Customer Reviews for Temal 99 Cents Store
(U-Haul Neighborhood Dealer)

257 reviews

13207 120th Ave   South Ozone Park, NY 11420

(718) 323-1338

Office Hours

  • Mon-Sat: 8:30 am–7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(718) 323-1338

13207 120th Ave
South Ozone Park, NY 11420

Services at this Location:

Office Hours

  • Mon-Sat: 8:30 am–7 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

This location hasn't parking lot for the vehicles, and customer has to spend long time looking for a parking spot at the time of returns the vehicle. Not good. Beside this issue everything else is OK

Marco Fuentes 
Rating:
3.0

Customer did not leave a comment.

Christina Caradona 
Rating:
5.0

Customer did not leave a comment.

Deonauth Ramdubhag 
Rating:
5.0

Customer did not leave a comment.

Luis Duenas 
Rating:
5.0

Maybe parking location upon return

Chandeka Prashad 
Rating:
5.0

Customer did not leave a comment.

Iqraam Rahim 
Rating:
1.0

Uhaul is not honest about its charges, still to this date I'm getting extra charges

Nicolas Castillo 
Rating:
5.0

Excellent service

Mitchell Moreau 
Rating:
5.0

Customer did not leave a comment.

Deonauth Ramdubhag 
Rating:
5.0

Customer did not leave a comment.

Carleen Reaves 
Rating:
5.0

Customer did not leave a comment.

Deonauth Ramdubhag 
Rating:
5.0

The van was dirty from the start and due to the urgency of my appointment, I took the van. Arrived at my destination, my sister screamed became a roach walked up the windshield from the dashboard; utterly disgusting. Took a picture to show the location once I got back and the owners daughter respond was there’s nothing I can do. Yes there is clean and exterminate your equipment before renting them out. Will not rent from this location again.

shamekya robinson 
Rating:
5.0

Customer did not leave a comment.

Greg DeShields 
Rating:
5.0

Continue to provide great business to customers. Definitely will recommend and use in future

Chris Maldonado 
Rating:
3.0

Customer did not leave a comment.

mohammed Al dhahiry 
Rating:
5.0

Owner already have it covered. You, can provide some bigger trucks.

Larry De 
Rating:
5.0

Ya it was nice to deal with the gentleman at the counter. More over exigent service we got equipment was clean no complaint at all Very good experience. Thanks

Ramesh Kumar 
Rating:
5.0

Very fast, very professional, no problems what so ever. Will definently come and rent from this location from here on out !!

Richard RAMKHELAWAN 
Rating:
5.0

Customer did not leave a comment.

Chaitram Misir 
Rating:
3.0

Have a better set up at this location.

CONNIE ROBINSON 
Rating:
5.0

Everything seems great to me ,prompt friendly reliable service at this location ..my third time renting in a short while. And looking forward to doing many more in the future.

Everard Gonsalves 
Rating:
5.0

Customer did not leave a comment.

Adonis Bazemore 
Rating:
5.0

Great location to rent from. Representative is always helpful and courteous.

Chaitram Misir 
Rating:
5.0

Nice service

Daniel Sukhu 
Rating:
2.0

The U-Haul I rented was dirty and smelled like animals. There was a pee-pee pad in the back for a large animal like a sheep or a cow and it still had the pee on the pad.

Harinder Singh 
Rating:
5.0

Rep is always pleasant and helpful

Chaitram Misir 
Rating:
5.0

Customer did not leave a comment.

Deonauth Ramdubhag 
Rating:
5.0

Customer did not leave a comment.

Suraj Ramnauth 
Rating:
5.0

Great customer service

Michael Questell 
Rating:
5.0

Customer did not leave a comment.

Jessie Clark 
Rating:
1.0

Customer did not leave a comment.

joseph peay 
Rating:
5.0

The rep at Temal 99 Cents Store is always courteous and helpful!! Will continue to rent from them.

Chaitram Misir 
Rating:
5.0

Always courteous and helpful!

Chaitram Misir 
Rating:
5.0

Customer did not leave a comment.

Imran Khan 
Rating:
5.0

Excellent and curtious environment.

RITA JOHNSON 
Rating:
3.0

Customer did not leave a comment.

LOUISA COLLINS 
Rating:
5.0

You guys was awesome and I look forward doing business with you again.

Davanand Pooran 
Rating:
5.0

Customer did not leave a comment.

Julie Beeson 
Rating:
3.0

The truck was smelling terrible and had trash inside

SEAN BIBBY 
Rating:
5.0

Keep up the good work

Stanislaus Waddel 
Rating:
5.0

Thank you for the quick and speedy rental.

Jeffrey Cubias 
Rating:
5.0

Customer did not leave a comment.

Noah Alleyne-Miller 
Rating:
5.0

Customer did not leave a comment.

Amar Lalchand 
Rating:
4.0

The truck needs to be clean and have spot available to park the truck when it returned. Thank you!!!!!!

Stanley Charles 
Rating:
1.0

Stop stealing mileage on behave of rental customers @120-37 120th ave ozone Queens NY

Hattie Washington 
Rating:
5.0

Customer did not leave a comment.

Mohit Singh 
Rating:
5.0

Customer did not leave a comment.

Shazeda Allie 
Rating:
1.0

Customer did not leave a comment.

Rajendra Singh 
Rating:
5.0

Customer did not leave a comment.

Justin Bridgemohan 
Rating:
5.0

Customer did not leave a comment.

merouane haffar 
Rating:
5.0

Customer did not leave a comment.

Sheira Thornton 
Rating:
2.0

Customer did not leave a comment.

syan harris 
Rating:
5.0

Customer did not leave a comment.

Duane Johnson 
Rating:
1.0

Customer did not leave a comment.

Hardat Sukhraj 
Rating:
1.0

I would not recommend this location at all. When I got there, the only worker that knew what to do for the reservation stepped out and came back 45 minutes later delaying my pick up time. No one else knew how to help me and gave me nasty attitudes. Also, the van smelled like smoke. This was not a pleasant experience

Brianna Morgan 
Rating:
5.0

Please try to keep the equipment, I had to clean it before being used by me. Thank you!

Musa Dumbuyah 
Rating:
5.0

Customer did not leave a comment.

melissa hernandez 
Rating:
2.0

The Van needed to be cleaned and swept, it was stink with the smell of cigarettes. I had a hard time breathing. It's a good thing I don't have asthma otherwise I would have not been able to use the van. when picking up the van I had to wait a long time and the store smells like old stale curry food.

Majalia Forbes 
Rating:
3.0

Picture of where vehicle located was incorrect and this is often

MOHAMMED ISLAM 
Rating:
1.0

Very time consuming and didn't receive any hand truck Very difficult to reach customers service!!!

Anderson Birju 
Rating:
1.0

The location was advertised as 24/7 but when it came to dropping the truck back, the instructions said to leave the truck in the lot, but the gate was closed with locks on it and I ended up having to spend over 30 mins looking for street parking!

Adam Babat 
Rating:
5.0

The services is great 👍

Lenin Paredes 
Rating:
5.0

Customer did not leave a comment.

Josiah Rowling 
Rating:
5.0

Customer did not leave a comment.

Annie Alson 
Rating:
5.0

Parking is difficult

Robert Telford 
Rating:
1.0

Cleaned the vehicle, and fully prep and clean

Edward Dasilva 
Rating:
5.0

Customer did not leave a comment.

Vickram Khamraj 
Rating:
5.0

Customer did not leave a comment.

Prandeo Lalgie 
Rating:
5.0

Customer did not leave a comment.

MELANIEVERONICA ENGLISH 
Rating:
5.0

Customer did not leave a comment.

Olalekan Shorounke 
Rating:
3.0

Customer did not leave a comment.

anthony piscitelli 
Rating:
5.0

Customer did not leave a comment.

Alexander RamosSeverino 
Rating:
3.0

Transaction was easy and hassle free. No long lines. However, the truck floor was filled with grease which in turn track on the bottom of the furniture and got grease on the carpet in my bedroom.

Lakeina Heron 
Rating:
1.0

The truck they give me had something broken and after 1 minutes driving the truck stops and I can't star the truck again. The good thing I was close to the location and they give me another one

margarita marte 
Rating:
5.0

Customer did not leave a comment.

Rosanna TEMAL 
Rating:
5.0

More vehicle

Rosanna TEMAL 
Rating:
2.0

Overall bad experience. At time of pick up I had no dolly, blanket. Or hand truck. The vehicle needed cleaning. There was dust all on the dash board and cup holders, trash in the cup holders, and a plastic bottle on the floor that near rolled under the gas pedal. When I booked the rental, I was given a retail u-haul store to pick up supplies that I ordered. The location was 15 minutes from the neighborhood u-haul small business merchant I frequent. The order could not be found in the computer so I waited 20 minutes for a clerk to search the computer, show proof of payment on my u-haul account, produce my proof of payment on my credit card account (how embarrassing) to only be told that I can just take the items on the shelf. Also, at return I was charged for the dolly, the hand truck, and blankets that I never received.

Robert Rose 
Rating:
3.0

Parking when returning vehicle is not good.

Amar Bisram 
Rating:
3.0

AC not working, everything else is OK

John Stephen 
Rating:
5.0

Customer did not leave a comment.

gemma singh 
Rating:
1.0

Customer did not leave a comment.

Esther Barnes 
Rating:
3.0

The guy first gave me the bill for same amount I saw online and asked me to bring back the truck at the same location without paying anything extra but he charged me more $35 for extra miles. I would have returned it back to my original chosen location if he would recommend me to bring it back.

FULWANT SINGH 
Rating:
5.0

Well I was very satisfied with your service and equipment. Thank You

Neil Compass 
Rating:
5.0

Customer did not leave a comment.

Mandeep Singh 
Rating:
3.0

Customer did not leave a comment.

Samantha Remroop 
Rating:
3.0

A lil more clean & there be trucks available but on the site it will say no.

Michael Ruszczyk 
Rating:
5.0

Customer did not leave a comment.

Carlos Hamilton 
Rating:
1.0

Customer did not leave a comment.

Shivalli Singh 
Rating:
5.0

Customer did not leave a comment.

Thelismon Joanis 
Rating:
1.0

Need better pick up spot no parking the need there own parking lots

allisha bacchuss 
Rating:
1.0

Shalling truck and dirty

Phillip Madison 
Rating:
5.0

Customer did not leave a comment.

Hover Celi 
Rating:
3.0

The process was fine however. No one walked you through the vehicle to confirm gas and mileage. The vehicle needed servicing and it was very dirty. I had to take time to clean the vehicle. There was also no parking available and I had to park a few blocks from the location. The staff was not cooperative and told me to drive around and look for parking which took some time. They also told me if I don’t park the vehicle in a proper location I would be responsible. Very poor service. Was not a very happy customer and I find that U Haul should choose their service providers a bit better so that their customers are properly served and have a good experience to encourage them to come back. I would not venture to rent a vehicle here anymore.

Marcus Inniss 
Rating:
3.0

Have the vehicle cleaned and sanitized for the next person to use.

Joseph Rajkumar 
Rating:
5.0

Customer did not leave a comment.

ALVIN PETER KHAN 
Rating:
5.0

Customer did not leave a comment.

teofilo perala 
Rating:
5.0

Customer did not leave a comment.

Rosanna TEMAL 
Rating:
1.0

THESE PEOPLE ARE SCAMMERS. DONT DO BUSINESS WITH THEM. I rented a U haul and picked it up from them. It had scratches and dents before I got it. When I returned it they said I damaged the hood and charged me for damages. I had the van for less than 2 hours and put less than 4 miles on it and they also charged me $15 for gas which is ridiculous for less than 4 miles. I was with the van throughout the trip and no damage was done to it in my possession. They must have damaged it themselves and are trying to make me pay for it. I called Uhaul claims. They said they can't do anything about because whatever temal charges is their money and I'll have to talk to them about it. THEY ARE SCAMMING PEOPLE WITH THE U HAULS!!! Uhaul needs to do something about this.

Duindra Doodnauth 
Rating:
5.0

Customer did not leave a comment.

Roger Zambrano 
Rating:
5.0

Customers who rent these trucks and haul dirt and other dirty items should be compelled to clean up behind themselves.

Mae Ellen Glover 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top