Comentarios de los clientes para Tedds Custom Installation

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Tedds Custom Installation

Clasificación general:

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Amy H.
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The guys at Tedds were professional and quick with the check in process. The truck was in good shape and was great for our move. I would recommend them to anyone looking for a rental.

Stephan M.
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The man who helped us was extremely knowledgeable and helpful. We were in a rush and in need of the auto transport. Thank you for being accommodating to us.

Desmond F.
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I didn't know about low gear when it was started up tow/light and not understood that . That could have been better explained in advance if person driving long distance . Short distance is what I was unsuitable g it for.

David R.
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El cliente no dejó un comentario.

Charles B.
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El cliente no dejó un comentario.

Zachary S.
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Terrible service and I was over charged

Harry D.
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El cliente no dejó un comentario.

Richard W.
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This experience was wonderful

Brian J.
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The most rude staff I've probably ever encountered. Any question seemed a bother to them. Would not recommend this location to anyone. I used this location a couple years back and had the same experience. I figured I'd give them a second chance considering they are the closest to me and not a thing has changed. UHaul should be ashamed of this location. Please someone step in and do a formal audit of their operations. From the ignorance of the staff, to the truck with 155,000 miles feeling like it was going to come apart, It could not have been a poorer example.

PAUL K.
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On-line system was easy to use. Well done U-Haul!

Louis G.
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El cliente no dejó un comentario.

Nicholas N.
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I will never utilize this location again. The man at the store was rude, condescending, and very unprofessional. My 7 and 9 year old daughters even made a comment to me when we left to store to say that they were really uncomfortable, and never saw anyone act like that in a store. Upon returning the trailer, I was overcharged from the original agreed upon price. I called the store to let them know, they said they'd fix it right away and still haven't seen the corrected invoice. Very disappointed in the experience, and much different than my rental experience the week prior at another location. I will not be coming back.

Jackquelyn C.
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El cliente no dejó un comentario.

Mickey M.
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El cliente no dejó un comentario.

Kimberly O.
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The guy there was not helpful and pretty rude. I paid all the missed tolls and gave you proof and you still charged me. I payed twice!!!!!!!!!!!!!!!!! That is crazy and no one has bothered to respond to any of my emails. This was a total scam. I believe you don't remind people to grab their transponders on purpose. Horrible experience and will never use your service again and will definitely tell everyone my experience with your company.

tim S.
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app not easy to use

scott W.
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The truck I rented (for close to $140.00) was supposed to have a dolly and ropes included. when I arrived at my location-40 miles away, I realized it had neither. So the truck was uselsss to me.

DAN O.
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El cliente no dejó un comentario.

Ronald F.
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I secured a truck at a close location. The night before the rental, I received an email stating that I need to go to a different location. Which was over 10 miles away. I am very disappointed in this management decision. When someone rents a truck from a certain location, that is where they should be. This changed my overall time and money spent.

RACHEL D.
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El cliente no dejó un comentario.

TERRY B.
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El cliente no dejó un comentario.

JOHN K.
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El cliente no dejó un comentario.

Colin N.
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El cliente no dejó un comentario.

John D.
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El cliente no dejó un comentario.

Jason M.
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The pick-up of the truck was VERY quick and smooth. I didn't have a mask and they had some disposable ones available. The drop off process was just as good. HIGHLY recommend.

Kenneth J.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Ricardo B.
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I have done business getting U-Haul trucks from Ted's and this time was no different. Very clean, safe (covid-19 was adhered to with masks and social distancing) and excellent staff. Very efficient, fast and reliable process renting a truck! And the drop off using the U-Haul app was a piece of cake. Very easy and convenient return.

Dalin S.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

STEVEN A.
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Great service very neat and clean. Have used them in the past and will continue.

THOMAS T.
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Everyone was pleasant. Some communication issues. First call asked about 10ft box with a ramp . Told computers down. 29.95 price. Called back different day. Picked up truck no ramp. Called back hour or so later. Told just bring it back . Ten dollars more. Well that wAs the issue. Again all employees pleasant. Was recharged for bigger truck full price. Asked why full price. Then told had to have it back within the first hour. It would of been nice to have been told that when I called. So thirty dollars more for something that I ordered from the beginning. Doesn't seem right.

diane C.
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El cliente no dejó un comentario.

MATTHEW M.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

WOLF R.
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El cliente no dejó un comentario.

Craig L.
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El cliente no dejó un comentario.

Richard T.
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I encountered the most unprofessional, disrespectful and unhelpful business owner/representative I have ever encountered! He seem to enjoy sharing my situation with the other customers. Actually putting on a show for them. I will never use this business again nor recommend it to anyone!!!

Matthew B.
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El cliente no dejó un comentario.

Nick C.
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El cliente no dejó un comentario.

michael C.
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Ted and his staff were helpful and friendly. Great business and will be back again. Thank you.

James S.
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Unprofessional. Poorly maintained equipment.

EILEEN C.
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El cliente no dejó un comentario.

Brian W.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

Darren M.
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Great operators, keep up the good work guys!

David B.
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El cliente no dejó un comentario.

Anthony D.
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El cliente no dejó un comentario.

Aaron K.
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Everything was great. The guy that helped me in the morning was great. He was real friendly and explained everything to me clearly. The service was great

DON H.
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El cliente no dejó un comentario.

Ortwin J.
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El cliente no dejó un comentario.

Mike C.
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Windows inside and outside were filthy, cab smelled of smoke, front tires worn and bald

Gavin W.
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El cliente no dejó un comentario.

Anthony P.
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El cliente no dejó un comentario.

Thomas S.
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excellent service

Paul S.
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El cliente no dejó un comentario.

alejandro L.
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Got me in early even before they opened.

Phil C.
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very nice people

Nathaniel C.
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El cliente no dejó un comentario.

William T.
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Left side trailer lights did not work, poorly maintained equipment. Customer service was a joke, they did not hook the trailer up and made me do it. Overweight attendant was a jerk. U-Haul should dump this dealer. Called 1-800-GO- UHAUL to complain, could not get through, tried 15 times.

Joseph K.
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Excellent service and help. Couldn't be any happier.

theresa P.
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Warn the customer that when they schedule a pick up, the time and location are not guaranteed. Loretta, the UHaul scheduler in my area was REALLY helpful to me when I was concerned about getting my truck on time.

ROBERT L.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

ROBERT L.
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El cliente no dejó un comentario.

Deborah S.
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El cliente no dejó un comentario.

Maxine P.
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El cliente no dejó un comentario.

James M.
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Needs more space for parking rented vehicles. It looks like they have land, just need to expand the lot.

Rachel M.
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El cliente no dejó un comentario.

Jen M.
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Excellent customer service. Owner was extremely kind and even helped me back the truck out of the parking space!! Will use Tedd's for all future UHaul rentals.

JIM W.
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El cliente no dejó un comentario.

Donald P.
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They got me in, hooked up to the trailer and on my way quickly. The equipment was in good shape with nearly new tires.

tal K.
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El cliente no dejó un comentario.

Anne F.
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El cliente no dejó un comentario.

david S.
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El cliente no dejó un comentario.

Jacqueline C.
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Tedd's did an excellent job. Greatly appreciated inasmuch as the Customer Service Agent in Aurora, IL was extremely rude and the UHaul facility in Oak Lawn was very uncooperative.

Alicia H.
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I booked online with a pick up location at Star Spangled in Mokena. When I called to inform this location that I was running late, they told me the system bounced me to Tedd's. It's only 15 miles further but an unexpected inconvenience on moving day. Tedd's told me my reservation was automatically cancelled by my later arrival, but were able to take care of me in the end, so all good UHaul!

Thomas C.
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This was my first trailer rental. It was super easy. The gentleman at the shop was very helpful. I was surprised that it was so quick and easy.

Stu S.
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Refused to buy back unused, still bundled moving boxes despite it being PRINTED ON THE UHAUL BOXES and being advertised all over the damn place. Terrible customer service.

Randolph B.
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El cliente no dejó un comentario.

LUIS L.
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Great customer service and friendly!

Robert S.
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Our reservation time was changed to a different day not by us glad they had the trailer there when we got there.

gina D.
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Contact Tedds directly if you can and AVOID DEALING WITH UHAUL THEMSELVES. Uhaul completely messed up my reservation but TEDDS made it right. Thanks!

LUIS L.
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El cliente no dejó un comentario.

Mary Beth C.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

louis R.
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I was rushed by the employee as it appeared he had somewhere to go, despite the hours of operation showing that the facility was open way past my appointment time. The employee actually left prior to me getting there even after of told him that I was 2 min away. Awe dip experience.

Ryan H.
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When I arrived the door to Tedds was locked. I could hear someone inside and they would not open the door. I called the phone number to Tedds and someone answered. They told me that they can't open the door since they were too busy login return trucks and to come back later. I told them I had an 11AM pickup appointment and they said well I won't open the door. I will switch your reservation to online and then they hung up the phone. This location was very unprofessional.

Luke T.
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The brakes were so bad that if I needed that 26' truck to move a couple bedrooms it would not have been useful. Luckily I was only using it to move 7 pieces of 16' deck boards. I contacted Tedd to let him know the truck needs servicing.

Phillip C.
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Floors were dirty, door was hard to close. The location was not prepared for my arrival. I asked for a truck at one location at a certain time, U-Haul then switched me to a different location, at a different pick up time, without clearly communicating the change of location. When I called asking if this was correct, they said yes, and offered no apology or accommodation.

Reed H.
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Make it last technical to get one

Mark M.
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El cliente no dejó un comentario.

Mathew P.
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good service

KATHY G.
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We had a difficult move they made it so easy. Amazing people to work with. Thank you so much!!

Phil L.
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El cliente no dejó un comentario.

Nicholas W.
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The roof of the rental leaked water on my furniture and boxes. And the truck itself leaked oil in my driveway. With tbe exception of the ridiculous mask that were required the team at Tedd's was good.

terence B.
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Picked up after hours and UHaul app worked great. Only concern was there may be a leak in the roof, it was raining and some of the boxes and mattress were wet when we moved them in.

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