Comentarios del cliente para Tetos Car Toys

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Tetos Car Toys

Grado total:

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Chase M. en

Grado:

Online and on door it says it opens at 10 am. The open sign was on but no one showed till 10:30am. Called customer service and talked to a lady to see if we could drop off without paying the extra fee. Then the guy showed up and said he doesnt open till 10:30 and he personally doesnt charge the after hours fee. Alot of BS from both branches.

RICHARD Z. en

Grado:

El cliente no dejó un comentario.

Jimmy S. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

He helped get me all connected up, gave me directions to get out of town easily, and was kind.

Brad B. en

Grado:

My original Drop location, as selected from the U Haul site stopped accepting U Haul on 7/1. They would not accept the truck. I had to take the truck to another location 1 hour away. The new drop location was in an area of Sunny-side where all the doors and windows had bars. Also the Phone app sucked. After completing the step by step process I got a message that the transaction reported and error. I had to re-do the entry 3 times. After 45 minutes I called customer service and was told that the original transaction submit was accepted. totally a PITA.

Kathy G. en

Grado:

El cliente no dejó un comentario.

MIKE J. en

Grado:

El cliente no dejó un comentario.

yasmin s. en

Grado:

El cliente no dejó un comentario.

Bartis Wayne C. en

Grado:

Very friendly and quick service. Much quicker than a U-haul terminal.

richard p. en

Grado:

El cliente no dejó un comentario.

Antonio R. en

Grado:

ninguna

Jackson R. en

Grado:

My experience with uhaul was less than pleasing. I was told that my reservation was approved and a truck would be there by my moving day and then the day before I was told there were no trucks and I had to drive 40 miles with a way larger truck than I was expecting. And the truck had two flat tires and it was extremely hard to drive. The uhaul employees at Sunnyside were nice and helpful, I had no problem with them. but I was charged more than original, even thought the employee on the phone told me I’d get the same price with more miles. It was just a frustrating experience on top of moving stresses.

Forest W. en

Grado:

First I was charged the insurance fee of $25 when I clearly marked the box NO, manager WOULD NOT remove the charge, told me to take it up with drop off site who of course said they could not and it should have been done at time of pick up! Guy showed up 20 minutes late to pick up. NOT HAPPY

art s. en

Grado:

El cliente no dejó un comentario.

Eduardo D. en

Grado:

El cliente no dejó un comentario.

Sarah M. en

Grado:

This location was the worst! Please audit Sunnyside Washington Uhaul location. He tries to make customers pay “gas fees” under the table and was trying to charge double the quoted rental price! Never coming to this location again.

Heather M. en

Grado:

What I would recommend it's when I booked a truck and car hauler dolly did they be in one location I had to go quite a ways out of my way to get the dolly and the truck and then go back to where I needed to be Also I did not receive proper emails for confirmation payment that I could print off( that I needed for my taxes. ) ??

Shane P. en

Grado:

El cliente no dejó un comentario.

Eriberto F. en

Grado:

Owner/adult was not there, only his 12 year old son. Had to wait 30 minutes for him to arrive.

Seshagirirao V. en

Grado:

I asked for an appliance hand cart, got charged for it and only got the standard hand cart. Not the fault of this location, but the people I spoke with on the phone still charged me for the more expensive hand cart. They never called me back to let me know what I wanted wasn't available.

Sandi R. en

Grado:

The guy drove the truck from out back (looked like a pasture) to the front, the front driver tire was half flat and so I got him and he took it to get air in it, he said he took it to a tire place to have it checked, BULL SHIT. he wasn't gone long enough for that. He didn't get any idea from me or my son who was going to drive it 1,500 miles. He didn't do a inspection, he said you pay for insurance we don't need to do an inspection. This person should be investigated for not meeting U-Haul protocol and I think he shouldn't be allowed to have a contract.

Raymond F. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

The ashtray was full and the cab stunk. Improve freshness.

Doug B. en

Grado:

Good experience equipment was very good.

Luis S. en

Grado:

I’ve rented this trailer before at other locations and no problems. When went here he had no extension for the light hookup. Normally it’s on the trailer. And he also doesn’t bother helping you hook up the trailer. I had to go to a hardware store and by the pigtail for the lights. A terrible place to rent.

Dominic P. en

Grado:

Never even got a rental contract or receipt. Had to hook it up my self the guy never even came out to the unit

LUIS ANTONIO S. en

Grado:

I never receieved my refund of a 140$ im very upset.

David S. en

Grado:

Lower rate but otherwise great experience.

mike w. en

Grado:

I registered with the Yakima office 10 days prior to when I needed the trailer. I even confirmed the day before I was to pick the trailer up and set up everything. I arrived on the morning appointed to pick the trailer up only to be told the trailer needed some tires. I said ok how long will this take, I have a small crew hired to load the trailer and the clock was ticking on this crew. The Yakima UHaul told me they didn't have tires for the trailer and I was out of luck. They did tell me the closest trailer I could take was 50 miles away and if I wanted to I could go get it!! No mention of inconvenience, no offer to bring the trailer to me, no offer of an adjustment in the rental price to compensate me for the crew wages I lost or 100 miles worth of fuel to retrieve THEIR equipment. Didn't even give me an "I'm sorry". I suggested a discount and the girl at the counter told me I'd have to call some 800 number and try. Uhaul's poor coordination and shoddy equipment cost me an extra $170 in lost wages and fuel costs. Rent from someone other than UHaul if you can. They really don't give a damn.

DAVID L. en

Grado:

El cliente no dejó un comentario.

ana b. en

Grado:

The person was late to meet us. He didn't appear to know how to use his computer. The truck was fine and the availability was good but the customer service wasn't the best. I'll probably use a different location next time.