Comentarios del cliente para The Elephants Attic

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de The Elephants Attic

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Jacob T. en

Grado:

El cliente no dejó un comentario.

Don Z. en

Grado:

The gentleman was very helpful and went out of his way to accommodate us.

Gary H. en

Grado:

El cliente no dejó un comentario.

Savic E. en

Grado:

Very friendly staff at The Elephants Attic!

Steven B. en

Grado:

The two fellows there were so friendly. They were polite and answered every question.

Chris P. en

Grado:

El cliente no dejó un comentario.

Christopher H. en

Grado:

Love working with the team at Elephant’s Attic. Very helpful and would recommend them to anyone need uhaul services.

Mark T. en

Grado:

El cliente no dejó un comentario.

robert B. en

Grado:

El cliente no dejó un comentario.

Jennifer S. en

Grado:

El cliente no dejó un comentario.

Dennis C. en

Grado:

nothing every thing was great !

Curt F. en

Grado:

El cliente no dejó un comentario.

Lorraine E. en

Grado:

Tim was helpful and friendly.

Gordon M. en

Grado:

El cliente no dejó un comentario.

Nancy W. en

Grado:

I don’t believe you need any improvement. Jake did an excellent job of explaining everything. When it came time to return it, the kids returned it @ 8:00p Saturday night. When I electronically tried to return it, it wouldn’t let me. So we went into the lot & was trying to return it, Jake was going by to visit his Mom& came over & finished the process for us. I consider that a dedicated worker.

Denise S. en

Grado:

Very friendly and helpful staff. Highly recommend them

william D. en

Grado:

Trailer was good except for leaky roof.

Grant F. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

Move it to another location, Also charged me a$60 deposit which I have not yet received, No more Uhaul for me !!!!!!!!!!!!

Billy L. en

Grado:

Great service!!! Very pleased.

Gerald B. en

Grado:

El cliente no dejó un comentario.

Jennifer S. en

Grado:

Check the people and places out a little better before letting them be a seller for uhaul. Quiz them or something.

Steve M. en

Grado:

El cliente no dejó un comentario.

Cheryl F. en

Grado:

El cliente no dejó un comentario.

Becky S. en

Grado:

El cliente no dejó un comentario.

Tamara L. en

Grado:

El cliente no dejó un comentario.

tamara C. en

Grado:

It was my first ever experience with u-haul & it was great! Thanks for asking.

Kimla L. en

Grado:

El cliente no dejó un comentario.

Eric R. en

Grado:

Dropped at 5 p.m. on the nose (deadline per contract) at alternate location after the original recommended location in Vandalia, IL was out-of-business. Not a big issue as the individual on the phone with U-Haul was helpful. All went well.

Ashley E. en

Grado:

El cliente no dejó un comentario.

Matt P. en

Grado:

El cliente no dejó un comentario.

James K. en

Grado:

the employee at this location went above and beyond to help. this was my first time renting a u haul and the employee was well educated in the services and helped me through the process, this was very helpful and made everything so much easier. I cant give a good enough review.

Frank S. en

Grado:

El cliente no dejó un comentario.

joe L. en

Grado:

El cliente no dejó un comentario.

JAMES M. en

Grado:

El cliente no dejó un comentario.

paul M. en

Grado:

El cliente no dejó un comentario.

LUKE G. en

Grado:

El cliente no dejó un comentario.

terry H. en

Grado:

El cliente no dejó un comentario.

Stacy W. en

Grado:

El cliente no dejó un comentario.

Charles M. en

Grado:

Tim is super helpful!

Bruce B. en

Grado:

El cliente no dejó un comentario.

Kegan H. en

Grado:

Have more vehicles at the location

Mary Jo W. en

Grado:

El cliente no dejó un comentario.

Lyle B. en

Grado:

El cliente no dejó un comentario.

Adam G. en

Grado:

I was supposed to be able to pick the truck up at the Paradise Inn in Effingham, IL. I was called the day before and told that I had to go all the way to Vandalia, IL to get it. Therefore, instead of walking to pick up the truck, I had to have a friend drive me 40 miles to get it. I don’t think this poor planning is acceptable. On another note, the folks at the Elephant Attic in Vandalia were very kind and helpful.

Kayla C. en

Grado:

El cliente no dejó un comentario.

GLENDA R. en

Grado:

El cliente no dejó un comentario.

Shannon P. en

Grado:

First time using uhaul.. great experience!

Patrick Q. en

Grado:

El cliente no dejó un comentario.

Randy B. en

Grado:

El cliente no dejó un comentario.

CHRIS W. en

Grado:

I gave the people my card and the card was declined I called the card company and there was nothing wrong with my card the people couldn’t even put my card number in right

Vicky C. en

Grado:

My husband drove and we were able to input all election equipment and deliver. I felt 100% safe, that the voting equipment would not get wet and not destroyed. All was safe and working with elephants attic made the experience even better. Great people and great business. All was at 100%.

Bonnie G. en

Grado:

El cliente no dejó un comentario.

Frederick H. en

Grado:

Just do what u do..

James A. en

Grado:

El cliente no dejó un comentario.

Bryan W. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Joyce P. en

Grado:

El cliente no dejó un comentario.

andrew D. en

Grado:

El cliente no dejó un comentario.

Dave H. en

Grado:

El cliente no dejó un comentario.

Willem P. en

Grado:

El cliente no dejó un comentario.

Diane A. en

Grado:

Mention to the customer that the trailers are not waterproof. Our brand new mattress now has water stains and had to be dried out for several days.

Jessica S. en

Grado:

El cliente no dejó un comentario.

Larry D. en

Grado:

El cliente no dejó un comentario.

Theresa S. en

Grado:

I was required to drive over an hour to receive the vehicle after UHaul changed my pickup location the day before I was moving. When people make reservations online, it needs to be somewhat permanent. My complaints have nothing to do with the locations... the entire uhaul experience was a nightmare because the company could not figure out pick up and drop off locations. I am upset I spent as much money as I did and had to drive as far as I needed to just to get the vehicles. I will be choosing Penske or another rental company next time.

willie C. en

Grado:

El cliente no dejó un comentario.

Larry E. en

Grado:

El cliente no dejó un comentario.

Peter F. en

Grado:

Elephant in the attic does a great job and go's the extra mile to get you the vehicle needed, when needed. They drove about two hours to stage a vehicle for my tightly scheduled move. I would have had to try to get a taxi or ride to pick up the truck in a rural setting and they made it a easy walk to pick up the truck. Thank you very much.

GARY B. en

Grado:

El cliente no dejó un comentario.

Joni M. en

Grado:

El cliente no dejó un comentario.

Jeannie S. en

Grado:

El cliente no dejó un comentario.

Delmar M. en

Grado:

El cliente no dejó un comentario.

galen N. en

Grado:

Tim is a great representative for Uhaul ,very helpful and courteous

Erica H. en

Grado:

El cliente no dejó un comentario.

Christi J. en

Grado:

El cliente no dejó un comentario.

Shelly D. en

Grado:

The truck was clean but in need of mechanical repair. This was reported when the truck was returned.

Kathryn A. en

Grado:

El cliente no dejó un comentario.

bridgette W. en

Grado:

Nothing I noticed. Very clean, easy to find, and helpful.

Kevin E. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

El cliente no dejó un comentario.

Susan O. en

Grado:

truck was swarming with bugs when back was opened, they had to spray with repellent, then we had to sweep out the dead bugs and try to overcome the smell from the spray before loading it - NOT a good deal

JEFF S. en

Grado:

El cliente no dejó un comentario.

Gary M. en

Grado:

El cliente no dejó un comentario.

gary C. en

Grado:

El cliente no dejó un comentario.

Randy K. en

Grado:

El cliente no dejó un comentario.

Bobbie C. en

Grado:

El cliente no dejó un comentario.

Kevin K. en

Grado:

There was nothing wrong with the location. I just did not like the bait and switch. I was quoted a price then no trailers were available in Olney so they asked me if I was willing to drive to Vandalia so I did it. When I got to Vandalia the price tripled. He tried to make me think I was getting a deal by lowering it to half of what I was quoted. I had no choice. I drove an hour it was Saturday he had me. I even showed the guy my quote but he would not honor it. So how can you improve? My answer is simple. Just honor what you quote and don't take advantage of people. Goodbye Uhaul.

Jeffrey K. en

Grado:

El cliente no dejó un comentario.

Greg B. en

Grado:

Tim and everyone at The Elephant's Attic Uhaul location in Vandalia IL went above and beyond to assist with my rental of a 26' truck and an auto trailer as part of a long distance move. Very knowledgable and professional. Worked hard to accommodate my scheduling needs. Highly recommend this location.

Sean Anthony W. en

Grado:

El cliente no dejó un comentario.

Walter H. en

Grado:

Excellent. Very friendly. Large parking lot. Easy to find. Fast and efficient check in.

David L. en

Grado:

El cliente no dejó un comentario.

amanda T. en

Grado:

Service at the Elephant Attic was wonderful. He was very friendly and helpful.

Mark J. en

Grado:

the 6 x 12 trailer should have a tongue jack. very heavy load trying to get on and off a jack stand.

Audrey G. en

Grado:

Keep the gas tank filled up. It was a bit ridiculous to have to try to put gas in and have it at the 1/4 mark. Should just be able to fill it up then you know you have put in what you used

PHILLIP W. en

Grado:

the people that helped me awesome had to call customer service due to weather conditions they were awesome too wouldn't change a thing thank you u-haul

RICK I. en

Grado:

Very quick and efficient. He noticed problem with locking mechanism when he worked to remove the trailer.

JAMES C. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER V. en

Grado:

El cliente no dejó un comentario.

DENNIS G. en

Grado:

We did have some issues, but Nolan Lee worked very hard for us and I would recommend UHaul.