite a few unexpected developments on my family's end. My family and I aren't too experienced with renting UHauls, but Sam and his family made a stressful moving experience much better by providing us with top notch customer service. Sam deserves to be recognized for his work, and I would gladly do business with him again. I highly recommend him to any other customers needing to rent a truck.

Matthew L. 
Clasificación:
5.0

Sam did a fantastic job taking care of me. Went the extra mile to make sure I got a U-Haul that had just came from the service center for the long trip that I was going to make.

Carl B. 
Clasificación:
4.0

Owner was awesome! Great customer support!

EDWARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO A. 
Clasificación:
5.0

Awesome Customer service

CARLOS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

Sam, was wonderful. Great customer service and he makes you feel welcomed. Definitely worth the drive to him to pick up a truck.

TOVA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID T. 
Clasificación:
4.0

All good

JOHNATHAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hossam N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tanya P. 
Clasificación:
5.0

Excellent experience nothing to improve.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUDOLF G. 
Clasificación:
5.0

Our service with this u-haul site was very pleasant. Representative was very knowledgeable and polite. Great prices and close to home.

DOUGLAS T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Delfine A. 
Clasificación:
5.0

Smooth transaction

Allain V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hossam N. 
Clasificación:
5.0

They were extremely helpful and patient

MICHAEL C. 
Clasificación:
5.0

Sam was amazing. He set up everything and made it an enjoyable experience. He went above and beyond. I would 100% recommend and use them again.

SCOTT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy S. 
Clasificación:
5.0

Sam, runs a great Uhaul service.

ROBERT L. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRENDA A. 
Clasificación:
3.0

Very friendly staff. Will rent here again.

ANTONIO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristin M. 
Clasificación:
3.0

jack on the trailer

Bob Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lisandro H. 
Clasificación:
5.0

No improvements that I can recommend at this time. This location is excellent

Daniel A. 
Clasificación:
5.0

Nada

HOWARD F. 
Clasificación:
5.0

The owner was very nice and professional I had a tire issue and he fixed it on Sunday Great customer service! He treated us like a trusted friend I would 100% recommend him to others. Great Job!

GREGORY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY H. 
Clasificación:
5.0

Sam is amazing. He really fights for you to get the best service possible and makes a stressful situation seem like a walk in the park. Will definitely rent from him again ✨❣️

Deasha W. 
Clasificación:
5.0

Initially, they U-Haul had us dropping off the vehicle in Burnsville, NC, which is on the west side of the state, & we live north of Raleigh. Because the 1st drop off was so far away from our destination, we would have been over our mileage & 2 days late returning the vehicle. We contacted (828) 536-4220 explained the distance issue & we were informed we could return it to a closer location near our destination. No one said we would be charged a wrong drop off fee of $220. We like to be refunded that charge. As we were not informed there would be a fee.

Jackie G. 
Clasificación:
5.0

Again the customer service was Great from the beginning to the end. The friendliness, and the professionalism was beyond my expectations. Gracias

WILLIAM J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick J. 
Clasificación:
1.0

Owner of the store was very rude and uninformed! He was determined to convince me that 1 rental day for u-haul was equivalent to 8 hours. He also demanded that we return the rental early, so we were not able to keep it the full 24 hours as reserved! He is a bad representation of the u-haul brand. I will never rent from this dealer again or refer anyone to this dealer.

Anita J. 
Clasificación:
5.0

The person that helped me, Sam, was wonderful and pleasant to deal with. I would definitely use this location and recommend it to friends.

Humberto R. 
Clasificación:
5.0

Sam was great. The truck itself had issues. Needs alignment badly.

JOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN L. 
Clasificación:
4.0

Owner dud everything possible to ensure things were taken care of properly

Francis D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wallace S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam N. 
Clasificación:
5.0

Sam was extremely helpful. A pleasure to work with. We used the contact free checkout, but we did have a couple of very helpful phone conversations with Sam while planning our move.

Gordon B. 
Clasificación:
4.0

It is s big remote and service on most cells is sketchy. I recommend only doing f-f pick ups here. Owner really nice and very helpful.

Melissa F. 
Clasificación:
5.0

The employees were so friendly and polite.

WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOSSAM N. 
Clasificación:
5.0

No improvement needed.

EDGARDO P. 
Clasificación:
5.0

Wonderful - owner. Super polite and helpful

NORBERT M. 
Clasificación:
5.0

The gentleman was extremely friendly and helpful. I rented a trailer to haul my car also after I didn't have my scheduled driver. Your man saved me an extre trip. I am very grateful. Your equipment was flawless. Easy towing.

ROBERTDAVID V. 
Clasificación:
5.0

I highly recommend The Family Corner U-Haul Neighborhood Dealer. I had initially scheduled a truck rental at another nearby U-Haul location. When I arrived, the dealer did not have the truck in stock. Sam at The Family Corner came through for me in a big way. He went above and beyond with assistance and support and was able to get me on the road in a timely fashion. Extremely patient, friendly and accommodating in every manner.

MICHAEL G. 
Clasificación:
5.0

Sam was great! Good communication and went out of his way to make the rental smooth and effortless.

CHARLES L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mickey T. 
Clasificación:
5.0

Ninguno

MAURICE F. 
No se han enviado comentarios para esta ubicación.

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