There is nothing to improve! He always makes sure our reservations are kept. Always answers the phone when we call! Great customer service!Barbara C.
Customer Reviews for The Cap Stop Inc
(Distribuidor de U-Haul del vecindario)
North Canton, OH 44720
(at I-77 Exit 111)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: 8 a. m. - 8 p. m.
- Mar. - mié.: 8 a. m. - 6 p. m.
- Jue.: 8 a. m. - 8 p. m.
- Vie.: 8 a. m. - 6 p. m.
- Sáb.: 7 a. m. - 5 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 10/22/2021: 11:00 a. m. - 6:00 p. m.
- 10/25/2021 - 10/26/2021: 10:00 a. m. - 8:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert M.
Larry goes far and beyond in efforts to help and was very amiable.George.EMANUEL R.
El cliente no dejó un comentario.Jon E.
The people were very cordial and helpful.JON E.
El cliente no dejó un comentario.Vera M.
El cliente no dejó un comentario.Jordan S.
Nothing. Larry represents your company well and was very helpful.James A.
Larry is fantastic!TYLER A.
Its annoying to have to check out rather than just leaving the keysChristopher W.
El cliente no dejó un comentario.Cheri D.
Best UHAUL Storage center in Stark County because the staff there are genuine, friendly people and the location is solid with close to proximity to 77. Would most def rent again.Michael F. | Overall Experience
Excellent jobChristopher W.
Everything was fast, and easy. I just wish the van had more gas in it when I picked it up. it was barely over a quarter tank, so I had to put gas in before I went to pickup the furniture I was moving.Leonard K.
El cliente no dejó un comentario.Bradley C.
Great service we got it out very easy I highly recommend great gentleman that helped us I recommend anybody use this location for getting in and out quickly and gettingSean G.
El cliente no dejó un comentario.Brian M.
El cliente no dejó un comentario.Keith P.
Great customer service. Would direct anyone to this location, very professional.JONAS M.
El cliente no dejó un comentario.Michael G.
Larry is the real deal. Very customer oriented and helpful. I was desperate to find a reasonably sized UHaul truck to move items from my deceased mom's homes to my sister in Virginia. I live in North Carolina so had to fly into the Canton airport for this rental. Larry was very helpful getting me one of the very RARE Uhaul trucks that I could use for a one way rent out of Ohio. Very appreciated. He had to go get my truck from another location for my rental. Unfortunately, my flight into Canton airport got delayed several hours. I kept Larry informed about my delayed, delayed, arrival hoping they didn't close before I arrived. But it all worked just fine. I was surprised to see Larry there with the nice BIG screen above his desk so you could see him work on my reservation in his PC. All and all. This is a great UHaul location. And Larry himself is a great person. So many thanks to him for helping me get a truck for this very difficult move associated with my mom's estate in Akron.Ralph V.
El cliente no dejó un comentario.FRANK F.
Larry was absolutely amazing! His office setup and the way he handled business will give you peace of mind! Just for the quick minute he took a incoming call while setting my rental up was professional! This guy needs a vacation, and when he comes back, a bonus and a raise! Thanks Larry!!!Nicholas P.
Everything was awesome and was one of the very few things that went smooth in my overall move. GraciasZachariah C.
The man who Helped me was very polite and answered all my questions and made everything perfectly clear and I've used U-Haul many times but by far he's been the bestStoney Lawrence W.
El cliente no dejó un comentario.Amanda B.
So grateful to Larry D. for his patience in answering questions as I went through the rental and drive-away process!! Very excellent experience, and I will plan to return here for future rentals.Michelle V.
Larry was very professional. Overall a good experience. Truck was a little beat at 171,000 miles but other than that it was very good. Thanks.DAVID L.
El cliente no dejó un comentario.Glenda R.
El cliente no dejó un comentario.Kristina S.
Cap Stop is top notch! Very organized! Super nice ! I will only use them from now on!Shawn G.
El cliente no dejó un comentario.JENNIFER T.
Excellent customer service, clean truck, and fast process. Thank you!!Evand B.
Make sure that they know that there reservation time is only a suggested pickup time. Not guaranteed. Call before the moving date to confirm thingsChristopher W.
El cliente no dejó un comentario.DEBRA K.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.Andrew A.
El cliente no dejó un comentario.Roger G.
El cliente no dejó un comentario.George L.
El cliente no dejó un comentario.Timothy A.
El cliente no dejó un comentario.Wendy A.
I had the U-Haul truck for two days and before I return the truck I had somebody from the office kept calling my phone making threats threatening me that we were gonna be reported to the police that the truck was being stolen I'm like what the hell are you talking about if I'm in possession of the truck and we had it for two days and if I return it late for five hours shit happens mistakes happen nobody knows the future but your employee ridiculing us calling us names and stuff like that very unprofessionalNOUR A.
Very quick and simple. Fair priced. Got the trailer I needed, used it with no hassle and drop off was quick and easy as well. I have already recommended to a couple people.RICHARD A.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Alan C.
El cliente no dejó un comentario.ANNIE W.
Larry was great!Randolph W.
keep up good workjames R.
Service was terrific and well informed. That alone would be reason to recommend.JOHN P.
El cliente no dejó un comentario.Barbara C.
El cliente no dejó un comentario.Mark S.
Cap Stop in North Canton, OH, provides excellent service and quality equipment.Robert Y.
Great customer service.James E M.
Nothing. The service was great and the manager, Larry, was very professional and helpful. We will recommend this to others based on his great service.Robert F.
Nothing, great service, helped get the safetry chains fit on my wider than normal hitch rings.Michael S.
Was charged $85 after I already payed my fee for another customers transactionCaleb L.
Larry was excellent in handling the rental. Highly recommend this rental agency!James A.
El cliente no dejó un comentario.Cara J.
Very helpful and I would rent here again.Kristina L.
outstanding experience. Will use you againSteve S.
The trailer itself had a sway issue over my entire 300+ mile trip. Also, the trailer not having a tongue jack is very poor. I would also recommend that ramps are designed for such trailer as well. The above comments are no reflection to pickup dealer...they are a pure representation of a poor product.DAVID P.
El cliente no dejó un comentario.dennis W.
El cliente no dejó un comentario.JENNY K.
Larry stayed late for us to pick up our trailer when our previous truck at another location got taken. He was very nice and went above and beyond to help us out in a pinch. 5 stars Larry! Also, Shannon (the manager at W. Tuscararus Ave in Canton went above and beyond to find us a trailer when nothing was available She deserves cudos!JAMES R.
I would like to see rentals in hourly blocks; 4 hours, 8 hours, etc. Thank you.Philip R.
El cliente no dejó un comentario.Darrick O.
Larry is a very nice guy.Wei J.
Experience was greatPHILLIS H.
El cliente no dejó un comentario.Joseph C.
El cliente no dejó un comentario.Todd F.
Larry was very helpful and answered all my questions overall a great experienceJames A.
El cliente no dejó un comentario.Robert D.
El cliente no dejó un comentario.RUTH S.
Larry was very nice accommodating and flexible.Kevin S.
Excellent customer service. Five stars for sure. I will definitely use this location again.David P.
El cliente no dejó un comentario.Sandra B.
El cliente no dejó un comentario.William N.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.J BRITT M.
Using the app to pickup and return took longer than expected. Suggestion to request in advanceFelipe N.
Very friendly and helpful!!cheryl L.
The rental process went smooth, the truck and auto transport was ready for me to pick up. Great service!James P.
Larry, at the Cap Stop is wonderful to work with!!George W.
Larry is always friendly and easy to work with. I have been renting from you for three years and have worked with him each time. I will be back next year!Pamela D.
Great customer service. Very professional.James S.
I have rented from Larry many times over the years and have always received top notch service! He has the process organized and efficient - I recommend this location to everyone I now.. Thank You!Robert D.
Larry had the equipment ready to go.Christopher B.
El cliente no dejó un comentario.JOHNROBERT A.
El cliente no dejó un comentario.TANIKA P.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.RANDALL W.
Fast and friendlyCARLA B.
All went well. No recommendations on improvements...Robert H.
El cliente no dejó un comentario.Katarina H.
El cliente no dejó un comentario.RICHARD C.
El cliente no dejó un comentario.MARK O.
El cliente no dejó un comentario.SARA D.
El cliente no dejó un comentario.DIANE C.
El cliente no dejó un comentario.John F.
Servicios adicionales en esta ubicación
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